Woodlands Care Home

Woodlands Care Home is very welcoming. The staff are friendly and nothing is too much trouble for them. My auntie has a lovely, bright room. It is warm and comfortable with a good view of the garden outside from her window. The bed linen is clean and we are always offered a hot drink and biscuits when we visit. My auntie seems very content here which makes me feel better.

The manager went above and beyond to settle my mother into her new environment when she moved in in November 2023. The process was not the easiest but one staff member in particular was on hand when I needed questions answered and met my mother's needs and care medically with meds and doctors.

My brother has been a resident at Woodlands for 12 months and is not very well. He receives a lot of care and attention from management and staff alike who are helpful, friendly and responsive to his needs. Being 100 miles away from Woodlands, I am unable to visit my brother as much as I would like, but the staff go out of their way to keep me informed and to put my mind at rest by regularly communicating by email or phone. I cannot praise Woodlands highly enough for making my brother welcome, secure and feel at home. Thank you to everyone at Woodlands.

Choosing a care home is something I had never thought of however the loss of Mum's husband and dementia setting in, realisation was that she couldn’t live by herself. responsibility of finding somewhere that would care for Mum felt such a huge decision. I called Woodlands, and they were immediately wonderful, putting any worries at ease and understanding the healing process Mum would need. Mum has been a resident for four months and they care for her diabetic requirements. Mum feels safe and happy and wouldn’t want to live anywhere else. All staff are so friendly from carers, laundry, activities, maintenance and even the chef says hello! The care and attention they give my mum is incredible as are the daily activities that are arranged. Mum loved going to the local nursery school for a Christmas lunch! When we take Mum out for lunch the staff curl her hair and give her a kiss goodbye. Thank you so much Woodlands for making such a difficult, heart-wrenching decision such a smooth transition.

Lovely smiles by staff members on my arrival. A warm, comfortable atmosphere. Friendly staff. Encouraged to take part in activities by excellent staff. Felt very welcome and my relative is happy in the care home.

They are good at keeping me in the loop where medical issues or changes in his condition are concerned.

I would like to thank the management and staff for doing their utmost to keep my father content.

My mother is a resident in Woodlands Care Home, she has dementia, and the care and attention she receives are excellent all the staff are very caring and attentive. As her daughter, I can go home and not worry knowing she is being well cared for.

It’s a hard decision to put a loved one in a care home, it’s even harder to choose the right one for them, we struck gold with Woodlands. My Mother-in-law moved in here in September and loves it (to our relief). A plethora of activities for her to take part in includes a variety of entertainers, singing and dancing, bingo and quizzes, visits from nursery and various animals, arts and crafts, and themed days.

There’s a choice of areas, including a sensory garden, so she can choose whether or not to interact with others. The staff are what makes this such a lovely place. They are kind, caring, fun-loving and go out of their way to ensure all her needs are met. We are kept up to date with any changes in medication or if she is unwell. We are always made to feel welcome and are invited to lots of activities they have for relatives.

Woodlands meets all our needs and most importantly my mother-in-law is happy and safe.

Woodlands is a lovely care home for my dad. He has been in here since October and has settled in really well. The staff are very friendly and helpful and have been fantastic with him. He seems very happy here.

We, as a family, are extremely happy with the care, and support our mother is given. She has been a resident at Woodlands now for 18 months. She has a lovely big bedroom which is nicely decorated and with nice furniture. She is very happy, so we are happy. The staff are caring towards her and attentive to her needs. We are always updated with any changes to her medication or if she is unwell. She enjoys the activities, which are varied, and she especially enjoys singing and dancing.

Children from the local school also visit for lunch and activities. Which mum also enjoys. The menu is varied, with choices and with various snacks during the day. She is looked after by lovely caring people and in a safe environment.

Lovely care home and wonderful and lovely people (staff). Always there for your concerns and wants. Helpful in every way and very polite.

I visited Woodlands a few times to see my auntie, each time I was greeted with a smile and warm welcome. My auntie passed peacefully on 2/12/2021. I was able to stay with my cousin in her last days at the home to support her. Whilst we sat with my auntie I was made drinks, offered food and provided everything we needed to ensure this sad time was more bearable. True care and consideration were shown by all staff. My auntie was deeply loved and cared for, I am truly grateful.

This care home has gone always over and above their daily duties, they care, deliver the level of care you would provide for your family and have a beautiful way of communicating with visitors to reinforce the support they give. Nothing is too much trouble. I visited 12 homes before I chose this one, the manager amazed me, the staff were so open and caring. They treat my mother with the love and attention she deserves and this is not always easy. By far the best care home in the whole of this area. I hope all members of staff (including the member of staff who always gives my mum a cup of tea to allow my mum to sit and talk to me) get the recognition they deserve. Think we should do a newspaper review on them to show as they need to be seen as the real heroes of what is going on currently in this world.

Woodlands Care Home staff seem friendly and caring and my father is happy where he is. I think my only complaint is the lack of communication to families during lockdown, it would have been great if we could have had a regular update to what activities the residents had been getting involved with and how they were getting on during the long period of time when no visitors were allowed.

I was recently concerned that when I visited my mother, she had not been cleaned up properly after her meal. Also, I would like to regularly check my mother's intake of food and fluid as she now has considerable difficulty swallowing and I am concerned that because it takes so long getting food and fluid, down her, she might not be getting a sufficient amount. How do I go about checking her intake as I understand you do it on a mobile app?

From day one Mum has been happy at Woodlands. All of the staff are professional and friendly and show great compassion to Mum. The home is cosy, clean and very secure. The entertainment is very varied and even throughout the lockdown, various films were shown and also the residents got to do quizzes, colouring, painting etc. It has been great that zoom and skype calls have been available to book.

Having gone through two prolonged lockdowns where visits were suspended, I always felt reassured and safe in the knowledge that my Mother's care and needs would be maintained throughout these dangerous and demanding periods. Her care under normal circumstances is difficult enough since she is totally bedridden and no longer able to communicate, and so her very existence and wellbeing is totally in the hands of the care staff who have done an incredible job under the most stressful and demanding times. Hats off and sincere thanks to all the staff at Woodlands for taking such great care of my Mum and kept her safe so that my family could once again get back to visiting her.

I have always been extremely pleased with the care and kindness shown to my mother, even more so during the last very challenging year. The staff have worked so hard to ensure residents' happiness and to keep them safe from the pandemic.

My Mum has been at Woodlands now for just a year all through these very difficult times that we are all experiencing. The staff are amazing. Always cheerful and willing to help. Interact with the residents with respect and treat them like one of the family. Mum always seems happy and likes to take part in many of the activities they have there. This was an emergency admission for Mum during lockdown last year and I can do nothing but sing the praises of this home. I am glad that they were able to look after her.