Woodlands Care Home

It has provided a safe and happy environment for her, she was able to settle quickly and she has felt safe which is so important as she has progressive dementia

There are always staff in the lounge who are attentive to all of the requirements of the residents.

I would recommend this home to anyone Thank you.

My father continues to be very happy at the care home. His care plan and needs are totally tailored to him. The staff are always engaged with him and chat or wave to him as he wants. It's always nice to come in and see what activities the residents are involved in too. I feel very lucky that my father is in such a happy home.

You are all true angels !!

top class service from the home, was difficult putting mum in a home but the staff are actually brilliant could not fault any of the including the carers, management, cleaners cooks, laundry staff and the entertainment team.

I am kept up to date with any issues and they are dealt effectively and efficiently.

Relatives are welcome and are treated like extended family, each member of staff treats family and residents with the utmost coutesy and in a friendly caring matter

Thank you Woodlands

Since Dad has been at Woodlands, he has been happy and very well looked after. I count my blessing every day to have found such a wonderful place for him to call home. The other residents are lovely and appear very happy. The staff are just wonderful and I cannot fault the management. I thank you all for all you do for my lovely dad and for the support and care you show to me. Best wishes.

We love you.

The care of my increasingly frail mother has been exemplary. Nothing has been too much trouble for the staff in ensuring that she is as content and comfortable as possible. The management and staff have been diligent and alert during recent health setbacks and I have had complete confidence in their actions taken and in keeping family members informed. The staff are well versed in meeting my mother's needs and desires and treat her as an individual. Thank you to Woodlands for all that you do.

Mum moved to Woodlands mid-October, she had recently lost her husband, my dad. Woodlands were wonderful with their welcome for Mum. The care, compassion and empathy are excellent. The activities are amazing, always something for Mum to join in when she feels up to it. Nothing is too much trouble, the staff are always attentive.

Highly recommend! The management team were 1st class, very knowledgeable and more importantly it's all about the care and welfare of my dad. All the staff I've met and seen are happy and bring a togetherness of one big family, which was very important as this was the first time my dad had been in this type of environment. The moment he walked through the door staff and residents came towards him and made him more than welcome! He's so happy now he's getting the care and companionship around him. He actually rang me to say he loves it. I live in Scotland and we've only just lost my mother so it's still very raw for us as a family and especially for my dad. The staff even let off a balloon with him with a message for my mum. I'm more at ease now knowing my dad is safe and getting well looked after and it's real peace of mind especially with the distance apart. If my personal review helps anyone who's looking to place a loved one into a rest home then please enquire here first, their priority is always care first.

First visit to see my mum along with my wife. Met by a very competent and polite staff member. Had to wait a short while before the head of caring showed us to my mum's room. She was very pleasant and knowledgeable about my mum's care and well-being. She also assisted me in setting up the app. Was asked if we wanted to stay for lunch, which was gratefully accepted. Staff were friendly and happy to talk to us.

Dad loves living at Woodlands. He enjoys being around the residents and staff. Everyone is so friendly and helpful. So when he asked to have all his family and friends visit, I approached them to ask if it was okay to take them to the dining room between meals. On the day we were all welcomed, the room was prepared for us and we were offered drinks. Dad was so happy and we were grateful for the opportunity to get together for him. Thank you so much for making and keeping my dad safe and happy.

What an incredible turnaround! So many great changes that have made all the difference to residents and their families, it is now a well-managed home and the entertainment for the residents has improved tenfold.

Mum came for respite care but stayed. The managers were skilled and helpful from the outset, guiding us through the (new for us) process but also giving us time and space to come to terms with the difficult decisions involved. Having checked the QVC (Good) it was the kindness of all the staff (including the cleaners, kitchen and maintenance staff as well as the lovely carers) that persuaded us that Mum could be happy staying at Woodlands. Visiting is truly unlimited and we have been able to remain involved with Mums care and take her out as much as we have wanted to. There is good contact between the home and families enhanced by the new app. There is a dedicated events manager so each week has is a good selection of planned activities but there is also space for private conversations and rest. The garden is lovely and is well-used when the weather is warmer. We feel Mum is treated as a unique individual with consideration of her personality, well-being and safety.

My husband needed a week's respite care when I attended a family wedding. We were warmly welcomed on arrival and special attention was to ensure my husband could hear as he has limited hearing in one ear only. The home seemed a happy, active place and all the staff I met were friendly, efficient and helpful. The previous three respite experiences have not gone well but I would be happy for my husband to go to Woodlands again should the need arise.

Lovely, caring home with wonderful staff. So glad my mum is in Woodlands. Staff take time to understand individual needs for residents. Seeing a loved one deteriorate isn’t easy but it’s so nice to see the attentiveness by staff. Thank you for everything you do.

The level of care and nursing is excellent. I have spent a great deal of time engaged with staff at all levels. Each staff member has been professional and attentive. Room size is restrictive for residents, staff and visitors. However, the staff engage with each request to make the room more comfortable within the possibilities. I have not met a more engaging manager or team of staff. Well done to all at Woodlands!

Excellent care home highly recommended. My father moved in just after Christmas and their care has been exceptional. I have been impressed by the bed monitors that alarm when my father gets out of bed. The food is excellent and the entertainment very good and more importantly they have regular entertainers. My father settled in quickly and walks in the gardens every day. I highly recommend the Woodlands Care Home.

Thank you.