Forest Edge Care Home

Southampton Road, Cadnam, Southampton SO40 2NF
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9.6 45 Reviews
  • Forest Edge Care Home, Southampton
Forest Edge Care Home is a privately owned, residential care home specialising in the care of those living with dementia, Alzheimer’s and other cognitive impairments.

Set on the outskirts of the New Forest, it is set in a prime location especially as it is located directly opposite Cadnam Garden Centre.

With a team of highly skilled, enthusiastic individuals, it thrives in delivering high standards of person-centred care wherever possible.

Staff take great pride in what they do and in making Forest Edge a place like home.
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Care Provided by Forest Edge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1300
  • Self-Funded Residential Dementia Care: £1100 – £1400
  • RESPITE Self-Funded Residential Care: £1200 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1500

These prices are only a guideline, please contact Forest Edge Care Home to find out the exact price for your requirements.

Contact Forest Edge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Forest Edge Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Forest Edge Care Home Ltd
  • Privately Owned

Person in Charge

  • Darren Hughes (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (4)

Visiting

  • The home welcome visitors to view the home any time within reason.
    It is best to contact the home to book a viewing.

Forest Edge Care Home Reviews (45)

9.6

Forest Edge Care Home has a Review Score of 9.6 (9.631) out of 10, based on 18 reviews in the last 2 years.
Over all time Forest Edge Care Home has 45 reviews.

Overall Experience
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Date Published
  • 45
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Reviewer Connection to Forest Edge Care Home
  • 21
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Total of 45, showing 1-20
Review from Stephen S (Son of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment my mother arrived, just after covid, I was continually impressed by the compassion, professionalism, and genuine kindness shown by every member of your team. The patience, dignity, and respect you extended to her - and the thoughtful support you offered me - went far beyond what I could
ever have hoped for.
Although my mother may not have been fully aware of the remarkable kindness she received, I witnessed it frequently, and it brought me immense comfort. I am profoundly grateful for everything you did for her, and I wish to express my heartfelt thanks and admiration to you all.
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Review from Michael S (Son of Resident) published on 24 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
On seeing other care homes I knew Forest Edge would be perfect getting a warm feeling from the place, staff and residents on my initial visit unlike others I had seen.
My mum took a while to settle due to her dementia and was a little challenging at times. Staff throughout her 14 months there were
impeccable in their care, patience and treatment of her and all residents.
I would frequently attend at different times and was always welcomed which made it feel like I was just visiting mum at her home.
They accommodated her in many ways from always ensuring she was brought downstairs with the others, to having her hair done weekly and spending quality time with her. Entertainment was also arranged alongside other activities.
All areas of the home was always clean but most important was the lovely staff and management all without exception were compassionate and caring which made all the difference especially in her final weeks at the home.
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Review from Mini S (Daughter of Resident) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly staff and management. Easy to communicate with. I feel that residents are well looked after and individual's needs are taken care of. Both staff and management are very accommodating and happy to answer queries via phone, emails or face to face. They are happy to go over and beyond to meet
the needs of the residents.
Reply from Darren Hughes, Manager at Forest Edge Care Home
Thank you for taking the time to submit a review.I am really pleased at all of the positive things you have said. It really does mean a lot when we hear these sorts of things.If you would like some…read more
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Review from D F (Daughter of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad seems quite happy to be there.
All staff are helpful and friendly.
Dad also likes to sit in the garden, he finds it relaxing listening to the birds.
Dad also likes doing activities, but would probably like making more craft things.
Reply from Darren Hughes, Manager at Forest Edge Care Home
Thank you for your feedback. It is really appreciated. Due to the HCC care home framework, rooms are categorised, and this was 1 of only 2 options at the time. If you are not satisfied with dad's room…read more
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Review from Clive J (Friend of Resident) published on 5 November 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My review is only formed from visits to a close/old friend who is a male resident. The overall impression of the care home is a friendly place where the staff are always very friendly, polite and always helpful. There is a fairly large front lounge and rear dining room/lounge where food is served, but
residents can choose to eat in their rooms. The rooms are basic but have all the necessary facilities, all with call boxes for assistance or help. Beds and bedding could be of slightly better quality. The corridors however can be a little daunting and can confuse residents who suffer from dementia. Generally good overall.
Reply from Darren Hughes, Manager at Forest Edge Care Home
Thank you for your feedback. It is really appreciated. I just want to take this opportunity to reassure you that we periodically audit furniture and bedding within the home to ensure it is of good…read more
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Review from Carl C (Power of Attorney of Resident) published on 5 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
First-class care in all aspects is provided in a warm and welcoming environment. Imbued with an inclusive and informed approach, the staff are professional, thoughtful, and caring. Concerns are addressed courteously and proficiently and liaison with medical and other practioners is effective. I am most
happy that the person for whom I have power of attorney is looked after so well.
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Review from Karen H (Daughter of Resident) published on 15 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Forest Edge Care home in April 2024, and after only being there a short time mum settled in quickly. Whenever I go to visit I'm met by a friendly member of staff who are always happy to answer any questions I have. The home is very clean and tidy and my mum enjoys the range of home-cooked
meals provided. I always see the staff walking around engaging with the residents, and taking the time to listen to them too.
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Review from Rachel H (Daughter of Resident) published on 14 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved to Forest Edge Care Home in December 2023. She is a lot happier there than she was in her previous care home. The staff are friendly and attentive and cater to all of Mum's needs. They are also very happy to answer any questions that I may have regarding her care. Forest Edge is spotlessly
clean and tidy. The meals served are homecooked and enjoyed by the residents. There are frequent activities offered to residents and Mum enjoys the entertainment
Overall, Forest Edge is friendly and welcoming and I am very pleased that Mum is comfortable and happy in her surroundings.
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Review from Keith G (Husband of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since moving to Forest Edge my wife has been much happier and well cared for. The staff have always been helpful and friendly and she enjoys their company. She is happy with her room with a garden view and the facilities provided.
Sometimes it is not easy to get through on the phone and the response
to messages left on the phone can be a little slow.
Reply from Darren Hughes, Manager at Forest Edge Care Home
Thank you for your feedback. We appreciate that it can be difficult to rate activities if these do not fall during the time of a visit, or cannot be discussed with your loved one. We have activity…read more
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Review from Bradley S (Son of Resident) published on 30 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not be happier with the care supplied by Forest Edge Care Home. My initial concern was for the safety of my mother because of her condition. This having been totally satisfied I was then concerned with the care and attention that would be given. They have continued to ensure she is well looked
after and emphasis given to her unsteadiness adopting a policy of ensuring she is monitored at all times. Attention given to her mobility has ensured that she is not now in a nursing home and where I feel she would not be with us still.
Overall I am extremely happy with the attention, care and support that has continued to be given to my mother during her time at this home.
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Review from Maria C (Wife of Resident) published on 30 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has advanced frontal lobe dementia and can at times present with challenging behaviour. I am confident that the staff are well trained to manage his varying moods even in the short time he has been with them. All staff are always very friendly and approachable. I’m always welcomed to visit
at any time and am happy my husband is well cared for.
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Review from Maria G (Daughter of Resident) published on 30 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is very welcoming. The staff are really friendly and kind to both residents and visitors. My Mum settled in quickly and enjoys the food. She is always clean and nicely dressed and enjoys sitting in the lounge with the other residents.
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Review from A M (Daughter-in-law of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
On the whole, we are happy with the care home.
Our family member engages with the staff as best she can (owing to her individual needs) and she is settled and happy there.
On personal observations, the care home is kept warm, clean and tidy and the team are always very welcoming.
I feel a bit
'on the outside' with regard to the general operation of the care home and wonder if a regular newsletter, at either monthly/quarterly intervals, could be available (via email or in paper form) to allow us more insight into the activities/outings/events our family member interacts with.
Reply from Darren Hughes, Manager at Forest Edge Care Home
Thank you for your feedback. We appreciate that it can be difficult to rate activities if these do not fall during the time of a visit, or cannot be discussed with your loved one. We have activity…read more
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Review from Martin L (Nephew of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my aunt became a resident at Forest Edge the staff have been so helpful in looking after her and accommodating her various needs despite her being a somewhat feisty and sometimes aggressive character.
The management always have time to talk to the family and are most resourceful in dealing with
my aunt’s needs given her Alzheimer’s.
We have seen the meals served to our aunt and cannot fault the quality. They have also been most helpful in providing meals specifically tailored to our aunt’s requests.
Reply from Darren Hughes, Manager at Forest Edge Care Home
Thank you for your feedback. We appreciate that it can be difficult to rate activities if these do not fall during the time of a visit, or cannot be discussed with your loved one. We have activity…read more
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Review from Ian F (Son of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found the Forest Edge is a friendly happy place and is kept clean and is run well. The staff are always polite. I haven’t been there in the evening but I understand that the residents have entertainment and games some nights of the week.
Reply from Darren Hughes, Manager at Forest Edge Care Home
Thank you for your feedback. We appreciate that it can be difficult to rate activities if these do not fall during the time of a visit, or cannot be discussed with your loved one. We have activity…read more
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Review from Nick K (Son of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
No issues with the care home. Seem to look after my mum very well.
The staff are very good. I can see my mum on short notice and sometimes without notice. I find the manager very good, as well as his team assisting.
Reply from Darren Hughes, Manager at Forest Edge Care Home
Thank you for your feedback. We welcome any suggestions around food and drink, and around how we can achieve better value for money that you may have. Although questionnaires are sent out on a yearly…read more
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Review from Andrea S (Daughter of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Forest Edge has consistently and compassionately looked after both my mum and until 18 months ago my dad. They are kind, thoughtful and understanding. They give my mum who has end Alzheimer’s choices and control over her life and care. They allow her the freedom to live as independently as she can
while keeping her safe. We are kept informed of her care via calls and emails and are welcomed to visit without the need to make an appointment at any time. The only downside is the fabric of the building could do with some updating and care but the residents don’t seem to notice!
Reply from Darren Hughes, Manager at Forest Edge Care Home
Thank you for your feedback.
We appreciate that it can be difficult to rate activities if these do not fall during the time of a visit, or cannot be discussed with your loved one. We have activity…read more
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Review from Ellen S (Granddaughter of Resident) published on 26 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely happy with the care provided for my nan at Forest Edge. She is always well-presented and has high-quality personal care. Although she cannot remember me anymore she seems to have good bonds with her caregivers.
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Review from J B (Daughter of Resident) published on 13 March 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother seems happy and content at the home and well looked after, the staff are very friendly and helpful with her. Can’t say much about the home as only been in her room but what we’ve seen looks clean and comfortable
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Review from M B (Daughter of Resident) published on 1 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in the care of Forest Edge since April, took a while to settle but is now happy.
The staff are always friendly and polite, face to face and on the telephone.
Covid protocols mean all visits are in a designated room with access to a tidy and pleasant garden with lots of seating, so unable
to comment on communal areas or her own room.
From the outside the home is bright and welcoming and I know talking to mum there is good housekeeping and laundry routines.
I know mum is safe and well looked after.
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Current Review Score: 9.6 (9.631)

Overview of Review Score

The Review Score of 9.6 (9.631) out of 10 for Forest Edge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.631 for Forest Edge Care Home is calculated as follows: ( (140 Excellents x 5) + (57 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 206 Ratings = 4.631
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Forest Edge Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Jul 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Forest Edge Care Home

What types of Care is Forest Edge Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Forest Edge Care Home have?

There are 32 Single Rooms.

What are the Facilities & Services at Forest Edge Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Forest Edge Care Home to the centre of Southampton?

7.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Forest Edge Care Home to verify any information. View our terms and conditions. Forest Edge Care Home has an Enhanced Service - more info.