Belmont Castle Care Home

Portsdown Hill Road, Bedhampton, Havant PO9 3JY
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9.7 143 Reviews
  • Belmont Castle Care Home, Havant
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Care Provided by Belmont Castle Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1512
  • RESPITE Self-Funded Residential Care: from £1650
  • RESPITE Self-Funded Residential Dementia Care: from £1650

All Fees are subject to a full assessment by the care home

The price(s) shown are provided by the care home. Contact Belmont Castle Care Home for full pricing details and T&Cs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Michelle Fellowes (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (25)
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Belmont Castle Care Home Reviews (143)

9.7

Belmont Castle Care Home has a Review Score of 9.7 (9.724) out of 10, based on 17 reviews in the last 2 years.
Over all time Belmont Castle Care Home has 143 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Belmont Castle Care Home
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Total of 143, showing 101-120
Review from Victoria H (Granddaughter of Resident) published on 15 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely positive environment. Lovely staff and very helpful.
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Review from Amanda G (Granddaughter of Resident) published on 15 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing care home. Staff are compassionate, caring and nothing is too much trouble. We sleep well knowing our relative is well cared for and happy. Fantastic place! :)
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Review from Max J (Grandson of Resident) published on 15 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home is very good. They take care of my Nan very well because she can be a pain in the backside sometimes.
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Review from Steven G (Son of Resident) published on 15 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been here since April and is now very settled. He has had a few ups and downs such as the sale of his home but has now settled well. In the families opinion, it was the best decision we had made. The home has been fantastic with him. Very caring staff, we have never seen him smile so much.
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Review from Jacquie B (Friend of Resident) published on 15 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited my friend over the past year since he has been at Belmont Castle Care Home. Every time I arrive, the staff are welcoming and make you feel like you are coming into a home...I mean a 'real' home.


Belmont Castle Care Home is a fantastic, fun, friendly and welcoming place and I enjoy

visiting.
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Review from Linda L (Daughter of Resident) published on 15 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are friendly and caring. They keep us informed of our mother's welfare. The care home is very homely and well kept. There are always activities going on to keep residents stimulated. Meals are nutritional and there are always alternatives should residents prefer.
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Review from Mark M (Grandson of Resident) published on 15 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing home and team. Couldn't be happier with our choice!
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Review from Jennifer C (Daughter of Resident) published on 15 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have really enjoyed our Christmas dinner today with lots of laughs. We enjoyed decorating the fireplace. Everyone was really happy and cheerful. A lovely Christmas meal that my mum really enjoyed.
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Review from Lynda H (Daughter of Resident) published on 15 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly and welcoming staff, always patient with my dad. Made him feel very at home. Food of a high standard and plenty of it! It is well organised with lots of activities and outings. Fabulous atmosphere with lots of fun and laughter. They keep the family well informed with lots of photos on social
media. A five-star experience.
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Review from Karen P (Friend of Resident) published on 15 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Belmont Castle Care Home are all friendly, professional and caring and the home has a homely atmosphere and there is a wide range of food.
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Review from N D (Daughter of Resident) published on 16 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is cared for and treated as a whole person. He laughs, smiles and is clearly content.


The staff always recognise me and my husband and make us feel so welcome. My dad gets prompt medical attention when needed and is encouraged to do as much as he can/wants. The staff know his preferences and

try and accommodate his foibles!! A great team
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Review from Peter H (Son of Resident) published on 15 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In spite of his confusion due to dementia, Dad seems to be fairly settled. He is treated well by all the staff and enjoys his meals. The staff are very patient with him and always treat him with respect, as they do all the residents and visitors alike. If I had to choose a home for myself, this is the
one I'd pick.
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Review from Hilary D (Friend of Resident) published on 10 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all so wonderful which has to be the most important factor of successfully looking after/caring for the residents in a residential environment such as this one.
The building itself and rooms are very appealing and interior decoration is inspirational for the residents and visitors. It
is all kept immaculate and clean all the time.
The activities are very well run which really helps the residents enjoy their daytime and encourages them to mix with each other and stimulates them mentally and physically.
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Review from Claire C (Daughter of Resident) published on 9 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Belmont Castle is a wonderful place for my mum to live. I've not had to worry about her safety or wellbeing since she moved in November 2015.
The staff are friendly and welcoming and seem to care about every resident. Communications with family are good.
The rooms are clean and well organised and
lots of activities are planned for the residents and for extended family such as the brilliant Christmas decorating day and meal and Easter Egg hunt.
I would recommend Belmont Castle to anyone having to make the decision about finding care for loved ones.
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Review from Christine C (Daughter of Resident) published on 6 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Belmont Castle Care Home for almost a year now, and it really is the most amazing care home imaginable. The home itself is clean and comfortable and provides a real home from home environment with exceptionally caring staff - we consider ourselves very fortunate that there was
a vacancy for mum when she needed it. A Halloween Party was recently held, and photos and videos were posted on Facebook for all to see, and everyone was having a fantastic "scary" time! (It is really important to me to be able to see how mum is doing at Belmont because I live in Australia and only get to visit once a year.) This party was not the exception, with events like the summer garden party and regular outings as well, the most recent being a trip to Portsmouth Dockyard and a Mad Hatters Tea Party. Thanks to all the staff and management at Belmont, you are doing a remarkable job! Friends in Australia wish there was a similar facility here for their parents!
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Review from C P (Daughter of Resident) published on 26 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Belmont Castle Care Home for 3 months, she wanted to remain independent in her own home as long as possible and the decision to move her into care was a difficult one. Having viewed several homes we felt that Belmont was by far the best. It is clean and homely, the decoration
is carefully thought out and provides a fantastic environment for residents and relatives. However, it is Belmonts staff who are its strong point. Caring and cheerful they are always welcoming and give Belmont a real feeling of warmth and homeliness. They get to know their residents and treat them with genuine affection and respect. They are sensitive to their needs, spending time with them and giving them individual attention. Communication is good and we have been kept up to date with mum's care. Mum is now settled, happy, safe and well cared for which is exactly what we wanted for her. We would thoroughly recommend Belmont Castel Care Home to anyone.
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Review from Sue E (Daughter of Resident) published on 19 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have no hesitation in recommending Belmont Castle. It is reassuring to know that Mum is happy, safe and well looked after, receiving the best possible attention at all times by very caring staff. Friends and family are warmly welcomed and encouraged to attend meetings and events. A lot of thought
goes into everything they do - and it shows. Always a pleasure to visit.
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Review from Jo T (Daughter of Resident) published on 18 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My parents have been in Belmont for almost 3 years. My father recently passed away. The staff are all lovely and very caring, they have been very patient.
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Review from M B (Resident) published on 27 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good care, an excellent quiet room, newly decorated. Breakfast in room, lunch and main meal good. Evening meal at 5pm - early!
(But realise many residents need care at bed)
A lovely garden, with birds (caged) and a fish pool.
Staff are very patient can seem always to be smiling and cheerful.
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Review from David P (Son of Resident) published on 22 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother took up residence at Belmont Castle two months ago and both myself and my family have been greatly impressed by the quality of care she has received.
Her condition and general wellbeing have improved far beyond my expectations and this is undoubtedly due to the standard of care she receives
from the friendly and efficient staff and their efforts to provide a comfortable safe and stimulating environment.
I would have no hesitation in recommending this care home to anyone worried about the future care of an elderly relative suffering from dementia and I would like to thank the manager and her staff for their enthusiasm and attention to my mother and the peace of mind afforded to my family.
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Current Review Score: 9.7 (9.724)

Overview of Review Score

The Review Score of 9.7 (9.724) out of 10 for Belmont Castle Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.799 for Belmont Castle Care Home is calculated as follows: ( (166 Excellents x 5) + (35 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 204 Ratings = 4.799
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Belmont Castle Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (0)

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