Brendoncare Meadway

Mead Road, Winchester SO23 9RF
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9.4 29 Reviews
  • Brendoncare Meadway, Winchester
Located in St Cross, a tranquil part of Winchester, Brendoncare Meadway provides high quality permanent or respite residential care. Meadway has 13 bedrooms, making it feel more like a large family house rather than a care home. The home enjoys a lovely warm and relaxed atmosphere where care is tailored to meet each resident’s needs, helping them to continue to live as independently as they wish.

The compassionate team combine warmth and community spirit with caring expertise to ensure everyone feels ‘at home’.

The home’s mature garden is well stocked full of fragrant flowers and herbs, providing a happy place to potter for those with green fingers. The summer house, pergola and awning all give shade on sunny days.

The team are proud to hold a 5-star food hygiene rating from the Food Standards Agency (October 2022). The Chef Manager regularly engages with residents to understand their dietary requirements, personal preferences, and allergies.
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Care Provided by Brendoncare Meadway

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 13 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1750

Respite stays cost an additional 10% per week on the standard fee.
Anyone who moves in to a Brendoncare home as a permanent resident is eligible for our Care Life. This is a charitable top up payment ensures that once welcomed into our home, we will not ask anyone to leave other than in exceptional circumstances.

These prices are only a guideline, please contact Brendoncare Meadway to find out the exact price for your requirements.

Contact Brendoncare Meadway to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Brendoncare Meadway to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Danielle Parnell (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (13)
  • Single Rooms with Ensuite Wet Room (10)

Brendoncare Meadway Reviews (29)

9.4

Brendoncare Meadway has a Review Score of 9.4 (9.368) out of 10, based on 8 reviews in the last 2 years.
Over all time Brendoncare Meadway has 29 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Brendoncare Meadway
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Total of 29, showing 21-29
Review from Beverly H (Daughter of Resident) published on 6 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been at Meadway since 1st February 2018. I cannot pretend she wanted to leave her home and go there but with her physical disability and developing dementia we had no option but to find a care home that could look after her better than I could.
This week three of her dearest friends came
to visit my mum at Meadway. They were warmly welcomed with coffee, followed by a delicious lunch. Our friends were thrilled with my mum’s light, bright bedroom, filled with furniture and pictures from “home”. They kept commentating on how fresh, clean and bright the whole building was. They loved the garden, which they knew would always be an important contributor to my mum’s quality of life. There was great interaction with the staff and everyone had such a happy time.
I believe our friend's opinion of what a care home was was totally changed by their experience at Meadway. But, most importantly they were so thrilled to find my mum happy and settled and to see “the old .....laughing lots”.
Reply from Mandy Gilbert, Home Manager at Brendoncare Meadway
Thank you, Beverly, for taking the time to review Meadway. It is lovely to have your Mum settled and living with us and wonderful to hear that her friends saw her happy and the ‘old’ her and enjoyed…read more
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Review from Jonathan S (Son of Resident) published on 11 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having worked at as General Practitioner I have encountered many different residential homes and care settings and can say without a doubt that we have been extremely fortunate in having found a place for my mother at Meadway. It is a small care home, and as soon as you go through the front door you
can sense how homely, relaxed and caring the environment is. The staff are attentive and experienced and take demands and difficulties in their stride. The food is excellent and individually tailored to the residents' wishes, and my mother is now eating a lot better and is delighted with the standard. There are comfortable places to sit, both inside and in the lovely gardens. The care is methodical and organised but flexible when necessary, and the staff are proactive in looking for extra ways to help. The manager is excellent, shows experience, commitment and sensitivity, and is respected by the staff. They are happy, work well as a team and are rightly proud of the care they offer.
Reply from Mandy Gilbert, Home Manager at Brendoncare Meadway
Thank you, for your kind review. We are enjoying having your mother with us and am pleased that she is now eating better and enjoying the care and homely environment.
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Review from Lysbeth J (Relative of Resident) published on 11 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Meadway is a very special place. Small, homely, very personal with a wonderful atmosphere. The rooms are spacious and residents make them individual and like home. The public rooms are light, airy and not at all institutional. Lovely gardens. But what makes Meadway is the staff - without exception,
caring, loving, relaxed, patient and kind - from the manager and administrator, through to the carers, cooks, cleaners and handyman. They take time with every resident and are always smiling and cheerful. They go the extra mile to cater for any individual requests or alternative food requests. They respond promptly day and night. My relative has settled very happily and is very happy with the staff and home. I cannot recommend highly enough! - so different from our previous experience of a very stylish but much larger home which despite high standards of care, fulfilling all the necessary standards, somehow lacked the personal touch of Meadway. This is 'home' rather than just a 'care home'.
Reply from Mandy Gilbert, Home Manager at Brendoncare Meadway
Thank you, Lysbeth, for your kind review and we are delighted to hear that your relative has settled well and is enjoying the care, friendliness and family feel of our small home.
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Review from J A (Friend of Resident) published on 22 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Last week I visited a friend who had moved into Brendoncare Medway and was amazed and delighted to find such a light, airy, fresh and friendly arrangement of rooms rather like the comfort of a country house (not a hotel).
So impressed was I that the very next morning I telephoned to reserve a place
for myself.
Reply from Kate Green, Home Manager at Brendoncare Meadway
Thank you so much for your review of Brendoncare Meadway. It was lovely to meet you and we look forward to you becoming part of the Meadway family.
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Review from H H (Regular Volunteer) published on 9 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a C/E priest of the local parish, I visit regularly, taking a communion service monthly for any resident who wishes to attend. The staff are always friendly and helpful. Keen to assist residents to attend if they wish to and it is at all possible. The spiritual welfare of residents seems important
and residents are nearly always ready and waiting. Staff also tell me if anyone needs an extra visit.
Although I have been in this post only 7 months, the manager seems keen that I am involved in the life of the home.
My assessment is based only on visiting and observations during visits.
Reply from Kate Green, Home Manager at Brendoncare Meadway
Thank you for your review of Brendoncare Meadway and for all that you do to support our residents. We look forward to seeing you on your next visit.
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Review from J W (Daughter of Resident) published on 19 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been extremely happy with the care my mother has had in this home where she has been for the past 8 years. The staff have been very kind, caring and attentive to her needs, especially in the last few months when she has needed extra care. I wouldn't hesitate to recommend this home to others.
Reply from Kate Green, Home Manager at Brendoncare Meadway
Thank you so much for your review of Brendoncare Meadway. It is an absolute pleasure to be looking after your amazing mum.
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Review from Stephen P (Son of Resident) published on 16 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
We wanted somewhere with a family and homely atmosphere as well as excellent care facilities and support as needed. I had heard very favourable reports of BrendonCare over a long period of time, and as soon as I walked through the door of BrendonCare Meadway, I was convinced that I had found just where
Mum would want to stay and be very happy. It was just like entering a very well kept private house, with everything spotless and a very happy set of residents and staff.
From the first day she arrived to have lunch with her new friends, the warmth and care shown made her feel part of the family straight away, and upon our return, she was very well settled in and there was no question of her not wanting to stay permanently.
Mum loves the food, the staff, and the company and also now the weather is improving being able to potter around the lovely garden.


We would recommend BrendonCare to everyone if you want what's best for your loved ones as well as peace of mind for the whole family.

Reply from Elaine Warriner, Marketing and Communications Manager at Brendoncare Meadway
Thank you for your feedback about Brendoncare Meadway and your very kind words. We are delighted that your mum feels happy and well cared for at Meadway and that we are able to provide the right…read more
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Review from Kate I (Niece of Resident) published on 14 March 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Brendoncare Meadway has a lovely feeling to it. When you walk in, it smells fresh and clean. There is a calm kind atmosphere. All the staff I have met are kind and polite. I am confident my Aunt receives great care. However, there are a number of minor issues that cause my Aunt stress. She is
afraid to mention them as she does not want to be seen as a trouble maker. These issues are very minor but if addressed would improve my Aunt's life. These are:


When her clothes come back from the laundry they are still damp so she has to dry them on her radiator in her room;
Fresh napkins are not provided at supper time and are reused from lunch. My Aunt has seen residents blow their nose on napkins and these are reused not necessarily by the same resident.
There are very little activities run for the residents. They are often left to entertain themselves. Activities that are supposed to the run often are not.

Reply from Elaine Warriner, Marketing and Communications Manager at Brendoncare Meadway
Thank you for taking the time to send your feedback about Brendoncare Meadway. Thank you for your kind words about the home. We have discussed your concerns with our housekeeping and activity teams…read more
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Review from D E (Son of Resident) published on 14 March 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Brendoncare Meadway is working well for my mother and her family. I am happy that she is safe and cared for, albeit my mother does not always make it easy. The staff are good (indeed some excellent), though there are some ups and downs. An improved understanding of the relationship between bodily
medical problems and state of mind might be helpful to all. Management could be seen to be out and about more rather than sitting behind a computer. The one area of real concern that I have is the centralised Brendoncare accounting service, which I find distinctly amateur.
Reply from Elaine Warriner, Marketing and Communications Manager at Brendoncare Meadway
Thank you for your review and taking the time to send in your feedback about Brendoncare Meadway. We are delighted to hear that you feel your mother is safe and well cared for. We have noted your…read more
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Current Review Score: 9.4 (9.368)

Overview of Review Score

The Review Score of 9.4 (9.368) out of 10 for Brendoncare Meadway is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.568 for Brendoncare Meadway is calculated as follows: ( (52 Excellents x 5) + (34 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 88 Ratings = 4.568
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Brendoncare Meadway is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 13 registered maximum number of service users is 2.6, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

Danielle

Danielle Parnell

Job Title: General Manager Joined: 2023

Danielle is the Manager for Knightwood, Meadway and Old Parsonage Court. Danielle has worked within the health and social care sector for around 13 years in various different roles and organisations across Hampshire.


The values of Brendoncare were one of the determining factors in Danielle applying for this role, as she felt they resonated with her own.

Mona

Mona Iqbal

Job Title: Deputy Manager Joined: 2024

My name is Tayyaba Iqbal and known as Mona. I am honoured to serve as the Deputy Manager at Brendoncare Meadway. With over 16 years of experience in health and social care, I have developed a deep understanding of elderly care. Throughout my career, I have dedicated myself to providing high-quality, compassionate care to individuals, ensuring they live with dignity, respect, and comfort.


I have extensive experience working within a variety of care settings, collaborating closely with teams to create person-centred care plans that cater to the unique needs of each resident.


As a leader, I believe in the power of teamwork and collaboration. I am passionate about empowering staff to reach their full potential, fostering an environment where continuous learning and professional growth are encouraged. I am also committed to maintaining high standards of care and implementing innovative practices that enhance the overall quality of life for our residents.


Outside work I enjoy doing yoga, walking and gardening.

Janice

Janice James

Job Title: Head Housekeeper Joined: 2022

I have worked in the care sector for 36 years starting in a geriatric hospital, I loved every minute of my career working my way through many aspects of nursing, dementia, domiciliary and now residential care. Recently due to health I have stepped away from the care aspect but did not want to leave it altogether, so I find myself at the slightly less hectic pace of housekeeping, but still within a job I love, looking after people who need that little extra help. I have been with Brendoncare Meadway since 2022 and every day is like working at home.

Jacqui

Jacqui Radford

Job Title: Chef Manager Joined: 2012

I loved Meadway as soon as I stepped into the care home as it has a lovely atmosphere. Being a small care home I am really able to tailor the menu choices to the residents.


The highlight of my day is talking to the residents and getting feedback on any of the home-cooked meals they’ve just eaten, whether that was breakfast, lunch or even afternoon tea or snacks.


When I am not at work my hobbies are crafts with sea glass or mosaics.

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