






Buttercup House has been transformed into a 20 single bed (17 en-suites) dementia friendly home. Each room has been uniquely designed to make them stylish and comfortable.
A newly constructed lounge opens out onto the landscaped and dementia friendly garden. In addition to a newly fitted kitchen and dining room the home now houses a beauty salon/well-being room.
All bedrooms have been modernised and refurbished. They are dementia friendly to help maintain...
Care Provided by Buttercup House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Day Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Depending on needs basis.
The price(s) shown are provided by the care home. Contact Buttercup House for full pricing details and T&Cs.
Contact Buttercup House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Shivron Care Home Ltd
- Private Owned
Person in charge
- Shivam Nagpal (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2017
Room Information
- Single Rooms (20)
Buttercup House Reviews (34)
Buttercup House has a Review Score of 9.4 (9.440) out of 10, based on 9 reviews in the last 2 years.
Over all time Buttercup House has 34 reviews.
If there are any concerns with dad, someone will contact us to let us know each step of the way what has happened, and what any plans are. Dad has settled in very quickly, he loves the food, and is extremely happy. Couldn't of asked for a better care home for dad. They are very supportive if we take dad out for the day, and i have no worries at all about dad residing there.
thank you very the feedback - we love having dad with us - will share feedback with management and all our staff , god bless
Went to visit my friend, there was a patients meeting, and I was invited. I was very impressed with the management, everything was covered, from food to things they like to do, the staff are brilliant.
Lovely to have you with us margot, looking forward to meeting your wonderful dog for resident pet therapy! thank you
Mum passed away recently, having been cared for at Buttercup for the last 18 months of her life. When visiting her she was always clean and tidy and always seemed to be very happy interacting with the staff and taking part in any activities, apart from the last couple of months when her health and her memory really deteriorated. When this happened she was cared for with compassion, love and smiles from the very kind staff and her face would light up when any of them were with her. Family members were always made very welcome when visiting and we were always made aware of any concerns regarding her welfare. I would thoroughly recommend Buttercup because of it's homely and friendly feel.
Thank you for the lovely feedback. Mum was such a wonderful person. God bless
What a lovely home! The staff are friendly and so caring! There is a lovely homely atmosphere. As a visitor we have joined in the regular entertainment and made so welcome!. The facilities are bright and always so clean. The other residents seem happy and my mum loves taking part in the singing and watching the other residents and staff dance together. Although she struggles with her memory she talks about it often.
Thank you for such a warm review. I will pass this onto management and the rest of the staff, god bless.
Dad is clean, tidy and most important, happy.
Thank you so much for the wonderful review, we will pass this on to the team and management, God bless.
Good care and friendly staff.
Thank you for the review, I appreciate the feedback regarding our good care delivery - we kindly invite you to join us for our resident lunch experience, you will be most happy - please feel free to call through to book a day so we can organise - thank you, Naval.
My mum has always been treated at Buttercup House with dignity, understanding and excellent care.
Thank you so much for your wonderful review. I will pass this on to the rest of the management team. See you soon hopefully, God bless.
The activity was very good. It involved all the residents which was good.
We were invited to participate in a staff training workshop. The gentleman from the training company said it would be informal and if we wanted to we could speak about Mum's life before coming to the home and our feelings since her arrival.
Several of the care home staff attended and were engaged in the discussions, asking questions and relating their experiences with Mum.
The workshop lasted about half an hour and we felt incredibly positive that the staff had listened and had a better understanding of Mum's situation and specific needs.
Both my husband and I would encourage other families to attend this type of workshop, well done to the gentleman from the training company and the members of Buttercup House staff.
Thanks.
Thank you for the lovely feedback, we will pass this on to management and the team. God bless.
On arrival at Buttercup House, we felt that the care home provided for Mum was welcoming, smaller, with a friendly atmosphere. Staff made us feel at ease, showing us around the premises.
Knowing that she was in a safe environment, being looked after 24 hours was a great relief.
Prompting her meals, medication and helping with her personal care made the transition to the care home the best alternative for everyone concerned in her well-being.
Mum's health at times declined, the staff would call the doctor's surgery, who promptly came, examined and monitored her health with continuous updates to all concerned.
Other concerns and questions raised are met with understanding, guidance and acted on. Giving me peace of mind and knowing that Mum's care, safety and well-being are what's important.
Buttercup House management team and staff are very much appreciated. Thank you.
Thank you for the lovely review, will pass on to staff and management, God bless.
Today I went to visit my mum and I was also invited to watch the staff do “Britain’s Got Talent” for the residents. The staff were amazing and danced and sang and everyone was clapping and singing and laughing. One chap who is a resident there joined in dancing too. Everyone involved at Buttercup House always goes above and beyond for my mum (and everyone else). Whenever I visit, I’m always given a warm welcome. My mum is always clean and tidy and she loves the food. Such a lovely home.
Thank you so much for your lovely words. God bless.
My mother has been at Buttercup House for around 3 months. The care from the staff has been fantastic and there's been lots of activities for her to do. The food is great, always very clean and tidy when I have visited so I would say 10 out of 10.
Thank you very much - all your kind comments will be shared with the team - thanks again.
The home was always very clean. There is a very good relationship between the home and the surgery, with any health worries being acted on.
My friend was taken to Buttercup House following a hospital admission due to having had a fall at home. Originally it was to help her recovery, but she decided to stay. She is physically challenged but her mind is as sharp as ever. This does present some problems as most of the residents suffer from dementia and she can feel the lack of conversational stimulus. The staff are aware of this and try to spend as much time with her as they can to provide that stimulus. She is choosy about her food but the cook is always asking her what food they can provide which she will eat. I have not seen it inside, due to Covid, but the garden is lovely. My friend likes her room very much, she also praises the staff. They are kindness itself and make visitors, as well as residents, feel welcome. No care home is perfect but Buttercup House comes close.
Thank you for your feedback. It is much appreciated as a valuable tool to aid improvement, which is always continuous. Your compliments regarding staff will be shared with staff and management alike. Please, be sure to ask staff to take you for a tour of our home and the resident's bedroom if this meets with the client's approval. Thank you so much.
Went to the jubilee party on the 5th of June. Had a good time with Mum and other people at the party. Had cake and tea. Nice to see everyone get together and talk to members of the staff. Enjoyable afternoon. A nice time was had by all.
Thank you, your feedback will be provided to staff and management. We are pleased you enjoyed the Jubilee garden party. As discussed we will be arranging a thematic garden party every month as a means to keep in touch with our residents' relatives and friends. The next one in July has a Mexican theme. Look forward to welcoming you then if not before. Thank you.
It gives us great comfort to know our grandmother is receiving excellent care at Buttercup House. The staff are friendly, polite and professional at all times. Communication with us is also first-rate. I would definitely recommend this home to others.
Thank you for your kind feedback, most appreciated. I will pass on to our management and staff. God bless.
My mum was in Buttercup House for a few months. Despite the covid situation, I was able to visit safely when allowed by guidelines. She was very happy and well looked after. She got on well with the staff looking after her and loved the garden. I would recommend it as a friendly, professional care home.
Dear David, many thanks for your review. It is very helpful and all comments will be fed back to our staff and management. Thank you.
Very happy that my brother is being cared for at Buttercup House. The staff are always welcoming and friendly. I feel that my brother is having the best care for his condition and know that he is safe and well cared for.
I am unable to give a full report as I have been in the home only my husband's room. I know they have had a lot of work done. All the staff are very kind and helpful. I am very happy with the care my husband is getting.
Thank you for your review. We will pass it on to our staff and management team. We are very happy to see such positive feedback. God bless.
The staff are very helpful and caring. They really do know what the residents and what the residents need. The accommodation is good, it's always clean and tidy. The staff are always aware of dietary needs and so as a resident you are always given the right kind of food for you. The staff are usually aware if a resident is unwell or upset. They establish good relationships. We have a programme of activities, for example, cheese tasting and making bird houses.
Thank you for your positive review. It is appreciated. Will pass this on to our staff and team management. Best wishes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 January 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Buttercup House.
There are no upcoming events for Buttercup House.
Awards / Recognitions (3)
- 15 Jun 2023Recipient: Buttercup House
- 09 Jun 2022Recipient: Buttercup House
- 09 Jun 2022Recipient: Buttercup House
Accreditations
There are no accreditations posted yet for Buttercup House.
Meet the Team (1)

CB has gone above and beyond for many years and is very dedicated to ensuring residents and staff are supported with their well-being. CB thoroughly enjoys organising activities within the home. Although CB has had a tough couple of months with their health but continued to ensure residents have activity and well-being days to look forward to. CB listens and appreciates person-centred care and provides one-to-one activities and group activities.
Armchair travelling has become one of the resident’s favourite activities-Africa was the highlight of our destinations with staff who were African natives who came to work with traditional African clothing. Residents made a stunning 3D African female silhouette with African fabric, jewellery and African hair. African staff performed a traditional African dance. It was an opportunity for all residents and staff to celebrate each other’s cultures and embrace diversity and inclusivity.
Catherine has been nominated for the 2023 Dementia Excellence Award.
Frequently Asked Questions about Buttercup House
What types of Care is Buttercup House registered for?
Older Person Care, Dementia, Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Buttercup House have?
There are 20 Single Rooms.
What are the Facilities & Services at Buttercup House?
Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Buttercup House to the centre of Southampton?
1.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Buttercup House to verify any information. View our terms and conditions. Buttercup House has an Enhanced Service -more info.