The Lawn Residential Care Home

119 London Road, Holybourne, Alton GU34 4ER
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9.7 50 Reviews
  • The Lawn Residential Care Home, Alton
The Lawn care home specialises in residential care. Rooms at The Lawn are spacious, light and airy with en suite facilities.

The Lawn offers a choice of communal areas with its two light and airy sitting rooms and spacious dining room, residents can enjoy the company of fellow residents, visiting family and friends.

The stunning grounds with sweeping lawned gardens, a shaded wooded area and an enchanting stream at the bottom of the garden are a soothing and calming space of enjoyment.

The dedicated care team at The Lawn understand that every resident is different. Care planning is personalised and centred on each individual resident's needs, coupled with this, the relaxed and informal environment of The Lawn makes The Lawn home from home for residents, families and friends alike.

Respite care packages are also available at The Lawn for people who need everyday care and support when carers need a respite break, or for people who need extra care and support during a recuperation period after an illness or hospital discharge.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1565 – £1775
  • RESPITE Self-Funded Residential Care: £1722 – £1953

These prices are only a guideline, please contact The Lawn Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Steve Swift (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Visiting

  • No visiting restrictions – you’re welcome at any time.

Parking

  • Follow drive round to the left for parking.

The Lawn Residential Care Home Reviews (50)

Total of 50, showing 41-50
9.7

The Lawn Residential Care Home has a Review Score of 9.7 (9.694) out of 10, based on 15 reviews in the last 2 years. Over all time The Lawn Residential Care Home has 50 reviews.

Overall Experience

  • 30
  • 19
  • 0
  • 1
  • 0

Date Published

50
4
5
15
35

Review from John C (Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the care, staff and facilities. Uncomfortable as other residents mostly suffered from dementia at various levels, whilst I was there for just a weeks respite care.

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Review from Margaret M (Wife of Resident) published on 28 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given was excellent and I was very reassured by attention given after a rather distressing time in hospital. Medication given particular atention. I had hoped for more interaction and activity. This may be rather unreasonable given that my husband has rather particular needs. He thoroughly
enjoys his time and displays a degree of independence usual at home. THank you so much.

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Review from William L (Son of Resident) published on 4 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good service.

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Review from Peter D (Nephew of Resident) published on 2 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt lived at The Lawn for more than five years. She made many friends among her fellow residents, staff and members of the very active Support Group. These were five of the happiest years of her later life. She was a very strong-minded person and the staff allowed her independence and dignity while
giving her all the care and support that she needed.

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Review from Jennifer G (Daughter of Resident) published on 9 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent caring staff at all levels but often were short staffed.
Could do with more activities.
Overall, I would recommend the Lawn.

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Review from D S (Daughter of Resident) published on 17 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who is 92 and has dementia and osteoporosis, has been at The Lawn for more than 2 years.
She is well cared for in a very safe environment.
The staff are always kind and spend time to ensure that my mother understands what is happening.
She is able to take part in a range of activities
and outings which she enjoys.
The staff are generally knowledgeable and it is clear that they undertake regular training.
I have recommended The Lawn to friends and work colleagues.

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Review from S S (Daughter of Resident) published on 24 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at The Lawn for over 7 years now and I have been very happy with her care. Everyone is always very attentive to her needs. When she has been ill, I feel that they all gave extra attention both to her and to me.
She is my only relative and I know that the staff are aware of this
and they help me through any crisis.
I feel very lucky that she is in such a pleasant environment, although she is bed bound and does not come out of her room. I visit 2-3 times per week and always find the staff very friendly.

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Review from L B (Daughter-in-law of Resident) published on 24 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely home. My mother-in-law is well cared for and enjoys the company and activities. Beautiful, well-kept grounds. Caring and friendly staff who treated residents as individuals - all staff, not just staff. Varied menu with good home cooked food served in a pleasant dining room. Wine and nibbles available
before lunch and supper!

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Review from M H (Daughter of Resident) published on 5 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family chose this home as it had a very pleasant atmosphere on the initial visit. The staff were helpful and the rooms inviting. Since then we have been very satisfied. Everyone is friendly and caring and great efforts are made to ensure residents are happy and feel at home as far as possible.

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Review from R A (Son of Resident) published on 25 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is treated with great kindness and patience.
The staff remain cheerful which gives a generally happy atmosphere.

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Current Review Score: 9.7 (9.694)

Overview of Review Score

The Review Score of 9.7 (9.694) out of 10 for The Lawn Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.694 for The Lawn Residential Care Home is calculated as follows: ( (131 Excellents x 5) + (43 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 180 Ratings = 4.694

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Lawn Residential Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (2)

Meet the Team (1)

Steve

Steve Swift

Job Title: Care Home Manager

Joined: 2025

"I have worked in the Care Sector for 27 years, including having helped set up and run a care agency for about eight and a half years; but my care career journey began following a career as a Sign Writer and Engraver.


I’d always wanted to work in the Care Industry as I had, and still do have, an inbuilt need to be able to have a positive impact on somebody’s daily life; it’s one of the most rewarding elements of my role.
At The Lawn, we have a caring, kind and devoted Care Team who are all dedicated to delivering individual, bespoke, great care to each resident and respite guest – I really couldn’t ask for a better team.


No two days are the same, but each day is totally fulfilling. I really enjoy making the residents smile and listening to their life experiences. My motivation is to support the older people we care for and show them the respect, compassion and empathy that they deserve.


Being able to support older people, having a positive impact on their day, offering reassurance so they know that I’m listening and will do everything within my power to help them is at the heart of what I love and am committed to doing, every day."

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