Oakland Grange Care Home believe in providing person centred nursing support to older people from any background in a dignified and respectful manner.
At Oakland Grange the staff team work tirelessly to ensure that your loved one is cared for as if they were in their own home. The team believe in building relationships forged around trust and centred around who they are caring for.
The home's aim is simply to do their best to make every resident feel at home.
Owner: Cresent Care Ltd
Person in charge: Charisma Williams (Manager)
Local Authority / Social Services: Portsmouth City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 43 Service Users
Registered Care Categories*: Dementia • Detention Under Mental Health Act • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Younger Adults
Specialist Care Categories: Alzheimer's • Challenging Behaviour • Colitis & Crohn's Disease • Huntington's Disease • Motor Neurone Disease • Neuropathic • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 60+.
Single Rooms: 41
Shared Rooms: 1
Rooms with ensuite WC: 42
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Oakland Grange Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Oakland Grange Care Home has a Review Score of 8.1 (8.145)
The Review Score of 8.1 (maximum of 10) for Oakland Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Oakland Grange Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.662 for Oakland Grange Care Home is calculated as follows: ( (54 Excellents x 5) + (10 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 71 Ratings = 4.662
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.483 Points relating to the number of positive Reviews for Oakland Grange Care Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 2 Reviews ÷ 8.6 Target = 0.233
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Jo T (Daughter of Resident) on Wednesday 29 March 2017. Relates to March 2017.
Compassionate and responsive care from every single member of the team. A warm, safe and very homely place. Every staff member I have met is patient and kind and demonstrates genuine care and respect for residents, family and for each other. Catering and housekeeping are excellent. Thank you for making a difficult move so much better than we expected.
How likely would you be to recommend Oakland Grange Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by A E (Friend of Resident) on Thursday 9 March 2017. Relates to February 2017.
My friend has been a resident at Oakland Grange for almost 6 years. She is now totally bedbound but is looked after well.
How likely would you be to recommend Oakland Grange Care Home? Likely
Overall Standard: Good
Facilities: Satisfactory
Care / Support: Good
Cleanliness: Satisfactory
Treated with Dignity: Good
Food & Drink: Satisfactory
Staff: Good
Activities: Satisfactory
Management: Good
Safety / Security: Satisfactory
Rooms: Satisfactory
Value for Money: Satisfactory
Review submitted from a Postal Card by Brian E (Resident) on Thursday 14 April 2016. Relates to April 2016.
I think it's a lovely building and I love our room. Looking forward to a day out down the seafront with my wife on day trips. Staff are very kind and thoughtful.
How likely would you be to recommend Oakland Grange Care Home? Extremely Likely
Overall Standard: Good
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Good
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Joan M (Resident) on Wednesday 26 August 2015.
I really enjoy living here.
How likely would you be to recommend Oakland Grange Care Home? Extremely Likely
Overall Standard: Good
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Brian H (Resident) on Wednesday 26 August 2015.
I think this home is very good and it couldn't be better.
How likely would you be to recommend Oakland Grange Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Peter A (Resident) on Wednesday 26 August 2015.
I like it in most ways.
How likely would you be to recommend Oakland Grange Care Home? Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Oakland Grange Care Home
There are currently no Care Home Idol entrants who have performed at Oakland Grange Care Home
