Belmont Castle Care Home

Portsdown Hill Road, Bedhampton, Havant PO9 3JY
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9.7 143 Reviews
  • Belmont Castle Care Home, Havant
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Care Provided by Belmont Castle Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1512
  • RESPITE Self-Funded Residential Care: from £1650
  • RESPITE Self-Funded Residential Dementia Care: from £1650

All Fees are subject to a full assessment by the care home

The price(s) shown are provided by the care home. Contact Belmont Castle Care Home for full pricing details and T&Cs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Michelle Fellowes (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (25)
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Belmont Castle Care Home Reviews (143)

9.7

Belmont Castle Care Home has a Review Score of 9.7 (9.724) out of 10, based on 17 reviews in the last 2 years.
Over all time Belmont Castle Care Home has 143 reviews.

Overall Experience
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Reviewer Connection to Belmont Castle Care Home
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Review from W L (Partner of Resident) published on 25 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner is only in the Belmont for a short time because I have had major surgery and I am unable to care for him at the moment. He has short-term memory loss and also is not good on his legs so he cannot be left alone. The Belmont have been really wonderful, making him feel cared for and comfortable.
His room is always clean, neat and tidy as he is. The food is excellent. He particularly likes the cakes!! The staff are always helpful and make you feel welcome when you visit. It is almost a 'home from home' and you would go a long way to beat The Belmont.
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Review from Joyce S (Resident) published on 22 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and care home.
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Review from Edwin G (Resident) published on 22 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay there has been excellent, cannot even think of one thing at the moment that I would change.
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Review from Sheila M (Resident) published on 22 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy and safe to be living here at this time.
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Review from Winifred G (Wife of Resident) published on 22 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful in all ways. Nothing is too much.
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Review from Brian Geoffrey B (Son of Resident) published on 22 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The tea in the tea trolley could improve, but the cakes are yum yum. The rooms, where the people are during the day, are easy going and friendly. I have had a meal with my mother and the food is good and well organised. People can wander around lounges resembling a house layout, which it is. Staff are
friendly and courteous.
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Review from Judith C (Daughter of Resident) published on 9 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to Belmont Castle in mid-December. From the moment we walked in the door, she seemed to relax - there is such a lovely, happy family atmosphere in the home. All staff have specialist knowledge needed to deal with dementia and in the month since she has been there, Mum has put on weight, enjoys
her food and looks much better. She is always dressed appropriately and there are plenty of staff on hand to assist or reassure her. She has confidence in them and has obviously built up good relationships, even though she has been there for such a short time.


Staff keep in close contact, informing us of any changes in medication or concerns. Mum is enjoying the company of the other residents and had a wonderful Xmas, it was such a pleasure to see her dancing at The New Year's Eve party, and when she got tired, tapping her feet in time to the music. She now smiles a lot and seems more content. After visiting, we leave knowing that she is in safe hands and is well looked after.

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Review from Wendy J (Daughter of Resident) published on 9 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in Belmont Castle Care Home for approximately 7 months. She was very unhappy when she first arrived as she had a bad experience in hospital and didn't know what to expect. However, within a few days, she had dramatically improved due to the kindness and care given by the staff. Everyone
takes the time to ask if she needs anything and she is included in all the activities.
If I had to criticise anything it would be the laundry. Items that have mum's name on them are taken for washing and not returned to her room. When queried no-one seems to know where her clothes are?
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Review from Peter G (Son of Resident) published on 8 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
After my father (91) had a severe illness and in order to give my mother some respite, we found Belmont more by luck than design.
I am so glad we did.
From the moment I first walked through the door I've been impressed with all facets of Belmont. The decor and the staff are amazing.
My mother and
I feel secure in the knowledge that he is in the best place for the care he currently needs, it is a great weight off of the mind.
Home from home.
The whole team at Belmont should be very proud, they make it a home. Nothing is too much trouble, their attention to detail, the care, the response to resident's needs is excellent,
There's always a smile and a warm welcome when we visit, everyone seems so happy and having seen some of the activities there I can see why.
My father is enjoying his stay at Belmont and is most complimentary about the staff and how they look after him. To me, that is a great endorsement.


Keep up the excellent work and thank you from the bottom of my heart.

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Review from Donna H (Niece of Resident) published on 20 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having worked at Belmont Castle 5 years ago, I knew it was a very good care home. Dignity, respect and choice for the resident is paramount and that ethos is instilled in everyone who works there. I was delighted to find the home was still run by the same manager and many of the staff, including admin,
cook, still worked there, so I knew my aunt would be very well looked after, with plenty to do as there are 2 activities staff to a very high standard. Belmont Castle is a beautiful building, many rooms having lovely views and there's a garden for the residents in the warmer months.
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Review from Ian C (Son-in-law of Resident) published on 20 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been very well looked after for the last two years. The staff are always welcoming and work hard to care for the residents and provide entertainment.
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Review from Allison H (Daughter of Resident) published on 20 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the most welcoming and friendly care home we have ever seen.
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Review from Dan W (Grandson of Resident) published on 19 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are friendly and accommodating and get on with all the residents. They always seem to make it fun.
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Review from S L (Daughter of Resident) published on 19 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother has been at Belmont Castle, she has been very happy and felt she was in a safe and friendly environment.


The staff are always receptive if her needs and display a kind and caring manner.

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Review from Marian R (Daughter of Resident) published on 19 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled in well since July this year, after a spell in hospital.


Belmont have made the process moving from home so much easier for us as a family and for mum.


The care is more than we expected. Thank you.

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Review from R W (Daughter of Resident) published on 19 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm, welcoming environment. Like a home from home for mum. Reassuring that she is cared for in a safe home with company and friends to chat with. We are welcome to visit at any time day or night.
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Review from P F (Daughter of Resident) published on 19 December 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The staff are excellent, caring and always happy.


The only problem is catering for partially sighted residents. Lighting is not very good and needs assistance with eating, drinking and general daycare.

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Review from John P (Friend of Resident) published on 19 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting my friend at Belmont Castle and liaising with the staff for the past almost two years. She is very lucky to be in this first class care home. I have nothing but the highest praise for management, staff and facilities.
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Review from Tracy S (Daughter of Resident) published on 19 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home - great manager leading a really brilliant staff team. The residents always seem happy and I see lots of positive interactions between staff and residents, great activities team too.
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Review from D G (Granddaughter of Resident) published on 18 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Belmont Castle Care Home always goes above and beyond for our relative. They provide an outstanding level of care we know our relative is truly happy here. The girls/team at Belmont Castle Care Home are first class.
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Current Review Score: 9.7 (9.724)

Overview of Review Score

The Review Score of 9.7 (9.724) out of 10 for Belmont Castle Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.799 for Belmont Castle Care Home is calculated as follows: ( (166 Excellents x 5) + (35 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 204 Ratings = 4.799
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Belmont Castle Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (4)

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