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Oakland Grange Care Home

10/12 Merton Road, Southsea, Hampshire PO5 2AG
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Oakland Grange Care Home, Southsea
Oakland Grange Care Home, Southsea
Oakland Grange Care Home, Southsea

Oakland Grange Care Home believe in providing person centred nursing support to older people from any background in a dignified and respectful manner.

At Oakland Grange the staff team work tirelessly to ensure that your loved one is cared for as if they were in their own home. The team believe in building relationships forged around trust and centred around who they are caring for.

The home's aim is simply to do their best to make every resident feel at home.

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Care Provided by Oakland Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,050 - £1,250£1,050 - £1,250
Residential Dementia Care£1,050 - £1,350£1,050 - £1,350

The fees excluded the hairdressing, Chiropodist, toiletries and the escort for the appointments.

Contact Oakland Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Crescent care Ltd
  • Private Owned

Person in charge

  • Maria Rodrigues (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (41)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • any time.

Parking

  • Park available

Oakland Grange Care Home Reviews (61)

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9.8

Oakland Grange Care Home has a Review Score of 9.8 (9.755) out of 10, based on 19 reviews in the last 2 years. Over all time Oakland Grange Care Home has 61 reviews.

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Showing 61 reviews matching selected criteria
Review from J C (Brother of Resident) published on 2 September 2020 Submitted via Postal Card
Overall Experience
Excellent care home with great management providing every assistance when needed.

During this virus pandemic taking all precautions needed to keep clients safe. Making all possible measures to keep communications open between myself and my sister during the lockdown.

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Review from Susan B (Daughter of Resident) published on 23 July 2020 Submitted via Website
Overall Experience

My lovely Mum was a resident for just 4 weeks, we had hoped she had longer but alas she was taken from us sooner than we thought. The Home itself is kept clean and homely, the staff were amazing, food fantastic, even Mum was only there for a short time she actually put on weight, she was well cared for and loved it there. So I thank you from my heart. You are simply the best.

Reply from Charisma Williams, Manager at Oakland Grange Care Home
Hi Susan,

Thanks a lot for taking the time to leave us an excellent review. It's great to hear that the respite care experienced was great and to hear that you are satisfied by the level of care that the team provided to your mum. Thank you again for your wonderful words. Stay safe always

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Review from Ann D (Niece of Resident) published on 4 June 2020 Submitted via Website
Overall Experience

My dear aunt was a resident of Oakland Grange Care Home from September 2018 until she sadly passed away this month. She couldn't have wished for better care. All the staff are very caring and professional and the food is superb (I know this as I was, very kindly, offered a meal when I moved my aunt into her room). Oakland Grange stood out from others which I'd visited because it's clean, friendly and has 'heart'. It's a mark of a well-run business to find that the staff look happy and seldom change, indeed they were there from the start of my aunt's residency until the end. Finding a care home for a loved one is a daunting task. Finding a good one is hard. I wouldn't hesitate to recommend Oakland Grange. A big thank you to all the lovely staff - I'll miss you.

Reply from Charisma Williams, Manager at Oakland Grange Care Home

Hi Ann, thank you for your kind words and our heart goes out to you on the passing of your aunt. She was a lovable and kind lady.

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Review from Joseph F (Son of Resident) published on 10 April 2020 Submitted via Postal Card
Overall Experience

The home cares are extremely pleasant and polite. They took care of all my father's needs. The management were very efficient and caring too. They took care of him right up to the end. Thank you all!

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Review from Domenica H (Daughter of Resident) published on 30 March 2020 Submitted via Postal Card
Overall Experience
Oakland Grange was the best thing that ever happened to Dad, he was so happy. The staff were very caring and obliging to Dad, the management very helpful, friendly and caring couldn't fault them at all, very much appreciated.

Thank you to all the staff.

Reply from Charisma Williams, Manager at Oakland Grange Care Home

Thank you for your kind words to the whole team of Oakland Grange.

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Review from Lorraine D (Daughter of Resident) published on 30 March 2020 Submitted via Postal Card
Overall Experience

For the 3 years my father was at this home has been a happy time for him. The staff and management have been very friendly, kind and compassionate towards him and was looked after very well.

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Review from C F (Son of Resident) published on 26 March 2020 Submitted via Postal Card
Overall Experience

The care home gave the best care for my dad. It also gave him his medication as required. They helped get through his pain he used to get. The carers are friendly, polite, respectful and helpful. Overall I was very happy about Dad being in Oakland Grange.

Reply from Jehan Emambux, MD at Oakland Grange Care Home

Thank you for your kind words about Oakland Grange.

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Review from G P (Niece of Resident) published on 19 February 2020 Submitted via Website
Overall Experience
My Auntie is currently residing in Oakland Grange Southsea and she is very happy. A week before she moves in, my friend and I were on a mission to find a good home for my aunt. We both felt warm and welcoming the moment we entered the home. The staff are so friendly, caring and approachable. Nothing is too much trouble.
The home equipped with adequate facilities, premier location, clean, excellent menu, good daily activities and friendly staff. The team has never failed to update me should there be any problem with my aunt, a very good communication system indeed.
The home is managed extremely well by the Manager and its team, all problems are dealt with promptly.

In my opinion, this is one of the best care homes in Southsea. Well done Oakland Grange and thank you very much.

Reply from Charisma Williams, Manager at Oakland Grange Care Home

Thank you very much for your kind words about Oakland Grange.

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Review from D M (Son of Resident) published on 7 February 2020 Submitted via Postal Card
Overall Experience

My mother has spent seven years at Oakland Grange and has been well looked after by all the staff. They should all be praised for their commitment to the residents.

Reply from Charisma Williams, Manager at Oakland Grange Care Home

Sorry again about the loss of your mum. Thank you very much for your very kind words for the team of Oakland Grange. Many thanks.

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Review from S R (Daughter of Resident) published on 4 December 2019 Submitted via Postal Card
Overall Experience

My mother was admitted from hospital in September this year. From the moment she was admitted (until her death on 22/11/19) she received the best possible care, attention and love we could have asked for. All the staff are exceptional and we couldn't have asked for more.

Reply from Charisma Williams, Manager at Oakland Grange Care Home

Thank you so much for your kinds words. We really appreciate you taking the time to share your views about Oakland Grange Team. Your mum was an amazing lady and we feel privileged to have cared for and known her. Our thoughts and prayers to you and your whole family.

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Review from Caroline (Daughter-in-law of Resident) published on 2 December 2019 Submitted via Website
Overall Experience
Oakland Grange has been extremely kind and supportive during the difficult progression of our father's illness. Nothing is ever too much trouble. Staff are always so friendly and welcoming when we arrive, and Dad has been very happy living here.
We are so grateful for the gentleness and professional care extended to Dad during his palliative care. The staff ensured he was always cared for with dignity, and that he died with great dignity too.

Mum and Dad were so fortunate to be accommodated together, in such a nice setting.

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Review from Michael F (Son of Resident) published on 16 November 2018 Submitted via Postal Card
Overall Experience

A wonderfully caring home with a fine set of friendly happy staff. In parallel, the home is very professionally run, including a very accessible management team

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Review from J T (Daughter of Resident) published on 18 May 2018 Submitted via Postal Card
Overall Experience

Excellent caring and respectful staff. Food is fantastic. The atmosphere is warm, friendly and peaceful.

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Review from R P (Resident / Service User) published on 9 May 2018 Submitted via Postal Card
Overall Experience

I have found Oakland Grange to be very welcoming and the staff very caring. Knowing some of the problems they have to deal with they cope very well.

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Review from Jane B (Daughter of Resident) published on 8 December 2017 Submitted via Website
Overall Experience

I cannot recommend this home highly enough. All the staff are very caring and compassionate and treat the residents with a such a lot of respect and kindness. The staff definitely go above and beyond what is expected of them. It is not unusual for staff to stay past their shift to help or comfort a resident. They do not do this just because it is part of the job but because they really care. The food is excellent and cooked by a chef on the premises. The homemade banana bread is definitely one to try. If my mother does not feel like something they would make something else to tempt her. Nothing was too much trouble. This is a wonderful place to stay.

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Review from Jo T (Daughter of Resident) published on 30 March 2017 Submitted via Website
Overall Experience

Compassionate and responsive care from every single member of the team. A warm, safe and very homely place. Every staff member I have met is patient and kind and demonstrates genuine care and respect for residents, family and for each other. Catering and housekeeping are excellent. Thank you for making a difficult move so much better than we expected.

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Review from A E (Friend of Resident) published on 23 March 2017 Submitted via Postal Card
Overall Experience

My friend has been a resident at Oakland Grange for almost 6 years. She is now totally bedbound but is looked after well.

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Review from Brian E (Resident / Service User) published on 14 April 2016 Submitted via Postal Card
Overall Experience

I think it's a lovely building and I love our room. Looking forward to a day out down the seafront with my wife on day trips. Staff are very kind and thoughtful.

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Review from Peter A (Resident / Service User) published on 26 August 2015 Submitted via Postal Card
Overall Experience

I like it in most ways.

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Review from Joan M (Resident / Service User) published on 26 August 2015 Submitted via Postal Card
Overall Experience

I really enjoy living here.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 November 2017
Overall
Good
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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