Belmont Castle Care Home

Portsdown Hill Road, Bedhampton, Havant PO9 3JY
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9.7 141 Reviews
  • Belmont Castle Care Home, Havant
Belmont Castle Care Home is set in three acres of beautiful gardens, with panoramic views across the Solent and the Downs, it is very well established as it opened as a residential care home in April 1986.

Offering 40 spacious en-suite rooms, a wide range of facilities and 24-hour expert care. Set in an ideal location with landscaped gardens incorporating a bird aviary, which has been designed to give birds room to fly and interact. The aviary is always changing and draws much interest from the residents of the home.

Belmont Castle offers a holistic approach to care in a highly professional and homely atmosphere.

The home is a centre of excellence for dementia care and staff loyalty has been exceptionally high over the years. Belmont Castle Care Home is part of the Aria Care Group - a leading provider of high-quality care homes, dedicated to creating unique settings and delivering outstanding care.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1550
  • RESPITE Self-Funded Residential Dementia Care: from £1550

All Fees are subject to a full assessment by the care home

These prices are only a guideline, please contact Belmont Castle Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Michelle Fellowes (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (25)

Belmont Castle Care Home Reviews (141)

9.7

Belmont Castle Care Home has a Review Score of 9.7 (9.708) out of 10, based on 16 reviews in the last 2 years.
Over all time Belmont Castle Care Home has 141 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Belmont Castle Care Home
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Total of 141, showing 61-80
Review from Dawn G (Daughter of Resident) published on 7 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly, kind and caring, nothing is any trouble... the cook is amazing, the food is delicious.


Everywhere is clean... the activity team are wonderful. They do amazing work with the residents.

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Review from Denise B (Daughter of Resident) published on 7 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting or phoning this residential home I am always greeted and treated with care and respect. The staff are amazing, kind, caring people who treat residents with kindness and cannot do enough for them. Plenty of activities, lots of variety. The home is kept clean and safe for everyone. The food
served is amazing. I cannot fault the staff or their services.
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Review from Deborah P (Daughter of Resident) published on 7 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing and friendly staff. Lovely food and they have time to spend with the residents and ensure all their needs are met, no matter how small. I've booked my place!
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Review from Jenna R (Relative of Resident) published on 26 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Belmont is amazing. I haven’t seen any other care provider like it. My wife's nan has been here since April 2018 and the change in her wellbeing has been so lovely. The staff are caring and you can tell they enjoy what they do. They make an effort to know you all by name and make you feel welcome. When
myself and my partner got married, nan was too poorly to attend, however, two members of staff came to our wedding on behalf of nan. They FaceTimed the ceremony to another staff member who was sat with nan so she could see the wedding. They even put on her sparkly slippers and the earrings. All the staff are always thinking of the little details to make such a big difference in our lives and the lives of people they care for. All of the residents are always treated with such dignity and respect. The building itself is lovely and there is always lots of activities on offer, including trips out, entertainers, animals visiting and in house activities. Belmont is fantastic and I would recommend it to everybody!
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Review from Amanda H (Daughter of Resident) published on 24 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Belmont Castle in June 2018 after a long unsettled period of being in the hospital and after a previous care home failed to offer a safe environment for a dementia patient. After moving into Belmont Castle my mum's whole world changed.
The home welcomed my mum with open arms and
listened to all our guidance on the care she required. The home offers not only a safe environment where residents are constantly supervised and monitored but offers a friendly home where everyone is considered part of the family. The food is amazing with a wide variety of choice and cakes are out of this world. The lay out and set of the home offers everything from quiet areas to large communal lounge where daily activities take place. Staff are all trained on caring for dementia patients and treat residents as individuals, with respect and care tailored for the individual's needs. For the first time in a very long time, I have peace of mind knowing that my mum is receiving the best possible care.
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Review from Sean J (Son of Resident) published on 29 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We look around a few homes for my Mum who has vascular dementia and to be honest, wasn't that impressed. Then we looked at Belmont Castle one cold wet Saturday afternoon in December, knocked on the door to find out information/sort out a time to look around etc. No need to book - within a few minutes
we were inside. You know as soon as you walk in you have made the right choice residents happy/clean/lovely food and lovely staff. In the 18 months, mum was there the care she received was always 100 per cent. It wasn't always easy but Belmont carers sorted it. Overall I was glad and knew we had picked the right care home in Belmont I can't Thank them enough nothing was to much trouble. Even when mum was given a few days left, the care she was given was brilliant and even after mum had passed away they were there if you needed them.
If you want the best then, in my opinion, you won't find better than Belmont Castle Care home. Thank you all xxxx.
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Review from Alison L (Daughter of Resident) published on 15 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t fault the staff or the care my mother receives at Belmont Castle Care Home. It has a very friendly, homely and welcoming atmosphere, whilst providing a high level of care, empathy and understanding of each resident’s individual needs. Visitors are welcomed by the staff who are always very willing
and knowledgeable when answering questions and queries. There are plenty of activities and several lounges to suit varying needs and abilities. The food is all freshly cooked on the premises and is of an excellent standard. In my opinion, Belmont Castle offers really good value for money if you want a care home that provides excellent care in a homely comfortable setting.
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Review from Jen W (Daughter of Resident) published on 11 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Belmont Castle have very knowledgeable Manager and staff.
This home is excellent in every way.
They always have time for all, nothing is too much trouble.
The kindness and level of care to residents is overwhelming
Extremely happy atmosphere.
Food excellent, anyone can have anything at any time.
They
have a big garden area with places to sit under the trees, a pond and some birds.
There is always something to join in with and eat or drink. Everyone is welcome to join in with lunch and drinks even if you’re just visiting you are always made welcome.
Residents have a good supply of drinks and food throughout the day as well as a help yourself soft drinks cabinet and snacks.
The carers clearly love their job, it is very refreshing to see them enjoy their work.
There's a great exercise and activities program, they get everyone joining in and keeping active.
I am very happy with Belmont Castle care home for Mum. They have a great level of care and are kind, professional, it is a safe and happy environment.
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Review from Sandie N (Daughter of Resident) published on 11 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every one of Mum's family are so very happy because Mum's life has improved big time since moving to Belmont.
She's walking and feeding herself, which she could not do before. Mum loves all the carers and made so many friends.
The food is fantastic, she has many inbetween snacks and drinks whenever
she likes.
It's pretty clean.
They go outside for parties and inside. It really is a new life, a new beginning for her.
Kindness and an excellent atmosphere of happiness.
Mum is loving it.
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Review from Betty E (Resident) published on 11 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is brilliant, we are well looked after. Food is wonderful, everyone is lovely. Couldn't wish for better.
Staff are lovely, always on hand.
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Review from Terry L (Son of Resident) published on 27 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is excellent my Mum has progressed and is happily settled.
Exceptional level of care, friendly happy staff willing to help at any time and always wear a smile and really do enjoy their work.
No agency are employed, all staff are dementia trained even the chef and maintenance man who always
finds time to have a chat and laugh with the residents!
The well organised, self-motivated staff work as a team. They're all knowledgeable, patient, thoughtful, caring, professional, warm, attentive, friendly and kind.
Residents get up when they want, and although they have set meal times it is not regimented, so can eat what they want when they want and it’s all homemade.
The Manager has many years expertise and is very knowledgeable with Dementia and Alzheimer's, she offers free training in all aspects to help all concerned, truly amazing!
Great activities are always going on to keep residents and visitors entertained.
They even look after the relatives who are also greeted with a smile tea and cake!
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Review from Debra B (Daughter-in-law of Resident) published on 21 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have only been to Belmont Castle 2 times since my mother-in-law has been living there. But I have heard the most wonderful things from my sisters-in-law about the progress their mother has made. We live on the IoW, and it is much harder for me to get there as I don't drive and have MS. When I was
there I was VERY impressed with the attention my mother-in-law was getting, the condition of the premises and the feeling of Home. When I hear that she is starting to walk again (with the aid of a walker) and that she is mingling with the others living there, it makes my heart happy! She is the sweetest lady I know and I am sure that her daughters and son have made the right decision for the welfare of their mothers best years of her life. XX
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Review from Cherrie C (Granddaughter of Resident) published on 19 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Belmont Castle is impressive with the feeling of the countryside and the beautiful windows let an amazing amount of light into the building.
The Manager is an incredibly dedicated lady who has 30+yrs knowledge of Alzheimer's and dementia.
Her love, compassion and care for everyone living there and
their families are unbeatable with outstanding professionalism.
All staff/carers are educated to a high standard inc. Alzheimer’s/dementia.
The atmosphere inside radiates fun and happiness, rooms to suit every mood.
The decor/music throughout is adorable.
Food is home cooked with a wide variety, flexible meal times and families welcome.
Fruit bowls, crisps, drinks ice lollies, all on hand, anytime.
My Nan went into Belmont unable to walk, feed herself and hardly talk. She can now do all these things again, on her own!
Full credit to all the staff who worked wonders, giving my nan a new lease of life in a home she is very happy in, with lots of new friends too.
Thank you all so much xx
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Review from Caz P (Daughter of Resident) published on 11 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Belmont Castle Manager is very knowledgeable in Dementia/Alzheimer’s with over 30 years’ experience, she is passionate and deeply cares for the residents, which radiates from her. We will always be grateful to her, we have all learnt so very much from her and the carers.
We're extremely happy with
this home, the level of care, knowledge and commitment that shines with a friendly, caring environment, very well thought out making each and every resident/guest feel very comfortable, safe and at home.
This home is excellent and beyond our expectations.
The carers are attentive, professional, warm, friendly and kind.
Stimulating activities programme, great companionship and innovative ideas to help residents feel they can join in are brilliant.
Great food with relaxed eating times, great if wanting something early or late, nothing is too much trouble.
We can't believe Mum's progress in walking/eating and every aspect since she has been at the Castle, we're grateful for all your efforts, you are all stars.
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Review from D E (Daughter of Resident) published on 5 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad went into a respite for a little while and he wanted to stay! He loves it here and we have found all the staff and management to be so supportive, friendly, helpful, caring involving dad in all aspects of his needs he is very settled and loves the company and food he gets.
His family have peace
of mind knowing his daily needs are being looked after by lovely people.
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Review from Joan B (Resident) assisted by family/friend published on 21 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well run, lovely staff do their best under difficult circumstances sometimes. Meals are very good. Changes every day and home cooked. Allow visits from my dog Lucy who comes twice a week and enjoys sitting in the garden. Outings at times and visits from local schools and church.
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Review from M E (Resident) assisted by family/friend published on 21 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy to be living at Belmont Castle. I have made many friends and the staff are all helpful and caring. We have lots of activities and it is nice to get into the garden in the summer.
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Review from E W (Resident) assisted by family/friend published on 18 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's friendly, clean place. We eat well.
It's a friendly place all over. All staff are friendly and helpful.
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Review from W L (Partner of Resident) published on 25 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner is only in the Belmont for a short time because I have had major surgery and I am unable to care for him at the moment. He has short-term memory loss and also is not good on his legs so he cannot be left alone. The Belmont have been really wonderful, making him feel cared for and comfortable.
His room is always clean, neat and tidy as he is. The food is excellent. He particularly likes the cakes!! The staff are always helpful and make you feel welcome when you visit. It is almost a 'home from home' and you would go a long way to beat The Belmont.
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Review from Joyce S (Resident) published on 22 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and care home.
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Current Review Score: 9.7 (9.708)

Overview of Review Score

The Review Score of 9.7 (9.708) out of 10 for Belmont Castle Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.708 for Belmont Castle Care Home is calculated as follows: ( (143 Excellents x 5) + (42 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 192 Ratings = 4.708
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Belmont Castle Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (4)

Michelle

Michelle Fellowes

Job Title: Home Manager Joined: 2024

My name is Michelle Fellowes, and I am the registered manager at Belmont Castle Care Home. I have worked in health and social care for 34 years, becoming a manager in 2008.


I am passionate about ensuring that each resident is at the centre of everything we do. As a team, we will continue to provide excellent person-centred care that enhances the lives of our community.


On a personal note, I got married in Sorrento, Italy, in 2008, and every year since, the magic of Italy has captured my heart for holidays. I enjoy spending time with my family and friends, and I love getting to know new people.


I am proud to lead the team at Belmont Castle and look forward to welcoming you.

Amanda

Amanda Edwards

Job Title: Deputy Manager Joined: 2022

My name is Amanda Edwards, but I prefer Mandie. I have worked in the care sector for the last 24 years. I have joined Belmont Castle Care Home to develop and enhance my skills as a Deputy Manager. What I love about my job and the care industry is that every day is different, and I learn new things.


I am a mother of 4 sons and have a grandson, my youngest is an aspiring young footballer, and most of my spare time is spent going to matches and tournaments with his squad.

Jemima

Jemima Chowdhury

Job Title: Administration Manager

My name is Jemima Chowdhury, and I am the Administration Manager at Belmont Castle Care Home. My role is to support the home manager and deal with staffing, residency, and financial processes within the home. I have a BSc in Psychology and an MSc in Health Psychology and have worked in the health sector since 2018.


I am family orientated and spend a lot of my time out and about with my family. I also love to read, draw, and occasionally bake!

Debra

Debra Gledhill

Job Title: Head of Housekeeping

My name is Debra Gledhill and I’m the Head of Housekeeping. I’ve been a part of Belmont’s team for over 3 years now. We’re one big family here and I enjoy every day working here.
I’m a mother of 3 and have 9 grandchildren. I enjoy my spare time spending with my big family and my pet dog. I also enjoy gardening activities.

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