Belmont Castle Care Home

Having one of your loved ones move into a care home is one of the hardest decisions to make. being filled with anxiety on whether this is the right choice for your loved ones and in my case, my mother. What the Staff at Belmont exceeded at was putting my mind at rest and not only making my mum feel, safe, cared for and welcome in her new home. The Staff at Belmont go above and beyond their duties regarding the care of mum, they also make me and my family feel welcome when we visit always smiling and always up for a laugh which in my opinion is vital for the mental health of not only mum but for the family as a whole. All you want for your family is for them to feel safe, comfortable and happy and Belmont gives this always. Thank you.

I entered Belmont Castle Care Home at a very low point in my life, having just lost my wife of 58 years, expecting to be plunged into a world of do's and don'ts but instead of that, I was plunged into a world of care, understanding and goodness by all members of the staff. The care home is a relaxed place to live, the food is well cooked, well prepared and well-balanced and there are activities to suit everybody's abilities. A big feature is the way families are encouraged to join in on the events held at Belmont Castle. The word of the day every day is fun! fun! fun!

Belmont Castle treats my dad with the respect an 82-year-old man deserves. He has said it is the first time since my mum passed he has felt happy which makes all his family happy. I'm very very pleased knowing he is safe and well cared for and nothing is too much trouble for them. Thank you Belmont Castle.

Mum, suffering with Alzheimer’s, was happily settled at another care home; it was extremely stressful to be told it was closing and Mum needed to be re-homed. My sister was away and we were also due to go abroad. The care home was selected by Mum’s allocated social worker. I looked at their website and was convinced that this was somewhere I’d want Mum to be. My sister visited Belmont Castle on her return and Mum was accepted. A huge relief then as it continues to be. Mum settled extremely well. The staff are lovely with her and in a short time have fully got her measure. Mum can be quite forceful but this seemingly poses no problems. She is well cared for, always presentable and seems as happy there as she was in her previous home. In general, the staff are good to deal with and supportive when, on a visit, Mum is having a disinterested day. They are wonderfully patient with her and genuinely seem to like her, which I’m sure Mum senses. Having a meal with Mum is an added bonus.

We're all so happy that he spent his final memories within a happy, fun-loving place with kind caring people.

Thank you Belmont team.

When my mum was discharged from hospital without a care package I was at my wit's end not being able to work full time and give the care to mum that she needed. After phoning 12 care homes I phoned Belmont Castle, which I knew had good reports, but also knew were extremely popular and thought would have a waiting list. But mum was lucky enough to take up residence within the week and has not looked back. I know mum is getting the care she needs. The staff are always very welcoming. My 3 and half year old Granddaughter loves visiting Nanny at the Castle. At Belmont Castle, there is always something to do, a very happy sociable care home to be in. Cannot give enough praise.

Thank you to all the amazing staff!

The staff are courteous, kind and patient and made my grandad feel like part of the family. He started to eat and drink properly (which he was refusing at home) and would take his medication so it became apparent immediately that Belmont Castle was going to have to become permanent home. My nan was treated like family too and was able to visit at any time of day. The staff would set up dinner for them together so they could eat as a couple which made her so happy. When grandad became ill it was noticed quickly and emergency care was sorted immediately. We are so grateful for the love and care he received during his time at Belmont Castle. I can't recommend the home and its staff enough!

Excellent care home with the best team of people who work there. All of them make you and the residents feel at home, always doing activities for all to get involved in, including the families of residents. I wouldn't want any other care home other than Belmont to care for any of my family.

We cannot speak highly enough of this excellent home.

The food is excellent, activities tailored just for them, the decor is original and so much thought is put into how they can deliver an outstanding service for patients suffering from dementia. My aunts day is filled with love and laughter and nothing is too much trouble. Thank you Belmont team for making it 'home from home'.

This is the best place ever, it's home from home. Our mum went in for respite and was happy to stay there, loads to do for the patients, home cook food all fresh every day. You can also stay and have lunch with them, you are made to feel so welcome. The staff are one hundred per cent happy. I don't dread leaving my mum as I know she is safe and happy.

My mum has only been in this care home for a short while but I cannot thank the staff enough for how they have welcomed her and made this her home. It really is a lovely care home and my mum is very settled and happy. I feel happy to walk away, (something I thought I would never be able to do) but I know she is being really looked after. All of the staff and management really care about the residents. They have also made my family and myself feel just as welcome. We have been made fully aware of everything to do with my mum's health and welfare and we feel totally involved.

The home is extremely clean bright and cheerful and the food is wonderful.

Thank you all from the bottom of my heart for taking such good care of my mum she is very precious to me.

We are over the moon with all aspects of mums care. We can visit at any time which tells me a lot. The food is second to none with many choices for residents to choose. Mum is the happiest I've seen her in a long time which is such a relief. We can't thank everyone enough for the care and happiness you all give.

They have also given us our lives back, as we know that Mum is safe and cared for, and will no longer have to worry for her wellbeing.

Thank you

My Father in Law was very well looked after for the 2 years he spent at Belmont. I was kept informed of all developments and could rest easy in the knowledge he was happy and content.

Mum had her birthday recently, her first since being at Belmont Castle. We arranged to have lunch with her and when we arrived, there were banners around the dining room and day lounge wishing her a happy birthday, they even had a picture of a golden dog on them just like ours at home. We had a very nice lunch all freshly cooked. After lunch, the staff arrived with a cake and candles for mum, which she blew out as they sang happy birthday to her. We would just like to thank all the staff for giving mum a nice day.

I found the staff helpful and friendly at all times and the overall standard of care excellent, I have no complaints at all.

Visitors were made welcome at any time and escorted to the rooms where they were always offered a drink on arrival.

My Father has been resident since the summer of 2017 since the passing of his wife (my Mum). Belmont Castle has now become his home and he is very happy there. Visiting my Dad at various times/days during the week, I am always made to feel so welcome by staff members and appreciate the fantastic work the team do at the home. There are numerous social events and the manager is always at hand to discuss any matters of personal concern. The grounds are very well kept and summer garden parties are a joy to attend. It is very difficult to create a friendly homely environment for the elderly, especially with dementia/Alzheimer's residents which my Father suffers but I feel this care home does just that. There are various day rooms for residents to explore with activities to keep them both physically and mentally active. I have no hesitation in recommending this care home to others.