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The home has undergone a significant investment programme, thanks to care provider Brookvale's modernisation programme, allowing residents to enjoy updated facilities and furnishings.
Pleasant gardens add to the benefits of a homely interior, while regal dining rooms are very popular.
Care Provided by Woodlands Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Woodlands Care Home for full pricing details and T&Cs.
Contact Woodlands Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Beneva Care
- Private Owned
Person in charge
- Victoria Dunn(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (29)
- Couples/Companion Rooms (1)
Visiting
- No restrictions
Parking
- On site parking
Woodlands Care Home Reviews (54)
Woodlands Care Home has a Review Score of 9.6 (9.567) out of 10, based on 10 reviews in the last 2 years.
Over all time Woodlands Care Home has 54 reviews.
My brother has been a resident at Woodlands for 12 months and is not very well. He receives a lot of care and attention from management and staff alike who are helpful, friendly and responsive to his needs. Being 100 miles away from Woodlands, I am unable to visit my brother as much as I would like, but the staff go out of their way to keep me informed and to put my mind at rest by regularly communicating by email or phone. I cannot praise Woodlands highly enough for making my brother welcome, secure and feel at home. Thank you to everyone at Woodlands.
Thank you for such a wonderful review and kind words from us all at Woodlands.
Choosing a care home is something I had never thought of however the loss of Mum's husband and dementia setting in, realisation was that she couldn’t live by herself. responsibility of finding somewhere that would care for Mum felt such a huge decision. I called Woodlands, and they were immediately wonderful, putting any worries at ease and understanding the healing process Mum would need. Mum has been a resident for four months and they care for her diabetic requirements. Mum feels safe and happy and wouldn’t want to live anywhere else. All staff are so friendly from carers, laundry, activities, maintenance and even the chef says hello! The care and attention they give my mum is incredible as are the daily activities that are arranged. Mum loved going to the local nursery school for a Christmas lunch! When we take Mum out for lunch the staff curl her hair and give her a kiss goodbye. Thank you so much Woodlands for making such a difficult, heart-wrenching decision such a smooth transition.
A very big thank you for such a wonderful review from us at all at Woodlands.
Lovely smiles by staff members on my arrival. A warm, comfortable atmosphere. Friendly staff. Encouraged to take part in activities by excellent staff. Felt very welcome and my relative is happy in the care home.
A big thank you from us all at Woodlands for such a lovely review.
They are good at keeping me in the loop where medical issues or changes in his condition are concerned.
Thank you for such a lovely review. We pride ourselves on ensuring families are kept involved at all times. Many thanks from us all at Woodlands.
In recent months there has been significant improvement in the home with renovation and decoration and opening up of communal spaces resulting in a wonderful atmosphere.
I would like to thank the management and staff for doing their utmost to keep my father content.
Thank you for such a lovely and positive review, it is fantastic to hear that there has been a significant improvement. Many thanks from us all at Woodlands.
My mother is a resident in Woodlands Care Home, she has dementia, and the care and attention she receives are excellent all the staff are very caring and attentive. As her daughter, I can go home and not worry knowing she is being well cared for.
Thank you from us all at Woodlands for such a lovely review.
It’s a hard decision to put a loved one in a care home, it’s even harder to choose the right one for them, we struck gold with Woodlands. My Mother-in-law moved in here in September and loves it (to our relief). A plethora of activities for her to take part in includes a variety of entertainers, singing and dancing, bingo and quizzes, visits from nursery and various animals, arts and crafts, and themed days.
There’s a choice of areas, including a sensory garden, so she can choose whether or not to interact with others. The staff are what makes this such a lovely place. They are kind, caring, fun-loving and go out of their way to ensure all her needs are met. We are kept up to date with any changes in medication or if she is unwell. We are always made to feel welcome and are invited to lots of activities they have for relatives.
Woodlands meets all our needs and most importantly my mother-in-law is happy and safe.
Thank you from us all at Woodlands for such a lovely review. We very much look forward to welcoming all families and friends to the upcoming Christmas celebrations.
Woodlands is a lovely care home for my dad. He has been in here since October and has settled in really well. The staff are very friendly and helpful and have been fantastic with him. He seems very happy here.
Thank you for your review, we appreciate such lovely feedback. A big thank you from us all at Woodlands.
We, as a family, are extremely happy with the care, and support our mother is given. She has been a resident at Woodlands now for 18 months. She has a lovely big bedroom which is nicely decorated and with nice furniture. She is very happy, so we are happy. The staff are caring towards her and attentive to her needs. We are always updated with any changes to her medication or if she is unwell. She enjoys the activities, which are varied, and she especially enjoys singing and dancing.
Children from the local school also visit for lunch and activities. Which mum also enjoys. The menu is varied, with choices and with various snacks during the day. She is looked after by lovely caring people and in a safe environment.
Thank you for such a lovely review. We as a home really appreciate your feedback. Many thanks from us all at Woodlands.
Lovely care home and wonderful and lovely people (staff). Always there for your concerns and wants. Helpful in every way and very polite.
Thank you for such a lovely review. Many thanks from us all at Woodlands.
I visited Woodlands a few times to see my auntie, each time I was greeted with a smile and warm welcome. My auntie passed peacefully on 2/12/2021. I was able to stay with my cousin in her last days at the home to support her. Whilst we sat with my auntie I was made drinks, offered food and provided everything we needed to ensure this sad time was more bearable. True care and consideration were shown by all staff. My auntie was deeply loved and cared for, I am truly grateful.
This care home has gone always over and above their daily duties, they care, deliver the level of care you would provide for your family and have a beautiful way of communicating with visitors to reinforce the support they give. Nothing is too much trouble. I visited 12 homes before I chose this one, the manager amazed me, the staff were so open and caring. They treat my mother with the love and attention she deserves and this is not always easy. By far the best care home in the whole of this area. I hope all members of staff (including the member of staff who always gives my mum a cup of tea to allow my mum to sit and talk to me) get the recognition they deserve. Think we should do a newspaper review on them to show as they need to be seen as the real heroes of what is going on currently in this world.
Thank you so much for your lovely words. Your mum is a wonderful lady who brightens up our day without even knowing it. It really means a lot to us to see these reviews in print and it really lifts staff morale and especially during the last 2 years of madness it is great for staff to get the...
Woodlands Care Home staff seem friendly and caring and my father is happy where he is. I think my only complaint is the lack of communication to families during lockdown, it would have been great if we could have had a regular update to what activities the residents had been getting involved with and how they were getting on during the long period of time when no visitors were allowed.
Staff and Management tried very hard to keep people updated with emails and phone calls when...
I was recently concerned that when I visited my mother, she had not been cleaned up properly after her meal. Also, I would like to regularly check my mother's intake of food and fluid as she now has considerable difficulty swallowing and I am concerned that because it takes so long getting food and fluid, down her, she might not be getting a sufficient amount. How do I go about checking her intake as I understand you do it on a mobile app?
I am so sorry to read that you found your Mum - having not been cleaned after her meal. If this ever happens again, please speak to a senior on duty or management as this is not the level of care that is expected from the staff at Woodlands. In terms of finding out how much your Mum has had to eat...
From day one Mum has been happy at Woodlands. All of the staff are professional and friendly and show great compassion to Mum. The home is cosy, clean and very secure. The entertainment is very varied and even throughout the lockdown, various films were shown and also the residents got to do quizzes, colouring, painting etc. It has been great that zoom and skype calls have been available to book.
Thank you so much for your kind words. We worked so hard to keep residents entertained and happy during lockdown and it's so refreshing to hear that families were happy with things during lockdown. We look forward to welcoming families back in as we used to before this madness (covid-19) for a good old knees up - Woodlands Style!
Having gone through two prolonged lockdowns where visits were suspended, I always felt reassured and safe in the knowledge that my Mother's care and needs would be maintained throughout these dangerous and demanding periods. Her care under normal circumstances is difficult enough since she is totally bedridden and no longer able to communicate, and so her very existence and wellbeing is totally in the hands of the care staff who have done an incredible job under the most stressful and demanding times. Hats off and sincere thanks to all the staff at Woodlands for taking such great care of my Mum and kept her safe so that my family could once again get back to visiting her.
Thank you for your kind words. It's so nice to read and share with all staff. I am incredibly proud of all staff at Woodlands and how they have managed Covid-19 and Lockdown 1 and 2. We are now ready to get back to a new kind of normal. Let's hope this new normal lets Woodlands showcase to families what we do best. Have fun!
I have always been extremely pleased with the care and kindness shown to my mother, even more so during the last very challenging year. The staff have worked so hard to ensure residents' happiness and to keep them safe from the pandemic.
Thank you for your kind words. We really appreciate it. It's nice to be able to show staff the comments on here from family members. We look forward to continuing our work with residents and families.
My Mum has been at Woodlands now for just a year all through these very difficult times that we are all experiencing. The staff are amazing. Always cheerful and willing to help. Interact with the residents with respect and treat them like one of the family. Mum always seems happy and likes to take part in many of the activities they have there. This was an emergency admission for Mum during lockdown last year and I can do nothing but sing the praises of this home. I am glad that they were able to look after her.
Thank you for your review. It's so nice to be able to share all the comments with the staff here at Woodlands. Your Mum has bought lots of laughter and fun to our home and always makes sure the staff are OK or need any help. Your Mum helps a lot throughout the home and we enjoy having her here.
Dad has been at Woodlands Care Home for about 30 months now and never heard him complain about staff. The staff are always friendly and helpful. Food at Woodlands is fantastic and my dad really enjoys the cakes and treats. The staff are easy to talk to and have a very good understanding of dad's needs, likes and dislikes. We feel he is in safe hands and hope he remains in their care forever!
Thank you for your kind words. We really appreciate it. Your Dad is a big personality in Woodlands and he keeps us on our Toes. We really enjoy caring for him and where ever he is in the home there is usually a lot of laughter and jokes. Thank you for choosing Woodlands.
Caring, stimulating environment, I love that the local nursery come in regularly to visit with the residents, mum enjoys their visits. Mum feels very safe. She enjoys being in the garden, sitting in the sun is her favourite occupation and the staff encourage the residents to use the garden when the weather permits.
Thank you so much. The nursery visits are a big part of Woodlands and just a small part of the fantastic activities programme on offer. Your Mum is loved by all staff and without fail every morning she comes and blows a kiss to staff in the office. We love taking care of her and thank you both for choosing Woodlands.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 September 2025Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Woodlands Care Home.
There are no upcoming events for Woodlands Care Home.
Awards / Recognitions (4)
- 28 Feb 2019Recipient: Beneva Care
- 01 Feb 2018Recipient: Beneva Care
- 15 Feb 2016Recipient: Beneva Care
Meet the Team (1)

The home manager, Victoria Dunn is a Registered General Nurse, with a Level 5 qualification in Leadership and Management.
Victoria has been with the Brookvale Healthcare family for over 10 years. She has worked in two of the companies’ nursing homes during her time in Brookvale. Victoria moved over to Woodlands Care Home in October 2023.
Victoria prides herself on delivering and providing the highest standards of care, she drives change and promotes a positive culture within the service. Victoria has an open-door policy, residents, staff and families are always welcome to see her.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodlands Care Home to verify any information. View our terms and conditions. Woodlands Care Home has an Enhanced Service -more info.