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Oakland Grange Care Home

10/12 Merton Road, Southsea, Hampshire PO5 2AG
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Oakland Grange Care Home, Southsea
Oakland Grange Care Home, Southsea
Oakland Grange Care Home, Southsea

Oakland Grange Care Home believe in providing person centred nursing support to older people from any background in a dignified and respectful manner.

At Oakland Grange the staff team work tirelessly to ensure that your loved one is cared for as if they were in their own home. The team believe in building relationships forged around trust and centred around who they are caring for.

The home's aim is simply to do their best to make every resident feel at home.

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Care Provided by Oakland Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,050 - £1,250£1,050 - £1,250
Residential Dementia Care£1,050 - £1,350£1,050 - £1,350

The fees excluded the hairdressing, Chiropodist, toiletries and the escort for the appointments.

Contact Oakland Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Crescent care Ltd
  • Private Owned

Person in charge

  • Maria Rodrigues (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (41)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • any time.

Parking

  • Park available

Oakland Grange Care Home Reviews (61)

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9.8

Oakland Grange Care Home has a Review Score of 9.8 (9.755) out of 10, based on 19 reviews in the last 2 years. Over all time Oakland Grange Care Home has 61 reviews.

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Showing 61 reviews matching selected criteria
Review from Andrew L (Son of Resident) published on 8 January 2024 Submitted via Postal Card
Overall Experience

My mum has been a resident here for five years, and I have never been to a care home with such attentive and wonderful staff. I work in the medical field and am blown away by the staff, always going above and beyond to ensure their residents are happy and well cared for. I would truly recommend this nursing home to take care of their loved ones in their time of need.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for your kind words means a lot to us, especially coming from someone who works in the same type of environment.

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Review from Debra R (Niece of Resident) published on 20 December 2023 Submitted via Postal Card
Overall Experience

Our auntie is cared for so well. They know her so well too. They deal with all her personal care, from washing, dressing encouraging her to eat and keeping her safe. The staff all show kindness and empathy not just to our auntie but also to us. The staff are also very informative, keeping us up to date with every ongoing. We can't praise them enough. Leaving our aunt in their care is so very comforting, and we have peace of mind she will be looked after well.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for your kind words; meeting our resident's needs is our priority.

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Review from Karin S (Sister of Resident) published on 28 November 2023 Submitted via Postal Card
Overall Experience

My brother has settled in very happily. The staff are brilliant and treat him with great care and consideration.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for your kind words, every day we do our best to meet our residents' needs and keep them happy.

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Review from Sarah M (Daughter of Resident) published on 1 November 2023 Submitted via Postal Card
Overall Experience

I am delighted with the care and attention my father has received at the home. The staff are friendly and welcoming when I take my mum to visit.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for your kind wards about Oakland Grange.

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Review from G D (Brother-in-law of Resident) published on 18 October 2023 Submitted via Website
Overall Experience
My brother-in-law was a resident at Oakland Grange Care Home for several years. Distance made it difficult to visit often but we did manage a few visits and spoke by phone frequently. Despite declining mobility and health, he was always positive and full of praise for his carers and the friendship they showed to him. I am very glad that he was living in a friendly and supportive place.

In recent years, he needed increasing amounts of care and I know that he found the staff always willing to go the extra mile to help him. I also found the management, whenever I contacted them, to be helpful and responsive. I cannot comment on all the categories below as I did not have the opportunity to experience them but on the basis of those aspects I did see, I am sure that they all deserve a rating as excellent.

Reply from Jehan Eemambux, MD at Oakland Grange Care Home

Thank you for your kind words about Oakland Grange.

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Review from A V (Daughter of Resident) published on 4 September 2023 Submitted via Postal Card
Overall Experience

My mum has been a resident since October 2018. She is very happy there. The staff are very good with Mum. I find the staff very friendly and helpful, especially if I have any queries concerning Mum and her care. I would recommend this home to anyone who is looking for a care home for their loved ones.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home
Thank you so much for your lovely words.

Oakland Grange and staff really appreciate your review, means a lot to us.

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Review from H D (Daughter of Resident) published on 17 August 2023 Submitted via Postal Card
Overall Experience

My mother has been a resident here for seven months and the staff are consistently kind and caring towards her. She always looks clean and tidy and well.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home
Thank you so much for taking your time to review our home.

Thank for your kind words.

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Review from Tracey W (Daughter of Resident) published on 15 August 2023 Submitted via Postal Card
Overall Experience

My mother has been at oaken Grange for over four years and has received amazing care from all the carers. Our family has also received kind and caring attitude from all at the home. The food must be extremely tasty and good, Mum has always had a good appetite and has continued to enjoy her food until recently. She always looks well groomed and dressed and the sensitive care she receives is wonderful. Rooms are kept clean and tidy's always.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home
Thank you so much for the kind words means a lot to us.

Thank you.

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Review from Wayne R (Son of Resident) published on 10 August 2023 Submitted via Postal Card
Overall Experience
The facility provides what we require for Mum - safety and care.
The staff are fantastic - very attentive and always make time to discuss any questions we may have.
Mum has settled well and said her room is great. The food is excellent and they make a fuss of her and she feels happy there.

My family and I are happy knowing Mum is happy and she is safe and being cared for.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for your kind words about Oakland Grange, means a lot to us.

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Review from Kerry S (Daughter of Resident) published on 9 August 2023 Submitted via Postal Card
Overall Experience

I hated the idea of Mum going into a care home, but because of her declining dementia, she was no longer safe at home. Seven months in, and we are happy Mum has actually improved. The mental stimulation of being around people is really showing. Mum has made friends, which, if you knew my mum pre-dementia, would surprise you.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home
Thank you for your words, coming from you is amazing.

Thank you so much.

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Review from Dawn C (Daughter of Resident) published on 12 July 2023 Submitted via Postal Card
Overall Experience

When my mum initially moved in, she was very anxious, but you would never know now. Their amazing care of her has helped her to settle in, and she loves it there now. The manager is absolutely fantastic; my mum loves her. We cannot fault a single aspect of their care for her. From the food to the facilities, everything is perfect. Would 100% recommend.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home
Dawn, we're really grateful and appreciate you taking the time to share your experience with us.

Thank you so much for your kind words.

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Review from William J (Son-in-law of Resident) published on 7 July 2023 Submitted via Website
Overall Experience

My mother-in-law has been a resident for about six months, and she loves it. All the staff look after her really well. She loves the food and her room; she has made a very good friend. There are lots of activities for her to do, and she keeps on telling us about a special lady (the owner) with a big heart. Would definitely recommend this home to anybody looking for a home for their relatives - ten out of ten.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home
Thank you so much for your feedback; it means a lot to all of us.
Oakland Grange and all staff appreciated your kind words; it is an incentive for us to continue doing our best every day to meet our resident's needs.

Many Thanks.

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Review from K R (Daughter-in-law of Resident) published on 17 May 2023 Submitted via Website
Overall Experience

My mum-in-law has been in this home for two years, she is very happy, and although suffering from dementia, she always seems very happy in her own mind. She is clean, well fed and well cared for, and the staff have the utmost patience when dealing with any issues relating to the residents. The home is clean and always has a celebration of some kind going on, always well decorated for the celebration, and residents are included in everything that is happening.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home
Thank you so much for your kind words; it means a lot to us; we do our best every day to meet our resident's needs.

Thank you.

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Review from Derek B (Son of Resident) published on 1 April 2021 Submitted via Website
Overall Experience

Our mother, in her late 90s, was a resident here for just over three years. She was extremely fortunate to be in this lovely caring environment with, without exception, incredibly positive, hardworking, and very caring staff. She was happy and cared for beyond the family’s expectations. We cannot recommend this Care Home more highly. The quality runs from the manager and her deputy to every member of staff. In our mother’s final days, involving palliative care, we again could not find fault. There was outstanding care that continued to the end. A lovely residential home. With heartfelt thanks.

Reply from Charisma Williams, Manager at Oakland Grange Care Home

Thank you so much for your fantastic and kind feedback. I will make sure the whole team is aware of what wonderful job they are doing. We always endeavour to give the best care and create a home from home experience for our residents.

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Review from Susan B (Daughter of Resident) published on 25 March 2021 Submitted via Postal Card
Overall Experience

The senior team are incredibly supportive and understanding. I have not had a lot of interaction with other staff members due to COVID. My Dad is happy and seems well cared for, he is of sound mind so would say if something was not right. If he's happy I am happy.

Reply from Jehan Emambux, Owner at Oakland Grange Care Home

Thank you for your kind words about Oakland Grange.

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Review from S D (Daughter of Resident) published on 9 November 2020 Submitted via Postal Card
Overall Experience

I am impressed with the care given to my mother. She settled in well and I have always found the staff to be friendly and helpful. We are experiencing very difficult times with the pandemic but they have been compassionate and caring.

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Review from S E (Son of Resident) published on 14 September 2020 Submitted via Postal Card
Overall Experience

It is always a relaxed enjoyable experience visiting my Mum at Oakland.

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Review from Graham D (Nephew of Resident) published on 7 September 2020 Submitted via Website
Overall Experience
My uncle has been a resident since Janaury 2016, in that time he has received the best care I could have possibly hoped for. Nothing has ever been too much trouble. The team are excellent, they are caring and show genuine affection for their residents, putting the needs of the residents first at all times.
My uncle’s health due to vascular dementia has deteriorated over the years, the team at Oakland Grange have adapted to his care needs with professionalism and love. They have also always ensured I have been kept informed of all aspects of my uncle’s care and made me feel part of their team.

I would recommend Oakland Grange to anyone who is looking for short or long term care, they simply are the best.

Reply from Charisma Williams, Manager at Oakland Grange Care Home

Thank you for your kind words, and we feel honoured of your acknowledgement and recognition of our care and dedication.

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Review from S S (Daughter of Resident) published on 2 September 2020 Submitted via Postal Card
Overall Experience

My mum has been at this home for a year now. The staff are wonderful. Mum is always so happy. The procedures they have put into place during the Covid-19 pandemic has been a credit to there success for cases.

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Review from J H (Daughter of Resident) published on 2 September 2020 Submitted via Postal Card
Overall Experience

Since my lovely mum went to Oakland Grange, when I visit her (obviously not very often because of the virus) my mum has dementia, I always aks her if she is happy and she always says yes. I have been able to message her, unfortunately, her hearing aid broke just after she went in there so one of the carers helps her to talk to me. Before the virus, I used to go there most days and although I couldn't for a few months I know that she is being well looked after.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 November 2017
Overall
Good
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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