The Lawn, Alton, Hampshire
The Lawn, Alton, Hampshire
The Lawn, Alton, Hampshire

The Lawn is a beautiful Georgian period home in the rural village of Holybourne, Hampshire. The building has been sympathetically modernised to meet the needs of residents.

All rooms are designed to be spacious, light and airy. The Lawn also has a large dining room and two comfortable and cosy sitting rooms.

From housekeeping to the care and management teams, all staff are trained to the highest standard. They create a personalised care plan for each of the residents, ensuring that the enthusiastic, compassionate staff are able to meet everyone’s personal needs.

Respite care is also available at The Lawn. Please get in touch to find out more.

Group: Friends of the Elderly

Person in charge: Julie Hynd (Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 31 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 65+.

Single Rooms: 31

Rooms with ensuite WC: 31

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on The Lawn: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 The Lawn has a Review Score of 9.4 (9.426)

The Review Score of 9.4 (maximum of 10) for The Lawn is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for The Lawn in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.458 for The Lawn is calculated as follows: ( (36 Excellents x 5) + (33 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 72 Ratings = 4.458

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.968 Points relating to the number of positive Reviews for The Lawn is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.2 positive Reviews (31 registered maximum number of service users ÷ 5). 6 Reviews ÷ 6.2 Target = 0.968

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Lawn?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Lawn

  • Daughter of Resident/Service User
    4
  • Daughter-in-law of Resident/Service User
    1
  • Son of Resident/Service User
    1

My mother, who is 92 and has dementia and osteoporosis, has been at The Lawn for more than 2 years.
She is well cared for in a very safe environment.
The staff are always kind and spend time to ensure that my mother understands what is happening.
She is able to take part in a range of activities and outings which she enjoys.
The staff are generally knowledgeable and it is clear that they undertake regular training.
I have recommended The Lawn to friends and work colleagues.

How likely would you be to recommend The Lawn? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Lovely home. My mother-in-law is well cared for and enjoys the company and activities. Beautiful, well-kept grounds. Caring and friendly staff who treated residents as individuals - all staff, not just staff. Varied menu with good home cooked food served in a pleasant dining room. Wine and nibbles available before lunch and supper!

How likely would you be to recommend The Lawn? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My mother has been at The Lawn for over 7 years now and I have been very happy with her care. Everyone is always very attentive to her needs. When she has been ill, I feel that they all gave extra attention both to her and to me.
She is my only relative and I know that the staff are aware of this and they help me through any crisis.
I feel very lucky that she is in such a pleasant environment, although she is bed bound and does not come out of her room. I visit 2-3 times per week and always find the staff very friendly.

How likely would you be to recommend The Lawn? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has been at The Lawn for 4.5 years. She is very happy there and always says so when we meet her friends in the village. Her health has deteriorated since she arrived but the staff have always accommodated her needs and adjust the care they provide accordingly. The staff are always kind and friendly. I can only praise their commitment and hard work towards the residents. I have complete confidence in the way they care for my mother. The grounds are beautifully kept which is important as I am unable to get Mum in the car so we love to walk or sit and enjoy the garden. On occasions, there are things that I need to raise and I feel comfortable to do so. The only criticism is that my mother recently saw a doctor after I raised a concern about shortness of breath - it turned out she had a chest infection but I was not informed that she had seen a doctor or the outcome. The Lawn has a great reputation for being the best care home in the area and I am delighted that my mum is there.

How likely would you be to recommend The Lawn? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The family chose this home as it had a very pleasant atmosphere on the initial visit. The staff were helpful and the rooms inviting. Since then we have been very satisfied. Everyone is friendly and caring and great efforts are made to ensure residents are happy and feel at home as far as possible.

How likely would you be to recommend The Lawn? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother is treated with great kindness and patience.
The staff remain cheerful which gives a generally happy atmosphere.

How likely would you be to recommend The Lawn? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

There are currently no awards/recognitions posted yet for The Lawn

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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