Forest Edge Care Home

This is an outstanding Care Home. The staff are thoughtful, sensitive and caring - qualities that are especially important to me as I live a long way from the Home. They communicate well with me and arrange podiatry and through them, I have arranged hairdressing and newspapers. It is definitely a five-star facility.

In November 2025 my father was unfortunately diagnosed with dementia, after spending over a month in hospital, my father moved to Forest Edge Care Home, after having such a quick decline in health and losing mental capacity we were uncertain how Dad would adapt to his new surroundings. My father settled in within days/weeks. Nothing was too much trouble for the staff, over the past few months my father's condition has been a rollercoaster of emotions and life changing experiences but the home have been there every step of the way to support my Dad and us as a family. I cannot praise the management and staff enough for looking after my father and his best interests. The home has made several changes to accommodate my father's needs. The set up with having the hairdresser, podiatrist and GP coming in on a regular basis, family days and events. Nothing isn't too much trouble for them.

They were proactive in contacting emergency care if they had any concerns and always kept us up to date amd informed. They displayed true love and dignity to my father in his final hours, and this is something we will always be so grateful for.

More trips out and about would be the icing on the cake for our dad. Overall, we feel the decision to trust dad's care with Forest Edge has been a good one. We've experienced 'luxury, cooperate' versions of care and this holds it own and being smaller, might actually achieve more for your loved one.

Although my mother may not have been fully aware of the remarkable kindness she received, I witnessed it frequently, and it brought me immense comfort. I am profoundly grateful for everything you did for her, and I wish to express my heartfelt thanks and admiration to you all.

All areas of the home was always clean but most important was the lovely staff and management all without exception were compassionate and caring which made all the difference especially in her final weeks at the home.

Friendly staff and management. Easy to communicate with. I feel that residents are well looked after and individual's needs are taken care of. Both staff and management are very accommodating and happy to answer queries via phone, emails or face to face. They are happy to go over and beyond to meet the needs of the residents.

Dad also likes doing activities, but would probably like making more craft things.

First-class care in all aspects is provided in a warm and welcoming environment. Imbued with an inclusive and informed approach, the staff are professional, thoughtful, and caring. Concerns are addressed courteously and proficiently and liaison with medical and other practioners is effective. I am most happy that the person for whom I have power of attorney is looked after so well.

My review is only formed from visits to a close/old friend who is a male resident. The overall impression of the care home is a friendly place where the staff are always very friendly, polite and always helpful. There is a fairly large front lounge and rear dining room/lounge where food is served, but residents can choose to eat in their rooms. The rooms are basic but have all the necessary facilities, all with call boxes for assistance or help. Beds and bedding could be of slightly better quality. The corridors however can be a little daunting and can confuse residents who suffer from dementia. Generally good overall.

My mum moved into Forest Edge Care home in April 2024, and after only being there a short time mum settled in quickly. Whenever I go to visit I'm met by a friendly member of staff who are always happy to answer any questions I have. The home is very clean and tidy and my mum enjoys the range of home-cooked meals provided. I always see the staff walking around engaging with the residents, and taking the time to listen to them too.

Overall, Forest Edge is friendly and welcoming and I am very pleased that Mum is comfortable and happy in her surroundings.

Sometimes it is not easy to get through on the phone and the response to messages left on the phone can be a little slow.

Overall I am extremely happy with the attention, care and support that has continued to be given to my mother during her time at this home.

My husband has advanced frontal lobe dementia and can at times present with challenging behaviour. I am confident that the staff are well trained to manage his varying moods even in the short time he has been with them. All staff are always very friendly and approachable. I’m always welcomed to visit at any time and am happy my husband is well cared for.

The home is very welcoming. The staff are really friendly and kind to both residents and visitors. My Mum settled in quickly and enjoys the food. She is always clean and nicely dressed and enjoys sitting in the lounge with the other residents.

I feel a bit 'on the outside' with regard to the general operation of the care home and wonder if a regular newsletter, at either monthly/quarterly intervals, could be available (via email or in paper form) to allow us more insight into the activities/outings/events our family member interacts with.

We have seen the meals served to our aunt and cannot fault the quality. They have also been most helpful in providing meals specifically tailored to our aunt’s requests.

I found the Forest Edge is a friendly happy place and is kept clean and is run well. The staff are always polite. I haven’t been there in the evening but I understand that the residents have entertainment and games some nights of the week.

The staff are very good. I can see my mum on short notice and sometimes without notice. I find the manager very good, as well as his team assisting.