Forest Edge Care Home

Forest Edge has consistently and compassionately looked after both my mum and until 18 months ago my dad. They are kind, thoughtful and understanding. They give my mum who has end Alzheimer’s choices and control over her life and care. They allow her the freedom to live as independently as she can while keeping her safe. We are kept informed of her care via calls and emails and are welcomed to visit without the need to make an appointment at any time. The only downside is the fabric of the building could do with some updating and care but the residents don’t seem to notice!

I am extremely happy with the care provided for my nan at Forest Edge. She is always well-presented and has high-quality personal care. Although she cannot remember me anymore she seems to have good bonds with her caregivers.

My mother seems happy and content at the home and well looked after, the staff are very friendly and helpful with her. Can’t say much about the home as only been in her room but what we’ve seen looks clean and comfortable

I know mum is safe and well looked after.

Mum has been in Forest Edge Care Home since December 2021 unfortunately amidst the pandemic and covid rules. It has been a very unsettling time especially when visiting is restricted to the garden or a small visitor's room. We have not been in the home so I am unable to make comment about that. But the staff are very caring and understanding as I see when visiting Mum. Also very patient staff. She always looks well cared for, clean and dressed. She has her hair done by the hairdresser and her feet by a podiatrist. Unfortunately, the home still insists on gloves, apron and mask even on visiting in the garden, this is totally unnecessary and a waste of PPE! I would recommend Forest Edge Care Home, Mum was in several care homes prior to this home and they were unable to cope with her and provide care to her specific needs. Forest Edge have shown a holistic approach when caring for Mum and are doing a good job. I am thankful to all involved in her care. As it is very upsetting for Mum with Dementia.

Well I must say that they are all lovely people there and the staff and the management are very courteous and polite. I look after my partner for a period of 7 years before she was diagnosed with dementia in 2018 and I was not able to manage/cope. My partner has now been in Forest Edge for a total of two years and I know they are looking after her and that she is in the best place. I know for a fact that the home has been coping with Covid absolutely rigorously and I test every time I go there to take my partner out. I would congratulate them on their efforts to look after my partner and all the other residents. Thank you to all.

I think Forest Edge Care Home is excellent. They are very caring and treat people in their care with the greatest respect. The variety of food they serve cannot be faulted. Their rooms are very tidy and toilet requirements are taken care of.

Mum had to go into a home when her dementia became unmanageable. Considering we weren't able to look around the property because of Covid, we couldn't have made a better choice. We had issues with the CQC report, which were answered honestly and positively by the manager. Mum hasn't looked this well in a long time. The staff are wonderful, so patient and caring. Many of them are young, and the patience they demonstrate with the residents is admirable. I would not hesitate to recommend Forest Edge.

I have always had positive experiences with Forest Edge. Satisfied that Mum is well cared for by caring and attentive staff. The home is well run and has coped extremely well during the pandemic. Always kept well informed of Mum’s wellbeing.

The staff have always been excellent. They keep us informed of any issues. They provide a friendly and caring environment, and apparently, the food is excellent. Throughout all these turbulent times, I have been confident that my father is safe and well looked after.

Mum has been with Forest Edge for 10 months and in that time I have found staff helpful, polite and caring. I had many questions in respect of Mum going into long term care and staff have taken the time to carefully and sympathetically explain things and give reassurances. I have been able to speak to Mum regularly on the telephone and on occasion, I have given feedback to staff which has been both acted upon and monitored. I have indeed been encouraged to express thoughts or views in respect of Mum's care and well-being. Forest Edge has a very friendly atmosphere and a homely environment. Mum's room, although small, is kept very clean as are all the public areas I have seen. Her lunchtime meal is varied and nutritional and Mum looks forward to that each day. Mum has had some minor health concerns but in the main these have been addressed promptly. To sum up, I feel that Forest Edge treat Mum with kindness, dignity and respect and that she is being well cared for at present.

I have always found the staff welcoming and supportive. A happy and friendly environment and a good to high level of care. All residents are given a choice of menu and where possible all tastes and diets are well catered for.

I would recommend this home to family members and can not fault the level of expertise shown by both the management team and all staff members involved in Mum's care.

All the staff are lovely and friendly. Thank you !!!

The home is clean but not clinical, making it a real home. Mum enjoyed the activities and the routines of the home. Our only regret is we didn't access it earlier.

Forest Edge is one of the cleanest - maybe spotless - care homes I have ever visited over the past few years. Even after meals, the staff clean up within seconds making the home a joy to visit (and a welcome change from many places I have been).

The manager has a great team of staff who all work together and that is what I call excellent team building. Well done!!! Keep it up.

P.s. (A well brewed tea and plenty of milk, thank you)

Healthcare is well provided by local the GP practice and the nursing team. When the time came, care plans were sensitively discussed and implemented in an accommodating manner.

The home is clean and the lounges fairly big and light so there is plenty of room for the residents to sit where they wish.

Welcoming, warm and friendly to both my mother and my husband and I. Clean, bright environment. Clearly lots of entertainment and activities for my mother to join in with and giving her a photograph of her dancing with one of the staff was a lovely touch! It helped us talk to her about her few days respite. We will most definitely ask for my mother to be placed there again. Mother also said she loved the food!