The Whitecroft

Stanford Road, Orsett, Grays RM16 3JL
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9.7 61 Reviews
  • The Whitecroft, Grays
The Whitecroft provides skilled elderly and dementia care for up to fifty-six individuals, all of whom benefit from personalised care plans and 24-hour access to dedicated nurses, whilst having their independent lifestyles respected.

Residents enjoy a choice of four communal lounges for relaxing or social entertainment, as well as attractice gardens and rural surroundings that make for a scenic place to spend a retirement.

Staff are particularly sensitive to the needs and possibly complex behavioural patterns of residents who suffer from dementia, using all the information available to ensure as stress-free a day-to-day living as possible.

Care Provided by The Whitecroft

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1350
  • Self-Funded Residential Dementia Care: £1300 – £1350
  • RESPITE Self-Funded Residential Care: £1300 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1400

With immediate effect

These prices are only a guideline, please contact The Whitecroft to find out the exact price for your requirements.

Contact The Whitecroft to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Whitecroft to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Tayo Adeleke (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (2)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided, please do not use lift in the event of fire. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

9.7

The Whitecroft has a Review Score of 9.7 (9.737) out of 10, based on 18 reviews in the last 2 years.
Over all time The Whitecroft has 61 reviews.

Overall Experience
  • 51
  • 9
  • 0
  • 1
  • 0
Date Published
  • 61
  • 3
  • 4
  • 18
  • 43
Reviewer Connection to The Whitecroft
  • 31
  • 15
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from Jeanette O (Daughter of Resident) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Whitecroft provided mum not only with excellent care but a feeling, for her, as she had a new home. She loved the staff; their compassion and care was first class. They also gave my father when he was alive, support and care. He visited her every day and was always warmly greeted and treated with
care and dignity. I would have no hesitation in recommending your care home to anyone who needs care and can no longer live in their own home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.737)

Overview of Review Score

The Review Score of 9.7 (9.737) out of 10 for The Whitecroft is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.812 for The Whitecroft is calculated as follows: ( (192 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) + (9 Poors x 2) ) ÷ 213 Ratings = 4.812
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for The Whitecroft is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report Response by The Whitecroft to this inspection report

Good in all areas

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

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Meet the Team (4)

Tayo

Tayo Adeleke

Job Title: Home Manager Joined: 2023

My name is Tayo and I am the Home Manager here at The Whitecroft, I would like to extend a warm welcome to you and thank you for considering our Home. All our rooms are spacious and bright. Families are welcome to bring in personal belongings to add to the rooms to give a more homely and familiar atmosphere for the residents during their stay here. Here at The Whitecroft, we strive to provide a secure and pleasant setting for each individual resident, catering to their personal needs which allows for the enhancement of their physical and emotional wellbeing during their stay. We have a wonderful Wellbeing Team who encourage our residents to partake in any activities like Bingo, quizzes, arts and crafts. We also have themed days, days out and entertainers on a regular basis in the home, which families are always welcome to join. Our Chef prepares home-cooked meals, that are both delicious and healthy for all our residents. We offer a high standard of living by appreciating and respecting the specific individual wants and needs of our residents and families. We would be delighted to welcome you to The Whitecroft for a tour soon.

Najeeb

Najeeb Nangarath

Job Title: Deputy Manager Joined: 2019

I began my career in care as a care assistant, where I learned the true value of compassion, patience, and person-centred support. Over time, I progressed to the role of senior carer and now proudly serve as deputy manager at Roundwood Homes. My journey reflects a strong dedication to the care sector and a genuine passion for enhancing the quality of life for those we support. At Roundwood Homes, I am committed to fostering a warm, respectful, and supportive environment for both our residents and team. Every day, I strive to make a meaningful difference through high standards of care, teamwork, and kindness.

Lesley

Lesley Mc Carthy

Job Title: Head Housekeeper Joined: 2018

I work as the Head Housekeeper at The Whitecroft. I support the team of housekeepers to ensure the home is clean, free of infections and smells nice. I am also the Infection, Prevention and Control Champion.

Sneha

Sneha Sebastian

Job Title: CTL, Nutrition and Hydration Champion Joined: 2018

I am the Nutrition and Hydration champion at The Whitecroft. My role is to ensure the residents have nutritious meals everyday. I am involved in doing mealtime audits and ensuring the residents have a good experience at meal times.

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