Blossom House

1/3 Beech Grove, Hayling Island PO11 9DP
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9.9 54 Reviews
  • Blossom House, Hayling Island
Blossom House is a family-owned business specialising in care for people with dementia. Their aim is to provide a safe and comfortable home in a warm and friendly atmosphere to those no longer able to care for themselves.

They pride themselves on providing the highest level of care to meet people’s individual needs and to enhance their quality of life at a time when it’s most precious.

Blossom House is situated in a quiet residential area of Hayling Island with a new conservatory leading to large private landscaped gardens to the rear.

The dedicated staff are passionate about ensuring that the care they provide is designed to meet individual needs, promoting independent living, preserving dignity and maintaining privacy and personal choice at all times. They offer very competitive rates for both private and social services funded clients and would be delighted to show anyone around the home at any time, so feel free to pop in and meet them.

The Home Offers:

•        24 hour Residential Care
•        A reminiscence sitting room
•        Excellent Home Cooking by the friendly Chef
•        Highly Trained Staff, Experienced in Dementia Care
•        Daily Activities Programme Delivered by Qualified Activity Providers and Music Therapists
•        Regular Visits from Hairdresser, Chiropodist and Optician
•        Committed Management and continued investment in facilities

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1350
  • Self-Funded Residential Dementia Care: £1100 – £1350

Fee`s are assesed at the pre-admission stage and are based on personal need`s and rooms available at the time of enquiry.

These prices are only a guideline, please contact Blossom House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Pear Tree Care Ltd

Person in charge

  • Jacqui Joyce (Registered Care Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (19)

Visiting

  • No appointment required

Parking

  • On site parking

Total of 54, showing 1-20
9.9

Blossom House has a Review Score of 9.9 (9.900) out of 10, based on 11 reviews in the last 2 years. Over all time Blossom House has 54 reviews.

Overall Experience

  • 33
  • 21
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My wife has now been a resident at Blossom House for nearly 2 months, I have found the care given to her has been outstanding.
The attention to detail all the staff show, not only to my wife, but to all the residents is beyond words. I cannot speak highly enough of all the staff.
Blossom House is
kept immaculately clean by the cleaning team.
The food is varied throughout the week. with a fish dish on Fridays and a traditional Sunday roast. The chefs do a fantastic job.
There is a varied inhouse entertainments programme, also with singers coming in and other entertainers visiting on a regular basis.
I would like to sincerely thank everyone working at Blossom House for the work that they do.

Reply from Allan Mcgregor, Director at Blossom House

Thank you so much for your wonderful review. We will ensure to share with all of our team. Best Wishes

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Overall Experience  Overall Experience 5.0 out of 5

What is very noticeable at Blossom House is the continuity of staff. Of course there are new faces but many of the staff have been here since Mum first came here in 2017.
It is wonderful to see the refurbishment that has occurred in the last year or so and knowing that money is being put back into
the building for the benefit of the residents.
Blossom House is a wonderful place where we know our Mum is being well looked after. Thank you.

Reply from Allan Mcgregor, Director at Blossom House

Many thanks for your kind review which we will share with all the team. Best Wishes

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Overall Experience  Overall Experience 5.0 out of 5

My father passed away in the best place for him and us. No words can truly describe the incredible experience my father was given by the staff at Blossom House when he transitioned from Earth to Heaven. My children and I had such a positive consistant clear support at such a painful time when a close
relative you loved so dearly fades away in front of you. All of us could not of wished for a more dignified experience. My children now have a positive experience for when they experience similar as adults.

Reply from Allan Mcgregor, Director at Blossom House

We would like to thank you for your review of Blossom House which we will ensure we share with all our team. We all really appreciate your kind words. We are truly grateful that you have shared your personal experience. Your Father is greatly missed by all. Take care to you and your family.

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Overall Experience  Overall Experience 5.0 out of 5

My mother recently passed, was a resident at Blossom House Care Home for over three years. My brother and I, with our partners, regularly visited Mum in the care home. We were always impressed with the quality of care she received from the excellent staff at Blossom House. The cleanliness and care are
always of a very high standard which we are pleased to recommend to anyone considering a place in a care environment.

Reply from Lynn McGregor, Director at Blossom House

Firstly, we are so very sorry for the loss of your mother who will be sadly missed at Blossom House. We would like to thank you so much for your kind words which our team will be very grateful for. Best wishes.

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Overall Experience  Overall Experience 5.0 out of 5

I find all carers to be cheerful, kind and warmly loving to residents, always polite and friendly to me when I call.
I find them all - office staff and carers - patient and attentive. I am very reassured that Blossom House is a happy and homely home.

Reply from Allan Mcgregor, Director at Blossom House

Thank you so very much for this wonderful review and kind words. We will share with the team who will be delighted with your review. Best wishes.

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Overall Experience  Overall Experience 4.0 out of 5

We are happy with the care etc. but cannot give in-depth comments as we have only been in contact for six weeks at the moment.

Reply from Allan Mcgregor, Director at Blossom House

We would like to thank you for taking the time to complete this survey. Whilst we appreciate you have only been in contact with us for a very short period of time, we will arrange for our manager to contact you directly to discuss your levels of scoring. We will add these to our quality assurance plan to ensure we improve your opinion of our staff and home. In the meantime, we will share your views with our team. Best wishes.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been residing at Blossom House since October 23, and I never thought I would find a home suitable for her. She has settled in and is happy there. Blossom House has great staff and the room my mother has is lovely. She gets looked after well.

Reply from Lynn McGregor, Director at Blossom House

Thank you so much for your review and kind words. We would like to thank you on behalf of our great team. Best wishes.

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Overall Experience  Overall Experience 5.0 out of 5

A wonderful residence. Competent and caring staff.
All residents are well cared for and in an excellent environment.
Rooms are clean and all needs cared for with dignity and respect by a wonderful staff compliment.

Reply from Allan Mcgregor, Director at Blossom House

Thank you so much for your fabulous review of Blossom House. Our team of staff are dedicated to our residents and we are delighted you feel the same.

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Overall Experience  Overall Experience 5.0 out of 5

Blossom House is filled with kind and caring staff who take the time to ensure their residents are cared for as you would care for them yourself. They maintain a high standard and despite her physical and mental problems my mother has come to regard them as family. I can thoroughly recommend this lovely
home.

Reply from Allan Mcgregor, Director at Blossom House

Thank you so much for your kind words which I know the team will all appreciate. Best Wishes.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of Blossom House care home. My husband was looked after as though he was a member of their own family. He was definitely happy there.
But not only did they care for him so well , they cared for me his wife, always. His Daughter and Granddaughter felt the same way, while
we sat by his bedside during the final stages of his life. They made us feel loved, cared for, and comforted.
Have told my son, to book me in this care home when the time comes.

Reply from Allan Mcgregor, Director at Blossom House

We were all saddened by the passing of your Husband at Blossom House but would like to thank you for your kind words which we will share with our team. This will mean a lot to our staff as we try to ensure that everyone is treated as part of our family. Our Best Wishes to you and your family.

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Overall Experience  Overall Experience 5.0 out of 5

My dad came to Blossom House for respite in July 2022 and it became clear that he needed full-time care. The staff and management have been a family for my dad and I cannot fault their care and loving, respectful attention. I know that he enjoyed his time here and had fun and a fulfilled stay. When
it was clear my dad was at the end of his life, we were welcomed to stay 24/7 with open arms. Staff cared for us, hugged us, supported us, fed us and even gave us towels and toiletries to shower. Nothing was too much trouble. I have no hesitation in recommending Blossom House for anyone’s loved one, especially if they have dementia.
If you visit, what you see is absolutely what you get. The residents are happy and fulfilled, loved and cared for by amazingly dedicated staff who work over their hours and above and beyond the care they should offer. The home is cosy, joyful and full of life and character. Do not hesitate to visit and see for yourself.
Thank you to all the amazing staff.

Reply from Allan Mcgregor, Director at Blossom House

Firstly please accept our sincere condolences for the loss of your father. Your review is very much appreciated in particular the detail to which you have described the support you received from the staff. We firmly believe we are all part of "the family" and as such it is good to hear you have felt this experience albeit under such sad circumstances. We will ensure the Team see your review and I know that they will appreciate your kind words. Thank you for taking the time to review Blossom House. Kindest Regards.

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Overall Experience  Overall Experience 4.0 out of 5

Clean premises, friendly atmosphere, responsive to needs. Approachable staff and management.

Reply from Lynn McGregor, Director at Blossom House

We would like to thank you for your very kind review and we will share with our team. Best wishes.

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Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care my sister received. She was very happy there. The staff were excellent, very friendly. The home was always spotless and no smells. Well recommended.

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Overall Experience  Overall Experience 4.0 out of 5

The Blossom House staff are always caring and thoughtful and go out of their way to make Mum feel safe and comfortable. There's always a friendly welcome when we visit.

Reply from Lynn McGregor, Director at Blossom House

We would like to thank you for your kind review.
Best wishes.

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Overall Experience  Overall Experience 4.0 out of 5

Since taking up residence in Blossom House eight months ago, my sister-in-law has been well cared for. The staff are always welcoming and treat her very fondly and she is always addressed with respect, even though she is unaware of activities around her. I travel from Bath to visit each month and the
staff are also interested in me. A very good care home, well-run.

Reply from Lynn McGregor, Director at Blossom House

We thank you for your kind words and will share them with the team.

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Overall Experience  Overall Experience 4.0 out of 5

My mother does not have dementia - I am very pleased she has a room which is in a quiet area where people do not wander into her room or scream and shout. I do think it's important that there are separate areas for dementia and non-dementia residents. Staff have always been very polite, helpful and
kind.

Reply from Lynn McGregor, Director at Blossom House

Thank you for your review. Blossom House caters for people living with and without dementia and whilst we try to accommodate for all levels of care we are pleased that your mother is enjoying the location of her room. We will share your kind words with our team. Best Wishes

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Overall Experience  Overall Experience 4.0 out of 5

I am writing this review after my partner, who has a brain injury, stayed at Blossom House Care Home. He was cared for well by a very caring, supportive, experienced team of people. Nothing was too much trouble and we were grateful for the time he spent there. They never failed to answer the phone whenever
we needed to talk to them or him.

Reply from Lynn McGregor, Director at Blossom House

Thank you for taking the time to share your kind words on this review. We will ensure this is shared with our team. Best wishes.

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Overall Experience  Overall Experience 5.0 out of 5

Very good standard of care. Stimulating environment.

Reply from Lynn McGregor, Director at Blossom House

We are pleased you feel the environment is stimulating and will share your review with our team. Many thanks.

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Overall Experience  Overall Experience 5.0 out of 5

My father-in-law sadly developed rapidly worsening Alzheimer's and we had to admit him to a home urgently. That home (not Blossom House) was not a good experience. The staff could not cope with his intermittent agitation, facilities were poor and he was not happy. We moved him to Blossom House and our
experience could not have been more different. He has a smart room, the facilities are good. He is free to wander around the garden whenever he wishes and most importantly the managers and staff have shown him great care, empathy and warmth even though at times his agitation due to his dementia has been really challenging for them.

Reply from Allan Mcgregor, Director at Blossom House

Thank you for your kind words, I will pass your comments on to the team

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Overall Experience  Overall Experience 5.0 out of 5

My father was a resident in Blossom House for over four and a half years. We were always pleased with the care and attention he received, especially towards the end when the staff showed such love and affection for him. Always seemed such a joyful place.

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Current Review Score: 9.9 (9.900)

Overview of Review Score

The Review Score of 9.9 (9.900) out of 10 for Blossom House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.900 for Blossom House is calculated as follows: ( (119 Excellents x 5) + (9 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 130 Ratings = 4.9

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Blossom House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Dec 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Frequently Asked Questions about Blossom House

What types of Care is Blossom House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Blossom House have?

There are 34 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Blossom House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Blossom House to the centre of Hayling Island?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Blossom House to verify any information. View our terms and conditions. Blossom House has an Enhanced Service - more info.