Belmont Castle Care Home

It's a friendly place all over. All staff are friendly and helpful.

My partner is only in the Belmont for a short time because I have had major surgery and I am unable to care for him at the moment. He has short-term memory loss and also is not good on his legs so he cannot be left alone. The Belmont have been really wonderful, making him feel cared for and comfortable. His room is always clean, neat and tidy as he is. The food is excellent. He particularly likes the cakes!! The staff are always helpful and make you feel welcome when you visit. It is almost a 'home from home' and you would go a long way to beat The Belmont.

Excellent care and care home.

My stay there has been excellent, cannot even think of one thing at the moment that I would change.

I am very happy and safe to be living here at this time.

Very helpful in all ways. Nothing is too much.

The tea in the tea trolley could improve, but the cakes are yum yum. The rooms, where the people are during the day, are easy going and friendly. I have had a meal with my mother and the food is good and well organised. People can wander around lounges resembling a house layout, which it is. Staff are friendly and courteous.

Mum moved to Belmont Castle in mid-December. From the moment we walked in the door, she seemed to relax - there is such a lovely, happy family atmosphere in the home. All staff have specialist knowledge needed to deal with dementia and in the month since she has been there, Mum has put on weight, enjoys her food and looks much better. She is always dressed appropriately and there are plenty of staff on hand to assist or reassure her. She has confidence in them and has obviously built up good relationships, even though she has been there for such a short time.

Staff keep in close contact, informing us of any changes in medication or concerns. Mum is enjoying the company of the other residents and had a wonderful Xmas, it was such a pleasure to see her dancing at The New Year's Eve party, and when she got tired, tapping her feet in time to the music. She now smiles a lot and seems more content. After visiting, we leave knowing that she is in safe hands and is well looked after.

If I had to criticise anything it would be the laundry. Items that have mum's name on them are taken for washing and not returned to her room. When queried no-one seems to know where her clothes are?

My father is enjoying his stay at Belmont and is most complimentary about the staff and how they look after him. To me, that is a great endorsement.

Keep up the excellent work and thank you from the bottom of my heart.

Having worked at Belmont Castle 5 years ago, I knew it was a very good care home. Dignity, respect and choice for the resident is paramount and that ethos is instilled in everyone who works there. I was delighted to find the home was still run by the same manager and many of the staff, including admin, cook, still worked there, so I knew my aunt would be very well looked after, with plenty to do as there are 2 activities staff to a very high standard. Belmont Castle is a beautiful building, many rooms having lovely views and there's a garden for the residents in the warmer months.

My mother-in-law has been very well looked after for the last two years. The staff are always welcoming and work hard to care for the residents and provide entertainment.

This is the most welcoming and friendly care home we have ever seen.

The staff are friendly and accommodating and get on with all the residents. They always seem to make it fun.

Since my mother has been at Belmont Castle, she has been very happy and felt she was in a safe and friendly environment.

The staff are always receptive if her needs and display a kind and caring manner.

Mum has settled in well since July this year, after a spell in hospital.

Belmont have made the process moving from home so much easier for us as a family and for mum.

The care is more than we expected. Thank you.

Warm, welcoming environment. Like a home from home for mum. Reassuring that she is cared for in a safe home with company and friends to chat with. We are welcome to visit at any time day or night.

The staff are excellent, caring and always happy.

The only problem is catering for partially sighted residents. Lighting is not very good and needs assistance with eating, drinking and general daycare.

I have been visiting my friend at Belmont Castle and liaising with the staff for the past almost two years. She is very lucky to be in this first class care home. I have nothing but the highest praise for management, staff and facilities.

Excellent care home - great manager leading a really brilliant staff team. The residents always seem happy and I see lots of positive interactions between staff and residents, great activities team too.