Belmont Castle Care Home

Portsdown Hill Road, Bedhampton, Havant PO9 3JY

Belmont Castle is set in three acres of beautiful gardens, with panoramic views across the Solent and the Downs, it was established as a Residential Care Home in April 1986. The management of Belmont Castle pride themselves on offering a highly professional care service for the elderly, with a personal touch. The team are pleased to accept residents for long term, short term, convalescence, respite and holiday stays.

Residential care should never be regarded as a last resort; it can be a new beginning, which provides comfort and security to enjoy later years of life. It can eliminate the problems of the day-to-day living and should be a most effective way of overcoming loneliness.

Group: LRH - Homes

Person in charge: Juanita Pearce (Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 60+.

Single Rooms: 40

Rooms with ensuite WC: 27

Facilities & Services: Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Belmont Castle Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.8 (maximum of 10) for Belmont Castle Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 75 Reviews over all time. This Average Rating is also the rating value for Belmont Castle Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 52 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.793 for Belmont Castle Care Home is calculated as follows: ( (731 Excellents x 5) + (148 Goods x 4) + (19 Satisfactorys x 3) ) ÷ 898 Ratings = 4.793

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Belmont Castle Care Home is based on 52 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 52 Reviews ÷ 8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Belmont Castle Care Home has a Review Score of 9.8 (9.793) from 75 Reviews


Average Ratings

  • Excellent
    64
  • Good
    11
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Belmont Castle Care Home?

  • Extremely LIKELY
    74
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Belmont Castle Care Home

  • Daughter of Resident/Service User
    33
  • Son of Resident/Service User
    10
  • Resident / Service User
    7
  • Friend of Resident/Service User
    5
  • Grandson of Resident/Service User
    4
  • more

I am very happy to be living at Belmont Castle. I have made many friends and the staff are all helpful and caring. We have lots of activities and it is nice to get into the garden in the summer.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

It's friendly, clean place. We eat well.
It's a friendly place all over. All staff are friendly and helpful.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

Well run, lovely staff do their best under difficult circumstances sometimes. Meals are very good. Changes every day and home cooked. Allow visits from my dog Lucy who comes twice a week and enjoys sitting in the garden. Outings at times and visits from local schools and church.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

My partner is only in the Belmont for a short time because I have had major surgery and I am unable to care for him at the moment. He has short-term memory loss and also is not good on his legs so he cannot be left alone. The Belmont have been really wonderful, making him feel cared for and comfortable. His room is always clean, neat and tidy as he is. The food is excellent. He particularly likes the cakes!! The staff are always helpful and make you feel welcome when you visit. It is almost a 'home from home' and you would go a long way to beat The Belmont.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   5 out of 5

Excellent care and care home.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   5 out of 5

My stay there has been excellent, cannot even think of one thing at the moment that I would change.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   5 out of 5

I am very happy and safe to be living here at this time.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Very helpful in all ways. Nothing is too much.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   5 out of 5

The tea in the tea trolley could improve, but the cakes are yum yum. The rooms, where the people are during the day, are easy going and friendly. I have had a meal with my mother and the food is good and well organised. People can wander around lounges resembling a house layout, which it is. Staff are friendly and courteous.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   5 out of 5

Lovely family environment, warm, well cared for. Rooms are a good size. Food is very good, activities are varied from sing songs, games or activities like baking. Outings are arranged on a regular basis. Mum seems comfortable here.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Mum moved to Belmont Castle in mid-December. From the moment we walked in the door, she seemed to relax - there is such a lovely, happy family atmosphere in the home. All staff have specialist knowledge needed to deal with dementia and in the month since she has been there, Mum has put on weight, enjoys her food and looks much better. She is always dressed appropriately and there are plenty of staff on hand to assist or reassure her. She has confidence in them and has obviously built up good relationships, even though she has been there for such a short time.

Staff keep in close contact, informing us of any changes in medication or concerns. Mum is enjoying the company of the other residents and had a wonderful Xmas, it was such a pleasure to see her dancing at The New Year's Eve party, and when she got tired, tapping her feet in time to the music. She now smiles a lot and seems more content. After visiting, we leave knowing that she is in safe hands and is well looked after.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   5 out of 5

Mum has been in Belmont Castle Care Home for approximately 7 months. She was very unhappy when she first arrived as she had a bad experience in hospital and didn't know what to expect. However, within a few days, she had dramatically improved due to the kindness and care given by the staff. Everyone takes the time to ask if she needs anything and she is included in all the activities.
If I had to criticise anything it would be the laundry. Items that have mum's name on them are taken for washing and not returned to her room. When queried no-one seems to know where her clothes are?

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   5 out of 5

After my father (91) had a severe illness and in order to give my mother some respite, we found Belmont more by luck than design.
I am so glad we did.
From the moment I first walked through the door I've been impressed with all facets of Belmont. The decor and the staff are amazing.
My mother and I feel secure in the knowledge that he is in the best place for the care he currently needs, it is a great weight off of the mind.
Home from home.
The whole team at Belmont should be very proud, they make it a home. Nothing is too much trouble, their attention to detail, the care, the response to resident's needs is excellent,
There's always a smile and a warm welcome when we visit, everyone seems so happy and having seen some of the activities there I can see why.
My father is enjoying his stay at Belmont and is most complimentary about the staff and how they look after him. To me, that is a great endorsement.

Keep up the excellent work and thank you from the bottom of my heart.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   5 out of 5

Having worked at Belmont Castle 5 years ago, I knew it was a very good care home. Dignity, respect and choice for the resident is paramount and that ethos is instilled in everyone who works there. I was delighted to find the home was still run by the same manager and many of the staff, including admin, cook, still worked there, so I knew my aunt would be very well looked after, with plenty to do as there are 2 activities staff to a very high standard. Belmont Castle is a beautiful building, many rooms having lovely views and there's a garden for the residents in the warmer months.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

This is the most welcoming and friendly care home we have ever seen.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My mother-in-law has been very well looked after for the last two years. The staff are always welcoming and work hard to care for the residents and provide entertainment.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Had the most amazing and find day, decorating the home for Christmas, the members of staff joined in and dressed up. The food was amazing and everyone was so friendly I enjoyed spending the time with my mum in such a lovely atmosphere. Thank you all so much.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   5 out of 5

Had an enjoyable day with mum. Staff wonderful - amazing and friendly.
Memories I won't forget.
A big thank you to you all. Thanks very much. Really enjoyable.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   5 out of 5

The staff are friendly and accommodating and get on with all the residents. They always seem to make it fun.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   5 out of 5

In my opinion, the Belmont Castle covers all requirements that our family need. My loved one is very happy with the care she receives as are we.
The food and surrounding are excellent. The staff are outstanding, very caring, very attentive, the whole place as a warm family feel and we are very happy to have our loved one here at the Belmont Castle, thanks to all sincerely.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

Since my mother has been at Belmont Castle, she has been very happy and felt she was in a safe and friendly environment.

The staff are always receptive if her needs and display a kind and caring manner.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

Mum has settled in well since July this year, after a spell in hospital.

Belmont have made the process moving from home so much easier for us as a family and for mum.

The care is more than we expected. Thank you.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Excellent care home - great manager leading a really brilliant staff team. The residents always seem happy and I see lots of positive interactions between staff and residents, great activities team too.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Warm, welcoming environment. Like a home from home for mum. Reassuring that she is cared for in a safe home with company and friends to chat with. We are welcome to visit at any time day or night.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

The staff are excellent, caring and always happy.

The only problem is catering for partially sighted residents. Lighting is not very good and needs assistance with eating, drinking and general daycare.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

I have been visiting my friend at Belmont Castle and liaising with the staff for the past almost two years. She is very lucky to be in this first class care home. I have nothing but the highest praise for management, staff and facilities.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   5 out of 5

Belmont Castle Care Home always goes above and beyond for our relative. They provide an outstanding level of care we know our relative is truly happy here. The girls/team at Belmont Castle Care Home are first class.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   5 out of 5

All round good to excellent, keep up the good work. From managers to carers to cooks. Everyone involved at Belmont Castle Care Home should be proud.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

This was our first Christmas dinner at Belmont Castle Care Home with our Mum. It felt just like our Christmas celebrations but without the worry of cooking and washing up. We had great fun decorating the home then celebrating Christmas with all the residents, our Mum, staff, volunteers and all the relatives. A definite 11/10. Thank you.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Extremely positive environment. Lovely staff and very helpful.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

After initial trepidation about putting my father-in-law in a home, he has settled really well. He is very happy here and very well looked after.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

Amazing care home. Staff are compassionate, caring and nothing is too much trouble. We sleep well knowing our relative is well cared for and happy. Fantastic place! :)

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   5 out of 5

The care home is very good. They take care of my Nan very well because she can be a pain in the backside sometimes.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.2 out of 5

Dad has been here since April and is now very settled. He has had a few ups and downs such as the sale of his home but has now settled well. In the families opinion, it was the best decision we had made. The home has been fantastic with him. Very caring staff, we have never seen him smile so much.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

I have visited my friend over the past year since he has been at Belmont Castle Care Home. Every time I arrive, the staff are welcoming and make you feel like you are coming into a home...I mean a 'real' home.

Belmont Castle Care Home is a fantastic, fun, friendly and welcoming place and I enjoy visiting.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Excellent care home with wonderful staff. Mum is well looked after and we could not ask for more. She is treated with dignity and well looked after in every aspect of her care and well being.

This home is wonderful and very homely.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Friendly and welcoming staff, always patient with my dad. Made him feel very at home. Food of a high standard and plenty of it! It is well organised with lots of activities and outings. Fabulous atmosphere with lots of fun and laughter. They keep the family well informed with lots of photos on social media. A five-star experience.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   5 out of 5

The staff are friendly and caring. They keep us informed of our mother's welfare. The care home is very homely and well kept. There are always activities going on to keep residents stimulated. Meals are nutritional and there are always alternatives should residents prefer.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Amazing home and team. Couldn't be happier with our choice!

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   5 out of 5

We have really enjoyed our Christmas dinner today with lots of laughs. We enjoyed decorating the fireplace. Everyone was really happy and cheerful. A lovely Christmas meal that my mum really enjoyed.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   5 out of 5

The staff at Belmont Castle Care Home are all friendly, professional and caring and the home has a homely atmosphere and there is a wide range of food.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Dad is cared for and treated as a whole person. He laughs, smiles and is clearly content.

The staff always recognise me and my husband and make us feel so welcome. My dad gets prompt medical attention when needed and is encouraged to do as much as he can/wants. The staff know his preferences and try and accommodate his foibles!! A great team

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

In spite of his confusion due to dementia, Dad seems to be fairly settled. He is treated well by all the staff and enjoys his meals. The staff are very patient with him and always treat him with respect, as they do all the residents and visitors alike. If I had to choose a home for myself, this is the one I'd pick.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My mother-in-law was resident in this home from 2009/2012. Because of complete satisfaction, my wife and I have remained in contact as friends of Belmont Castle to date.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   5 out of 5

Belmont Castle is a wonderful place for my mum to live. I've not had to worry about her safety or wellbeing since she moved in November 2015.
The staff are friendly and welcoming and seem to care about every resident. Communications with family are good.
The rooms are clean and well organised and lots of activities are planned for the residents and for extended family such as the brilliant Christmas decorating day and meal and Easter Egg hunt.
I would recommend Belmont Castle to anyone having to make the decision about finding care for loved ones.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   5 out of 5

The staff are all so wonderful which has to be the most important factor of successfully looking after/caring for the residents in a residential environment such as this one.
The building itself and rooms are very appealing and interior decoration is inspirational for the residents and visitors. It is all kept immaculate and clean all the time.
The activities are very well run which really helps the residents enjoy their daytime and encourages them to mix with each other and stimulates them mentally and physically.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mother has been at Belmont Castle Care Home for almost a year now, and it really is the most amazing care home imaginable. The home itself is clean and comfortable and provides a real home from home environment with exceptionally caring staff - we consider ourselves very fortunate that there was a vacancy for mum when she needed it. A Halloween Party was recently held, and photos and videos were posted on Facebook for all to see, and everyone was having a fantastic "scary" time! (It is really important to me to be able to see how mum is doing at Belmont because I live in Australia and only get to visit once a year.) This party was not the exception, with events like the summer garden party and regular outings as well, the most recent being a trip to Portsmouth Dockyard and a Mad Hatters Tea Party. Thanks to all the staff and management at Belmont, you are doing a remarkable job! Friends in Australia wish there was a similar facility here for their parents!

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Mum has been a resident at Belmont Castle Care Home for 3 months, she wanted to remain independent in her own home as long as possible and the decision to move her into care was a difficult one. Having viewed several homes we felt that Belmont was by far the best. It is clean and homely, the decoration is carefully thought out and provides a fantastic environment for residents and relatives. However, it is Belmonts staff who are its strong point. Caring and cheerful they are always welcoming and give Belmont a real feeling of warmth and homeliness. They get to know their residents and treat them with genuine affection and respect. They are sensitive to their needs, spending time with them and giving them individual attention. Communication is good and we have been kept up to date with mum's care. Mum is now settled, happy, safe and well cared for which is exactly what we wanted for her. We would thoroughly recommend Belmont Castel Care Home to anyone.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

I have no hesitation in recommending Belmont Castle. It is reassuring to know that Mum is happy, safe and well looked after, receiving the best possible attention at all times by very caring staff. Friends and family are warmly welcomed and encouraged to attend meetings and events. A lot of thought goes into everything they do - and it shows. Always a pleasure to visit.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mother took up residence at Belmont Castle two months ago and both myself and my family have been greatly impressed by the quality of care she has received.
Her condition and general wellbeing have improved far beyond my expectations and this is undoubtedly due to the standard of care she receives from the friendly and efficient staff and their efforts to provide a comfortable safe and stimulating environment.
I would have no hesitation in recommending this care home to anyone worried about the future care of an elderly relative suffering from dementia and I would like to thank the manager and her staff for their enthusiasm and attention to my mother and the peace of mind afforded to my family.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Very good care, an excellent quiet room, newly decorated. Breakfast in room, lunch and main meal good. Evening meal at 5pm - early!
(But realise many residents need care at bed)
A lovely garden, with birds (caged) and a fish pool.
Staff are very patient can seem always to be smiling and cheerful.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   3.8 out of 5

My relation is now a resident at Belmont Castle Rest Home and has been there only a few weeks.
The staff are wonderful, they can't help our Dad enough or any of us his family. They treat all of us with great respect. They are so helpful, Dad has had his 90th Birthday today and they couldn't help us enough to put on a surprise party for him. Good time had by all.
I would have no problem in recommending the rest home to anybody that was to ask.
Dad has a lovely en-suite room, decorated lovely and kept clean always. The home is well run and the staff are excellent, food is great and well cooked and plenty to eat.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   5 out of 5

I am writing to you as my mother was a resident at Belmont Castle she moved in on 30th January 2016 and she was there until 12th April 2017 when she sadly passed away.
I wanted to write to you to let you know how pleased we were that she became part of the Belmont Castle family as that is how all the staff made every one of our family feel. And the care that my mother received was above and beyond which we are truly thankful for.
My mum was even back singing and dancing, thank you, and took part in the summer fayre singing Abba which all of the family came to watch and is a special memory for us to treasure.
In my mum's last days, the staff were amazing and we could not have asked for any more from any of them, they truly are a special team and we feel honoured to have become part of the Belmont Castle Family.
We class the staff at Belmont Castle our 'Angels'.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   5 out of 5

My Auntie, lived happily in room 21 at Belmont from Sept 2013-March 2017.

The staff were always fantastic and could not do enough for her; the food was always good, tasty with a variety of dishes and again always available.

The entertainment from the team was always fun and engaging.

When we visited the staff were always warm and welcoming and would soon have a cup of tea in your hand.

The admin lady was always so warm and efficient and again always had time to deal with any requests.

And finally the senior manager; well we knew she was special from our first meeting, and she always delivered and ran the home with care, pride, professionalism and warmth.

Sadly Auntie's care needs changed in March and she moved.

Auntie truly did enjoy a new chapter in her life at Belmont Castle Care Home.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My parents have been in Belmont for almost 3 years. My father recently passed away. The staff are all lovely and very caring, they have been very patient.

How likely would you be to recommend Belmont Castle Care Home? Likely

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Average Rating:   4.4 out of 5

This care home is run in a very professional and friendly manner. The staff go out of their way to make the residents and their family feel comfortable. Nothing is too much trouble for them. The food is very good and visitors can have lunch with their loved ones for a small voluntary fee. The decorations and everything about the place is designed to make life interesting for the residents.
The entertainment is absolutely brilliant and there is always a party of some sort to celebrate Easter, Christmas or just about anything that is an excuse for a party.
I am very happy that my Mum is in such a lovely place.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Belmont Castle Care Home is a wonderful, happy, stimulating environment for both residents, their families and staff! Everyone receives a very warm welcome at Belmont Castle and instantly one is aware of the happy, caring and very professional environment the dedicated staff provide. All staff are exceptionally well trained and constantly updated on all aspects of caregiving procedures by the superb experienced Manager. The Activities team provide a continuous programme of fun and stimulation for residents and numerous days throughout the year for relatives to share in various themed activities and meals. This care home is very clean with fun / stimulating decor, and excellent facilities for residents inside and outside in their charming garden with an aviary and well stocked fish pond! Meals are very nutritious and residents have access to 'help themselves snacks and drinks ' throughout the day. Our family is delighted that we have found such a wonderful Care Home.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   5 out of 5

Since my Dad entered Belmont Castle he has relaxed and has regained his sense of humour. It is so fantastic to get back to a father/daughter relationship. The staff are so supportive and Dad looks to them for support when he needs it. He sings and dances and the food is great. I often pop in and we share coffee and cake - these may sound like small things but for anyone who has been where I have been you will know how important these times are. All the worry has gone, my Dad gets prompt medical attention when he needs it and it has been the best thing I ever did. All of the anxiety and worry that I had about moving Dad has gone and we now look forward to seeing each other. He is safe, warm, well-fed and I would even say loved - not just by me but by the staff as well. If you need somewhere that will energise your loved one and help them to enjoy their time even with their dementia you should visit Belmont Castle. I absolutely know that I have done the very best thing for my Dad.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My Mum has been at Belmont Castle now for 14 months. The care she has received has been amazing, they are so caring, keep in regular contact with appointments that they have made for Mum, regular meetings with family and friends are very popular and helpful, listening to others makes you realise you are not alone.
In the last few months, my Mum's health has deteriorated but the support we as a family have been given has been heartwarming and very generous.
I can honestly say I can't think of a better home for my Mum to be in. Just priceless!!! Thanks a million to all the amazing staff who do an awesome job

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   5 out of 5

I have found the home very good, caring for my brother. Would recommend it.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My wife suffers from Alzheimer's disease. Over the past few months I couldn't provide the care we needed for her. She went for respite care to three different homes plus one intended to be permanent but which made her very unhappy. So we have first hand experience of five homes, and we have visited several as well. Only one stands out, and that is Belmont Castle. For the first time I feel my very dear wife is getting the best care available, and so I am able to let go more.
The staff are first rate. The carers really do care whilst also having a reassuring professional awareness of their residents' well-being. All staff are very friendly to both the residents and relatives. Communication is good and they are happy to tell me how things are when I don't go in.
The adapted building is well designed and equipped. Particularly valuable for my wife, who relies on hearing aids, is that there are a number of lounge/sitting areas, so she can always find a quiet place if needed.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

We had a great time at the Easter Egg Hunt at the Belmont Castle. This was our first family event at the Belmont and even though the weather was not in our favour our large four generation family had a wonderful fun filled time. The staff had their work cut out with the number of people who attended. There were different events for each age group and we all enjoyed the afternoon. Thank you to all the staff for their brilliant efforts.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.1 out of 5

Very impressed with staff and care provided. A pleasure for relations to visit. Lovely atmosphere. Happy we made Belmont Castle our choice had also had very good support for myself and family. Meals always look wonderful and fresh.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

A lovely home with caring, experienced staff who always have time for both mum and me. I have received lots of help and support during mum's transition from home to residential care and mum is happy and very well cared for with her changing needs being met by happy, knowledgeable and importantly, caring, staff.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

After a difficult decision to find a care home for Nan, we had to choose where. Initially my first impression was wide off the mark and we picked a different location. However as we had enlisted Nan just in case at both locations luckily a place became available. As some questions were being asked about the quality of care in the first home we picked, we decided on another visit. I am so glad we did. We moved Nan into Belmont just after Christmas and our family are agreed it provides a excellent standard of care. Warm, friendly and relaxing atmosphere throughout this place is a credit to the Carers / Nurses and whole team.
The rooms have a cosy charm to them, the food is great and the place is immaculately tidy and clean. Whenever visiting I have been made to feel welcome and nothing is too much trouble for the helpful staff. I have confidence that despite my Nan's nervousness with dementia that she is in safe hands and hasn't been so happy in months. Thanks to all involved.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

When I first visited Belmont Castle to consider my mother for staying, I could not ask for a more pleasant and friendly welcome, with showing me around Belmont. My mother had a fall last September and, therefore, she unfortunately could not live along safely anymore. Mother was then assessed and, thankfully, accepted to go to Belmont. I would like to say it's been the best thing for mum, ALL the staff are brilliant in every way, I could not ask for more and the family are eternally grateful with all that they are doing in making mum safe and well. A big thank you.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

The staff at Belmont Castle have been very helpful and open in their dealings and have been supportive and sympathetic to my sisters needs. The home is well kept, very well and thoughtfully designed and the staff are enthusiastic and cheerful.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.2 out of 5

I visit this home at least once a week to see my friend. It always appears to me to be clean. The staff are friendly and caring and supportive. Food looks delicious. I would say it is the best home in this area.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My mother has been at Belmont for 3 weeks respite, will be there for a further two, on the whole the staff are all very welcoming, and nothing is too much trouble, but sometimes takes a while to get an answer to a question, or someone is always going to do, but yes it will be done, but may take asking again.
My mother will definitely be happy to go back for respite in the future.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   3.9 out of 5

I can't express enough my pleasure in seeing how well the staff treat the residents. My wife and I were invited to decorate the Christmas trees and have dinner after, and I was impressed with the calm and orderly organisation of getting the guests and residents seated in their allotted places and serving dinner to a over sized dinning number than usual. All the residents were treated with care and concern to make sure each had what they wanted . A lovely day was had by all.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   5 out of 5

I was really pleased with the care my mum received at The Belmont, most importantly she really enjoyed her stay and I will definitely be using them again. She said the food was good the staff were really helpful and friendly and she loved the view from her room. Its great to know she can go somewhere she really enjoyed and I don't have to worry about her.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mother who has Alzheimer’s has been at Belmont Castle for 3 weeks and is already settling in very well. The family and I can’t thank the staff enough for their kindness, reassurance and care towards mum. The activities on offer are amazing and have helped to keep mum occupied and less anxious as she previously was. All the family have commented on how it is so lovely to see her laughing again. Belmont always warmly welcomes family and friends and during Halloween week held a quiz night. This enabled the family to enjoy a fun evening with mum and interact with other residents and their families. One of mums favorite things at Belmont is watching strictly come dancing as the residents have a buffet and get up and have a dance. The food is amazing and we often stay and have dinner with mum. We are so happy she seems to have her appetite back and has put some of the weight back on she previously lost. I would highly recommend Belmont Castle to anyone.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My mother spent 3 weeks in the respite room at Belmont Castle following a fall which has resulted from Parkinson's. It coincided with my husband and I going on holiday which could not be cancelled. We had already looked around Belmont Castle prior to mum's accident. We feel it is a wonderful home, all staff are very caring, who helped mum enormously. Mum and us loved the different rooms and what was taking place in each room. The grounds are wonderful and the gardens are kept lovely. There was always somewhere to sit and enjoy the sunshine. The food was amazing and could be adapted to mum's needs.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My mother has recently become a resident and both she, myself and other members of the family are delighted with the care she has received. It is a great relief that she is in good hands and is safe. She has found the transition from being at home alone relatively easy and this is no doubt due to the excellent care and attention she has been receiving. She finds the food really good and has no complaints at all. Obviously she is just finding her way around using all of the facilities and is getting to know the routine. I personally am exceedingly pleased to be using Belmont and would recommend them to anyone.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

I feel it is time to make some comments about my mothers care at Belmont Castle so that other potential residents can at least see how good and positive I believe the care is for them and/or their relations. My mother has been a resident at Belmont Castle for 3 years now. When I have visited I have always been greeted as 'an old friend' by both management and care staff which gives me a warm and positive feeling about the residence. My observations over the 3 years have been eye opening on how Dementia type illnesses develop and how patient staff need to be when dealing with the demands of my mother, and indeed, other clients. It is reassuring to me that I am kept up to date with any issues very quickly, depending on severity, via phone or email. I have been impressed at how residents are addressed, which is on a very personal level. I have been present at many meal times and have even eaten onsite myself. There is always a good choice and plenty of it with a nice variety (especially the sweets)! I can see a lot has been done to enable the residents to help themselves and continue their independence where possible with lots of 'help yourself' areas. There is a lot of organised games/music etc to help stimulate the residents, which I find both enjoyable and beneficial to my mum and I. It's a real lift to see her dancing and laughing! There are also regular meetings held onsite, with other family/friends, to be briefed on any news/actions and feedback to management. All in all, I'm very happy that my mum is at Belmont castle. I have experience of other homes and I am glad she is there!

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

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April 2017

Top 20 Mid-size Care Home Groups 2017

Recipient: LRH - Homes

Date: Saturday 01 Apr 2017

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