Winsford House specialises in Dementia, residential, short stay and day care in beautifully decorated period property, making living with specialist support effortless.
This multi award winning home has staff of the highest quality who are totally committed to the residents health, happiness and emotional well being. The home is so much more than a beautiful home to live at and receive care and support. The home is their home, a thriving...
Care Provided by Winsford Care Ltd
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 38 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Winsford Care Ltd for full pricing details and T&Cs.Contact Winsford Care Ltd to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
-
Local Authority - NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Ballagh Care Ltd
- Private Owned
Person in charge
- Zoe Roberts (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (34)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (34)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- The visiting policy is restricted at mealtimes, telephone booking preferred but not essential .
Parking
- Street parking with no restrictions
Winsford Care Ltd Reviews (19)
Winsford Care Ltd has a Review Score of 9.5 (9.515) out of 10, based on 11 reviews in the last 2 years.
Over all time Winsford Care Ltd has 19 reviews.
Visited multiple times and greeted with a smile and offered a tea or coffee. They came in to check on patient a few times while I have been in and assisted on her needs. Very grateful she is in safe, caring hands.
thank you for your review we really appreciate your feedback
No fault at all across all areas.
Thank you for your review we really appreciate your feed back
Always greeted with a smile and "hello", would you like a drink? Since my husband has been in Winsford House, he has put on weight. He seems very cheerful. He's always clean and tidy, and well looked after. The thing you notice too, as you walk in, is that there is no smell of urine as in the other homes. If I need advice or to speak to the manageress, she's always willing to listen and to help and suggest, if possible. It's a great place for my husband, and I would not want him to go anywhere else.
Thank you so much for your kind and thoughtful feedback. We are delighted to hear that your husband is happy, well cared for, and thriving at Winsford House. It means a great deal to us to know that you feel welcomed and supported by our team and that our home provides a comfortable and pleasant...
Very pleasant and helpful staff. A pleasure to have met them.
My mother is a resident at Winsford house and all across the board, the carers, management, entertainment, cooks, are brilliant. I can sleep well at night knowing she is very well cared for. (There is a gorgeous garden too).
Thank you so much for your kind words. We're delighted to hear that you feel confident and reassured about your mother's care. Our team works hard to provide a safe, supportive, and enjoyable environment, so it's wonderful to know that this is reflected in your experience. We'll be sure to share...
How lucky we were to have found this wonderful caring care home, to provide safety for my mother and peace of mind for the rest of her family. The staff are all very polite and offer my mother a very high standard of care. I will definitely be recommending this care home. Thank you.
We're really glad your mum is settled, safe, and being well looked after. Knowing that it brings reassurance to you and your family is exactly what we hope for.
Your recommendation truly means a lot, and we'll be sure to pass your kind words on to the team. Thank you again.
A regular visitor and always looked after very well by all of the exceedingly helpful staff. - Nothing ever seems to be too much trouble. The premises always appear clean and tidy, the food looks amazing and the staff project a happy and content demeanour. I visit a friend and ex work colleague of mine who suffers dementia.
We're so pleased to hear you feel well looked after and that the team have made your visits welcoming and comfortable. We understand how important that time with your friend is, and we're glad we can help make it...
I'm always made welcome when visiting my wife, who has Alzheimer's. Staff are caring and attentive. With activities for residents every day she gets the stimulation she needs. I would recommend this home.
Thank you for taking the time to share your kind feedback.
We're so pleased to hear that you always feel welcome when visiting your wife. Providing a warm and supportive environment for both our residents and their loved ones is very important to us. It's wonderful to know that our team's care...
I visit the care home regularly. All staff are friendly greeting with first name term. They look after the residents warmly and appropriately to their needs. I feel rest assured that my friend is in the best secure home that she needs.
Thank you so much for your kind and reassuring feedback.
We're delighted to hear that you feel welcomed by our team and that their friendly, personal approach has made a positive impression. It's wonderful to know you feel confident that your friend is safe, secure, and well cared for.
We will be sure to pass your kind words on to the team-they will truly appreciate it.
Zoe and the team taken wonderful care of my dad for over a year. He always looks smart and clean and the building is always spotless. The team there are so friendly and I feel safe in the knowledge he is being looked after.
Were delighted to hear your lovely comments about Zoe and the rest of the staff team. They are all dedicated to providing the best possible care and support, and your words will mean a great deal to them.
Thank you again for taking the time to share your experience at Winsford House.
My wife and I visited our Sister-in Law-on Thursday the 13th of February 2025. We were greeted at the door and signed ourselves in on the tablet. A manager took us to her room, our relative was on bed rest, she looked clean, neat and tidy, and had a nice smile on her face. Her room was clean, warm and bright, and it had everything she needed, including an en-suite. Seating was provided for us and we were offered a hot drink. We had a really nice visit, chatted with the managers as we left and signed out. The staff and managers at Winsford House are all pleasant and hardworking and they do a good job in looking after our relative. Thank you.
Thank you for your kind feedback regarding Winsford House. Your review is greatly appreciated, and I will ensure it is shared with the team. We are delighted to know our efforts have made a positive impact.
My mum was a resident at Winsford for the last 2 years of her life until her passing on Christmas Day 2023. During this time she was treated with care, patience, dignity and complete understanding from all the staff. She was always a happy person and this did not change at any time during her stay and I believe this was due to the warm and friendly environment within the home. The care she received towards the end of her life was a great comfort to myself and all family members, and we were kept informed of her health every day and each hour when her time came. I cannot express my gratitude towards all the staff who kept me up to date with my mum's condition and will be forever grateful for the love and commitment they all showed towards my mum. Care homes are usually only ever in the spotlight for negative reports, but Winsford for me is a shining light within the Care Home establishments.
We really appreciate this review.
Very pleasant staff, helpful and professional. Well cared for - happy environment under the circumstances.
Always a boost to all my staff to hear residents and their families are happy.
Operations Director
It’s a difficult decision having to put a loved one into care but this process has been made easier by the kindness and care given by the staff who work at Winsford House. Knowing that your loved one is safe, being well cared for, and treated with respect and dignity really makes a difference.
A warm, prompt welcome. Residence is clean and clutter-free. Garden is well taken care of. Teas and coffees were offered and served. A very pleasant, calming and satisfying visit.
Thank you so much for taking the time to leave a review. We look forward to seeing you again soon.
Had a wonderful Easter party for residents, a lovely buffet, games and fun. Huge amounts of raffle prizes went to every resident, it's always such a cheerful, happy home. Residents are very well catered for and looked after.
Thank you for this review. We really appreciate all positive feedback. We are glad you enjoyed your visit and look forward to seeing you again soon.
My father has advanced dementia so care is key, the right care. Winsford House are, in my opinion, fantastic. They care, their hearts are in it. I can't think of anywhere else I'd like my father to be. My wife and I cared for my father until we just couldn't and we were worried about finding the right care home; we needn't have. Winsford House offers more than care for my father, they give me amazing peace of mind.
Thank you for this review. We really appreciate all positive feedback we receive.
Excellent service to residents. Very caring and considerate carers. Always entertaining residents. Lovely atmosphere.
Thank you for this review. We really appreciate all positive feedback.
Very pleasant visit as always, very cheerful and happy home.
Thank you for this review. We really appreciate all positive feedback.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 April 2026Good
- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Winsford Care Ltd.
There are no upcoming events for Winsford Care Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Winsford Care Ltd.
Meet the Team (6)
Zoe Roberts is a dedicated professional with over 17 years of comprehensive experience in the field of care. Having spent more than 9 years at Ballagh Care, Zoe has showcased her commitment and expertise consistently throughout her tenure. She embarked on her journey at Ballagh Care as a carer, demonstrating exceptional compassion and skill in her role. Through her hard work and dedication, she progressed steadily, earning promotions to Senior Carer within four years and subsequently to Deputy. Currently serving as a Registered Professional for the past two years, Zoe exemplifies leadership and proficiency in her responsibilities.
Zoe's academic pursuits complement her practical experience, holding a Level 3 qualification in Health and Social Care. Underscoring her dedication to professional development, she has also completed a Level 5 NVQ in Health and Social Care Leadership and Management. This combination of hands-on experience and education reflects Zoe's commitment to providing the highest standards of care while continually enhancing her skills and knowledge base.
With a strong foundation in caregiving, coupled with her leadership aspirations and commitment to ongoing learning, Zoe Roberts is poised to make significant contributions to the field of health and social care, ensuring the well-being and dignity of those under her care.
Hayley Lawrence is a dedicated professional with an impressive 38-year tenure in the field of care. Over the past three years, she has contributed significantly to Ballagh Care, where she initially served as a senior carer. Demonstrating exemplary skills and commitment, Hayley swiftly progressed within the organisation, earning a promotion to the position of deputy manager within just one year.
Her educational background includes a Level 2 qualification in Health and Social Care, highlighting her foundational knowledge and expertise in the field.
Currently, she is pursuing a Level 5 NVQ in Health and Social Care Leadership and Management, highlighting her commitment to continuous learning and professional development.
Throughout her career, Hayley has embodied the principles of care at the forefront of her practice, consistently leading by example. Her leadership style emphasises empathy, compassion, and a proactive approach to addressing the diverse needs of individuals under her care. Hayley Lawrence is poised to make enduring contributions to Ballagh Care with her extensive experience and ongoing pursuit of advanced qualifications.
Tracey has been working as a Senior Care Assistant for many years. Tracey is always ensuring her team attends to the personal needs and comfort of the residents.
Tejas is a compassionate and dedicated Senior Care Assistant with a strong commitment to delivering high-quality, person-centred care. With experience in supporting residents with a wide range of needs, they play a key role in ensuring daily care is delivered with dignity, respect, and professionalism.
In their role, Tejas supports the care team, assists with medication administration, and helps oversee the day-to-day care of residents. They are known for their reliability, strong communication skills, and ability to lead by example while maintaining a warm and supportive environment.
Tejas takes pride in promoting residents’ independence and well-being, ensuring they feel valued, safe, and comfortable at all times.
Aaron is a dedicated and compassionate Senior Care Assistant who began their career as a Care Assistant and progressed into a senior role through hard work, commitment, and a passion for providing high-quality care. Their journey reflects strong professional development and a deep understanding of residents’ needs.
In their current role, Aaron supports the care team, assists with medication administration, and helps oversee the day-to-day care of residents, ensuring high standards are consistently maintained. They are known for their reliability, positive attitude, and ability to lead by example while creating a supportive and respectful environment.
Jodi is a compassionate and motivated Senior Care Assistant and the newest member of the team. They bring a strong commitment to delivering high standards of care and quickly adapt to the needs of both residents and colleagues.
In their role, Jodi works closely with the care team to support the smooth running of daily care, ensuring residents receive respectful, attentive, and person-centred support. They are recognised for their caring nature, willingness to learn, and ability to build positive relationships with residents and staff alike.
Frequently Asked Questions about Winsford Care Ltd
What types of Care is Winsford Care Ltd registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Winsford Care Ltd have?
There are 34 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Winsford Care Ltd?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Winsford Care Ltd to the centre of Clacton-on-Sea?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
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