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The home has undergone a significant investment programme, thanks to care provider Brookvale's modernisation programme, allowing residents to enjoy updated facilities and furnishings.
Pleasant gardens add to the benefits of a homely interior, while regal dining rooms are very popular.
Care Provided by Woodlands Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Woodlands Care Home for full pricing details and T&Cs.
Contact Woodlands Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Beneva Care
- Private Owned
Person in charge
- Victoria Dunn(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (29)
- Couples/Companion Rooms (1)
Visiting
- No restrictions
Parking
- On site parking
Woodlands Care Home Reviews (54)
Woodlands Care Home has a Review Score of 9.6 (9.567) out of 10, based on 10 reviews in the last 2 years.
Over all time Woodlands Care Home has 54 reviews.
There is always plenty going on in the care home to keep the residents happy like singing, quizzes, making things, films, bbq summer party.
I would recommend this home to anyone Thank you.
Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that your mother is receiving excellent care at Woodlands Care Home and that you feel well supported by our team. Our staff work very hard to provide both high-quality care and clear communication with...
My father continues to be very happy at the care home. His care plan and needs are totally tailored to him. The staff are always engaged with him and chat or wave to him as he wants. It's always nice to come in and see what activities the residents are involved in too. I feel very lucky that my father is in such a happy home.
Thank you for your kind words. its a pleasure to care for your Dad
From the day we took mum just to be shown round , mum loved the feeling and wanted to stay-she and us were made to feel so welcomed it really is a homely community,
All the staff are caring and loving nothing is too big or too small to to keep you and your loved one happy and to feel safe and secure
Mum has flourished since residing at woodlands with all the love and care and the variety of entertainment and entertainers
And the companionship of all the other lovely residents
And her appetite is back with all variety of meals
We as a family couldn't have wished for a better home for mum
Thank you woodlands to each and everyone of you
You are all true angels !!
Thank you so much for your kind words. We are delighted to hear how happy and settled your mum is and that she feels part of our Woodlands community.
Its wonderful to know she has flourished, enjoys the companionship, activities, and meals, and feels safe and cared for. Your appreciation means a great deal to our whole team.
Thank you for trusting us with your mums care.
top class service from the home, was difficult putting mum in a home but the staff are actually brilliant could not fault any of the including the carers, management, cleaners cooks, laundry staff and the entertainment team.
I am kept up to date with any issues and they are dealt effectively and efficiently.
Relatives are welcome and are treated like extended family, each member of staff treats family and residents with the utmost coutesy and in a friendly caring matter
Thank you Woodlands
Thank you for your review. We are pleased to hear that your mum is receiving a high standard of care and that you are happy with the support and communication from our team.
It is important to us that residents and families feel welcomed and treated with kindness and respect, and we appreciate your positive feedback about all areas of the home.Kind regards,
The Woodlands Team
Since Dad has been at Woodlands, he has been happy and very well looked after. I count my blessing every day to have found such a wonderful place for him to call home. The other residents are lovely and appear very happy. The staff are just wonderful and I cannot fault the management. I thank you all for all you do for my lovely dad and for the support and care you show to me. Best wishes.
Thank you from us all at Woodlands for such a lovely review.
But I could no longer look after Mum at home and we had lost the mother/daughter relationship.
The staff at Woodlands made Mum feel at home and she now loves it. But most of all they helped us as well.
Recently Mum was taken into hospital and one particular carer (she,ll know who we mean) was incredible.
Thank you Woodlands.
We love you.
Thank you from us all at Woodlands, it is a privilege to care for mum.
The care of my increasingly frail mother has been exemplary. Nothing has been too much trouble for the staff in ensuring that she is as content and comfortable as possible. The management and staff have been diligent and alert during recent health setbacks and I have had complete confidence in their actions taken and in keeping family members informed. The staff are well versed in meeting my mother's needs and desires and treat her as an individual. Thank you to Woodlands for all that you do.
Thank you from us all at Woodlands for such a lovely review.
Mum moved to Woodlands mid-October, she had recently lost her husband, my dad. Woodlands were wonderful with their welcome for Mum. The care, compassion and empathy are excellent. The activities are amazing, always something for Mum to join in when she feels up to it. Nothing is too much trouble, the staff are always attentive.
A very big thank you from us all at Woodlands for such a lovely review.
Highly recommend! The management team were 1st class, very knowledgeable and more importantly it's all about the care and welfare of my dad. All the staff I've met and seen are happy and bring a togetherness of one big family, which was very important as this was the first time my dad had been in this type of environment. The moment he walked through the door staff and residents came towards him and made him more than welcome! He's so happy now he's getting the care and companionship around him. He actually rang me to say he loves it. I live in Scotland and we've only just lost my mother so it's still very raw for us as a family and especially for my dad. The staff even let off a balloon with him with a message for my mum. I'm more at ease now knowing my dad is safe and getting well looked after and it's real peace of mind especially with the distance apart. If my personal review helps anyone who's looking to place a loved one into a rest home then please enquire here first, their priority is always care first.
Thank you for the most wonderful review. Such kind words.
First visit to see my mum along with my wife. Met by a very competent and polite staff member. Had to wait a short while before the head of caring showed us to my mum's room. She was very pleasant and knowledgeable about my mum's care and well-being. She also assisted me in setting up the app. Was asked if we wanted to stay for lunch, which was gratefully accepted. Staff were friendly and happy to talk to us.
Thank you from us all at Woodlands for your lovely review.
Dad loves living at Woodlands. He enjoys being around the residents and staff. Everyone is so friendly and helpful. So when he asked to have all his family and friends visit, I approached them to ask if it was okay to take them to the dining room between meals. On the day we were all welcomed, the room was prepared for us and we were offered drinks. Dad was so happy and we were grateful for the opportunity to get together for him. Thank you so much for making and keeping my dad safe and happy.
A big thank you from us all at Woodlands for such a wonderful review.
What an incredible turnaround! So many great changes that have made all the difference to residents and their families, it is now a well-managed home and the entertainment for the residents has improved tenfold.
A very big thank you from us all at Woodlands for such a lovely review. Such lovely feedback.
Mum came for respite care but stayed. The managers were skilled and helpful from the outset, guiding us through the (new for us) process but also giving us time and space to come to terms with the difficult decisions involved. Having checked the QVC (Good) it was the kindness of all the staff (including the cleaners, kitchen and maintenance staff as well as the lovely carers) that persuaded us that Mum could be happy staying at Woodlands. Visiting is truly unlimited and we have been able to remain involved with Mums care and take her out as much as we have wanted to. There is good contact between the home and families enhanced by the new app. There is a dedicated events manager so each week has is a good selection of planned activities but there is also space for private conversations and rest. The garden is lovely and is well-used when the weather is warmer. We feel Mum is treated as a unique individual with consideration of her personality, well-being and safety.
Thank you for such a wonderful review from us all at Woodlands.
My husband needed a week's respite care when I attended a family wedding. We were warmly welcomed on arrival and special attention was to ensure my husband could hear as he has limited hearing in one ear only. The home seemed a happy, active place and all the staff I met were friendly, efficient and helpful. The previous three respite experiences have not gone well but I would be happy for my husband to go to Woodlands again should the need arise.
Thank you from us all at Woodlands for such a lovely review.
Lovely, caring home with wonderful staff. So glad my mum is in Woodlands. Staff take time to understand individual needs for residents. Seeing a loved one deteriorate isn’t easy but it’s so nice to see the attentiveness by staff. Thank you for everything you do.
Thank you for such a wonderful review from us all at Woodlands.
The level of care and nursing is excellent. I have spent a great deal of time engaged with staff at all levels. Each staff member has been professional and attentive. Room size is restrictive for residents, staff and visitors. However, the staff engage with each request to make the room more comfortable within the possibilities. I have not met a more engaging manager or team of staff. Well done to all at Woodlands!
A big thank you from us all at Woodlands for such a lovely review.
Excellent care home highly recommended. My father moved in just after Christmas and their care has been exceptional. I have been impressed by the bed monitors that alarm when my father gets out of bed. The food is excellent and the entertainment very good and more importantly they have regular entertainers. My father settled in quickly and walks in the gardens every day. I highly recommend the Woodlands Care Home.
A big thank you from us all at Woodlands for such a lovely review.
Very clean, tidy and well-run home.
Daily activities to interact with residents, games, quizzes, etc.
Food very good and available at all times.
Management very professional.
Thank you.
Thank you very much for your kind words; it is very much appreciated. We all aim to provide the best care and support to all residents.
Woodlands Care Home is very welcoming. The staff are friendly and nothing is too much trouble for them. My auntie has a lovely, bright room. It is warm and comfortable with a good view of the garden outside from her window. The bed linen is clean and we are always offered a hot drink and biscuits when we visit. My auntie seems very content here which makes me feel better.
A very big thank you from us all at Woodlands for your lovely review.
The manager went above and beyond to settle my mother into her new environment when she moved in in November 2023. The process was not the easiest but one staff member in particular was on hand when I needed questions answered and met my mother's needs and care medically with meds and doctors.
Thank you from us all at Woodlands for such a lovely review. We as a team are always on hand to support the families for anything you may need.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 September 2025Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Woodlands Care Home.
There are no upcoming events for Woodlands Care Home.
Awards / Recognitions (4)
- 28 Feb 2019Recipient: Beneva Care
- 01 Feb 2018Recipient: Beneva Care
- 15 Feb 2016Recipient: Beneva Care
Meet the Team (1)

The home manager, Victoria Dunn is a Registered General Nurse, with a Level 5 qualification in Leadership and Management.
Victoria has been with the Brookvale Healthcare family for over 10 years. She has worked in two of the companies’ nursing homes during her time in Brookvale. Victoria moved over to Woodlands Care Home in October 2023.
Victoria prides herself on delivering and providing the highest standards of care, she drives change and promotes a positive culture within the service. Victoria has an open-door policy, residents, staff and families are always welcome to see her.
Frequently Asked Questions about Woodlands Care Home
What types of Care is Woodlands Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Woodlands Care Home have?
There are 29 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Woodlands Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Woodlands Care Home to the centre of Waterlooville?
1.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodlands Care Home to verify any information. View our terms and conditions. Woodlands Care Home has an Enhanced Service -more info.