Cavell Lodge

Attende for mum's 103rd birthday. Staff so kind & patient. Basket of flowers and card from the home. Sat outside under a beautiful pergola. Provided with tea & plates to have birthday cake. Another cake done by the care home for later.

We have found Cavell Lodge consistently delivers an exceptional standard of care for its residents. Their communication with relatives is always sympathetic, helpful, and genuinely uplifting. Both the staff and management team are highly approachable, responsive, and proactive, addressing any concerns quickly and with real understanding. Their commitment to resident wellbeing and family support is evident in everything they do.

My father has currently been a resident at Cavell Lodge for four weeks and I am impressed by the care given from dedicated and compassionate staff. The staff appear happy and the environment is spotlessly clean. Meals are freshly cooked and include fresh vegetables and salads and the chefs are totally engaged with the residents. A variety of food options are always offered. The management are approachable and liaise with me regarding Dads care plan and encourage feedback and communication. Standards are high and maintained by Michael and the care team. My father has benefitted from engaging in the activities provided including singing, quizzes, crafts etc and I can relax knowing the high level of care is consistent.

My mother has been in Cavell Lodge since 2020. Before her my Mother in Law resided at Cavell Lodge 2014 - 2018. Some of the staff and management are still working there. The staff are responsive, cheerful, knowledgeable, kind and well trained. If there is an issue, the staff are available and open to discuss. The home have an excellent relationship with the Doctor and the Doctor is happy to discuss elements of my mothers care directly with me as her medical history has been complex and I have power of Attorney for Health and Welfare. This is not the case with other care homes which I have had experience of. The home is beautifully appointed and has a beautiful garden, spotlessly clean and the catering is first class however the fees reflect this.

I have no hesitation in highly recommending this retirement home.

My father couldn't have been looked after any better and I would recommend Cavell Lodge to any prospective residents/ families without reservation.

On the last few days of my mums life the staff were incredible. The care they gave my mum was exceptional and the support they gave my sister and I was really caring and we felt we were surrounded by family.

Michael and all the Cavell Lodge family really care about their residents. My mother went into the care home with a prognosis of 3-6 months but with the excellent care, kindness shown by all the staff and excellent choices of food, we had the bonus of 3 years with mum. She enjoyed the variety of fun, daily activities especially the singing sessions. The staff are very caring, calm, friendly and professional even though residents can sometimes have challenging behaviour and comments. Cavell Lodge is spotlessly clean throughout, not just the bedrooms. The room mum had was spacious, bright and well equipped. The manager is very supportive and approachable and always available for any assistance that may be needed, as are all his management team. Mum was very happy at Cavell Lodge and always spoke highly about the care given by all the staff and said that living in the home was like living in a 5* hotel. We, her family, are extremely grateful to everyone who was involved in mum's care.

I have no hesitation in recommending this home to any potential residents or their families.

My godmother spent 2 years residing in Cavell Lodge. From the moment she went in until the day she passed, the level of care and kindness she was shown was second to none. I have nothing but praise for every member of staff. It is a beautiful Care Home, expertly run and managed and would not hesitate to recommend Cavell Lodge.

I cannot fault Cavell Lodge for the care they provide to my father. Staff are happy, friendly and approachable. They really care about their residents. My father is proud to live here and tells people that it is like living in a 5 star hotel. The food is lovely, rooms are spacious. There is a lovely atmosphere and the whole place is spotlessly clean. It is very well managed. Senior staff are visible and always have time to listen. Communication is great. I feel secure leaving my father in the care of the wonderful staff here. Absolutely second to none. Outstanding care home.

My aunt stayed with Cavell Lodge for a few months until she recently passed away. She came from hospice after no longer being able to care from herself alone at home but being too well with stage 4 terminal lung cancer to stay at the hospice any longer. I visited MANY homes and by far Cavell Lodge was the nicest on first impressions in terms of overall accommodation, room cleanliness and smell, plus the residents I see seemed content. I have nothing negative to say about Cavell Lodge. The nursing team there, the management and all other staff were wonderful, kept me informed of everything from how she was feeling to falls and did everything in their power to make her safe. She had been in a home before hospice which in comparison was awful. If anyone is nervous and worried about placing a sick loved one in Cavell Lodge, whether it's a family member or friend, don't be. It was the best place my aunt could have been in her last days. Special thanks to 3 members of staff in particular.

My 97 year old mother has been in Cavell Lodge for 4 weeks. She has now settled in well after some initial hiccups. She has been able to fit in with the help and support of the management and staff help. She finds the facilities first class, food very good and staff able to help with her medication. Overall, she seems very happy.

My 102 year old Mum has been in Cavell Lodge for nearly 3months and has settled in very well. She loves her bright comfortable room and is always telling me how kind and friendly all the staff are. The atmosphere from the minute you arrive is welcoming and happy and the facilities are spotlessly clean. The manager is approachable and understanding; he expresses real concern for the safety and happiness of the residents and happily provides reassurance and assistance to relatives, as do his management team. I feel totally confident in the care given to my mother by all the staff and am grateful to everyone for looking after her so well.

Thank you

Today, on arrival to visit my mother, I was invited to join the daily activity which was a singalong session. It was a fun joyful activity lead by a lovely lady and the brilliant activity coordinator. It was wonderful and moving to see how some of the resident's demeanour changed completely within a short space of time and after half an hour were different people.

Our experience so far at Cavell Lodge has been great. The staff are very caring, friendly and professional. The atmosphere is calm, homely, fresh and bright. The food is excellent, my dad often stays for lunch with my mum which is lovely for both of them. As a family, we feel assured that mum is getting very good care in a safe and loving environment. Daily activities, background music, fresh decor and happy staff make for the best alternative home for mum.

This home is extremely well run, in a professional manner. All staff are very obliging - nothing is too much trouble. Food is of a very good quality - good choices all around. Ample portions, well cooked and presented. Varied choices of activities throughout the week. Relaxing atmosphere in lounges. Residents rooms are well equipped. Would recommend and represents value for money.

Thank you all for looking after my nan so very well and supporting our family.

The overall home has always been spotless, with lovely decor, never smelt at all just nice and fresh. All rooms are so clean and the home is like an extra family home.