Little Brooke

31 Hursley Road, Chandler's Ford, Eastleigh SO53 2FS
Review Us
9.8 25 Reviews
  • Little Brooke, Eastleigh
Brookdale House, a residential care home that really is a home.

Brookdale House is located in Chandlers Ford, registered for 27 residents and single room accommodation for ladies, gentlemen, and couples.

The home cares not only for the elderly but also in people suffering from all forms of dementia.

Brookdale House delivers an exceptionally high standard of personal care with a completely dedicated, experienced team of carers.
Show Little Brooke on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1040 – £1300
  • Self-Funded Residential Dementia Care: £1040 – £1300
  • RESPITE Self-Funded Residential Care: £1040 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1040 – £1300

Fees are discussed at assessment, the fee is based on the care needs of the individual

These prices are only a guideline, please contact Little Brooke to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Little-Brooke Ltd

Person in charge

  • Nikki Bedford (Director)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (27)
  • Couples/Companion Rooms (0)

Visiting

  • Brookdale House has an open door policy with no specific opening times

Parking

  • Car Park outside the home or off street parking

Little Brooke Reviews (25)

9.8

Little Brooke has a Review Score of 9.8 (9.838) out of 10, based on 12 reviews in the last 2 years.
Over all time Little Brooke has 25 reviews.

Overall Experience
  • 19
  • 6
  • 0
  • 0
  • 0
Date Published
  • 25
  • 2
  • 3
  • 12
  • 13
Reviewer Connection to Little Brooke
  • 7
  • 6
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 25, showing 21-25
Review from M S (Resident) published on 13 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everyone is very helpful and friendly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Agnes N (Sister of Resident) published on 13 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very helpful and kind and make sure that she is always comfortable.
The home is very clean and has recently been decorated.
I feel very happy about her care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Doris W (Resident) published on 15 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I entered this home over a year ago the best decision I have made for a long time. My late husband was a patient suffering from Alzheimer's and receiving very kind and attentive care always. I believe he was happy and comfortable, slept a lot but cheerful at first deteriorating later on, but as usual
with this disease very quiet and peaceful. He gradually failed to recognised friends towards the end of his life while he was in hospital missing the carers at this home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dolcie B (Resident) published on 28 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like living here. I like the friends. I like going out, seeing family and being safe.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julia F (Daughter of Resident) published on 28 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother moved into Brookdale House in January 2017 this is her first experience in a care home setting. We were able to bring lots of things to help her feel at home. The staff worked in a coordinated way to settle her in. The standard of care is excellent, and there is sufficient resource to allow
time for the staff to spend interacting with residents separate from care duties. Communication between the home and family is excellent all the staff are well informed about each residents status and so I am confident about the information I receive at all times. There is a lovely at home atmosphere mum is happy there and so, therefore, we are too.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.838)

Overview of Review Score

The Review Score of 9.8 (9.838) out of 10 for Little Brooke is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.838 for Little Brooke is calculated as follows: ( (119 Excellents x 5) + (23 Goods x 4) ) ÷ 142 Ratings = 4.838
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Little Brooke is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

No image found

Nikki Bedford

Job Title: Director Joined: 2022

I have been supporting Brookdale House since 2022. I am the Nominated Individual with CQC and Director of the home.


I am passionate about Care and the outcomes for people's lives.


I am fully qualified in care and have achieved my NVQ levels 2,3,4, and the Registered Managers award. I have also completed additional training in Dementia level 3, Medicine management level 3 and safeguarding level 5.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Little Brooke to verify any information. View our terms and conditions. Little Brooke has an Enhanced Service - more info.