Belmont Castle Care Home

Portsdown Hill Road, Bedhampton, Havant PO9 3JY

Belmont Castle Care Home, Havant, Hampshire
Belmont Castle Care Home, Havant, Hampshire
Belmont Castle Care Home, Havant, Hampshire

Belmont Castle is set in three acres of beautiful gardens, with panoramic views across the Solent and the Downs, it was established as a Residential Care Home in April 1986. The management of Belmont Castle pride themselves on offering a highly professional care service for the elderly, with a personal touch. The team are pleased to accept residents for long term, short term, convalescence, respite and holiday stays.

Residential care should never be regarded as a last resort; it can be a new beginning, which provides comfort and security to enjoy later years of life. It can eliminate the problems of the day-to-day living and should be a most effective way of overcoming loneliness.

Group: LRH - Homes

Person in charge: Juanita Pearce (Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 60+.

Single Rooms: 40

Rooms with ensuite WC: 27

Facilities & Services: Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Belmont Castle Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Belmont Castle Care Home has a Review Score of 9.8 (9.793)

The Review Score of 9.8 (maximum of 10) for Belmont Castle Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 42 Reviews over all time. This Average Rating is also the rating value for Belmont Castle Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 24 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.793 for Belmont Castle Care Home is calculated as follows: ( (407 Excellents x 5) + (86 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 502 Ratings = 4.793

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Belmont Castle Care Home is based on 24 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 24 Reviews ÷ 8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    35
  • Good
    7
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Belmont Castle Care Home?

  • Extremely LIKELY
    41
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Belmont Castle Care Home

  • Daughter of Resident/Service User
    23
  • Son of Resident/Service User
    7
  • Brother of Resident/Service User
    2
  • Friend of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • more

On the 31st October, I went with other family members to see mum. The staff had the residents joining in with the Halloween night. My mum enjoyed it and the staff always make sure the residents are happy. They provided everyone with food and drink and made it a very nice evening.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

In spite of his confusion due to dementia, Dad seems to be fairly settled. He is treated well by all the staff and enjoys his meals. The staff are very patient with him and always treat him with respect, as they do all the residents and visitors alike. If I had to choose a home for myself, this is the one I'd pick.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother-in-law was resident in this home from 2009/2012. Because of complete satisfaction, my wife and I have remained in contact as friends of Belmont Castle to date.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Belmont Castle is a wonderful place for my mum to live. I've not had to worry about her safety or wellbeing since she moved in November 2015.
The staff are friendly and welcoming and seem to care about every resident. Communications with family are good.
The rooms are clean and well organised and lots of activities are planned for the residents and for extended family such as the brilliant Christmas decorating day and meal and Easter Egg hunt.
I would recommend Belmont Castle to anyone having to make the decision about finding care for loved ones.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are all so wonderful which has to be the most important factor of successfully looking after/caring for the residents in a residential environment such as this one.
The building itself and rooms are very appealing and interior decoration is inspirational for the residents and visitors. It is all kept immaculate and clean all the time.
The activities are very well run which really helps the residents enjoy their daytime and encourages them to mix with each other and stimulates them mentally and physically.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been at Belmont Castle Care Home for almost a year now, and it really is the most amazing care home imaginable. The home itself is clean and comfortable and provides a real home from home environment with exceptionally caring staff - we consider ourselves very fortunate that there was a vacancy for mum when she needed it. A Halloween Party was recently held, and photos and videos were posted on Facebook for all to see, and everyone was having a fantastic "scary" time! (It is really important to me to be able to see how mum is doing at Belmont because I live in Australia and only get to visit once a year.) This party was not the exception, with events like the summer garden party and regular outings as well, the most recent being a trip to Portsmouth Dockyard and a Mad Hatters Tea Party. Thanks to all the staff and management at Belmont, you are doing a remarkable job! Friends in Australia wish there was a similar facility here for their parents!

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Mum has been a resident at Belmont Castle Care Home for 3 months, she wanted to remain independent in her own home as long as possible and the decision to move her into care was a difficult one. Having viewed several homes we felt that Belmont was by far the best. It is clean and homely, the decoration is carefully thought out and provides a fantastic environment for residents and relatives. However, it is Belmonts staff who are its strong point. Caring and cheerful they are always welcoming and give Belmont a real feeling of warmth and homeliness. They get to know their residents and treat them with genuine affection and respect. They are sensitive to their needs, spending time with them and giving them individual attention. Communication is good and we have been kept up to date with mum's care. Mum is now settled, happy, safe and well cared for which is exactly what we wanted for her. We would thoroughly recommend Belmont Castel Care Home to anyone.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have no hesitation in recommending Belmont Castle. It is reassuring to know that Mum is happy, safe and well looked after, receiving the best possible attention at all times by very caring staff. Friends and family are warmly welcomed and encouraged to attend meetings and events. A lot of thought goes into everything they do - and it shows. Always a pleasure to visit.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We looked at a few homes and found Belmont Castle was the one we thought Mum would feel at home the most.
On our first visit, we were so welcomed and the whole place had a homely feel.
Mum has been there now for over 5 weeks and we can honestly say we made the right decision. Mum loves the place and we can see a big difference in her well being, she looks so much brighter and happier than she has been in a long time. She has made some friends and she enjoys the dancing.
Belmont Castle is a very clean well-organised care home. I think that is due to the excellent staff commitment as they all go that extra mile.
Belmont Castle has wonderful surroundings, excellent facilities and activities.
As a family, we are very reassured that she is well looked after. It is not easy finding the right place for your loved one but we would recommend Belmont Castle is a place you need to visit to appreciate it's wonderful homely feel and dedicated staff.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After Mum had a fall and broke her ankle and also suffering from dementia for a few years, it came as a very daunting task to realise she needed more care than we could give her, and finding a care home was very difficult for the family. I cannot stress strongly enough how wonderful Belmont Castle is. The home is very unique, like walking into a time gone by, and that was the first thing that appealed to us, but the main thing that is outstanding is the kind, caring, doting staff. Each and every one of them, from the admin staff, carers, domestic staff, even the workmen, they are all absolutely wonderful. Thank you, Belmont Castle, for making what was a very difficult decision so much easier for us and for Mum.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our family member has been cared for at Belmont Castle since March.
We cannot fault the care he receives, the staff are wonderfully patient, always happy and a range of activities are always provided and tailored to residents needs and interests, whether this is inside the home or arranged trips.
Belmont Castle is always clean, the daily menu is fantastic, Belmont honestly feels more like a hotel than a care home! The decoration of the corridors downstairs and communal areas is phenomenal!
Choosing a care home for a relative can be a heartbreaking experience but, from the moment we viewed Belmont all our stress was gone and the transition was made smooth and much easier than we thought due to the love and care shown not just to our family member but to us as well.
All of our family would highly recommend Belmont Castle.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This home is well kept, very clean and inviting, no horrible smells. Staff are friendly, never seem too busy to help with any question I may have. Mum seems to have settled in well and is well cared for. It is the attention to detail which makes this home shine out from the rest, you need to visit to understand what I mean, the decor, the different themed rooms, the Friday afternoon get together's in the garden with fish and chips, music, dancing or just sit and enjoy a sing song. Residents and their visitors are made to feel very welcome. There are lots going on which Mum can join in with but again there are quiet rooms if she just wants to chill. I cannot recommend this place enough and I have used many care homes for respite care, but this is the home my mum now resides in full time. I would say this feels more like a home than a care home, the only difference is there are lots of staff around to tend to Mum's every need leaving me to enjoy Mum's company.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother took up residence at Belmont Castle two months ago and both myself and my family have been greatly impressed by the quality of care she has received.
Her condition and general wellbeing have improved far beyond my expectations and this is undoubtedly due to the standard of care she receives from the friendly and efficient staff and their efforts to provide a comfortable safe and stimulating environment.
I would have no hesitation in recommending this care home to anyone worried about the future care of an elderly relative suffering from dementia and I would like to thank the manager and her staff for their enthusiasm and attention to my mother and the peace of mind afforded to my family.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very good care, an excellent quiet room, newly decorated. Breakfast in room, lunch and main meal good. Evening meal at 5pm - early!
(But realise many residents need care at bed)
A lovely garden, with birds (caged) and a fish pool.
Staff are very patient can seem always to be smiling and cheerful.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Moved dad into Belmont at the end of April 2017. What a fantastic decision the family made. The home is phenomenal. The home itself the family can't fault. Very clean, well organised. The accommodation is spacious and very well presented. Outside space, especially this time of year is fabulous, very well kept.
The main point for this review has got to be the staff. From the owner right down to the cleaner, they are fantastic. Their dedication to the residents is second to none. Their residents, our dad couldn't be in safer hands. Our worries have been taken away from us and we can now see our dad once again as a family and not as carers which we became.
Dad's 90th birthday was on May 31st and the home bent over backwards to make this a wonderful occasion for all.
We couldn't recommend this care home any higher.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My relation is now a resident at Belmont Castle Rest Home and has been there only a few weeks.
The staff are wonderful, they can't help our Dad enough or any of us his family. They treat all of us with great respect. They are so helpful, Dad has had his 90th Birthday today and they couldn't help us enough to put on a surprise party for him. Good time had by all.
I would have no problem in recommending the rest home to anybody that was to ask.
Dad has a lovely en-suite room, decorated lovely and kept clean always. The home is well run and the staff are excellent, food is great and well cooked and plenty to eat.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am writing to you as my mother was a resident at Belmont Castle she moved in on 30th January 2016 and she was there until 12th April 2017 when she sadly passed away.
I wanted to write to you to let you know how pleased we were that she became part of the Belmont Castle family as that is how all the staff made every one of our family feel. And the care that my mother received was above and beyond which we are truly thankful for.
My mum was even back singing and dancing, thank you, and took part in the summer fayre singing Abba which all of the family came to watch and is a special memory for us to treasure.
In my mum's last days, the staff were amazing and we could not have asked for any more from any of them, they truly are a special team and we feel honoured to have become part of the Belmont Castle Family.
We class the staff at Belmont Castle our 'Angels'.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Auntie, lived happily in room 21 at Belmont from Sept 2013-March 2017.

The staff were always fantastic and could not do enough for her; the food was always good, tasty with a variety of dishes and again always available.

The entertainment from the team was always fun and engaging.

When we visited the staff were always warm and welcoming and would soon have a cup of tea in your hand.

The admin lady was always so warm and efficient and again always had time to deal with any requests.

And finally the senior manager; well we knew she was special from our first meeting, and she always delivered and ran the home with care, pride, professionalism and warmth.

Sadly Auntie's care needs changed in March and she moved.

Auntie truly did enjoy a new chapter in her life at Belmont Castle Care Home.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My parents have been in Belmont for almost 3 years. My father recently passed away. The staff are all lovely and very caring, they have been very patient.

How likely would you be to recommend Belmont Castle Care Home? Likely

Average Rating: 

 4.4 out of 5

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

This care home is run in a very professional and friendly manner. The staff go out of their way to make the residents and their family feel comfortable. Nothing is too much trouble for them. The food is very good and visitors can have lunch with their loved ones for a small voluntary fee. The decorations and everything about the place is designed to make life interesting for the residents.
The entertainment is absolutely brilliant and there is always a party of some sort to celebrate Easter, Christmas or just about anything that is an excuse for a party.
I am very happy that my Mum is in such a lovely place.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Belmont Castle Care Home is a wonderful, happy, stimulating environment for both residents, their families and staff! Everyone receives a very warm welcome at Belmont Castle and instantly one is aware of the happy, caring and very professional environment the dedicated staff provide. All staff are exceptionally well trained and constantly updated on all aspects of caregiving procedures by the superb experienced Manager. The Activities team provide a continuous programme of fun and stimulation for residents and numerous days throughout the year for relatives to share in various themed activities and meals. This care home is very clean with fun / stimulating decor, and excellent facilities for residents inside and outside in their charming garden with an aviary and well stocked fish pond! Meals are very nutritious and residents have access to 'help themselves snacks and drinks ' throughout the day. Our family is delighted that we have found such a wonderful Care Home.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent care home...the staff team respond really well to all residents.The home feels happy as you walk in and there is always lots going on for the residents to be involved in. The living space is well thought out with lots of visual interest re dementia but also relevant to anyone with age-related memory problems. Family meetings are very well attended and this doesn't happen without a lot of thought planning and energy. Excellent manager with a truly caring understanding of dementia and age-related issues.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since my Dad entered Belmont Castle he has relaxed and has regained his sense of humour. It is so fantastic to get back to a father/daughter relationship. The staff are so supportive and Dad looks to them for support when he needs it. He sings and dances and the food is great. I often pop in and we share coffee and cake - these may sound like small things but for anyone who has been where I have been you will know how important these times are. All the worry has gone, my Dad gets prompt medical attention when he needs it and it has been the best thing I ever did. All of the anxiety and worry that I had about moving Dad has gone and we now look forward to seeing each other. He is safe, warm, well-fed and I would even say loved - not just by me but by the staff as well. If you need somewhere that will energise your loved one and help them to enjoy their time even with their dementia you should visit Belmont Castle. I absolutely know that I have done the very best thing for my Dad.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My Mum has been at Belmont Castle now for 14 months. The care she has received has been amazing, they are so caring, keep in regular contact with appointments that they have made for Mum, regular meetings with family and friends are very popular and helpful, listening to others makes you realise you are not alone.
In the last few months, my Mum's health has deteriorated but the support we as a family have been given has been heartwarming and very generous.
I can honestly say I can't think of a better home for my Mum to be in. Just priceless!!! Thanks a million to all the amazing staff who do an awesome job

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have found the home very good, caring for my brother. Would recommend it.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My wife suffers from Alzheimer's disease. Over the past few months I couldn't provide the care we needed for her. She went for respite care to three different homes plus one intended to be permanent but which made her very unhappy. So we have first hand experience of five homes, and we have visited several as well. Only one stands out, and that is Belmont Castle. For the first time I feel my very dear wife is getting the best care available, and so I am able to let go more.
The staff are first rate. The carers really do care whilst also having a reassuring professional awareness of their residents' well-being. All staff are very friendly to both the residents and relatives. Communication is good and they are happy to tell me how things are when I don't go in.
The adapted building is well designed and equipped. Particularly valuable for my wife, who relies on hearing aids, is that there are a number of lounge/sitting areas, so she can always find a quiet place if needed.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

After visiting numerous care homes, as soon as we stepped foot into Belmont to a warm welcome, we realised it was the perfect home for Mum. A tremendous amount of thought has gone into creating a friendly, safe and stimulating environment. It's wonderful to see the change in Mum from living at home alone to enjoying the company of other residents and fantastic staff. Every one of the team is caring, supportive and very special to us. Mum's room is comfortable, has a lovely view and provides all she needs. She has settled in so well and enjoys the activities and delicious food. What's reassuring is that I'm welcome to visit Mum at any time and if I wish to join Mum for a meal, it's encouraged. We attended the June Staff Awards Evening which was brilliantly organised, great fun and a super tribute to the whole team who work so hard to ensure that residents, visitors and friends are looked after. Thank you to everyone; I know Mum is cherished, happy and safe in your care at Belmont.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

We had a great time at the Easter Egg Hunt at the Belmont Castle. This was our first family event at the Belmont and even though the weather was not in our favour our large four generation family had a wonderful fun filled time. The staff had their work cut out with the number of people who attended. There were different events for each age group and we all enjoyed the afternoon. Thank you to all the staff for their brilliant efforts.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Very impressed with staff and care provided. A pleasure for relations to visit. Lovely atmosphere. Happy we made Belmont Castle our choice had also had very good support for myself and family. Meals always look wonderful and fresh.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

A lovely home with caring, experienced staff who always have time for both mum and me. I have received lots of help and support during mum's transition from home to residential care and mum is happy and very well cared for with her changing needs being met by happy, knowledgeable and importantly, caring, staff.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

After a difficult decision to find a care home for Nan, we had to choose where. Initially my first impression was wide off the mark and we picked a different location. However as we had enlisted Nan just in case at both locations luckily a place became available. As some questions were being asked about the quality of care in the first home we picked, we decided on another visit. I am so glad we did. We moved Nan into Belmont just after Christmas and our family are agreed it provides a excellent standard of care. Warm, friendly and relaxing atmosphere throughout this place is a credit to the Carers / Nurses and whole team.
The rooms have a cosy charm to them, the food is great and the place is immaculately tidy and clean. Whenever visiting I have been made to feel welcome and nothing is too much trouble for the helpful staff. I have confidence that despite my Nan's nervousness with dementia that she is in safe hands and hasn't been so happy in months. Thanks to all involved.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

When I first visited Belmont Castle to consider my mother for staying, I could not ask for a more pleasant and friendly welcome, with showing me around Belmont. My mother had a fall last September and, therefore, she unfortunately could not live along safely anymore. Mother was then assessed and, thankfully, accepted to go to Belmont. I would like to say it's been the best thing for mum, ALL the staff are brilliant in every way, I could not ask for more and the family are eternally grateful with all that they are doing in making mum safe and well. A big thank you.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff at Belmont Castle have been very helpful and open in their dealings and have been supportive and sympathetic to my sisters needs. The home is well kept, very well and thoughtfully designed and the staff are enthusiastic and cheerful.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I visit this home at least once a week to see my friend. It always appears to me to be clean. The staff are friendly and caring and supportive. Food looks delicious. I would say it is the best home in this area.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

My mother has been at Belmont for 3 weeks respite, will be there for a further two, on the whole the staff are all very welcoming, and nothing is too much trouble, but sometimes takes a while to get an answer to a question, or someone is always going to do, but yes it will be done, but may take asking again.
My mother will definitely be happy to go back for respite in the future.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I can't express enough my pleasure in seeing how well the staff treat the residents. My wife and I were invited to decorate the Christmas trees and have dinner after, and I was impressed with the calm and orderly organisation of getting the guests and residents seated in their allotted places and serving dinner to a over sized dinning number than usual. All the residents were treated with care and concern to make sure each had what they wanted . A lovely day was had by all.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was really pleased with the care my mum received at The Belmont, most importantly she really enjoyed her stay and I will definitely be using them again. She said the food was good the staff were really helpful and friendly and she loved the view from her room. Its great to know she can go somewhere she really enjoyed and I don't have to worry about her.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother who has Alzheimer’s has been at Belmont Castle for 3 weeks and is already settling in very well. The family and I can’t thank the staff enough for their kindness, reassurance and care towards mum. The activities on offer are amazing and have helped to keep mum occupied and less anxious as she previously was. All the family have commented on how it is so lovely to see her laughing again. Belmont always warmly welcomes family and friends and during Halloween week held a quiz night. This enabled the family to enjoy a fun evening with mum and interact with other residents and their families. One of mums favorite things at Belmont is watching strictly come dancing as the residents have a buffet and get up and have a dance. The food is amazing and we often stay and have dinner with mum. We are so happy she seems to have her appetite back and has put some of the weight back on she previously lost. I would highly recommend Belmont Castle to anyone.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother spent 3 weeks in the respite room at Belmont Castle following a fall which has resulted from Parkinson's. It coincided with my husband and I going on holiday which could not be cancelled. We had already looked around Belmont Castle prior to mum's accident. We feel it is a wonderful home, all staff are very caring, who helped mum enormously. Mum and us loved the different rooms and what was taking place in each room. The grounds are wonderful and the gardens are kept lovely. There was always somewhere to sit and enjoy the sunshine. The food was amazing and could be adapted to mum's needs.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has recently become a resident and both she, myself and other members of the family are delighted with the care she has received. It is a great relief that she is in good hands and is safe. She has found the transition from being at home alone relatively easy and this is no doubt due to the excellent care and attention she has been receiving. She finds the food really good and has no complaints at all. Obviously she is just finding her way around using all of the facilities and is getting to know the routine. I personally am exceedingly pleased to be using Belmont and would recommend them to anyone.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Every time I step into Belmont Castle there is always a warm welcome whatever time of the day. My mother has been a resident for three months and always speaks very highly of the staff and the care she receives. Food is renowned for being excellent and plenty of it. The building is set in lovely, well maintained grounds which give the place a peaceful and spacious feel. There is a lot of humour around at Belmont and as a frequent visitor I always leave feeling that my Mum is safe and happy in her new home.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I feel it is time to make some comments about my mothers care at Belmont Castle so that other potential residents can at least see how good and positive I believe the care is for them and/or their relations. My mother has been a resident at Belmont Castle for 3 years now. When I have visited I have always been greeted as 'an old friend' by both management and care staff which gives me a warm and positive feeling about the residence. My observations over the 3 years have been eye opening on how Dementia type illnesses develop and how patient staff need to be when dealing with the demands of my mother, and indeed, other clients. It is reassuring to me that I am kept up to date with any issues very quickly, depending on severity, via phone or email. I have been impressed at how residents are addressed, which is on a very personal level. I have been present at many meal times and have even eaten onsite myself. There is always a good choice and plenty of it with a nice variety (especially the sweets)! I can see a lot has been done to enable the residents to help themselves and continue their independence where possible with lots of 'help yourself' areas. There is a lot of organised games/music etc to help stimulate the residents, which I find both enjoyable and beneficial to my mum and I. It's a real lift to see her dancing and laughing! There are also regular meetings held onsite, with other family/friends, to be briefed on any news/actions and feedback to management. All in all, I'm very happy that my mum is at Belmont castle. I have experience of other homes and I am glad she is there!

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

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Awards / Recognitions

April 2017

Top 20 Mid-size Care Home Groups 2017

Recipient: LRH - Homes

Date: Saturday 01 Apr 2017

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Care Home Idol 2016

LRH-Homes Belmont Castle Abba tribute band

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Posted: 08 Aug 2016

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