






Buttercup House has been transformed into a 20 single bed (17 en-suites) dementia friendly home. Each room has been uniquely designed to make them stylish and comfortable.
A newly constructed lounge opens out onto the landscaped and dementia friendly garden. In addition to a newly fitted kitchen and dining room the home now houses a beauty salon/well-being room.
All bedrooms have been modernised and refurbished. They are dementia friendly to help maintain...
Care Provided by Buttercup House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Day Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Depending on needs basis.
The price(s) shown are provided by the care home. Contact Buttercup House for full pricing details and T&Cs.
Contact Buttercup House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Shivron Care Home Ltd
- Private Owned
Person in charge
- Shivam Nagpal (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2017
Room Information
- Single Rooms (20)
Buttercup House Reviews (34)
Buttercup House has a Review Score of 9.4 (9.440) out of 10, based on 9 reviews in the last 2 years.
Over all time Buttercup House has 34 reviews.
Because of Covid restrictions being in place since before the resident came to Buttercup House, I have not been inside the home, only the gardens and the wood chalet in the garden. Therefore, my responses are only based on what I have seen through the windows or those related by the carer. I have had limited telephone and face-to-face contact with some staff members during the time of my visits, but I have not seen how staff interact with residents or provide care. The resident has told me she struggles to hear/understand what some of the staff say due to their accents. Activities currently rated as poor but this is due to covid restrictions.
She provided a 3star rating where she felt unable to rate the particular service due to restrictions placed upon us due to covid 19....
A warm and friendly home that genuinely cares and loves its residents as well as providing huge support to the families trying to cope and adjust. I would recommend it to anyone without hesitation; I regard the staff there as family friends now.
Thank you very much for your review. We will pass this onto the staff and management. God bless.
Sadly Dad only spent a short time in Buttercup House before losing his battle against Alzheimer's and Dementia. However, the kindness and compassion shown towards Dad and the rest of the family during the final days of his life will always be remembered as perfect. The support that was given during this period and the days after, made the whole traumatic experience so much easier to handle. We will always be grateful to the staff and management for the way they handled everything. We are sure if Dad had been with us longer, he would have enjoyed his life in Buttercup House.
Thank you very much for your appreciated feedback - it will be shared with management and staff. God bless.
My mum was a resident at Buttercups from Dec 2019 till her passing in January 2021, She was extremely well cared for and loved the whole time she was there. The owners and all staff went over and above with their care for her. She was extremely happy there. I couldn't have asked for more.
We thank you for taking the time to provide us with a review. We will pass on your review notes to all our staff. Thank you again. God bless.
Unable to answer all questions as not visited internally due to COVID-19.
I would like to express my appreciation that you have been keeping the family safe from COVID-19, keeping us informed by videos showing how happy and well residents are and as soon as we could letting us visit keeping to the regulations. When we ring staff are always helpful about giving me the information asked for.
Thank you so much for your review, it is a pleasure. Our team and staff are very grateful for your positive comments. God bless.
The care my Brother-in-law received was of the highest order, everything was done in a professional and efficient manner but the staff went far beyond this standard they created a place where he felt totally at home and peaceful. The staff laughed and in the end cried with him, they could not do enough to make his stay with them a happy time. He was not the easiest person to deal with but all the staff managed to make him feel comfortable and safe. I saw a new person come to life under their care They can be very proud of the work they do its not just a job but a true vocation. Well done this home is a jewel.
We thank you so much for your kind words - it means a great deal to us, God Bless.
Buttercup House Care Home - the staff are great, they are caring, supportive, friendly, helpful and will assist in any way. My Dad has been a resident at Buttercup House for nearly a year, the care, respect, given to him by the staff, management team and owners has been fantastic. As a family member, we are invited and included in all the home's celebrations, whether it be, Xmas Party, Bar-B-Q, Fete or just our dinner/tea there. You are always welcomed. After all, this is now my dad's home. Thank you.
Thank you for your positive feedback it is most lovely to read!
Friendly staff and always very clean. I also like the fact that my Nan has 24 hours care which I find very reassuring.
Feels like a family home, not an institution. Carers are responsive to the needs of all residents and family members. I have full confidence in the care and support my father receives at all times. He enjoys the light, bright well decorated and furnished lounge.
The place is clean and tidy.
We don't worry about her as we know that she is well looked after.
Thank you for the feedback. Much appreciated by staff and management.
The new manager has improved the home in every way possible.
Thank you for your feedback. It is much appreciated by the staff as well as management of Buttercup.
All staff are extremely kind and helpful, especially the manager who keeps me well informed by emails and phone. The bedroom is very basic with no view but my cousin stays downstairs in the lounge most of the day. The food is good and my cousin is now eating better and looking healthier. The manager has said a better room will be available when she can be moved.
Thank you for the feedback. We shall endeavour to establish how we can further improve 'facilities' and 'rooms' ratings. Buttercup has only recently been completely redeveloped into a Dementia friendly environment home. All furniture, furnishings and flooring have been completely replaced with...
The care provided is good and we are happy that my husband is being well looked after. The staff are friendly and genuinely caring.
Thank you for the helpful feedback. We will need to establish with you as to why facilities and activities are rated 'satisfactory'. This will assist us in further improving our service to present and future residents. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 January 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Buttercup House.
There are no upcoming events for Buttercup House.
Awards / Recognitions (3)
- 15 Jun 2023Recipient: Buttercup House
- 09 Jun 2022Recipient: Buttercup House
- 09 Jun 2022Recipient: Buttercup House
Accreditations
There are no accreditations posted yet for Buttercup House.
Meet the Team (1)

CB has gone above and beyond for many years and is very dedicated to ensuring residents and staff are supported with their well-being. CB thoroughly enjoys organising activities within the home. Although CB has had a tough couple of months with their health but continued to ensure residents have activity and well-being days to look forward to. CB listens and appreciates person-centred care and provides one-to-one activities and group activities.
Armchair travelling has become one of the resident’s favourite activities-Africa was the highlight of our destinations with staff who were African natives who came to work with traditional African clothing. Residents made a stunning 3D African female silhouette with African fabric, jewellery and African hair. African staff performed a traditional African dance. It was an opportunity for all residents and staff to celebrate each other’s cultures and embrace diversity and inclusivity.
Catherine has been nominated for the 2023 Dementia Excellence Award.
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