Oakland Grange Care Home

10/12 Merton Road, Southsea PO5 2AG
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9.8 54 Reviews
  • Oakland Grange Care Home, Southsea
Oakland Grange Care Home believe in providing person centred nursing support to older people from any background in a dignified and respectful manner.

At Oakland Grange the staff team work tirelessly to ensure that your loved one is cared for as if they were in their own home.   The team believe in building relationships forged around trust and centred around who they are caring for.

The home's aim is simply to do their best to make every resident feel at home.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £925 – £1250
  • Self-Funded Residential Dementia Care: £975 – £1300
  • RESPITE Self-Funded Residential Care: £925 – £1250
  • RESPITE Self-Funded Residential Dementia Care: £975 – £1300

These prices are only a guideline, please contact Oakland Grange Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Crescent care Ltd

Person in charge

  • Maria Rodrigues (Home Manager)

Local Authority / Social Services

Admission Criteria

  • N/A
  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (41)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • any time.

Parking

  • Park available

9.8

Oakland Grange Care Home has a Review Score of 9.8 (9.812) out of 10, based on 18 reviews in the last 2 years.
Over all time Oakland Grange Care Home has 54 reviews.

Overall Experience
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Date Published
  • 54
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  • 18
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Reviewer Connection to Oakland Grange Care Home
  • 23
  • 9
  • 5
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  • 2
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  • 1
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Total of 54, showing 1-20
Review from Elizabeth S (Daughter of Resident) published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having worked in the medical sector, I am aware of the many challenges faced in caring for those in their twilight years. Hence, I felt that the standard of care that I wanted for my mum may not exist.
That all changed when I stepped through the doors of Oakland Grange. Right from the start I found
all the staff to be professional, cheerful and friendly. Residents are treated with respect and dignity within a lovely family environment. The level of care is of the highest standard and it is obvious that the exemplary care ethos stems from the top and is evident in every single member of staff.
Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for your kind words, means a lot to all of us. we do our best, and we are a Team, and your words make us to want to be better and better every single day. Thank you again.

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Review from I P (Son of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Oakland Grange is a fantastic care home and took good care of my mum. I do not know what we would have done without the Oakland Grange team. The staff are kind and knowledgeable, they always welcomed me and the kids when we visited my mum. They gave the kids biscuits and us tea, always with a smile.
It is such a difficult job to care for dementia patients with all of their needs but they did so with respect and dignity. I would recommend Oakland Grange to care for anyone I ;oved and I thank the team there for everything they have done for me and my mum.
Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for your lovely words about our home and our staff, for the short period Mum stayed with us she was cared with respect, person centered and was loved by everyone. Thank you again i hope to see you soon.

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Review from Andrew B (Stepson of Resident) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My step father has a good experience whilst he lived at Oakland Grange. The staff were very professional and most importantly very caring. He always commented to me as to how happy he was with his treatment.
Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for your words, we do our best and our Residents deserve to be cared with Love and all the respect they deserve. Again thank you.

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Review from J W (Daughter of Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was a resident for 3 1/2 years here, she was well cared for and enjoyed her time here. Compassionate and caring. They knew mum well and met her needs well. They were extremely caring in her last few days of life. A great care home and staff.
Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you for your lovely words, Mum was lovely and was loved for everyone. Thank you

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Review from C O (Granddaughter of Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I genuinely cannot praise the manager and her team enough for the care and attention they give to the residents of Oakland Grange. Not only that, but they really support us as family members too. We recently noticed my nan had lost her Gold rings which was very sentimental to us and it was found clearly
labelled in their safe, waiting for someone to claim it. Their honesty, care and love is clear to see and we appreciate them very much.
Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for your kind words, but is the only way we can do our job, being caring, open and transparent.Thank you so much.

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Review from Claire L (Daughter of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father lived here for 4 months, all the staff were caring and kind. They looked after Dad so well.
Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you for your lovely words.It was a short time but was cared with love and dignity for the time stay with us.

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Review from P M (Nephew of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and support that my aunt received at Oakland Grange was exceptional over a period of almost 3 years until now. Had there to be a score out of 10, I would have given 12!
The care home was initially chosen as the offered respite and had an available room. During this initial stay, my aunt asked
to become a resident and was even cared for during a covid infection (that even a hospital has failed to diagnose). The staff at the home are amazing, led by top-quality management.
Thoroughly recommended in all regards.
Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you for your kind words, our staff are amazing but we are so lucky to have N.O.K like you. we always fell supported by you. Thank you so much.

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Review from L B (Niece of Resident) published on 25 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A management team that leads by example. Residents are respected, treated with dignity and care. All residents are spoken to as adults and their wishes are carried out the best of the staff's abilities.
My relative's experience was as good as you would hope for. I never worried about my relative. I
know he was in safe hands.
The team are simply amazing.
I have no other words than to recommend this home for your relative, you would never have to worry.
Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for the wonderful words. we do our best to meet our residents needs, and for the main time they are with us Oakland Grange is their Home.Home means feeling safe and loved.

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Review from A B (Stepson of Resident) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased that we moved my stepfather into Oakland Grange, he is very happy there. The staff are very kind and caring.
Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you for your kind words, we work to keep our residents happy and meet their needs.

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Review from M L (Daughter of Resident) published on 20 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very glad to find Oakland Grange Care Home for Mum's respite care. Excellent managed and the staff are so kind and caring. Clean and lovely home-cooked meals.
Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for your kind words, means a lot to our Team. Thank you again. Maria Rodrigues

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Review from J L (Daughter of Resident) published on 29 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in this home for a few years. The care is amazing and nothing is too much trouble. The manager and team give you their time. They are entertained with activities.
Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for taking the time to review our home, again thank you for your kind words.

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Review from T C (Niece of Resident) published on 6 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle came to Oaklands Grange in 2023. His room is bright and clean, and he was provided with a recliner chair to sit in. The staff are very polite and helpful and assist to live a good life, in that they will shop for him for anything he needs. His personal care is excellent, and if there are any
issues with anything, these are remedied very quickly. I would have no hesitation in recommending Oakland Grane. Totally nice atmosphere when there! Really clean!
Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you for your kind words about our home and our team; it means a lot to us. Thank you.

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Review from Andrew L (Son of Resident) published on 8 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident here for five years, and I have never been to a care home with such attentive and wonderful staff. I work in the medical field and am blown away by the staff, always going above and beyond to ensure their residents are happy and well cared for. I would truly recommend this
nursing home to take care of their loved ones in their time of need.
Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for your kind words means a lot to us, especially coming from someone who works in the same type of environment.

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Review from Lynn M (Daughter of Resident) published on 20 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Oakland Grange for over four years. The staff are excellent with her and her family. Mum's needs are well catered for; she always looks clean and well dressed, food is good, and if she does not like the menu, they will do her something she does like. They have lots of activities
for the residents, often bringing in entertainment and taking them out.
I cannot praise them enough for the care and compassion they show Mum and the way they treat us every time we visit.
Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you for your kind words; they mean a lot to all of us.

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Review from Debra R (Niece of Resident) published on 20 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our auntie is cared for so well. They know her so well too. They deal with all her personal care, from washing, dressing encouraging her to eat and keeping her safe. The staff all show kindness and empathy not just to our auntie but also to us. The staff are also very informative, keeping us up to date
with every ongoing. We can't praise them enough. Leaving our aunt in their care is so very comforting, and we have peace of mind she will be looked after well.
Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for your kind words; meeting our resident's needs is our priority.

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Review from Karin S (Sister of Resident) published on 28 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has settled in very happily. The staff are brilliant and treat him with great care and consideration.
Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for your kind words, every day we do our best to meet our residents' needs and keep them happy.

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Review from Sarah M (Daughter of Resident) published on 1 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am delighted with the care and attention my father has received at the home. The staff are friendly and welcoming when I take my mum to visit.
Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for your kind wards about Oakland Grange.

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Review from G D (Brother-in-law of Resident) published on 18 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother-in-law was a resident at Oakland Grange Care Home for several years. Distance made it difficult to visit often but we did manage a few visits and spoke by phone frequently. Despite declining mobility and health, he was always positive and full of praise for his carers and the friendship they
showed to him. I am very glad that he was living in a friendly and supportive place.
In recent years, he needed increasing amounts of care and I know that he found the staff always willing to go the extra mile to help him. I also found the management, whenever I contacted them, to be helpful and responsive. I cannot comment on all the categories below as I did not have the opportunity to experience them but on the basis of those aspects I did see, I am sure that they all deserve a rating as excellent.
Reply from Jehan Eemambux, MD at Oakland Grange Care Home

Thank you for your kind words about Oakland Grange.

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Review from A V (Daughter of Resident) published on 4 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident since October 2018. She is very happy there. The staff are very good with Mum. I find the staff very friendly and helpful, especially if I have any queries concerning Mum and her care. I would recommend this home to anyone who is looking for a care home for their loved ones.
Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for your lovely words.
Oakland Grange and staff really appreciate your review, means a lot to us.

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Review from H D (Daughter of Resident) published on 17 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident here for seven months and the staff are consistently kind and caring towards her. She always looks clean and tidy and well.
Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for taking your time to review our home.
Thank for your kind words.

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Current Review Score: 9.8 (9.812)

Overview of Review Score

The Review Score of 9.8 (9.812) out of 10 for Oakland Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.812 for Oakland Grange Care Home is calculated as follows: ( (175 Excellents x 5) + (36 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 213 Ratings = 4.812
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oakland Grange Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Nov 2017

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Oakland Grange Care Home

What types of Care is Oakland Grange Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oakland Grange Care Home have?

There are 41 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Oakland Grange Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oakland Grange Care Home to the centre of Southsea?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oakland Grange Care Home to verify any information. View our terms and conditions. Oakland Grange Care Home has an Enhanced Service - more info.