Brendoncare Meadway, Winchester, Hampshire
Brendoncare Meadway, Winchester, Hampshire
Brendoncare Meadway, Winchester, Hampshire

Brendoncare Meadway has been specifically designed to enable older people to live independent, happy and fulfilling lives. Located in a quiet rural area of Winchester, it provides residential care for 13 residents who can no longer live independently at home.

Combining warmth and community spirit with caring expertise, the home enables residents to be cared for, secure in the knowledge that their individuality will be respected however frail they may become.

Group: Brendoncare Foundation

Person in charge: Catherine Green (Care Home Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 13 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 60+.

Single Rooms: 13

Rooms with ensuite WC: 11

Weekly Charges Guide: Personal Care Single from £528

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Brendoncare Meadway: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 Brendoncare Meadway has a Review Score of 9.1 (9.083)

The Review Score of 9.1 (maximum of 10) for Brendoncare Meadway is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Brendoncare Meadway in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.333 for Brendoncare Meadway is calculated as follows: ( (27 Excellents x 5) + (12 Goods x 4) + (8 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 48 Ratings = 4.333

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.75 Points relating to the number of positive Reviews for Brendoncare Meadway is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 2.6 positive Reviews (13 registered maximum number of service users ÷ 5). 4 Reviews ÷ 2.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Brendoncare Meadway?

  • Extremely LIKELY
    2
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Brendoncare Meadway

  • Son of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Niece of Resident/Service User
    1

I have been extremely happy with the care my mother has had in this home where she has been for the past 8 years. The staff have been very kind, caring and attentive to her needs, especially in the last few months when she has needed extra care. I wouldn't hesitate to recommend this home to others.

How likely would you be to recommend Brendoncare Meadway? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Kate Green, Home Manager at Brendoncare Meadway responded to this review on 19 May 2017:

Thank you so much for your review of Brendoncare Meadway. It is an absolute pleasure to be looking after your amazing mum.

We wanted somewhere with a family and homely atmosphere as well as excellent care facilities and support as needed. I had heard very favourable reports of BrendonCare over a long period of time, and as soon as I walked through the door of BrendonCare Meadway, I was convinced that I had found just where Mum would want to stay and be very happy. It was just like entering a very well kept private house, with everything spotless and a very happy set of residents and staff.
From the first day she arrived to have lunch with her new friends, the warmth and care shown made her feel part of the family straight away, and upon our return, she was very well settled in and there was no question of her not wanting to stay permanently.
Mum loves the food, the staff, and the company and also now the weather is improving being able to potter around the lovely garden.

We would recommend BrendonCare to everyone if you want what's best for your loved ones as well as peace of mind for the whole family.

How likely would you be to recommend Brendoncare Meadway? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elaine Warriner, Marketing and Communications Manager at Brendoncare Meadway responded to this review on 14 Mar 2017:

Thank you for your feedback about Brendoncare Meadway and your very kind words. We are delighted that your mum feels happy and well cared for at Meadway and that we are able to provide the right environment and care to suit her. We wish all the best to you and your family and we look forward to seeing you on your next visit to Brendoncare Meadway.

Brendoncare Meadway has a lovely feeling to it. When you walk in, it smells fresh and clean. There is a calm kind atmosphere. All the staff I have met are kind and polite. I am confident my Aunt receives great care. However, there are a number of minor issues that cause my Aunt stress. She is afraid to mention them as she does not want to be seen as a trouble maker. These issues are very minor but if addressed would improve my Aunt's life. These are:

When her clothes come back from the laundry they are still damp so she has to dry them on her radiator in her room;
Fresh napkins are not provided at supper time and are reused from lunch. My Aunt has seen residents blow their nose on napkins and these are reused not necessarily by the same resident.
There are very little activities run for the residents. They are often left to entertain themselves. Activities that are supposed to the run often are not.

How likely would you be to recommend Brendoncare Meadway? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Very Poor

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Elaine Warriner, Marketing and Communications Manager at Brendoncare Meadway responded to this review on 13 Mar 2017:

Thank you for taking the time to send your feedback about Brendoncare Meadway. Thank you for your kind words about the home. We have discussed your concerns with our housekeeping and activity teams and are confident that these have now been resolved. Please be assured that if your aunt has any further concerns, she can raise these with the manager or any other staff member at any time and they will be addressed. We look forward to seeing you on your next visit to Brendoncare Meadway.

Brendoncare Meadway is working well for my mother and her family. I am happy that she is safe and cared for, albeit my mother does not always make it easy. The staff are good (indeed some excellent), though there are some ups and downs. An improved understanding of the relationship between bodily medical problems and state of mind might be helpful to all. Management could be seen to be out and about more rather than sitting behind a computer. The one area of real concern that I have is the centralised Brendoncare accounting service, which I find distinctly amateur.

How likely would you be to recommend Brendoncare Meadway? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

Elaine Warriner, Marketing and Communications Manager at Brendoncare Meadway responded to this review on 13 Mar 2017:

Thank you for your review and taking the time to send in your feedback about Brendoncare Meadway. We are delighted to hear that you feel your mother is safe and well cared for. We have noted your other comments and would like to assure you that the manager is available whenever she is on site, whether in her office or in communal areas of the home. If you have any concerns at any time, both the manager and our accounts team would be delighted to discuss these with you, in order to reach a quick resolution. We look forward to seeing you on your next visit to Brendoncare Meadway.

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Care Home Idol 2016

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