Belmont Castle Care Home

Portsdown Hill Road, Bedhampton, Havant PO9 3JY
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9.7 141 Reviews
  • Belmont Castle Care Home, Havant
Belmont Castle Care Home is set in three acres of beautiful gardens, with panoramic views across the Solent and the Downs, it is very well established as it opened as a residential care home in April 1986.

Offering 40 spacious en-suite rooms, a wide range of facilities and 24-hour expert care. Set in an ideal location with landscaped gardens incorporating a bird aviary, which has been designed to give birds room to fly and interact. The aviary is always changing and draws much interest from the residents of the home.

Belmont Castle offers a holistic approach to care in a highly professional and homely atmosphere.

The home is a centre of excellence for dementia care and staff loyalty has been exceptionally high over the years. Belmont Castle Care Home is part of the Aria Care Group - a leading provider of high-quality care homes, dedicated to creating unique settings and delivering outstanding care.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1550
  • RESPITE Self-Funded Residential Dementia Care: from £1550

All Fees are subject to a full assessment by the care home

These prices are only a guideline, please contact Belmont Castle Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Michelle Fellowes (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (40)
  • Single Rooms with ensuite Wet Room (25)

Belmont Castle Care Home Reviews (141)

Total of 141, showing 141-141
9.7

Belmont Castle Care Home has a Review Score of 9.7 (9.722) out of 10, based on 18 reviews in the last 2 years. Over all time Belmont Castle Care Home has 141 reviews.

Overall Experience

  • 121
  • 16
  • 3
  • 0
  • 1

Date Published

141
5
12
18
123
Overall Experience  Overall Experience 4.0 out of 5

I feel it is time to make some comments about my mothers care at Belmont Castle so that other potential residents can at least see how good and positive I believe the care is for them and/or their relations. My mother has been a resident at Belmont Castle for 3 years now. When I have visited I have
always been greeted as 'an old friend' by both management and care staff which gives me a warm and positive feeling about the residence. My observations over the 3 years have been eye opening on how Dementia type illnesses develop and how patient staff need to be when dealing with the demands of my mother, and indeed, other clients. It is reassuring to me that I am kept up to date with any issues very quickly, depending on severity, via phone or email. I have been impressed at how residents are addressed, which is on a very personal level. I have been present at many meal times and have even eaten onsite myself. There is always a good choice and plenty of it with a nice variety (especially the sweets)! I can see a lot has been done to enable the residents to help themselves and continue their independence where possible with lots of 'help yourself' areas. There is a lot of organised games/music etc to help stimulate the residents, which I find both enjoyable and beneficial to my mum and I. It's a real lift to see her dancing and laughing! There are also regular meetings held onsite, with other family/friends, to be briefed on any news/actions and feedback to management. All in all, I'm very happy that my mum is at Belmont castle. I have experience of other homes and I am glad she is there!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.722)

Overview of Review Score

The Review Score of 9.7 (9.722) out of 10 for Belmont Castle Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.722 for Belmont Castle Care Home is calculated as follows: ( (163 Excellents x 5) + (46 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 216 Ratings = 4.722

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Belmont Castle Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (3)

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Meet the Team (4)

Michelle

Michelle Fellowes

Job Title: Home Manager

Joined: 2024

My name is Michelle Fellowes, and I am the registered manager at Belmont Castle Care Home. I have worked in health and social care for 34 years, becoming a manager in 2008.


I am passionate about ensuring that each resident is at the centre of everything we do. As a team, we will continue to provide excellent person-centred care that enhances the lives of our community.


On a personal note, I got married in Sorrento, Italy, in 2008, and every year since, the magic of Italy has captured my heart for holidays. I enjoy spending time with my family and friends, and I love getting to know new people.


I am proud to lead the team at Belmont Castle and look forward to welcoming you.

Amanda

Amanda Edwards

Job Title: Deputy Manager

Joined: 2022

My name is Amanda Edwards, but I prefer Mandie. I have worked in the care sector for the last 24 years. I have joined Belmont Castle Care Home to develop and enhance my skills as a Deputy Manager. What I love about my job and the care industry is that every day is different, and I learn new things.


I am a mother of 4 sons and have a grandson, my youngest is an aspiring young footballer, and most of my spare time is spent going to matches and tournaments with his squad.

Jemima

Jemima Chowdhury

Job Title: Administration Manager

My name is Jemima Chowdhury, and I am the Administration Manager at Belmont Castle Care Home. My role is to support the home manager and deal with staffing, residency, and financial processes within the home. I have a BSc in Psychology and an MSc in Health Psychology and have worked in the health sector since 2018.


I am family orientated and spend a lot of my time out and about with my family. I also love to read, draw, and occasionally bake!

Debra

Debra Gledhill

Job Title: Head of Housekeeping

My name is Debra Gledhill and I’m the Head of Housekeeping. I’ve been a part of Belmont’s team for over 3 years now. We’re one big family here and I enjoy every day working here.
I’m a mother of 3 and have 9 grandchildren. I enjoy my spare time spending with my big family and my pet dog. I also enjoy gardening activities.

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