The Lawn Residential Care Home

119 London Road, Holybourne, Alton GU34 4ER
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9.7 50 Reviews
  • The Lawn Residential Care Home, Alton
The Lawn care home specialises in residential care. Rooms at The Lawn are spacious, light and airy with en suite facilities.

The Lawn offers a choice of communal areas with its two light and airy sitting rooms and spacious dining room, residents can enjoy the company of fellow residents, visiting family and friends.

The stunning grounds with sweeping lawned gardens, a shaded wooded area and an enchanting stream at the bottom of the garden are a soothing and calming space of enjoyment.

The dedicated care team at The Lawn understand that every resident is different. Care planning is personalised and centred on each individual resident's needs, coupled with this, the relaxed and informal environment of The Lawn makes The Lawn home from home for residents, families and friends alike.

Respite care packages are also available at The Lawn for people who need everyday care and support when carers need a respite break, or for people who need extra care and support during a recuperation period after an illness or hospital discharge.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1565 – £1775
  • RESPITE Self-Funded Residential Care: £1722 – £1953

These prices are only a guideline, please contact The Lawn Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Steve Swift (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Visiting

  • No visiting restrictions – you’re welcome at any time.

Parking

  • Follow drive round to the left for parking.

The Lawn Residential Care Home Reviews (50)

9.7

The Lawn Residential Care Home has a Review Score of 9.7 (9.694) out of 10, based on 15 reviews in the last 2 years.
Over all time The Lawn Residential Care Home has 50 reviews.

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Review from Sarah E (Daughter of Resident) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother lived at The Lawn from July 2023 to March 2025 when sadly she passed away. Throughout her time here, she always received great care from lovely, kind, professional staff who went above and beyond. The manager was always ready to listen to any concerns I had, and all staff at all levels were
genuinely very fond of Mum and shared our sadness when she died at 97 years old.
Reply from Alina Gutu, Care Home Manager at The Lawn Residential Care Home

Thank you so much for your kind and heartfelt words about your mother's time at The Lawn. We were truly honoured to care for her and to be part of her life from July 2023 until her passing in March 2025.It means a great deal to our entire team to know that you felt supported and that your mother received the care, kindness, and respect she deserved. She was a very special lady, and many of us here held her in great affection. We all shared in your sadness at her passing, and she is fondly remembered by the team.Thank you again for taking the time to share your experience-it is deeply appreciated by us all.Warm regards,

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Review from J M (Wife of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely pleased with the care and support my husband receives at Lawns Care Home. From the moment he arrived, he was warmly welcomed and has been truly happy and content ever since.
The carers are constantly kind, cheerful and attentive.
The home manager is excellent, she is approachable, and
professional. There is always a wide range of activities and entertainment, meals are of very good quality. New patio and beautiful gardens are enjoyable.
Reply from Alina Gutu, Care Home Manager at The Lawn Residential Care Home

Thank you so much for your kind and thoughtful words. We're truly delighted to hear how happy and well-supported your husband feels at Lawns Care Home. It means a great deal to us that you've noticed the dedication and compassion of our team-our carers and management take great pride in creating a welcoming, caring environment.We're also so pleased you've enjoyed the activities, meals, and our lovely outdoor spaces. Your feedback is incredibly encouraging and appreciated by the whole team. Thank you again for your trust and support. Warmest regards

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Review from L C (Resident) assisted by family/friend published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always have a very pleasant stay at The Lawn, the staff are very kind and helpful and nothing is too much trouble. Good selection of food which is home-cooked. And because of the excellent treatment of people, that is what makes me go there for respite.
Reply from Alina Gutu, Care Home Manager at The Lawn Residential Care Home

Thank you so much for your kind words and for taking the time to share your experience with us.We're delighted to hear that you consistently enjoy your stays at The Lawn and that our team's kindness and helpfulness make a positive difference. It's especially lovely to know that the home-cooked meals and the caring environment contribute to making your respite stays comfortable and welcoming.Your feedback truly means a lot to us, and we look forward to continuing to provide you with excellent care and support whenever you visit.

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Review from Louise W (Daughter of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After Christmas, my father stayed at The Lawn for respite care, and we were recently offered a full-time place for him. We are absolutely delighted with this outcome and couldn't be more grateful to the wonderful team here.


The care and attention he receives are exceptional-it's incredibly reassuring

to know that, at 94, he is in a place where he is safe, comfortable, and truly cared for. Every visit is met with warm smiles, and the staff go above and beyond to ensure that both my father and our family feel welcome and supported. Their kindness, professionalism, and dedication make all the difference.


We cannot praise the Home Manager highly enough. From the moment our father arrived at The Lawn, she has been an incredible source of support, guidance, and reassurance. Her dedication, kindness, and professionalism shine through in everything she does, making a profound difference not only to the residents but also to their families.

Reply from Alina Gutu, Care Home Manager at The Lawn Residential Care Home

Thank you so much for your heartfelt review. We are absolutely delighted to hear how pleased you and your family are with the care your father has received at The Lawn. It means the world to us to know that he feels safe, comfortable, and well looked after, and that your visits are met with the warmth and support you deserve. Your kind words about our team and Home Manager are truly appreciated. We are incredibly proud of the compassion and dedication they bring to their work every day, and it's wonderful to know that it has made such a positive impact on your family's experience. Thank you for trusting us with your father's care- it is a privilege to have him as part of The Lawn community.

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Review from L P (Wife of Resident) published on 4 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has had a very comfortable stay at The Lawn. Enjoying a delicious and varied menu and great care from all the staff. Cleanliness was excellent and attention from the staff and manager was second to none.
We will recommend The Lawn to friends and definitely use it again. The only slight down
was not having an ensuite shower so had to book a slot. Thank you all so much.
Reply from Alina Gutu, Care Home Manager at The Lawn Residential Care Home

Thank you so much for your kind feedback! We're delighted to hear that your husband had a comfortable stay and enjoyed the delicious menu and attentive service from our team. We appreciate your understanding regarding the shower arrangement and will take your feedback on board as we strive to enhance every aspect of our residents' experience. It was a pleasure to have you with us, and we look forward to welcoming you back to The Lawn in the future! Warm regards, The Lawn Team

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Review from L E (Daughter of Resident) published on 5 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father came to reside at the lawns from 2021 to 2024. He settled in quickly mostly due to the staff looking after him. There are always activities for the residents to do, which relatives are encouraged to get involved with. The management team ensure everything runs smoothly and safely. The food
is great, a good variety. My father sadly passed away however we are still made welcome when we pop in.
Reply from Alina Gutu, Care Home Manager at The Lawn Residential Care Home

Thank you for taking the time to share your heartfelt experience with us. We are honoured to have had the opportunity to care for your father. Our staff are dedicated to creating a welcoming and supportive environment for our residents, and it's wonderful to know that their efforts made a positive impact on your father's stay. We strive to offer engaging activities and encourage family involvement to make everyone feel at home. We also appreciate your kind words about our management team and the variety and quality of our food. Your feedback reassures us that we are meeting our goal of providing a safe and pleasant environment for our residents. It means a lot to us that you still feel welcome when you visit. Please know that you and your family will always be a part of our community.

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Review from G W (Niece of Resident) published on 31 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's been a difficult time for my Auntie as she adjusts to leaving her beloved home at nearly 50 years and giving up her independence. She has been shown such love and kindness, as have we. Now there are lots of things going on in her day (she spent 4 years isolated at home since her first stroke in
2020) and she enjoyed the company. I can't thank everyone enough.
Reply from Alina Gutu, Care Home Manager at The Lawn Residential Care Home

Thank you so much for your heartfelt review. We are grateful that we could be a part of her journey during this significant transition. Our team strives to provide a loving and supportive environment, and knowing that your Auntie has felt such kindness and care means the world to us. It's wonderful to hear that she is now enjoying a variety of activities and the company of others after such a long period of isolation. We are here to support her and your family in any way possible. Thank you again for your kind words. They truly affirm the dedication and compassion of our team.

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Review from Elizabeth R (Daughter-in-law of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law was a resident of The Lawn for two years. She had excellent care and attention. The staff were wonderful and nothing was too much trouble. The manager was caring and attentive and would not hesitate to recommend 'The Lawn', beautiful gardens, lots of activities and wonderful food. Thank
you to all for the care.
Reply from Alina Gutu, Care Home Manager at The Lawn Residential Care Home

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your mother-in-law received excellent care and attention during her time at The Lawn. Our dedicated staff members work tirelessly to ensure that every resident feels valued and supported. We're delighted that you found our gardens beautiful, our activities engaging, and our food wonderful. Your recommendation means the world to us. Thank you again for entrusting us with your loved one's care.

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Review from N H (Daughter of Resident) published on 30 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are friendly and approachable. They treat residents with care and respect. The setting is beautiful with well-kept gardens. Residents' rooms are clean and spacious. The food is very good and families are encouraged to attend activities at The Lawn when they are on. All staff work very hard
and are always polite to residents' families. My Mum is happy here and feels safe and secure.
Reply from Alina Gutu, Care Home Manager at The Lawn Residential Care Home

Thank you for your review! We're thrilled to hear about your positive experience. Your feedback inspires us to strive for excellence every day. We are truly grateful for your kind words and for choosing us.

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Review from E P (Daughter of Resident) published on 15 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care my mother receives. The staff are always friendly and helpful. The facilities are good and residents are treated with a personal touch. There are a variety of regular and special activities. The accommodation is good and the building is well maintained. Apart from the lift
which is often out of order. I am very satisfied with how The Lawn has provided for mum.
Reply from Jessica Dean, Head of Marketing and Communications at The Lawn Residential Care Home

Thank you for your kind review, it is greatly appreciated.

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Review from A P (Son of Resident) published on 13 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been well treated during her stay at The Lawn. The staff are polite and caring.
Reply from Jessica Dean, Head of Marketing and Communications at The Lawn Residential Care Home

Thank you for taking the time to review The Lawn, we really appreciate it.

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Review from S H (Daughter of Resident) published on 1 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly approachable staff who listen and who help to create a homely environment for residents. There are many activities on offer from exercise to arts and crafts as well as events where relatives are invited to join in. The Lawn's link with the local pre-school is beneficial to both sides. The Lawn
is a bright, spacious home with beautifully kept grounds for residents and their visitors enjoyment.
Reply from Jessica Dean, Head of Marketing and Communications at The Lawn Residential Care Home

Thank you for your kind review, we really appreciate your feedback.

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Review from Gill M (Daughter of Resident) published on 1 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having visited a few care homes I knew that The Lawn would be the best place for my mum’s long-term care as she had become unable to live independently. She was assessed by the manager whilst in hospital and we were able to make her room homely with items of her own furniture before she arrived. The
staff have been wonderful in caring for her and helping her come to terms with not only living in a care home but also the change in her physical abilities. There is a good range of activities, accessible to everyone (even visitors!) and the grounds are just beautiful, whether for a stroll or just viewing from the window. The food is good and freshly cooked, served in an airy dining room, where families can also be included. The Lawn has a warm and homely feel, all staff are friendly and helpful and are a great support, not just to my mum, but also in reassuring me of the difficult decisions that had to be made on her behalf.
Reply from Jessica Dean, Head of Marketing and Communications at The Lawn Residential Care Home

Thank you for your kind review, it is greatly appreciated.

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Review from A G (Daughter of Resident) published on 27 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has only been at The Lawn for a short time but I am very impressed by the dedication of the staff and management. Not only making sure that my father is comfortable and feels safe but also giving the time to family members' worries and concerns. My father has always had set daily routines
and knows exactly what he likes and doesn't like. The Lawn is very good at adapting to an individual's every need and wants, meal choices, time they get up etc.
Reply from Alina Gutu, Care Home Manager at The Lawn Residential Care Home

Thank you for taking the time to complete this review. It means a lot to our staff to be recognised. We will continue to make sure that your father is comfortable and safe at all times.

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Review from Ron W (Resident) published on 27 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In all aspects good, most excellent.
Reply from Alina Gutu, Care Home Manager at The Lawn Residential Care Home

Thank you for taking the time to complete this review which is highly appreciated by management and staff.

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Review from Jennifer P (Daughter of Resident) published on 26 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The Lawn management and staff, not only go the extra mile for special occasions such as birthdays, they endeavour to make all family meals celebratory. Craftily -folded napkins and small gifts are much appreciated and contribute to happy times. Thank you all.
Reply from Alina Gutu, Care Home Manager at The Lawn Residential Care Home

Thank you for taking the time to complete this review and for acknowledging the staff. We all enjoy contributing to our residents special occasions, it gives us satisfaction when residents and their families enjoy their special time together.

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Review from J P (Son of Resident) published on 16 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From our initial contact with The Lawn Residential Care Home, when we were seeking care accommodation with some urgency, through the assessment process to our arrival and the installation of my mother, the staff and manager were all very welcoming, positive and flexible. My mother seems settled in a
comfortable room which she likes and is developing a rapport with the carers assigned to her. We are relieved she is being cared for in a place of safety where she is becoming more content. Thank you!
Reply from Alina Gutu, Care Home Manager at The Lawn Residential Care Home

Thank you for taking the time to complete this review. We are pleased to hear about your positive experience. We are pleased that your mum is building a rapport with the carers and she likes the room. She has built a positive relationship with the other residents.

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Review from S B (Daughter of Resident) published on 11 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I attended a Mother's Day lunch. The food was excellent, and the staff were so helpful to the residents without being patronising.
Reply from Alina Gutu, Care Home Manager at The Lawn Residential Care Home

Thank you for taking the time to complete this review. We are pleased to hear about your positive experience and thank you for acknowledging our staff.

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Review from Felicity C (Daughter of Resident) published on 17 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother has been cared for at The Lawn Residential Care for ten years. She has enjoyed the programme of activities arranged for the residents and the gardens where the lawn is situated. In the early days, we could take her around the village and occasionally out for lunch. The care and respect she
has received from all the staff are admirable. She had many happy years there and we were always made welcome when we visited.
Reply from Alina Gutu, Care Home Manager at The Lawn Residential Care Home

Thank you for taking the time to complete this review. Your mum has been a great part of our community and she is greatly missed. Thank you for acknowledging the staff.

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Review from Gill P (Daughter of Resident) published on 16 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum has been a resident for ten years - she has been very happy and we have always been impressed with the caring way she has been looked after. The home is secure but I was given a door pass to enter the home, which works very well. The staff are lovely and really care.
Reply from Alina Gutu, Care Home Manager at The Lawn Residential Care Home

Thank you for taking the time to complete this review. Your mum was well loved by all our staff which got to know her very well. I has been our pleasure to care for your mum which we greatly miss.

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Current Review Score: 9.7 (9.694)

Overview of Review Score

The Review Score of 9.7 (9.694) out of 10 for The Lawn Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.694 for The Lawn Residential Care Home is calculated as follows: ( (131 Excellents x 5) + (43 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 180 Ratings = 4.694
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Lawn Residential Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Steve

Steve Swift

Job Title: Care Home Manager Joined: 2025

"I have worked in the Care Sector for 27 years, including having helped set up and run a care agency for about eight and a half years; but my care career journey began following a career as a Sign Writer and Engraver.


I’d always wanted to work in the Care Industry as I had, and still do have, an inbuilt need to be able to have a positive impact on somebody’s daily life; it’s one of the most rewarding elements of my role.
At The Lawn, we have a caring, kind and devoted Care Team who are all dedicated to delivering individual, bespoke, great care to each resident and respite guest – I really couldn’t ask for a better team.


No two days are the same, but each day is totally fulfilling. I really enjoy making the residents smile and listening to their life experiences. My motivation is to support the older people we care for and show them the respect, compassion and empathy that they deserve.


Being able to support older people, having a positive impact on their day, offering reassurance so they know that I’m listening and will do everything within my power to help them is at the heart of what I love and am committed to doing, every day."

Frequently Asked Questions about The Lawn Residential Care Home

What types of Care is The Lawn Residential Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Lawn Residential Care Home have?

There are 31 Single Rooms.

What are the Facilities & Services at The Lawn Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Lawn Residential Care Home to the centre of Alton?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Lawn Residential Care Home to verify any information. View our terms and conditions. The Lawn Residential Care Home has an Enhanced Service - more info.