Winsford Care Ltd

43 St Paul's Road, Clacton-on-Sea CO15 6AU
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8.4 9 Reviews
  • Winsford Care Ltd, Clacton-on-Sea
Winsford House specialises in Dementia, residential, short stay and day care in beautifully decorated period property, making living with specialist support effortless.

This multi award winning home has staff of the highest quality who are totally committed to the residents health, happiness and emotional well being. The home is so much more than a beautiful home to live at and receive care and support. The home is their home, a thriving community where each person is special, and feels part of the life of the home.

The team understands each and everyone and tailors a package of support and care unique to each resident. The rich of varied lives, careers and roles, family and friends, hobbies and past lives, achievements and ambitions of each residents is what is the heart of Winsford House's care. All these personal layers are what is important to the team when understanding and developing relationships with clients. Life is a journey, and this journey continues in the warmth and safety of Winsford House, a place that everyone is happy to call home.

The activities team provide a full and varied activities programme of memory building activities. Staff are carefully selected for their expertise, compassion, superior skills and positive attitude in meeting the specialist requirements of each resident.

For more information, please contact the team to book a visit, chat or request a brochure. Winsford House look forward to hearing from you, so the team can help support you in this journey.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1600
  • Self-Funded Residential Dementia Care: £1400 – £1600
  • RESPITE Self-Funded Residential Care: £1400 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1600

These prices are only a guideline, please contact Winsford Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Zoe Roberts (Manager)

Local Authority / Social Services

Admission Criteria

  • Private and Local Authority
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (34)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • The visiting policy is restricted at mealtimes, telephone booking preferred but not essential .

Parking

  • Street parking with no restrictions

Winsford Care Ltd Reviews (9)

8.4

Winsford Care Ltd has a Review Score of 8.4 (8.395) out of 10, based on 3 reviews in the last 2 years.
Over all time Winsford Care Ltd has 9 reviews.

Overall Experience
  • 9
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Date Published
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Reviewer Connection to Winsford Care Ltd
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Total of 9, showing 1-9
Review from B Y (Brother-in-law of Resident) published on 4 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife and I visited our Sister-in Law-on Thursday the 13th of February 2025. We were greeted at the door and signed ourselves in on the tablet. A manager took us to her room, our relative was on bed rest, she looked clean, neat and tidy, and had a nice smile on her face. Her room was clean, warm
and bright, and it had everything she needed, including an en-suite. Seating was provided for us and we were offered a hot drink. We had a really nice visit, chatted with the managers as we left and signed out. The staff and managers at Winsford House are all pleasant and hardworking and they do a good job in looking after our relative. Thank you.
Reply from Prabhakaran Bhaskar, Regional Manager at Winsford Care Ltd

Thank you for your kind feedback regarding Winsford House. Your review is greatly appreciated, and I will ensure it is shared with the team. We are delighted to know our efforts have made a positive impact.

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Review from Steve L (Son of Resident) published on 19 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident at Winsford for the last 2 years of her life until her passing on Christmas Day 2023. During this time she was treated with care, patience, dignity and complete understanding from all the staff. She was always a happy person and this did not change at any time during her stay and
I believe this was due to the warm and friendly environment within the home. The care she received towards the end of her life was a great comfort to myself and all family members, and we were kept informed of her health every day and each hour when her time came. I cannot express my gratitude towards all the staff who kept me up to date with my mum's condition and will be forever grateful for the love and commitment they all showed towards my mum. Care homes are usually only ever in the spotlight for negative reports, but Winsford for me is a shining light within the Care Home establishments.
Reply from Madison Fisher, Admin at Winsford Care Ltd

Thank you so much for your kind words. I will share this with the team at Winsford House.
We really appreciate this review.

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Review from P C (Sister-in-law of Resident) published on 20 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant staff, helpful and professional. Well cared for - happy environment under the circumstances.
Reply from Stephanie Ronan, Operations Director at Winsford Care Ltd

Thank you so much for your great review.
Always a boost to all my staff to hear residents and their families are happy.


Operations Director

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Review from V S (Daughter of Resident) published on 30 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It’s a difficult decision having to put a loved one into care but this process has been made easier by the kindness and care given by the staff who work at Winsford House. Knowing that your loved one is safe, being well cared for, and treated with respect and dignity really makes a difference.
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Review from Vivien A (Relative of Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A warm, prompt welcome. Residence is clean and clutter-free. Garden is well taken care of. Teas and coffees were offered and served. A very pleasant, calming and satisfying visit.
Reply from Madison Fisher, Admin at Winsford Care Ltd

Thank you so much for taking the time to leave a review. We look forward to seeing you again soon.

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Review from Donna M (Daughter-in-law of Resident) published on 10 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Had a wonderful Easter party for residents, a lovely buffet, games and fun. Huge amounts of raffle prizes went to every resident, it's always such a cheerful, happy home. Residents are very well catered for and looked after.
Reply from Madison Fisher, Admin at Winsford Care Ltd

Thank you for this review. We really appreciate all positive feedback. We are glad you enjoyed your visit and look forward to seeing you again soon.

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Review from Wayne M (Son of Resident) published on 10 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has advanced dementia so care is key, the right care. Winsford House are, in my opinion, fantastic. They care, their hearts are in it. I can't think of anywhere else I'd like my father to be. My wife and I cared for my father until we just couldn't and we were worried about finding the right
care home; we needn't have. Winsford House offers more than care for my father, they give me amazing peace of mind.
Reply from Madison Fisher, Admin at Winsford Care Ltd

Thank you for this review. We really appreciate all positive feedback we receive.

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Review from Sharon H (Relative of Resident) published on 10 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service to residents. Very caring and considerate carers. Always entertaining residents. Lovely atmosphere.
Reply from Madison Fisher, Admin at Winsford Care Ltd

Thank you for this review. We really appreciate all positive feedback.

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Review from Donna D (Daughter of Resident) published on 10 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant visit as always, very cheerful and happy home.
Reply from Madison Fisher, Admin at Winsford Care Ltd

Thank you for this review. We really appreciate all positive feedback.

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Current Review Score: 8.4 (8.395)

Overview of Review Score

The Review Score of 8.4 (8.395) out of 10 for Winsford Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.750 for Winsford Care Ltd is calculated as follows: ( (28 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 36 Ratings = 4.75
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.645 Points relating to the number of positive Reviews for Winsford Care Ltd is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6. 3 Positive Reviews ÷ 7.6 = 0.395
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Mar 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (6)

Zoe

Zoe Roberts

Job Title: Registered Manager Joined: 2008

Zoe Roberts is a dedicated professional with over 17 years of comprehensive experience in the field of care. Having spent more than 9 years at Ballagh Care, Zoe has showcased her commitment and expertise consistently throughout her tenure. She embarked on her journey at Ballagh Care as a carer, demonstrating exceptional compassion and skill in her role. Through her hard work and dedication, she progressed steadily, earning promotions to Senior Carer within four years and subsequently to Deputy. Currently serving as a Registered Professional for the past two years, Zoe exemplifies leadership and proficiency in her responsibilities.


Zoe's academic pursuits complement her practical experience, holding a Level 3 qualification in Health and Social Care. Underscoring her dedication to professional development, she is currently engaged in pursuing a Level 5 NVQ in Health and Social Care Leadership and Management. This combination of hands-on experience and ongoing education reflects Zoe's commitment to providing the highest standards of care while continually enhancing her skills and knowledge base.


With a strong foundation in caregiving, coupled with her leadership aspirations and commitment to ongoing learning, Zoe Roberts is poised to make significant contributions to the field of health and social care, ensuring the well-being and dignity of those under her care.

Hayley

Hayley Lawrence

Job Title: Deputy Manager Joined: 2022

Hayley Lawrence is a dedicated professional with an impressive 38-year tenure in the field of care. Over the past three years, she has contributed significantly to Ballagh Care, where she initially served as a senior carer. Demonstrating exemplary skills and commitment, Hayley swiftly progressed within the organisation, earning a promotion to the position of deputy manager within just one year.


Her educational background includes a Level 2 qualification in Health and Social Care, highlighting her foundational knowledge and expertise in the field.


Currently, she is pursuing a Level 5 NVQ in Health and Social Care Leadership and Management, highlighting her commitment to continuous learning and professional development.


Throughout her career, Hayley has embodied the principles of care at the forefront of her practice, consistently leading by example. Her leadership style emphasises empathy, compassion, and a proactive approach to addressing the diverse needs of individuals under her care. Hayley Lawrence is poised to make enduring contributions to Ballagh Care with her extensive experience and ongoing pursuit of advanced qualifications.

Bradley

Bradley Begamen

Job Title: Senior Care Assistant Joined: 2020

Bradley is a Senior Care Assistant at Winsford House.


He is always making sure his team and the residents feel supported.

Tracey

Tracey Sliwinski

Job Title: Senior Care Assistant Joined: 2022

Tracey has been working as a Senior Care Assistant for many years. Tracey is always ensuring her team attends to the personal needs and comfort of the residents.

Ruby

Ruby Johnson

Job Title: Senior Care Assistant Joined: 2022

Ruby is a dedicated Senior Care Assistant at Winsford House. Ruby studied Health and social care at College gaining a Level 3 A-Level.

Kerry

Kerry Byde

Job Title: Senior Care Assistant Joined: 2021

Kerry is the newest member of the Senior team at Winsford.


She is currently studying a level 3 in health and social care.

Frequently Asked Questions about Winsford Care Ltd

What types of Care is Winsford Care Ltd registered for?

Older Person Care, Dementia & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Winsford Care Ltd have?

There are 34 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Winsford Care Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Winsford Care Ltd to the centre of Clacton-on-Sea?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Winsford Care Ltd to verify any information. View our terms and conditions. Winsford Care Ltd has an Enhanced Service - more info.