Tall Oaks

5 Pirbright Road, Farnborough Park, Farnborough GU14 7AB
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8.8 3 Reviews
  • Tall Oaks, Farnborough
Tall Oaks provides residential support and accommodation for up to six adults with learning disabilities, physical disabilities, profound and multiple learning disabilities (PMLD), autism, sensory impairments and complex needs.

The team understand the importance of each individual’s passions and interests and support them to express themselves to make choices and decisions about their lives.

The home offers a homely, safe and personalised environment. All six bedrooms have ensuites and overhead track hoists. There is an open plan lounge/dining area and a kitchen which has lowered sideboards to enable people to become more independent with preparing food and drinks. There is a lift which makes the home fully wheelchair accessible.

The garden has a log cabin which is used all year round, a great space for family and friends to visit. There is also a sensory area and people are supported to grow flowers, fruit and vegetables.

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Care Provided

Primary Care Categories

  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care
  • Younger Adults

Care Types Provided

  • Residential Care
  • For a maximum of 6 Service Users

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Xanthe Dean (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (6)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (6)

Visiting

  • Contact Xanthe Dean the Registered Manager

Tall Oaks Reviews (3)

8.8

Tall Oaks has a Review Score of 8.8 (8.833) out of 10, based on 1 reviews in the last 2 years. Over all time Tall Oaks has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
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Date Published

3
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1
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2

Review from Maria W (Cousin of Resident) published on 10 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin has lived within the home for many years now and the care and attention she receives is absolutely amazing. I can not imagine not having this service to support our family.
The care and compassion is invaluable after the sudden loss of my counsin's mother the team at tall oaks were very
supportive to our family at the difficult time and supporting with ensuring she was able to be present for her funeral and ongoing compassion.
My cousin has the best life experiences, including social life experiences days out and lives life to the max with the attentive staff team.
Family involvement is incredible thank you for keeping us so informed and welcomed, the home is well maintained and the friendly welcoming team make us all feel so at home when visiting. Thank you tall oaks for your hard work and dedication

Reply from Xanthe Dean, Registered Manager at Tall Oaks

Dear Maria,Thank you so much for your kind and heartfelt review. On behalf of myself and the entire team at Tall Oaks, we're truly grateful for your lovely words and your continued trust in us to support your cousin.We're so pleased to hear that you feel the care and compassion we provide makes a difference, especially during such a difficult time following your families loss. It was an honour to support your family and ensure she could be part of such an important moment.It's wonderful to know that your cousin is enjoying meaningful life experiences and a vibrant social life, our team is passionate about helping each person live life to the fullest.We're delighted that you feel welcomed and well-informed. Family involvement is something we value deeply, and your kind words mean a great deal to us all.Thank you again for your support, it truly means the world to us. Warm wishes, the Tall Oaks Team

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Review from Kelly B (Relative of Resident) published on 7 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been a resident at Tall Oaks since October 2019 and we love it. The staff have made every effort to make him feel welcome and have involved us in every decision and made his transition into his new home go really smoothly. When Covid-19 hit the world the team followed every possible guidance
and kept the house safe, although it was hard not to see our son for a period of time we were telephoned and emailed to make us aware of how things were doing in the house. They had to make sure all the residents were safe and protected and their hard work has been proven as there have been no cases of Covid within Tall Oaks. We as a family cannot thank the manager and her team enough for looking after our son and his fellow residents.

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Review from Ros B (Mother of Resident) published on 7 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been very well cared for in the 14 years she has lived at Tall Oaks. She is happy and settled. During the pandemic when all her regular activities have been stopped and she has been unable to have contact with family, they have done a fantastic job of helping her to cope with something
intensely difficult for her. We expected a lot of meltdowns and self-harm but in fact, this has been fairly minimal and it has been down to the hard work of the staff in keeping her calm, happy and enjoyably occupied.

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Current Review Score: 8.8 (8.833)

Overview of Review Score

The Review Score of 8.8 (8.833) out of 10 for Tall Oaks is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Tall Oaks is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.833 Points relating to the number of positive Reviews for Tall Oaks is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 6 registered maximum number of service users is 1.2. 1 Positive Reviews ÷ 1.2 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

Meet the Team (1)

Xanthe

Xanthe Dean

Job Title: Registered Manager

Xanthe began her career in Health and Social Care at the age of 18 specialising in autism and behaviours that challenge.


Starting out as a Support Worker within six years she progressed into the role of a Home Manager. Xanthe is the Registered Manager at both Tall Oaks and Blue Cedars.


Xanthe is devoted to providing quality person-centred care and support, alongside encouraging the people she supports to gain independence and feel empowered to make choices and decisions about their lives.

Frequently Asked Questions about Tall Oaks

What types of Care is Tall Oaks registered for?

Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Permanent Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Tall Oaks have?

There are 6 Single Rooms.

What are the Facilities & Services at Tall Oaks?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Tall Oaks to the centre of Farnborough?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tall Oaks to verify any information. View our terms and conditions. Tall Oaks has an Enhanced Service - more info.