St Katherine Care Home

My mum started at the home in March and became a permanent resident in April. The home has been really accommodating, with letting Mum stay for a few hours then overnight so she got used to her new surroundings. She soon settled in. Visiting Mum at the home the staff are friendly and welcoming. Mum looks clean, tidy and happy. I'm so pleased with the home, they have made this sad transition into care so much easier.

While the home doesn't look much from the outside, the care given inside exceeds any expectations I had.

Thank you.

Mother (92 years) was in the hospital for nine weeks and then placed at St Katherine's bu hospital/local authority. The initial impression on the first visit was very positive, and the home was clean, tidy and welcoming - this was at the beginning of December 2022, and Mother is content and happy. Mum's care needs have been fully met, with staff being kind, caring and attentive. We couldn't have found better in our opinion. Just attended an afternoon tea for friends and family - well organised. Much appreciated by ourselves.

I am so pleased that my brother was accepted here. They assessed his needs, and he is now getting the appropriate care he requires, something, unfortunately, I was unable to give him. He has settled there really well in a short time, and I believe this is due to the fantastic team looking after him. The care home always looks spotless, and he says the food is very good. Yesterday they put on a tea party for the residents and families. The spread of food was awesome, and I have to agree with my brother's words... it's yummy. There was a calm, relaxed atmosphere that not only reflected on the residents but those visiting. An excellent, well-run care home that I can find no fault with and would recommend to anyone looking for loving care for their loved one. Well done, St Katherines.

We are so pleased to have a place for my aunty here. The staff are friendly and caring, and the home itself is always clean and tidy. The residents are extremely well cared for and are given a choice of delicious meals from a varied menu. The staff interact well with residents and attended to all their needs. The home has a happy, relaxed atmosphere. My aunty is very happy here.

We had a very friendly welcome from all of the staff we met during our visit. The manager and her team continue to show how much they care for their residents. The Covid measures in place are well managed and not overly extreme. The communication pre-visit was excellent and much appreciated.

This home is amazing. It is well run, well managed, calm and caring. Mum is looked after so well and has put on weight. Her thing that she likes to do is look out of a window, so the home has given her her own seat by the window. I couldn't be any happier with her care; they are wonderful.

Mum has been under this company's care for many years. They have catered to all her various needs keeping her well and content considering her severe mental health history. I would also like to say a big thank you to the manager and all the staff who look after her especially during this Covid pandemic.

Our mother was a resident of St Katherines for a number of years up until her death this month. We could not have asked for better care and kindness from the staff. In spite of the difficulties that come with dementia and Alzheimers, we only ever saw the residents being treated with gentleness, respect and humanity. The staff were able to ensure that the residents had quality of life. Our mother's autonomy was always considered: even on the days she wanted to stay in bed all day they would skilfully coax and try to persuade her to go downstairs rather than insisting that she did. We experienced (sometimes heroic) patience, skill, professionalism and good-humour (of both types!) from the caring people who run and work at the home. Early and successful steps were taken to try to prevent Covid-19, and we will always be so grateful for the wonderful care she received.