Search...

Lugano Residence

3 Powell Road, Buckhurst Hill, Essex IG9 5RD
Lugano Residence Logo
Jobs
Lugano Residence logo
Lugano Residence, Buckhurst Hill
Lugano Residence, Buckhurst Hill
Lugano Residence, Buckhurst Hill

Lugano Care Home is an elegant family owned residence for elderly people, set in a beautiful location within minutes of Epping Forest and close to all amenities.

Their mission is to maintain an environment in which older people can continue to live full and engaging lives, where the desires of the residents direct and shape the rhythm of their daily lives.

Carers recognise the importance of promoting and maintaining individuality and their aim is that all needs can be met to nourish mind, body and soul.

Care Provided by Lugano Residence

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,395 - £1,495£1,425 - £1,530
Residential Dementia Care£1,425 - £1,530£1,425 - £1,530

Contact Lugano Residence to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Michael Brook and David Pearce
  • Private Owned

Person in charge

  • Stephanie Mirams(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (24)

Lugano Residence Reviews (24)

Submit a Review
9.4

Lugano Residence has a Review Score of 9.4 (9.376) out of 10, based on 5 reviews in the last 2 years. Over all time Lugano Residence has 24 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Lugano Residence
Loading...
Showing 24 reviews matching selected criteria
Review from Beverley F (Daughter of Resident) published on 25 February 2019 Submitted via Website
Overall Experience

Lugano cared for my mum during the last year of her life. I am grateful that I chose this home. They looked after Mum with loving kindness and there were plenty of family events where the rest of the family could attend with Mum - summer garden party, Guy Fawkes night etc. But I am especially grateful for the end of life care they gave her. They were all generous with their time checking on her day and night and sitting holding her hand when I couldn't be there. I would choose this home again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S A (Son of Resident) published on 15 May 2018 Submitted via Postal Card
Overall Experience
My mother lived at Lugano for three years and the quality of care was very good.
The staff were professional and dedicated, she often spoke of their kindness.
Good medical care was provided and we were kept informed of her progress when required.
There is a varied menu and the food is well prepared.

She also enjoyed the many activities organised by the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mark N (Son of Resident) published on 1 June 2016 Submitted via Postal Card
Overall Experience

We were very worried as a family, when our mother had a bad fall and went into hospital and it became clear she would need to go into a home. We visited a number of homes but Lugano, which had been recommended, stood out. The management and staff were welcoming, informative and friendly. The home itself feels like a real home other than an institution. Our mother was quite resistant to the idea of a home but the warm and friendly staff and the atmosphere, together with excellent food, numerous activities especially singing, won he over. They genuinely welcome family involvement and have regular parties such as, firework night and Christmas, where we can go along and be with her for some very happy times. I cannot praise the place enough.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter N (Son of Resident) published on 25 May 2016 Submitted via Website
Overall Experience
My mother was always extremely dismissive of leaving her own home, but when she had a fall at home, us children seized the moment and were able to move her into the Lugano. To our surprise she settled in immediately and is the happiest we have seen her in quite a few years.

This speaks volumes for everything about the home, from the caring, happy staff to the small size of the home. The staff, from very top to bottom, make you feel part of a big family. There is an emphasis on food, which is perfect for our Mum, but the care runs as far as one member of the staff painting my mother’s nails – which my mother is very proud of.

She is demented, and getting gradually worse, but I cannot think of a better place for her to be.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 November 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Lugano Residence.

Upcoming Events

There are no upcoming events for Lugano Residence.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Lugano Residence.

Accreditations

There are no accreditations posted yet for Lugano Residence.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lugano Residence to verify any information. View our terms and conditions. Lugano Residence has an Enhanced Service -more info.