Rosewood Care Home

131a Swift Road, Woolston, Southampton SO19 9ES
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9.7 10 Reviews
  • Rosewood Care Home, Southampton
Rosewood Care Home provides accommodation and care for 35 adults, both male and female who are aged 65 and over. They also accept service users under 65, if an assessment of their needs shows that they are within the homes criteria. The Home is registered for old age and service users who are living with a diagnosis dementia. The Home is able to support wheelchair users and those with mobility difficulties as the facility is all on the ground floor with spacious corridors. Assessments are carried out for all service users at regular intervals to ensure that the home continues to meet their needs. The Home is a ‘non-smoking’ home but if a service user wishes to smoke, they can go outside of the building to a designated area.

The Home provides high quality care and support to all people who use the service and ensure their loved ones are kept informed and involved. The aim is for people to continue living their lives as they would wish in a comfortable, relaxed, happy and safe environment. All staff employed at Rosewood have the utmost respect for everyone, ensuring they maintain dignity and privacy at all times.
The Home strives to continue improving facilities and has additional systems and processes in place to deliver a high-quality service which will evolve and adapt with the changing needs of the service and everyone involved with it.

The Home Holds a GOOD CQC inspection rating in all areas (January 2025).
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1360
  • Self-Funded Residential Dementia Care: from £1360
  • RESPITE Self-Funded Residential Care: from £1360
  • RESPITE Self-Funded Residential Dementia Care: from £1360

All rooms are single, ground floor with private toilet and wash-hand basin and recently refurbished/decorated


We also accept local authority funding with a third party top up

These prices are only a guideline, please contact Rosewood Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Nicole Summers (Manager)

Local Authority / Social Services

Admission Criteria

  • Self funded, Local authority
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (35)

Visiting

  • Please if visitors could avoid mealtimes where possible

Parking

  • There is onsite parking available

Rosewood Care Home Reviews (10)

9.7

Rosewood Care Home has a Review Score of 9.7 (9.667) out of 10, based on 9 reviews in the last 2 years.
Over all time Rosewood Care Home has 10 reviews.

Overall Experience
  • 8
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Date Published
  • 10
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Reviewer Connection to Rosewood Care Home
  • 5
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Total of 10, showing 1-10
Review from P L (Son of Resident) published on 19 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The home has recently gone through management changes and they seem to be improving the home itself (new flooring, new lounge area etc) the rooms themselves could be better maintained and cleaned, not alot, but sometimes when going in to see my father the room is a bit untidy.
Reply from Lianne Carling, Operations Manager at Rosewood Care Home

Thank you for your feedback. we're glad you've noticed the positive changes in the home, and we appreciate you raising the point about room upkeep. we'll make sure your concerns are shared with the team so we can improve the consistency of room maintenance for your father.

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Review from J J (Daughter of Resident) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother lived at Rosewood for around 9 months and I was very impressed with the service in all categories. For relatives, I think you would be very reassured by the responsiveness of all levels of staff. I don't see a category for the link to the GP and staff who visited, and links to other services
such as podiatry, dentistry, district nurses and a local hospice. I was very happy with the quality of the room, the quality of furniture both ordinary and care, and the cleansiness. There are smaller touches such as and extremely efficent laundry and very quick response from maintenance. There were age-related activities almost every day with a hairdresser and manicurist on site. TV is available in personal rooms and in a TV room and there is outdoor seating in secure courtyard/garden. In short, everything is "connected up" and "works". The staff themselves are every kind and are well trained. Thank you.
Reply from Lianne Carling, Operations Manager at Rosewood Care Home

Thank you for your detailed and thoughtful feedback. We are delighted that your mother's time at Rosewood was positive and that you valued the responsiveness of staff, quality of care, and range of services and activities. Your kind words mean a great deal to our dedicated team.

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Review from Lyndsey E (Daughter of Resident) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father in law has been a resident of Rosewood Care Home for three months. The home is safe, with good door security. He has found most of the food to be very good, much better than the previous home he was resident of. We have always found the staff to be very friendly. His health and medical issues
are attended to on time and with compassion. The admin team is knowledgeable, friendly and communicates very well. We have always found the home to be clean. I would recommend the home.
Reply from Lianne Carling, Operations Manager at Rosewood Care Home

Thank you for your thoughtful review. We're so pleased your father-in-law feels safe and well cared for at Rosewood. Its wonderful to hear you value the quality of food, the friendliness of staff, and the clear communication. Your recommendation means a great deal to our whole team.

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Review from Duncan A (Son of Resident) published on 8 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
All the staff are friendly and helpful. They get on with my dad despite his very dry sense of humour.
There are many different activities that take place every week and a vibrant atmosphere within the main sitting room
Reply from Lianne Carling, Operations Manager at Rosewood Care Home

Thank you for your kind feedback. We're delighted to hear that your dad's humour is embraced and that he feels at ease with our friendly team. It's wonderful that you enjoy the lively atmosphere and variety of activities - we aim to make every day engaging and positive for our residents.

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Review from C P (Niece of Resident) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since dealing with the manager and the Staff, I have to say that I have experienced nothing but courteous, polite, approachable people. Who, answer any query, with honest answers and encouraging feedback.
The stress they deal ,as we can appreciate, with that many people with different personalities/opinions
can be unseen. I for one will be grateful for the care shown to all.
Reply from Lianne Carling, Operations Manager at Rosewood Care Home

Thank you for your thoughtful words. We are so pleased that you have found the Manager and staff to be approachable, courteous, and supportive, Your recognition of the team's dedication, even under daily pressures, means a great deal and will encourage them to continue delivering compassionate, person-centred care.

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Review from W M (Son of Resident) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Back at the beginning of May a Brokerage Service were very helpful in helping my sister and I to find a suitable care home for our mother and we were able to arrange for her to go to Rosewood Care Home in Woolston, Southampton. We chose the home, from others that we were able to see, largely because
of the staff . They have been all that we could have hoped for ; the carers are unfailingly welcoming and attentive and the care that Mum is receiving is such that my sister and I are both able to have peace of mind that Mum is in very good hands. The manager is to be congratulated on her team of willing helpers who all create an environment that is truly caring. People are so quick to complain and criticise these days that I just wanted to share our good feelings about Rosewood and its people.
Reply from Lianne Carling, Operations Manager at Rosewood Care Home

Thank you so much for sharing such kind words about Rosewood Care Home and its Team. Its heartening to hear how well your mother is being cared for and how much reassurance this has given you and your sister, Your appreciation truly highlights the value of their dedication.

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Review from L S (Daughter of Resident) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has now been at Rosewood for 11 months and suffers with dementia. He took a while to settle and during this time the staff at Rosewood showed immense patience and understanding towards him. At all times I also felt involved and supported.
My father is now very happy in the home and on my
last visit said "they sort everything out for me here it's like being in a hotel and there are always people to chat to".
It has taken a great deal of compassion and commitment from the staff at Rosewood to get to this point and I am so very grateful to them for everything they have done and continue to do.
It is also nice to see that there is a continued investment in the upkeep of the care home, for example since my father has been a resident there has been a complete revamp to the communal areas.
Reply from Lianne Carling, Operations Manager at Rosewood Care Home

Thank you for your kind words. we are delighted your father is happy and settled at Rosewood. Our team takes great pride in providing compassionate care and creating a welcoming home. We truly appreciate your feedback and will share it with the staff.

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Review from Jon R (Son of Resident) published on 5 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not be more delighted with the care Rosewood gives my mother. All the staff are patient, gentle, enthusiastic, professional and kind - an approach that comes from the manager leadership. The home is airy and always spotless. There's always something going on and patients are never left in front
of a TV. They also keep me very well informed.
Reply from Lianne Carling, Operations Manager at Rosewood Care Home

Thank you so much for your kind words about Rosewood. it means a great deal to our whole team to know that our care, communication, and home environment bring comfort and reassurance. we will proudly share your feedback with everyone, as it truly reflects their dedication and compassion.

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Review from Marie G (Daughter of Resident) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Rosewood were amazing and certainly had their hands full at times with my mum. The Management were supportive at all times and in every way possible and the Care Team were amazing too. Not forgetting the cleaning and kitchen staff and Activity Team could not be faulted in any way. I will be forever
grateful to them all.
I would not hesitate in recommending anyone wanting to have a member of family to go and stay there.
Thank you again
Reply from Lianne Carling, Operations Manager at Rosewood Care Home

Your kind and thoughtful words mean the world to everyone here at Rosewood, Your recommendation means so much to us, and we are grateful for your trust.

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Review from Marsha O (Daughter of Resident) published on 26 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was sent to Rosewood Care Home from the hospital after a fall. She has dementia and is 96-years old. The care she is receiving is exceptional. The staff are friendly, caring and efficient. I could not wish for my mum to be in a better place and cannot thank them enough for all they do. Her
room is spacious, clean, warm and bright with its own ensuite.
Reply from Nicole Summers, Manager at Rosewood Care Home

Thank you for a lovely review, it was an absolute pleasure having your mum with us at Rosewood.

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Current Review Score: 9.7 (9.667)

Overview of Review Score

The Review Score of 9.7 (9.667) out of 10 for Rosewood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.767 for Rosewood Care Home is calculated as follows: ( (84 Excellents x 5) + (14 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 103 Ratings = 4.767
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Rosewood Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Dec 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Ellie

Ellie Hill

Job Title: Director Joined: 2020

We are proud to be a family-run business, with D taking over the ownership of Woodheath in February 2020.


As a family, we have owned and operated care homes for over 30 years and are passionate about delivering excellent quality care in a homely environment. You will often see Ellie at the Home with her cockerpoo, Ziggy.

Lianne

Lianne Carling

Job Title: Operations Manager Joined: 2023

Lianne is our Operations Manager and works closely with Hollie to ensure that the care we provide meets the highest standards. She holds an NVQ Level 5 in Health and Social Care and brings extensive experience in Home Management and Regional Management. As a hands-on leader, Lianne actively ensures the effectiveness of our governance.

Nicole

Nicole Summers

Job Title: Registered Home Manager Joined: 2002

The registered manager is Nicole Summers. Nicole has been working in the care sector for 36 years, 23 of those years involved with Rosewood Care Home, and has achieved the RMA assessors award and the NVQ 4 in care.

Frequently Asked Questions about Rosewood Care Home

What types of Care is Rosewood Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rosewood Care Home have?

There are 35 Single Rooms.

What are the Facilities & Services at Rosewood Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rosewood Care Home to the centre of Southampton?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rosewood Care Home to verify any information. View our terms and conditions. Rosewood Care Home has an Enhanced Service - more info.