Moulsham Home

From the time my elderly mother first arrived at Moulsham we have found it to be clean, caring, friendly and professional. Any incident has been quickly & professionally dealt with, reports sent to us by text promptly.

I was very impressed by the decor, and the staff were friendly and very helpful. They even looked after me.

We have been very impressed with the level of care and kindness shown by the staff and management at Moulsham House. Nothing was too much trouble and we feel the home was a safe and pleasant environment.

I viewed multiple care homes but Moulsham Home stood out to me for the caring atmosphere everyone has been so welcoming to my nan. The bedrooms have a lovely layout to fit all her photo's around whist having lots of space for her ornaments. I know my nan is in the best hands.

Very nice little home compassionate and caring staff and manager/owner. Nothing doesn't seem to be too much trouble and any concerns are dealt with in a timely manner. Home cooked food daily is a bonus. Home is well run and feels like one big family. My mum is enjoying her stay here.

Mum has been residing at Moulsham Lodge since November 2025. She is unable to do much for herself and requires assistance, prompting with most daily tasks. The care staff have been incredible, she gets very anxious, and they do a great job of keeping her looked after. She has come here from a domestic marriage where her husband was her full-time carer. She looks well, clean, healthy and content. Communication from staff is second to none with messages re. her doctors' letters and appointments, as well as messages about her general wellbeing.

My father couldn't be in better hands. I'm updated with phots and phone calls frequently. He loves the entertainment programs offered. Moulsham is always spotlessly clean and the staff are very friendly.

Kind and considerate care home putting the needs of their residents first. My auntie was so well looked after here and we are extremely happy with the support provided from the staff throughout her respite stay.

The staff at the care home are amazing, they really look after my relative and he seem very happy there, my relative has a nice size room, the staff will always contact me as soon as there is an issue or if there is appointment that are taking place

We were so worried about leaving him. However, our concerns were soon put at ease. As soon as we walked through the door we were greeted with a warm welcome. The staff were so friendly and treated my brother with respect. The feedback and photographs we were getting from family members that visited him while we were away were so positive. Also the photos showed a very happy brother. We were so pleased we have already used Moulsham Home for daycare service and scheduled another week of respite later in the year. Thank you all at Moulsham Home, we're very grateful

My mum has been at Moulsham Care Home for the last four years. I am very happy with the care she receives. The staff are all kind, caring and supportive. They go above and beyond to make sure she is comfortable and happy. I'm always updated on her health and well being and appreciate this. The home is always clean. Lots of activities and entertainment. The food is great too. I would highly recommend this home to anyone.

Well done and thank you to all the staff at Moulsham Home.

Sister absolutely loves this care home. She is always very happy here. The care she gets from the staff is exceptional. Everyone is fully supportive of my sister. So happy my sister in in this care home. Many thanks to all.

Also it would be helpful if a bank account could be set up where relatives could transfer petty cash for relatives disbursements rather than having to physically attend the home

My aunt seems happy at Moulsham Street. She appears well-looked after, amply stimulated by staff and able to lead as active a life as she is capable of. Her medical and financial needs appear to be well-managed and her needs for care and companionship satisfied. The staff seem friendly, caring and always ready to help. Visits are easy to arrange and visitors welcomed into the home.

4. I was notified by TXT from the manager that they were no longer able to look after my relative. A phone call would have been appreciated.

The food is mostly home cooking from scratch. There is no danger of anyone being undernourished in this home, there is a strong focus on nutrition and catering to individual preferences and needs. Also, all residents are always clean and well-dressed.

When visiting Moulsham Care Home I have always been welcomed by a member of the staff. The home itself is always clean and tidy with ample staff to see to the residents' needs. All residents are treated with respect and appear to be content. If I have any questions there is always someone available to help. I am very happy that my brothers are well looked after.

My friend was struggling to cope at home and had already contacted Moulsham Home before she was suddenly admitted to hospital. It was such a relief that when, after a few days, she was ready for discharge she could immediately go to this Home on a temporary basis. The staff were welcoming and dealt with a potentially difficult transition very well. The future for my friend is uncertain, but I and her other friends know that for now, she is safe, well-supported, warm, and well-fed.

Our aunt first came to Moulsham Care Home in April 2024, initially for two weeks of respite care while her house was re-wired. We chose this care home because we had been impressed by how helpful and professional the owner was, with clearly a strong team of friendly, kind and efficient carers and we felt it had a lovely, homely ambience. Our aunt was very quickly put at her ease and within a few days had settled in very well. We cannot praise the owner and staff at Moulsham Care Home enough for the excellent care and compassion they have shown to her. Her life has been transformed, having arrived somewhat unkempt and underweight, she is now a healthy weight, always clean and nicely dressed, enjoys trips out and loves the audiobooks they have introduced her to and enjoys the company, none of which she had at home. She liked it so much in fact that decided that she would like to stay in the care home permanently which is a testament to what an outstanding establishment it is.