Forest Brow, Liss, Hampshire
Forest Brow, Liss, Hampshire
Forest Brow, Liss, Hampshire

Forest Brow Care Home offers care for thirty-two residents who are elderly frail, as well as specialist care for individuals suffering from dementia.

This delightful property is a Victorian house that has been extensively refurbished in order to function as a homely and efficient care environment, It retains its original charm and aesthetic features and has been superbly and elegantly decorated under manager Sally's careful eye. A particular feature is the spacious bright conservatory lounge, which is comfortably appointed and with chandaliers adding to the elegance. The extensive gardens are landscaped, and feature a beautiful sturdy terrace seating area. All areas are wheelchair accesible.

Residents enjoy being situated close to good local amenities, in the pleasant village of Liss, found in the heart of the picturesque Hampshire countryside.

Group: Quality Care Group

Person in charge: Sally Atterbury (Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 32 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 55+.

Single Rooms: 30

Shared Rooms: 1

Rooms with ensuite WC: 25

Weekly Charges Guide: Personal Care Single £650 – £850 (These prices are only a guideline, please contact Forest Brow to find out the exact price for your requirements.) (These prices are only a guideline, please contact Forest Brow to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Forest Brow: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.2 Forest Brow has a Review Score of 8.2 (8.230)

The Review Score of 8.2 (maximum of 10) for Forest Brow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Forest Brow in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.667 for Forest Brow is calculated as follows: ( (33 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 48 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.563 Points relating to the number of positive Reviews for Forest Brow is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 6.4 positive Reviews (32 registered maximum number of service users ÷ 5). 2 Reviews ÷ 6.4 Target = 0.313

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Forest Brow?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Forest Brow

  • Daughter of Resident/Service User
    3
  • Friend of Resident/Service User
    1

My mother was a resident in this care home for 3 months until she passed away. She suffered with dementia and it was immediately evident how kind and caring all the staff were. Mum settled immediately and loved looking at all the things going on around her. The home is in a beautiful setting and Mum enjoyed sitting in the conservatory and looking out in the garden. I would certainly recommend it to anyone looking for a home. The staff were so supportive at the end.

How likely would you be to recommend Forest Brow? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My father was resident in this Care Home for 9 months until he died in April 2016. He was physically frail and needed support that my 93-year-old mother could no longer give him. From the day he arrived my Dad was treated with respect. The staff were - without exception- kind and caring. I could even describe them as loving towards my father. The food was excellent and there was plenty of it. The family were welcome at any time and were treated royally. My father liked to stay in his room and this was respected although he was encouraged to interact with other residents. He had one or two falls and these were dealt with quickly and efficiently. The doctor was called without hesitation when needed.

You may have gathered that my mother, my siblings and I were very pleased we chose Forest Brow for my father for the last few months of his happy and full life.

How likely would you be to recommend Forest Brow? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

This is a very kind, supportive and professionally run home providing outstanding kindness and care for both the residents and their visitors. The staff really care about the well being and comfort of everyone (and the homemade cakes are outstanding)!

How likely would you be to recommend Forest Brow? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Sally Atterbury, Manager at Forest Brow responded to this review on 14 Sep 2016:

We pride ourselves in providing support in a loving caring way, that recognises each resident's unique individuality. We consider it a huge privilege to provide such support to end of life care.

I recently helped my friend move her mother into Forest Brow after they had a disappointing experience in another care home.
We are incredibly impressed with the fantastic caring staff at Forest Brow, nothing is ever too much trouble. We are always greeted by friendly smiling staff and a welcoming cup of tea. We have been pressed to stay for Sunday lunch with her mother on a few occasions and it was quite delicious; their hospitality and kindness is quite amazing, staff there appear to actively support family relationships which is so refreshing.
I would highly recommend this care home to anyone looking for a caring well run home for their relative.

How likely would you be to recommend Forest Brow? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

November 2016

Hampshire Hero 2016

Recipient: Forest Brow

Date: Saturday 26 Nov 2016

more details

Newcomer of the Year

Recipient: Forest Brow

Date: Saturday 26 Nov 2016

more details

Lifetime Achievement Award

Recipient: Forest Brow

Date: Saturday 26 Nov 2016

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Forest Brow