Forest Edge Care Home

Southampton Road, Cadnam, Southampton SO40 2NF
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9.6 44 Reviews
  • Forest Edge Care Home, Southampton
Forest Edge Care Home is a privately owned, residential care home specialising in the care of those living with dementia, Alzheimer’s and other cognitive impairments.

Set on the outskirts of the New Forest, it is set in a prime location especially as it is located directly opposite Cadnam Garden Centre.

With a team of highly skilled, enthusiastic individuals, it thrives in delivering high standards of person-centred care wherever possible.

Staff take great pride in what they do and in making Forest Edge a place like home.
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Care Provided by Forest Edge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1300
  • Self-Funded Residential Dementia Care: £1100 – £1400
  • RESPITE Self-Funded Residential Care: £1200 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1500

These prices are only a guideline, please contact Forest Edge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Forest Edge Care Home Ltd

Person in charge

  • Darren Hughes (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (4)

Visiting

  • The home welcome visitors to view the home any time within reason.
    It is best to contact the home to book a viewing.

Forest Edge Care Home Reviews (44)

9.6

Forest Edge Care Home has a Review Score of 9.6 (9.615) out of 10, based on 17 reviews in the last 2 years.
Over all time Forest Edge Care Home has 44 reviews.

Overall Experience
  • 31
  • 12
  • 1
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Date Published
  • 44
  • 2
  • 4
  • 17
  • 27
Reviewer Connection to Forest Edge Care Home
  • 21
  • 8
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 44, showing 41-44
Review from Marilyn (Daughter of Resident) published on 18 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was recommended to Forest Edge care home by a friend of someone who went into the home for one week for respite care then did not want to return to her own home.


This was a very high recommendation and the home has proved to be a very kind, caring, clean and secure home. Mum is very happy to

be there along with the other residents. Her room is adequate and has a nice view of the garden.


The meals are of a high standard and are always freshly prepared and varied, cooked meals are hot and not warmed up. The carers are always kind and respectful to the residents and courteous to visitors. The security, which I have experienced, is of a very high standard.


Forest Edge is not a large care home, which I think is a benefit as it has a more homely feeling like a family community. Residents know, and are known by, all the staff and are not just a number.

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Review from Karen B (Daughter of Resident) published on 17 July 2017 Submitted via Website • Report
Overall Experience 3.0 out of 5
My mother was admitted to Forest Edge Care Home on an emergency basis, hence the choice of an appropriate room was not available.
Her room was pleasant, facing the rear garden and she was well cared-for during her nine-day stay with regard to personal cleanliness and adequate meals.
She was able
to receive visitors daily, visitors being offered refreshments on arrival, which were much appreciated making visits more of an occasion for everyone.
I was unhappy about the toilet and washing facilities being behind a flimsy curtain just inside the door, minimising my mother's privacy - but, as stated, this was an emergency admission and this negative aspect had to be accepted. (I do feel, however, that this style of the "ensuite" facility should be addressed and altered to a more conventional, private washroom/toilet.)
I am not sure my mother received adequate attention from staff, i.e. being chatted to regularly, but appreciate that they were kept busy with more pressing needs elsewhere.
Reply from Darren Hughes, Manager at Forest Edge Care Home

Thank you for taking the time to submit this review. It is always lovely to hear that people would be likely to recommend Forest Edge.
Here at Forest Edge, we encourage all of our residents to spend time in the communal areas, to socialise with each other and with staff and to take part in the wide variety of activities we offer every day. However, we do realise that this is not to everyone’s taste and because of this, we offer various alternatives activity-wise for those happier in their own company. We aim to include and give as much time as possible to our residents and keep everyone involved, no matter what their interests or preferences. We always welcome any suggestions or new ideas on how best to do this.
In regards to the layout of our rooms and the facilities available here at Forest Edge, we do offer both closed and open plan ensuite toilet facilities, depending on the room. Due to the changing needs and abilities of our residents, we feel it is important in a care home setting to have use of the extra space available in our open plan en-suite facilities where necessary, meaning we are still able to care for our residents at the highest standard and in the way best suited to them. Again, we do appreciate that this is not suited to everybody, which is why we provide a clinical curtain for our residents that choose to use this. Our resident’s privacy is, of course, extremely important to us, which is why all staff will knock and wait for a response before entering anybody’s room.

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Review from Kathleen (Daughter of Resident) published on 17 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was very reluctant to have respite, although once there he soon settled in. His room was light and airy. The whole home was spotlessly clean. The gardens are very nice and pleasant to sit out in. There are different activities every day. The staff are all very caring and nothing was too much trouble.
The food looked very nice and was nicely arranged. Dad said thanks to the cook it tasted lovely.
Much to our surprise dad said he would happily go back there again.


Thank you for running such a lovely home.

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Review from Jane M (Niece of Resident) published on 22 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt, who died at Forest Edge in December was a resident for five years. She had no children and I held POA for her and so I chose where she should live when it became unsafe for her to remain at home. I spent two days looking at various places, Forest Edge was the first and the one we chose.
The staff really cared for and looked after her, not always an easy task as anyone who has lived with a person suffering from dementia will realise, effort was made to engage with her and to keep her socialised and, as far as possible, happy. The atmosphere in the house was one of a house not of an institution, the management and the nursing care was very good, there was banter and conversation and never rows of residents in chairs silent in front of televisions. It was never inconvenient to talk to me or for me to see my aunt. Aunt's care and management was frankly discussed and pragmatic and compassionate decisions were made jointly. I have no hesitation in recommending forest Edge.
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Current Review Score: 9.6 (9.615)

Overview of Review Score

The Review Score of 9.6 (9.615) out of 10 for Forest Edge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.615 for Forest Edge Care Home is calculated as follows: ( (129 Excellents x 5) + (58 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 195 Ratings = 4.615
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Forest Edge Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Jul 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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