Moulsham Home, Chelmsford, Essex
Moulsham Home, Chelmsford, Essex
Moulsham Home, Chelmsford, Essex

Moulsham Home has an ideal location for those wishing to maintain an active lifestyle, with many amenities within walking distance. The home caters for 23 residents and has an excellent trading history that spans over 40 years. The home caters for the elderly over 65 years.

They provide 24-hour care in a safe environment with all entry and exit doors operating a key fob system. The bedrooms available are single, single ensuite and shared, all with a nursecall sensor for extra safety of the clients during the night. The home employs a chef seven days a week to cater for any dietary requirements that are required. The menu is based around traditional English food and the menu is vast. Breakfast always includes a full English daily made fresh to order.

There is a visiting chiropodist, hairdresser, optician and library service. Daily activities consist of painting, quizes, jigsaws, ball games and shopping outings, as well as visiting entertainers. Entertainers visit the home monthly and there is a wide range, including singers, animal therapy, magicians and comedians. There are two cats at the home, as well as tortoises and a fish tank.

Moulsham home is in an ideal location for access to the town centre of Chelmsford and it is a short and pleasant walk to the local regiment museum.

Owner: Moulsham Residential Home (Chelmsford) Ltd

Person in charge: Nicola Gardener (Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 23 Service Users

Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment & Deafness • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Greek, Modern, Romanian

Single Rooms: 17

Shared Rooms: 3

Rooms with ensuite WC: 7

Weekly Charges Guide: Personal Care Single from £940 , Personal Care Shared (per person) from £860 (These prices are only a guideline, please contact Moulsham Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Opposite the college along Moulsham street, large house with balcony

Visiting:

Open 24/7 visiting anytime

Parking:

10 parking spaces at front of building 6 spaces to the rear of the property

Latest Care Quality Commission* Report on Moulsham Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

No Bed Vacancies

posted 17 Jan 2018

No Current Bed / Place Vacancies

Reviews

8.9 Moulsham Home has a Review Score of 8.9 (8.922)

The Review Score of 8.9 (maximum of 10) for Moulsham Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews over all time. This Average Rating is also the rating value for Moulsham Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.77 for Moulsham Home is calculated as follows: ( (214 Excellents x 5) + (48 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 269 Ratings = 4.77

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.152 Points relating to the number of positive Reviews for Moulsham Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 4.6 positive Reviews (23 registered maximum number of service users ÷ 5). 3 Reviews ÷ 4.6 Target = 0.652

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    19
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Moulsham Home?

  • Extremely LIKELY
    22
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Moulsham Home

  • Daughter of Resident/Service User
    8
  • Son of Resident/Service User
    7
  • Resident / Service User
    5
  • Friend of Resident/Service User
    1
  • Grandson of Resident/Service User
    1
  • more

I have lived in this care home for about three years now and have seen all my family out and I must say I have never felt lonely or unhappy. I truly feel loved and cared for, it all feels like family.
If my mum and dad are looking down, I know they will be very happy that I have landed into a lovely place like this.
I have been blessed. Thank you and I thank God.

How likely would you be to recommend Moulsham Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have lived here for one year. I find the care to be very good and I feel safe at night and day. The medical care is good. The food is more than adequate. The bedroom and en suite are comfortable. I would recommend it.

How likely would you be to recommend Moulsham Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Having visited a number of care homes Moulsham Residential Care Home ticked all the boxes. It was clean the manager and the staff were friendly, caring and professional and the fact that it was small meant that my mother and father would receive the personal attention they required. I have not been disappointed. I would thoroughly recommend this facility to anyone considering residential care for a loved one.

How likely would you be to recommend Moulsham Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The residents are looked after very well with care and dignity. I am very pleased with the overall care and support they get. The home is clean and the atmosphere is great.

How likely would you be to recommend Moulsham Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very friendly, staff always on hand when residents require assistance, good for medical attention, food and entertainment.

How likely would you be to recommend Moulsham Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent care provided. Room always clean and tidy. Mum always looks clean and well cared for. Manager and staff know the residents well.

How likely would you be to recommend Moulsham Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

All I can say is - How very thankful and grateful I am for the wonderful loving care and wonderful gentle handling I have received, which I express to everyone who I come in contact with.
I am sure my family - my son are looking on and feeling grateful and happy.

How likely would you be to recommend Moulsham Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was treated with dignity. Contact with my wife was available when possible.

How likely would you be to recommend Moulsham Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Care / Support: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

The manager and her mother run an excellent care home. Always friendly and they really consider the needs of all who stay.

How likely would you be to recommend Moulsham Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is an updated review to my earlier review from last year.
My Mother has been in this home since Feb 2013.

She has Late stage Alzheimers and now needs complete care and although she has a shared light and bright bedroom, staff ensure sure she is up and dressed and in the lounge where she can see the comings and goings. The care she receives is excellent.

She has benefited greatly from being in a small home with only 19 residents that has the same senior staff as when she arrived.

Visitors are always welcome and there are no restrictions on when you can visit. There are activities and regular visits from entertainers and weekly visits from a hairdresser.

I would not hesitate to recommend the home others.

How likely would you be to recommend Moulsham Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My Mum has been living at the Home since Feb 2014. During this time Mum has received the most amazing care that I do not think can be found in larger establishments. It really feels like a "home". When I visit Mum the Home are not made aware in advance and Mum has always been dressed lovely and looking clean, happy and smart. Usually wearing pretty necklaces that she loves. Visiting is welcome at almost any time and you can just drop in for a cup of tea with your loved one as you would have done when they were living in their own home. Mum is treated with dignity and respect at all times. As the Home is small all of the staff know each individual resident very well and I think the bond that develops between staff and residents is wonderful.
I was very worried about Mum having to go into a Home but the Manager and her team made the transition easy for us all. I have had relatives in larger establishments who never had anywhere near the standard of care that Mum receives at Moulsham Home. I would not hesitate to recommend this lovely Home and I am so glad I made the decision to place Mum here. Many thanks to all the staff who work so hard to ensure my Mum has the quality of life she deserves.

How likely would you be to recommend Moulsham Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Our Mum has dementia and has been in the home for over six years. We have been extremely pleased with her care during that time. She is always very clean and well presented even now when she is confined to bed. The staff are kind, friendly and patient and always inform us if Mum is unwell or there is any other issue. We cannot thank the staff enough for the care she has received.

How likely would you be to recommend Moulsham Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Mum has been a resident for over 6 years. The staff are very kind and friendly and there is a homely feel about the place. We as a family feel welcomed and can call in as often as we like. We feel very pleased that mum was able to move in when we could no longer manage her care at home.

How likely would you be to recommend Moulsham Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Staff are always pleasant and helpful. Residents are very well cared for. Rooms are beautifully clean. The manager is always happy to talk to you. I can compare Moulsham Residential Home to another very good home but this one goes the extra mile. An excellent home very pleased.

How likely would you be to recommend Moulsham Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Always treated with respect and dignity.

How likely would you be to recommend Moulsham Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

When my mother had to go into a care home it was a very emotional time. The staff and management made this very easy for us. All the carers are extremely kind to my mother and it is so nice when they come into her room, her face lights up. My mother is now full time in bed, they check on her regularly, making sure she is drinking and okay. We cannot fault the care she receives, when she has to go to hospital, the carers were as upset as us. We can go about our lives knowing that everything that can be done for my mother is done. We have no worries about her care and feel extremely lucky to have her there.

How likely would you be to recommend Moulsham Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Every time we visit mum, she is always clean and tidy. She says the food is good, and when we are there it always smells appetising. There has never been any horrible smell from any of the residents, or the home. Some of the ones that we visited, we couldn't wait to get out. We are always offered tea/coffee. Staff are all very friendly and helpful to mum, who can be difficult at times. We are really happy for her to be there.

How likely would you be to recommend Moulsham Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Excellent care. Well fed, clean and smart. Well trained and caring staff. Varied entertainment and activities. Helps me to relax knowing mum is in good hands.

How likely would you be to recommend Moulsham Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very pleased with the way mum is being cared for. She is always clean and well fed. The home is always clean and tidy. Always something for them to do or see. Thank you.

How likely would you be to recommend Moulsham Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother lived alone in Manchester and was deteriorating slowly. I had been looking at care homes since August 2014, when I met the manager of Moulsham Home. Straight away with no appointment she took me around, I felt welcome. Mum was moved to the home in March 2015, it was a very difficult time for her, they made the transition so welcoming and were excellent with my mother who took quite a while to settle. The carers met her needs and support her through it, also us as a family were supported through it too. Nothing is too much trouble. The kitchen staff always make us feel welcome with cups of tea. I would definitely recommend Moulsham for its love and care they have shown my mum who now has settled and happy.

How likely would you be to recommend Moulsham Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My father suffers from dementia and parkinsons and requires quite a lot of care and help. He has settled in well here. The team are very helpful and considerate to my dad. We're very pleased that we chose this home and would certainly recommend it. Overall we are very happy.

How likely would you be to recommend Moulsham Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Our mother is well cared for. The staff are friendly, caring and attentive. The home is clean and warm. Standards are high from management to carers. Highly recommended.

How likely would you be to recommend Moulsham Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have found that the care given to my dad is of a very high standard and dad is treated with respect and dignity.

How likely would you be to recommend Moulsham Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Moulsham Home