






An independent Care Home located in Westcliff-on-Sea.
Westcliff Lodge has been providing Health and Social Care support for Elderly people since 1987.
Westcliff Lodge is a twenty-two bed Care Home that provides Residential Services for Elderly Individuals. They provide thoughtful and effective care for people with a broad range of Health & Social Care needs, using individually tailored Care Plans.
Care Provided by Westcliff Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 22 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees include all services except hairdressing, chiropody and non routine residential services.
The price(s) shown are provided by the care home. Contact Westcliff Lodge for full pricing details and T&Cs.
Contact Westcliff Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Westcliff Lodge Ltd
- Private Owned
Person in charge
- Nicky Bourouisa (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (18)
- Couples/Companion Rooms (2)
Visiting
- The home encourage flexible visiting from relatives and friends.
Parking
- Onsite parking
Westcliff Lodge Reviews (24)
Westcliff Lodge has a Review Score of 9.3 (9.295) out of 10, based on 8 reviews in the last 2 years.
Over all time Westcliff Lodge has 24 reviews.
Our mum was cared for at Westcliff Lodge for many years. During that time she was always treated with love and kindness. We never had any worries that her needs weren't being taken care of, even when her condition deteriorated and she was unable to communicate. The staff at Westcliff Lodge really knew our mum and treated her as an individual with care and compassion. We cannot thank past and present staff enough for the support and love shown to us, as well as our mum, during her time at The Lodge.
My sister was very content whilst in your care. We found that the staff could not have been more kind and caring. Although Covid caused problems, the management went out of their way to make sure my sister had visitors or video calls which we all found a great help.
Lovely caring team in lovely rooms. The food is great and residents seem very happy to be there. Residents are cared for as individuals and allowed to be their own person, which makes for a very relaxed atmosphere. Would highly recommend.
There are two pleasant lounges and the rooms are very pleasant of which some have a sunny aspect and some with views of the sea. The staff keep the home very clean including the resident's rooms. The food here is excellent and the home is very fortunate to have a chef that has been with the home many years. Visitors are offered lunch if their visits coincide with lunch time.
The staff are very kind and gentle with the residents and do their best to make sure the residents are comfortable.
All the residents were relaxed and, as far as they could be, happy in their surroundings.
Visitors are welcomed and the senior staff keep relatives or close friends informed of the health and well-being of their loved ones.
Thank you so much for a delightful review. I am glad that you found our facilities and care to be of a good to excellent standard. As a well established, family run care home, we really want to 'get it right' and ensure that our ladies and gentlemen and their families are well supported. Thank you...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 December 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Westcliff Lodge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Westcliff Lodge.
Accreditations
There are no accreditations posted yet for Westcliff Lodge.
Meet the Team (2)

Jenny has over thirty-six years of experience in all aspects of the care of older people, and has maintained principal responsibility of Westcliff Lodge since 1991. She also works in academia as a researcher and in other Health & Social Care sectors.

Nicky has experience in leading teams to ensure a high standard of care is delivered for Service Users.
Her natural philosophy is that person centred care is always at the forefront of care services. She applies her philosophy by ensuring that Care Staff promote dignity and privacy whilst adhering to peoples wishes and preferences at all times.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westcliff Lodge to verify any information. View our terms and conditions. Westcliff Lodge has an Enhanced Service -more info.