Moulsham Home

It is a relief that he is being looked after so well.

Before Mum went into care (on the death of my 92-year-old father) I had looked at several Care Homes in the Chelmsford area for respite care. Only Moulsham Home responded to my enquiry with the applicable information and showed interest at a personal level without a sales pitch. The kindness shown to me at a time of huge stress and upset made the decision an easy one. My family are so thankful that Moulsham Home had availability when we urgently needed it.

My mother arrived at Moulsham Home over 7 years ago, when she was at home, her dementia had been deteriorating. The deterioration immediately slowed because of the excellent care at Moulsham Home. She is never lonely; if she gets agitated, the staff know how to reassure her. Her medication is correctly administered and the whole day is a constant round of meals and snacks! She looks and smells clean. Staff know residents well and how to cater for their individual needs. Based in two converted houses, for a person with dementia, it has a comforting, homely atmosphere; relaxed but professional. If Mum is unwell, or I have concerns about her health, this is always followed up. Staff allow people their dignity wherever possible; they gain consent before giving personal care. Even when residents become anxious or aggressive, the staff are patient and kind. The recent inspection report mentions some administrative points to be addressed, but finds the home to be caring, responsive and effective. If you want your loved ones to be looked after in a caring, homely environment where their needs are met as individuals, and they are warm, well-fed and feel safe, you cold not do better.

Care for my brother has been outstanding since the day he arrived at Moulsham. His personal needs are never too much for staff to attend to promptly. I have visited the home and witnessed staff performing a number of tasks and I was very impressed. Over the festive season, a wonderful ambience was created.

My husband came to Moulsham Home on Friday the 8th of December. Today is Thursday the 14th of December 2023. In the 6 days, he has been here the improvements in his health are beyond belief. The staff are excellent, the home is warm, friendly and clean. Nothing is too much trouble. I think it's the best home in the area.

The staff are caring and very supportive of my mum. Her needs are taken care of. Mum is happy in this home.

Widowed, lonely, irritable, frail and imprisoned in her own home during lockdown, my mother was transformed after her move to Moulsham Home. She very soon rediscovered her smile and her appetite and seemed to thrive again in the sort of social setting she could no longer have at home. Three years later, she describes herself as very happy in Moulsham Home. She says she feels at home, well fed and well looked after. With her frailty and dementia, she is completely reliant on the impressive patience and vigilance of the staff who I find to be cheerful, conscientious and easy to deal with.

Moulsham Home has made such a remarkable difference to our friend. She is now happy and smiling. I'm not sure she knows who I am, but she is pleased to have visitors and we are made very welcome by all the staff when we visit. The staff are caring and considerate to all residents.

I can feel content that my Mother is well cared for. And in this difficult year, has been kept safe. Management and staff are always helpful. As I had hoped, there are definite benefits to a small home run by a small dedicated team.

The home has friendly approachable staff who cater to the needs of those in their care. The home is inviting and well kept with various entertainment when permissible and birthday and occasions celebrated with parties for the residents. The bedrooms are kept very clean and so are the residents, with access to baths and lifting apparatus.

The home is very clean and tidy. The staff are fantastic, very kind and caring. I feel happy Dad is in a safe, good caring home from home.

We had to put our mother into care at the start of COVID lockdown (March 2020). It was difficult as we couldn't visit Mum and were reliant on home to tell us how she was settling in. The manager and staff could not have been more helpful or communicative. They were proactive when Mum had medical issues but kept us up to date. We have been so pleased with the way all the staff have dealt with our mother at this very difficult time.

My mother is a long term resident at the home. Mum is always well cared for and she is always spotless and well-fed even at last stage of Alzheimer's. Mum is bed-bound but has a beautiful room that is light and airy. She has the radio playing in the background and staff are monitoring her all the time. Moulsham Home has only every had staff that are kind and caring. Being a smaller establishment it really feels like being in your own home.

Since my wife entered Moulsham Home from hospital she has been well looked after. I have visited regularly and been kindly received until the present lockdown. I have no hesitation in recommending this home.

I shall fill this form in the best I can. My mother went into this care home Xmas 2019. I have not been inside the home since the end of March due to covid. My sisters and I have a good relationship with the owner who is very honest and very caring and spoils all the residents. The food is amazing and would cook whatever the residents want.

The management and care staff understand my relative completely and so meet his needs very well. They are kind and supportive of him and me, as his primary relative. They challenge him and bring out the best out of him.

My aunt is well cared for and treated with respect. She is very complimentary about the food. The home is clean, comfortable and homely. The staff are friendly, conscientious and caring. They are easy and straightforward to deal with, and I trust them with my aunt!

Room is very comfortable, the en-suite is very handy.

My dad moved into the home full-time in May this year, having had several respite stays. Unfortunately, due to covid19, it has been a long time since I have been able to visit Dad inside the house, but all the staff have been very helpful in maintaining visits in the garden until weather made this impossible. I know that Dad is safe, well-fed and cared for - the staff treat him as they would a member of their own family. Nothing is too much trouble, nad any queries are answered in a timely manner.

My mother has resided at Moulsham for over three years. We are very happy with the standard of care given and in particular the adaptation to a Covid secure environment. They have always provided her with her favourite foods and she is very happy with the care of the staff. For my part, the manager has always been most helpful and kept us informed of any changes in my mother's condition. Most importantly, she likes living there!