Belmont Castle Care Home

Portsdown Hill Road, Bedhampton, Havant PO9 3JY

Belmont Castle Care Home, Havant, Hampshire
Belmont Castle Care Home, Havant, Hampshire
Belmont Castle Care Home, Havant, Hampshire

Belmont Castle is set in three acres of beautiful gardens, with panoramic views across the Solent and the Downs, it was established as a Residential Care Home in April 1986. The management of Belmont Castle pride themselves on offering a highly professional care service for the elderly, with a personal touch. The team are pleased to accept residents for long term, short term, convalescence, respite and holiday stays.

Residential care should never be regarded as a last resort; it can be a new beginning, which provides comfort and security to enjoy later years of life. It can eliminate the problems of the day-to-day living and should be a most effective way of overcoming loneliness.

Group: LRH - Homes

Person in charge: Juanita Pearce (Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 60+.

Single Rooms: 40

Rooms with ensuite WC: 27

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Belmont Castle Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Belmont Castle Care Home has a Review Score of 9.8 (9.765)

The Review Score of 9.8 (maximum of 10) for Belmont Castle Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 27 Reviews over all time. This Average Rating is also the rating value for Belmont Castle Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.765 for Belmont Castle Care Home is calculated as follows: ( (250 Excellents x 5) + (70 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 323 Ratings = 4.765

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Belmont Castle Care Home is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 11 Reviews ÷ 8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    22
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Belmont Castle Care Home?

  • Extremely LIKELY
    27
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Belmont Castle Care Home

  • Daughter of Resident/Service User
    16
  • Son of Resident/Service User
    4
  • Brother of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Grandson of Resident/Service User
    1
  • more

I am writing to you as my mother was a resident at Belmont Castle she moved in on 30th January 2016 and she was there until 12th April 2017 when she sadly passed away.
I wanted to write to you to let you know how pleased we were that she became part of the Belmont Castle family as that is how all the staff made every one of our family feel. And the care that my mother received was above and beyond which we are truly thankful for.
My mum was even back singing and dancing, thank you, and took part in the summer fayre singing Abba which all of the family came to watch and is a special memory for us to treasure.
In my mum's last days, the staff were amazing and we could not have asked for any more from any of them, they truly are a special team and we feel honoured to have become part of the Belmont Castle Family.
We class the staff at Belmont Castle our 'Angels'.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Auntie, lived happily in room 21 at Belmont from Sept 2013-March 2017.

The staff were always fantastic and could not do enough for her; the food was always good, tasty with a variety of dishes and again always available.

The entertainment from the team was always fun and engaging.

When we visited the staff were always warm and welcoming and would soon have a cup of tea in your hand.

The admin lady was always so warm and efficient and again always had time to deal with any requests.

And finally the senior manager; well we knew she was special from our first meeting, and she always delivered and ran the home with care, pride, professionalism and warmth.

Sadly Auntie's care needs changed in March and she moved.

Auntie truly did enjoy a new chapter in her life at Belmont Castle Care Home.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

This care home is run in a very professional and friendly manner. The staff go out of their way to make the residents and their family feel comfortable. Nothing is too much trouble for them. The food is very good and visitors can have lunch with their loved ones for a small voluntary fee. The decorations and everything about the place is designed to make life interesting for the residents.
The entertainment is absolutely brilliant and there is always a party of some sort to celebrate Easter, Christmas or just about anything that is an excuse for a party.
I am very happy that my Mum is in such a lovely place.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Belmont Castle Care Home is a wonderful, happy, stimulating environment for both residents, their families and staff! Everyone receives a very warm welcome at Belmont Castle and instantly one is aware of the happy, caring and very professional environment the dedicated staff provide. All staff are exceptionally well trained and constantly updated on all aspects of caregiving procedures by the superb experienced Manager. The Activities team provide a continuous programme of fun and stimulation for residents and numerous days throughout the year for relatives to share in various themed activities and meals. This care home is very clean with fun / stimulating decor, and excellent facilities for residents inside and outside in their charming garden with an aviary and well stocked fish pond! Meals are very nutritious and residents have access to 'help themselves snacks and drinks ' throughout the day. Our family is delighted that we have found such a wonderful Care Home.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent care home...the staff team respond really well to all residents.The home feels happy as you walk in and there is always lots going on for the residents to be involved in. The living space is well thought out with lots of visual interest re dementia but also relevant to anyone with age-related memory problems. Family meetings are very well attended and this doesn't happen without a lot of thought planning and energy. Excellent manager with a truly caring understanding of dementia and age-related issues.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since my Dad entered Belmont Castle he has relaxed and has regained his sense of humour. It is so fantastic to get back to a father/daughter relationship. The staff are so supportive and Dad looks to them for support when he needs it. He sings and dances and the food is great. I often pop in and we share coffee and cake - these may sound like small things but for anyone who has been where I have been you will know how important these times are. All the worry has gone, my Dad gets prompt medical attention when he needs it and it has been the best thing I ever did. All of the anxiety and worry that I had about moving Dad has gone and we now look forward to seeing each other. He is safe, warm, well-fed and I would even say loved - not just by me but by the staff as well. If you need somewhere that will energise your loved one and help them to enjoy their time even with their dementia you should visit Belmont Castle. I absolutely know that I have done the very best thing for my Dad.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My Mum has been at Belmont Castle now for 14 months. The care she has received has been amazing, they are so caring, keep in regular contact with appointments that they have made for Mum, regular meetings with family and friends are very popular and helpful, listening to others makes you realise you are not alone.
In the last few months, my Mum's health has deteriorated but the support we as a family have been given has been heartwarming and very generous.
I can honestly say I can't think of a better home for my Mum to be in. Just priceless!!! Thanks a million to all the amazing staff who do an awesome job

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have found the home very good, caring for my brother. Would recommend it.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My wife suffers from Alzheimer's disease. Over the past few months I couldn't provide the care we needed for her. She went for respite care to three different homes plus one intended to be permanent but which made her very unhappy. So we have first hand experience of five homes, and we have visited several as well. Only one stands out, and that is Belmont Castle. For the first time I feel my very dear wife is getting the best care available, and so I am able to let go more.
The staff are first rate. The carers really do care whilst also having a reassuring professional awareness of their residents' well-being. All staff are very friendly to both the residents and relatives. Communication is good and they are happy to tell me how things are when I don't go in.
The adapted building is well designed and equipped. Particularly valuable for my wife, who relies on hearing aids, is that there are a number of lounge/sitting areas, so she can always find a quiet place if needed.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

After visiting numerous care homes, as soon as we stepped foot into Belmont to a warm welcome, we realised it was the perfect home for Mum. A tremendous amount of thought has gone into creating a friendly, safe and stimulating environment. It's wonderful to see the change in Mum from living at home alone to enjoying the company of other residents and fantastic staff. Every one of the team is caring, supportive and very special to us. Mum's room is comfortable, has a lovely view and provides all she needs. She has settled in so well and enjoys the activities and delicious food. What's reassuring is that I'm welcome to visit Mum at any time and if I wish to join Mum for a meal, it's encouraged. We attended the June Staff Awards Evening which was brilliantly organised, great fun and a super tribute to the whole team who work so hard to ensure that residents, visitors and friends are looked after. Thank you to everyone; I know Mum is cherished, happy and safe in your care at Belmont.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Belmont Castle has been Mum’s home for three months now and she has settled in very well. The staff are so welcoming, kind and caring and they take a genuine interest in all of their residents. There’s always a lovely atmosphere when you visit – feels more like a friendly, happy home than a care home. I can’t recommend it highly enough.

The whole team works really well together and this was evident at their first Awards Evening on 17th June. A lot of hard work resulted in a fun-filled evening much enjoyed by staff, residents, family and friends. These events create warm memories and we look forward to more.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We had a great time at the Easter Egg Hunt at the Belmont Castle. This was our first family event at the Belmont and even though the weather was not in our favour our large four generation family had a wonderful fun filled time. The staff had their work cut out with the number of people who attended. There were different events for each age group and we all enjoyed the afternoon. Thank you to all the staff for their brilliant efforts.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Very impressed with staff and care provided. A pleasure for relations to visit. Lovely atmosphere. Happy we made Belmont Castle our choice had also had very good support for myself and family. Meals always look wonderful and fresh.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

A lovely home with caring, experienced staff who always have time for both mum and me. I have received lots of help and support during mum's transition from home to residential care and mum is happy and very well cared for with her changing needs being met by happy, knowledgeable and importantly, caring, staff.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

After a difficult decision to find a care home for Nan, we had to choose where. Initially my first impression was wide off the mark and we picked a different location. However as we had enlisted Nan just in case at both locations luckily a place became available. As some questions were being asked about the quality of care in the first home we picked, we decided on another visit. I am so glad we did. We moved Nan into Belmont just after Christmas and our family are agreed it provides a excellent standard of care. Warm, friendly and relaxing atmosphere throughout this place is a credit to the Carers / Nurses and whole team.
The rooms have a cosy charm to them, the food is great and the place is immaculately tidy and clean. Whenever visiting I have been made to feel welcome and nothing is too much trouble for the helpful staff. I have confidence that despite my Nan's nervousness with dementia that she is in safe hands and hasn't been so happy in months. Thanks to all involved.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

When I first visited Belmont Castle to consider my mother for staying, I could not ask for a more pleasant and friendly welcome, with showing me around Belmont. My mother had a fall last September and, therefore, she unfortunately could not live along safely anymore. Mother was then assessed and, thankfully, accepted to go to Belmont. I would like to say it's been the best thing for mum, ALL the staff are brilliant in every way, I could not ask for more and the family are eternally grateful with all that they are doing in making mum safe and well. A big thank you.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff at Belmont Castle have been very helpful and open in their dealings and have been supportive and sympathetic to my sisters needs. The home is well kept, very well and thoughtfully designed and the staff are enthusiastic and cheerful.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I visit this home at least once a week to see my friend. It always appears to me to be clean. The staff are friendly and caring and supportive. Food looks delicious. I would say it is the best home in this area.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

My mother has been at Belmont for 3 weeks respite, will be there for a further two, on the whole the staff are all very welcoming, and nothing is too much trouble, but sometimes takes a while to get an answer to a question, or someone is always going to do, but yes it will be done, but may take asking again.
My mother will definitely be happy to go back for respite in the future.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My Mum has been a resident since the beginning of November and I am so happy with the care being provided. I was reassured from my initial phone call and was warmly welcomed on my first visit. The house is beautiful with lovely grounds and views. The staff have a great relationship with the residents and so many fun activities are provided for the residents to enjoy from giant scrabble to singing and dancing and craft and cooking clubs. At the end of November residents' family and friends were invited to help decorate the house for Christmas and the afternoon ended with Christmas dinner with my Mum - the food is fab! I would thoroughly recommend Belmont Castle, the staff have made a very difficult decision much easier to deal with and I can see how happy my Mum is when I visit.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I can't express enough my pleasure in seeing how well the staff treat the residents. My wife and I were invited to decorate the Christmas trees and have dinner after, and I was impressed with the calm and orderly organisation of getting the guests and residents seated in their allotted places and serving dinner to a over sized dinning number than usual. All the residents were treated with care and concern to make sure each had what they wanted . A lovely day was had by all.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was really pleased with the care my mum received at The Belmont, most importantly she really enjoyed her stay and I will definitely be using them again. She said the food was good the staff were really helpful and friendly and she loved the view from her room. Its great to know she can go somewhere she really enjoyed and I don't have to worry about her.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother who has Alzheimer’s has been at Belmont Castle for 3 weeks and is already settling in very well. The family and I can’t thank the staff enough for their kindness, reassurance and care towards mum. The activities on offer are amazing and have helped to keep mum occupied and less anxious as she previously was. All the family have commented on how it is so lovely to see her laughing again. Belmont always warmly welcomes family and friends and during Halloween week held a quiz night. This enabled the family to enjoy a fun evening with mum and interact with other residents and their families. One of mums favorite things at Belmont is watching strictly come dancing as the residents have a buffet and get up and have a dance. The food is amazing and we often stay and have dinner with mum. We are so happy she seems to have her appetite back and has put some of the weight back on she previously lost. I would highly recommend Belmont Castle to anyone.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother spent 3 weeks in the respite room at Belmont Castle following a fall which has resulted from Parkinson's. It coincided with my husband and I going on holiday which could not be cancelled. We had already looked around Belmont Castle prior to mum's accident. We feel it is a wonderful home, all staff are very caring, who helped mum enormously. Mum and us loved the different rooms and what was taking place in each room. The grounds are wonderful and the gardens are kept lovely. There was always somewhere to sit and enjoy the sunshine. The food was amazing and could be adapted to mum's needs.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has recently become a resident and both she, myself and other members of the family are delighted with the care she has received. It is a great relief that she is in good hands and is safe. She has found the transition from being at home alone relatively easy and this is no doubt due to the excellent care and attention she has been receiving. She finds the food really good and has no complaints at all. Obviously she is just finding her way around using all of the facilities and is getting to know the routine. I personally am exceedingly pleased to be using Belmont and would recommend them to anyone.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Every time I step into Belmont Castle there is always a warm welcome whatever time of the day. My mother has been a resident for three months and always speaks very highly of the staff and the care she receives. Food is renowned for being excellent and plenty of it. The building is set in lovely, well maintained grounds which give the place a peaceful and spacious feel. There is a lot of humour around at Belmont and as a frequent visitor I always leave feeling that my Mum is safe and happy in her new home.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I feel it is time to make some comments about my mothers care at Belmont Castle so that other potential residents can at least see how good and positive I believe the care is for them and/or their relations. My mother has been a resident at Belmont Castle for 3 years now. When I have visited I have always been greeted as 'an old friend' by both management and care staff which gives me a warm and positive feeling about the residence. My observations over the 3 years have been eye opening on how Dementia type illnesses develop and how patient staff need to be when dealing with the demands of my mother, and indeed, other clients. It is reassuring to me that I am kept up to date with any issues very quickly, depending on severity, via phone or email. I have been impressed at how residents are addressed, which is on a very personal level. I have been present at many meal times and have even eaten onsite myself. There is always a good choice and plenty of it with a nice variety (especially the sweets)! I can see a lot has been done to enable the residents to help themselves and continue their independence where possible with lots of 'help yourself' areas. There is a lot of organised games/music etc to help stimulate the residents, which I find both enjoyable and beneficial to my mum and I. It's a real lift to see her dancing and laughing! There are also regular meetings held onsite, with other family/friends, to be briefed on any news/actions and feedback to management. All in all, I'm very happy that my mum is at Belmont castle. I have experience of other homes and I am glad she is there!

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

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Awards / Recognitions

April 2017

Top 20 Mid-size Care Home Groups 2017

Recipient: LRH - Homes

Date: Saturday 01 Apr 2017

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Care Home Idol 2016

LRH-Homes Belmont Castle Abba tribute band

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Posted: 08 Aug 2016

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