Moulsham Home

116/117 Moulsham Street, Chelmsford CM2 0JN
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9.8 60 Reviews
  • Moulsham Home, Chelmsford
Moulsham Home has an ideal location for those wishing to maintain an active lifestyle, with many amenities within walking distance. The home caters for 23 residents and has an excellent trading history that spans over 40 years. The home caters for the elderly over 65 years.

They provide 24-hour care in a safe environment with all entry and exit doors operating a key fob system. The bedrooms available are single, single ensuite and shared, all with a nursecall sensor for extra safety of the clients during the night. The home employs a chef seven days a week to cater for any dietary requirements that are required. The menu is based around traditional English food and the menu is vast. Breakfast always includes a full English daily made fresh to order.

There is a visiting chiropodist, hairdresser, optician and library service. Daily activities consist of painting, quizes, jigsaws, ball games and shopping outings, as well as visiting entertainers. Entertainers visit the home monthly and there is a wide range, including singers, animal therapy, magicians and comedians. There are two cats at the home, as well as tortoises and a fish tank.

Moulsham home is in an ideal location for access to the town centre of Chelmsford and it is a short and pleasant walk to the local regiment museum.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Residential Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1600
  • RESPITE Self-Funded Residential Dementia Care: from £1600

These prices are only a guideline, please contact Moulsham Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Moulsham Residential Home

Person in charge

  • Nicola Gardener (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (25)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Open 24/7 visiting anytime

Parking

  • 10 parking spaces at front of building 6 spaces to the rear of the property

Moulsham Home Reviews (60)

Total of 60, showing 41-60
9.8

Moulsham Home has a Review Score of 9.8 (9.772) out of 10, based on 20 reviews in the last 2 years. Over all time Moulsham Home has 60 reviews.

Overall Experience

  • 56
  • 3
  • 1
  • 0
  • 0

Date Published

60
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Review from Patricia M (Daughter of Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The residents are looked after very well with care and dignity. I am very pleased with the overall care and support they get. The home is clean and the atmosphere is great.

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Review from Chris S (Daughter of Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care provided. Room always clean and tidy. Mum always looks clean and well cared for. Manager and staff know the residents well.

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Review from John H (Son of Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, staff always on hand when residents require assistance, good for medical attention, food and entertainment.

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Review from Edward B (Son of Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having visited a number of care homes Moulsham Residential Care Home ticked all the boxes. It was clean the manager and the staff were friendly, caring and professional and the fact that it was small meant that my mother and father would receive the personal attention they required. I have not been
disappointed. I would thoroughly recommend this facility to anyone considering residential care for a loved one.

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Review from R T (Resident) published on 13 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All I can say is - How very thankful and grateful I am for the wonderful loving care and wonderful gentle handling I have received, which I express to everyone who I come in contact with.
I am sure my family - my son are looking on and feeling grateful and happy.

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Review from Charles FG (Resident) published on 13 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was treated with dignity. Contact with my wife was available when possible.

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Review from Terry M (Resident) published on 4 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her mother run an excellent care home. Always friendly and they really consider the needs of all who stay.

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Review from Marion B (Daughter of Resident) published on 18 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an updated review to my earlier review from last year.
My Mother has been in this home since Feb 2013.


She has Late stage Alzheimers and now needs complete care and although she has a shared light and bright bedroom, staff ensure sure she is up and dressed and in the lounge where she can

see the comings and goings. The care she receives is excellent.


She has benefited greatly from being in a small home with only 19 residents that has the same senior staff as when she arrived.


Visitors are always welcome and there are no restrictions on when you can visit. There are activities and regular visits from entertainers and weekly visits from a hairdresser.


I would not hesitate to recommend the home others.

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Review from June B (Daughter of Resident) published on 13 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum has dementia and has been in the home for over six years. We have been extremely pleased with her care during that time. She is always very clean and well presented even now when she is confined to bed. The staff are kind, friendly and patient and always inform us if Mum is unwell or there is
any other issue. We cannot thank the staff enough for the care she has received.

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Review from Julie B (Grandson of Resident) published on 29 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother had to go into a care home it was a very emotional time. The staff and management made this very easy for us. All the carers are extremely kind to my mother and it is so nice when they come into her room, her face lights up. My mother is now full time in bed, they check on her regularly,
making sure she is drinking and okay. We cannot fault the care she receives, when she has to go to hospital, the carers were as upset as us. We can go about our lives knowing that everything that can be done for my mother is done. We have no worries about her care and feel extremely lucky to have her there.

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Review from Kathleen S (Friend of Resident) published on 29 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always treated with respect and dignity.

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Review from Graeme J (Son of Resident) published on 29 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for over 6 years. The staff are very kind and friendly and there is a homely feel about the place. We as a family feel welcomed and can call in as often as we like. We feel very pleased that mum was able to move in when we could no longer manage her care at home.

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Review from Brenda S (Niece of Resident) published on 29 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always pleasant and helpful. Residents are very well cared for. Rooms are beautifully clean. The manager is always happy to talk to you. I can compare Moulsham Residential Home to another very good home but this one goes the extra mile. An excellent home very pleased.

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Review from Michael D (Son of Resident) published on 29 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time we visit mum, she is always clean and tidy. She says the food is good, and when we are there it always smells appetising. There has never been any horrible smell from any of the residents, or the home. Some of the ones that we visited, we couldn't wait to get out. We are always offered tea/coffee.
Staff are all very friendly and helpful to mum, who can be difficult at times. We are really happy for her to be there.

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Review from Maurice S (Son of Resident) published on 15 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care. Well fed, clean and smart. Well trained and caring staff. Varied entertainment and activities. Helps me to relax knowing mum is in good hands.

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Review from Richard C (Son of Resident) published on 14 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found that the care given to my dad is of a very high standard and dad is treated with respect and dignity.

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Review from Julia H (Daughter of Resident) published on 14 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father suffers from dementia and parkinsons and requires quite a lot of care and help. He has settled in well here. The team are very helpful and considerate to my dad. We're very pleased that we chose this home and would certainly recommend it. Overall we are very happy.

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Review from Anthony S (Son of Resident) published on 14 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the way mum is being cared for. She is always clean and well fed. The home is always clean and tidy. Always something for them to do or see. Thank you.

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Review from Jackie S (Daughter of Resident) published on 14 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived alone in Manchester and was deteriorating slowly. I had been looking at care homes since August 2014, when I met the manager of Moulsham Home. Straight away with no appointment she took me around, I felt welcome. Mum was moved to the home in March 2015, it was a very difficult time for
her, they made the transition so welcoming and were excellent with my mother who took quite a while to settle. The carers met her needs and support her through it, also us as a family were supported through it too. Nothing is too much trouble. The kitchen staff always make us feel welcome with cups of tea. I would definitely recommend Moulsham for its love and care they have shown my mum who now has settled and happy.

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Review from Debbie T (Daughter of Resident) published on 14 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother is well cared for. The staff are friendly, caring and attentive. The home is clean and warm. Standards are high from management to carers. Highly recommended.

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Current Review Score: 9.8 (9.772)

Overview of Review Score

The Review Score of 9.8 (9.772) out of 10 for Moulsham Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.772 for Moulsham Home is calculated as follows: ( (187 Excellents x 5) + (32 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 228 Ratings = 4.772

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Moulsham Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Jun 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

6 Bed Vacancies

posted 04 Aug 2025

single en suite rooms in newly built extension

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Awards / Recognitions (2)

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