Oakland Grange Care Home

My mum has been a resident here for five years, and I have never been to a care home with such attentive and wonderful staff. I work in the medical field and am blown away by the staff, always going above and beyond to ensure their residents are happy and well cared for. I would truly recommend this nursing home to take care of their loved ones in their time of need.

Our auntie is cared for so well. They know her so well too. They deal with all her personal care, from washing, dressing encouraging her to eat and keeping her safe. The staff all show kindness and empathy not just to our auntie but also to us. The staff are also very informative, keeping us up to date with every ongoing. We can't praise them enough. Leaving our aunt in their care is so very comforting, and we have peace of mind she will be looked after well.

My brother has settled in very happily. The staff are brilliant and treat him with great care and consideration.

I am delighted with the care and attention my father has received at the home. The staff are friendly and welcoming when I take my mum to visit.

In recent years, he needed increasing amounts of care and I know that he found the staff always willing to go the extra mile to help him. I also found the management, whenever I contacted them, to be helpful and responsive. I cannot comment on all the categories below as I did not have the opportunity to experience them but on the basis of those aspects I did see, I am sure that they all deserve a rating as excellent.

My mum has been a resident since October 2018. She is very happy there. The staff are very good with Mum. I find the staff very friendly and helpful, especially if I have any queries concerning Mum and her care. I would recommend this home to anyone who is looking for a care home for their loved ones.

My mother has been a resident here for seven months and the staff are consistently kind and caring towards her. She always looks clean and tidy and well.

My mother has been at oaken Grange for over four years and has received amazing care from all the carers. Our family has also received kind and caring attitude from all at the home. The food must be extremely tasty and good, Mum has always had a good appetite and has continued to enjoy her food until recently. She always looks well groomed and dressed and the sensitive care she receives is wonderful. Rooms are kept clean and tidy's always.

My family and I are happy knowing Mum is happy and she is safe and being cared for.

I hated the idea of Mum going into a care home, but because of her declining dementia, she was no longer safe at home. Seven months in, and we are happy Mum has actually improved. The mental stimulation of being around people is really showing. Mum has made friends, which, if you knew my mum pre-dementia, would surprise you.

When my mum initially moved in, she was very anxious, but you would never know now. Their amazing care of her has helped her to settle in, and she loves it there now. The manager is absolutely fantastic; my mum loves her. We cannot fault a single aspect of their care for her. From the food to the facilities, everything is perfect. Would 100% recommend.

My mother-in-law has been a resident for about six months, and she loves it. All the staff look after her really well. She loves the food and her room; she has made a very good friend. There are lots of activities for her to do, and she keeps on telling us about a special lady (the owner) with a big heart. Would definitely recommend this home to anybody looking for a home for their relatives - ten out of ten.

My mum-in-law has been in this home for two years, she is very happy, and although suffering from dementia, she always seems very happy in her own mind. She is clean, well fed and well cared for, and the staff have the utmost patience when dealing with any issues relating to the residents. The home is clean and always has a celebration of some kind going on, always well decorated for the celebration, and residents are included in everything that is happening.

Our mother, in her late 90s, was a resident here for just over three years. She was extremely fortunate to be in this lovely caring environment with, without exception, incredibly positive, hardworking, and very caring staff. She was happy and cared for beyond the family’s expectations. We cannot recommend this Care Home more highly. The quality runs from the manager and her deputy to every member of staff. In our mother’s final days, involving palliative care, we again could not find fault. There was outstanding care that continued to the end. A lovely residential home. With heartfelt thanks.

The senior team are incredibly supportive and understanding. I have not had a lot of interaction with other staff members due to COVID. My Dad is happy and seems well cared for, he is of sound mind so would say if something was not right. If he's happy I am happy.

I am impressed with the care given to my mother. She settled in well and I have always found the staff to be friendly and helpful. We are experiencing very difficult times with the pandemic but they have been compassionate and caring.

It is always a relaxed enjoyable experience visiting my Mum at Oakland.

I would recommend Oakland Grange to anyone who is looking for short or long term care, they simply are the best.

My mum has been at this home for a year now. The staff are wonderful. Mum is always so happy. The procedures they have put into place during the Covid-19 pandemic has been a credit to there success for cases.

Since my lovely mum went to Oakland Grange, when I visit her (obviously not very often because of the virus) my mum has dementia, I always aks her if she is happy and she always says yes. I have been able to message her, unfortunately, her hearing aid broke just after she went in there so one of the carers helps her to talk to me. Before the virus, I used to go there most days and although I couldn't for a few months I know that she is being well looked after.