Avon Park Residential Home

Mum has been at Avon Park for several years and has been very happy there. After a short illness in hospital, she could not wait to get back. The team have been amazing in welcoming her back and are now working very hard to get her back to her old self. I really appreciate the help and support they have given me. A warm, friendly, safe and caring home. You could not wish for better. A big thank you to everyone.

Well done everyone.

Mum has been at Avon Park since last October (2022) and was immediately made to feel at home by Amy and her team. The care and kindness shown to Mum has been amazing. Mum has had some health issues which have been dealt with promptly and effectively. The food is nutritious and home cooked and the team work hard to maintain high levels of care and cleanliness, It has been such a relief for our family to know she is in such good hands - we would like to give a big thank you to Amy and her team for everything they do.

My mother has been a resident at Avon Park for over a year now. She settled in quickly, largely I think because of the individual approach to care depending on each person's specific requirements and preferences. The food is varied and homemade which is much appreciated. Activities are organised most days (which are optional) and special efforts are made to celebrate both personal occasions and national events such as Christmas, Easter etc. All the staff are always very helpful and the fact that it is a family run establishment contributes to a more homely feel. Avon Park was recommended to us at a difficult time and we are so glad that we chose to come here.

The garden has a courtyard for seating and the other outside areas are decorated with pots of flowers and shrubs.

My father has been a resident in Avon Park for 6 months now and it is high time I gave a review if only to say a big thank you to the owner and all the staff for going the extra mile to help Dad settle in. It was with a heavy heart that we had to admit that Dad's needs could no longer be met at home with us and so I began the long task of researching all the care homes in our locality. Avon Park came out top of the list and everything I have seen since has justified our choice. The staff I have encountered have all been great: there is a settled team of staff with a low turnover, so I think that shows it is a happy place to work. The care is excellent - Dad has had a few niggling health problems, but they have been sorted out immediately. To quote Dad "nothing is too much trouble". The home has its own chef and the meals look lovely. In all, we could not have found a better place than Avon Park. I only hope it's still open when I need care!

I booked a week's convalescence at Avon Park to recover from a knee operation. I was so glad I did as I was not in a good place physically or mentally on coming out of hospital. The staff could not have treated me better. They all were supportive and nothing was too much bother. The size of my meals was adjusted over the days to aid my recovery and all the food was really nice and homemade. I could have easily extended my stay but decided that I had to 'bite the bullet' and return home and get used to managing for myself once more. A great big 'thank you' to one and all.

Avon Park has gone above and beyond to make me feel welcome. All the staff, including the management team, care staff, housekeeping, laundry, and the cooks and kitchen staff are kind, helpful, and friendly. They do everything to help meet my needs and to make sure I am happy and content. I took up residence at the end of November and can honestly say that it has exceeded my expectations.

My mother lived at Avon Park for nearly three years and during that time I was reassured that she was being totally looked after and cared for. During the Pandemic and a recent illness I've had, this knowledge was very important to me and my family. I can only admire and thank the staff that work at Avon Park for their dedication. They are very underrated as a group of people who give so much for so little reward. I can only say that the care Mum received was second to none and I would recommend this loving home to anybody.

My mum has been at Avon Park for two and a half years. She is very well looked after and is very happy there. The staff are very caring and compassionate and the food is freshly cooked each day by the chef, we are even invited to have lunch with Mum whenever we want. There are also various activities for the residents to do if they want to join in.

My mum spent over 6 very happy years at Avon Park Residential Home. Indeed they gave her a new lease of life. It is such a homely place with very caring and welcoming staff. I would highly recommend this home as that is exactly what it is -a home, not just a place to live out old age. Thank you to everyone.

Our mother needed a short respite stay between hospital and living back in her own home. Avon Park provided the perfect place. Management were so supportive - helping us get mum out of hospital as quickly as possible and being flexible when putting her care package together took longer than anticipated. Mum had excellent care during her stay. Her direct quote was "I couldn't fault it". Her only disappointment was that they didn't have hot puddings every day! Mum's room was comfortable, overall she enjoyed the food despite being a fussy eater, she found the carers helpful and friendly, and most importantly for us, we felt confident that she was in a safe place being cared for well.

My mum has been in Avon Park for three years. The staff are always very pleasant and helpful. I feel they look after mum well. One carer, in particular, is lovely always smiling and cheerful. Two other ladies always make mum feel safe and secure at Avon Park and nothing is too much trouble for them. I feel the new manager will make some positive changes to an already happy care home.

My mother has recently needed hospital admission. The carers have been very good, staying with her until ambulances arrived.

We are very happy with Avon Park, and would not want our mother to be anywhere else.

My Aunt stayed here for a month for respite care and holiday. The staff were very kind and friendly and soon made her feel very welcome. The level of care was appropriately managed to allow my Aunt privacy and independence as well as ensuring she was very comfortable and looked after. It was a very successful stay with my Aunt able to go home with confidence and better levels of energy.

Mum has been living at Avon Park for about eighteen months now and is full of praise for the staff, and their excellent care for her. Residents are encouraged to be as active as they wish, and in Mum's case, this includes playing her piano every day, keeping an assortment of plants in pots on her patio, and keeping the local bird population well fed. Although very professional, the staff are full of fun and genuine kindness and seem to meld together into an excellent team. Food is of a good quality, laundry is beautifully handled, and residents are pretty much waited on hand and foot! As a daughter, I know I couldn't provide anything like the same standard of service, let alone nursing care, and I'm delighted that Mum has found such a lovely place to live.

It is such a shame Dad could not stay with them but in his last six weeks the staff were truly exceptional and I couldn't thank them enough.

Food was good, well balanced, homely meals. I, as a visitor, was always made to feel welcome with cups of tea and I could stay for lunch with her if I wished. I was so worried to begin with that she wouldn't settle but I can honestly say I needn't have worried. I would recommend Avon Park to anyone. They were cheaper than a lot of others I visited and the Care Quality Commission score was excellent. My aunt has now sadly passed away but I will always be thankful to Avon Park for making her remaining life carefree and enjoyable.

A light in the dark for us when our dear relative needed respite care and eventually full-time residence. This lovely home provides professional care and the highest provision in warmth, kindness and all catering requirements for residents needs and comfort. The high standards are set at the top and cascade down, this home provides an exceptional standard of care for residents and family. We would highly recommend this lovely clean caring residential home. A grateful thanks to all the staff for making our aunts stay so comfortable.