Blossom House

Clean premises, friendly atmosphere, responsive to needs. Approachable staff and management.

Very pleased with the care my sister received. She was very happy there. The staff were excellent, very friendly. The home was always spotless and no smells. Well recommended.

The Blossom House staff are always caring and thoughtful and go out of their way to make Mum feel safe and comfortable. There's always a friendly welcome when we visit.

Since taking up residence in Blossom House eight months ago, my sister-in-law has been well cared for. The staff are always welcoming and treat her very fondly and she is always addressed with respect, even though she is unaware of activities around her. I travel from Bath to visit each month and the staff are also interested in me. A very good care home, well-run.

My mother does not have dementia - I am very pleased she has a room which is in a quiet area where people do not wander into her room or scream and shout. I do think it's important that there are separate areas for dementia and non-dementia residents. Staff have always been very polite, helpful and kind.

I am writing this review after my partner, who has a brain injury, stayed at Blossom House Care Home. He was cared for well by a very caring, supportive, experienced team of people. Nothing was too much trouble and we were grateful for the time he spent there. They never failed to answer the phone whenever we needed to talk to them or him.

Very good standard of care. Stimulating environment.

My father-in-law sadly developed rapidly worsening Alzheimer's and we had to admit him to a home urgently. That home (not Blossom House) was not a good experience. The staff could not cope with his intermittent agitation, facilities were poor and he was not happy. We moved him to Blossom House and our experience could not have been more different. He has a smart room, the facilities are good. He is free to wander around the garden whenever he wishes and most importantly the managers and staff have shown him great care, empathy and warmth even though at times his agitation due to his dementia has been really challenging for them.

My father was a resident in Blossom House for over four and a half years. We were always pleased with the care and attention he received, especially towards the end when the staff showed such love and affection for him. Always seemed such a joyful place.

Overall we are pleased with the care that my father receives. There have been times (on previous visits prior to COVID-19 lockdown) that Dad hasn't had his false teeth "glued in" (I have provided a denture adhesive-type product) or is not wearing his hearing aids, which can be a little upsetting but is usually rectified fairly swiftly upon mentioning to a staff member.

The very first time I went to look round the care home I knew it was the perfect place for my godmother. Blossom House has the most outstanding staff and the level of care, compassion and patience are incredible. All the staff are so kind and nothing is too much trouble. They help my godmother and care for all her needs despite her challenges due to her dementia. They also stay in touch constantly and will always return my calls and nothing is to much trouble. Whenever I visit the welcome you receive from all the staff is so lovely and all the residents look so content and well cared for within the home. I can not praise this care home enough. They have given my godmother somewhere she can feel safe and be well looked after during the challenges that dementia faces.

I find the care home very obliging and always ready to answer any questions that arise. The staff are always so busy but still find time to talk to you. It is a clean, comfortable place and I think my Mother-in-Law is being looked after very well. She seems happy but who knows with dementia patients.

I have not seen my mother since the lockdown but the staff have kept me informed as to her wellbeing. I have always found the staff welcoming and ready to listen to any concerns or requests made on my mother's behalf. Mother enjoys her food and finds the meals excellent. I would like to congratulate the manager and staff for keeping the residents safe and well.

Very helpful staff and management. I feel my Mum is getting looked after. I am very pleased with my choice of a care home.

From the first time, I met the staff when checking the home out for my mum I knew this was the right place. First impressions count a lot. How right I was. Nothing is too much trouble. Always friendly and helpful even when you can see they are extremely busy. Staff are the best asset to any organisation. Very clean happy home with lots going on.

All the staff very helpful and lovely with my Mum. Warm and friendly home.

My aunt has been at the home for a few years now and she has been well looked after and cared for as her dementia has deteriorated. She is now confined to her bed and they do regular checks on her to make sure that she is ok and take the time to ask her how she is. Although they may not always get a reply.

I was able to see that the dementia sufferers (the home specialises in this and isn't suitable for those without really) were gently and tenderly cared for. Well done Blossom House.

All the staff were extremely kind and patient with mum, even though she wanted to go home (dementia). I feel they went the extra mile to ensure she received the best care. They were particularly kind to us when she passed.

There is a very friendly atmosphere from the moment one enters. The staff get to know all visitors very quickly and we are made most welcome. My husband seems very content there which gives me peace of mind.