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Burleigh House Residential Home

Burleigh House, 41 Letchworth Road, Baldock, Hertfordshire SG7 6AA
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She is thriving in a way she was not at home and has received excellent personal careR W(Daughter of Resident/Service User)
Burleigh House Residential Home, Baldock
I have found the staff and management extremely courteous, kind and sympathetic.J P(Wife of Resident/Service User)
Burleigh House Residential Home, Baldock
My mother receives the best care.N S(Daughter of Resident/Service User)
Burleigh House Residential Home, Baldock

Burleigh House offers both long-term and short-term residential and dementia care, as well as respite, intermediate and day care.

Registered with the Care Quality Commission (CQC), Burleigh House offers comprehensive facilities and a service of care developed to promote individuality, comfort, safety and well-being.

Burleigh House's outstanding quality and high standards have been recognised by Hertfordshire County Council, bestowing an “Accredited Care Home for Herts CC” within Hertfordshire.

The Home has also been...  

Care Provided by Burleigh House Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,450 - £1,600£1,450 - £1,600
Residential Dementia Care£1,450 - £1,600£1,450 - £1,600
All care and accommodation costs are included in our weekly fees.

The only additional costs could be Sundry costs such as hairdressing, chiropody, etc.

Contact Burleigh House Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Manage Care Homes Ltd
  • Private Owned

Person in charge

  • Jane Coelho (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: -1
  • Number of floors: 2

Room Information

  • Single Rooms (44)
  • Single Rooms with ensuite Wet Room (35)

Visiting

  • Visitors are welcome to visit 7 days a week, at their convenience.

Parking

  • Full car parking facilities available onsite.

Burleigh House Residential Home Reviews (38)

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8.7

Burleigh House Residential Home has a Review Score of 8.7 (8.718) out of 10, based on 5 reviews in the last 2 years. Over all time Burleigh House Residential Home has 38 reviews.

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Showing 38 reviews matching selected criteria
Review from Trevor A (Resident / Service User) published on 18 August 2026 Submitted via Postal Card
Overall Experience

I lived alone in a rented bedsit flat, from 12/11/1976 until eviction on 2/7/2021; as psychiatric outpatient from June 1978. I've lived at Burleigh House since 18/11/2021, and my life is much better here - than it ever was struggling to survive in the community.

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Review from L B (Resident / Service User) published on 18 August 2026 Submitted via Postal Card
Overall Experience
Excellent staff.
Bed comfortable.

Staff very kind.

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Review from A W (Daughter-in-law of Resident) published on 25 November 2025 Submitted via Website
Overall Experience
My relative was transferred to Burleigh Court from a specialist rehab facility, where he had been since he was previously discharged from hospital. On arrival at Burleigh Court he was frail, extremely confused and immobile. We were concerned that he had very limited life expectancy and possibly dementia.
The staff and management at Burleigh Court have been wonderful. The care and support he has had since arriving has been wonderful. He is now walking with an aid, is coherent and looks really well.

Staff have gone out of their way to help with his rehabilitation and to support with the exercises set by the physio.

Reply from Mihir Shah, Director at Burleigh House Residential Home

Many thanks for your kind review. We are delighted to hear that you are so happy with the care and support provided to your loved one and how their mobility and overall quality of life has greatly improved. It has been our pleasure caring for your loved one - thank you for your kind words.

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Review from Anthony B (Son of Resident) published on 28 January 2025 Submitted via Postal Card
Overall Experience
I consider the Burleigh House Residential Home to be outstanding.
The interaction we have with the management and day-to-day staff is first-class.
Nothing is too much trouble for them.

We have regular (weekly) visits/calls which are essential to us as a family.

Reply from Mihir Shah, Director at Burleigh House Residential Home

Dear Anthony. many thanks for your kind and supportive words, we are delighted that you are so pleased with both the level of care and support provided to both your loved one and your family. We hope your positive experiences are maintained as we continue to have the privilege of looking after your family member. Many thanks, Mihir.

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Review from Fiona P (Daughter of Resident) published on 23 December 2024 Submitted via Postal Card
Overall Experience

The care home is a forward-thinking provider. The staff are courteous and caring. We receive regular updates on care user's activities, medical reviews and doctor visits - focussed on well-being. The staff go out of their way to include families and genuinely ask how families are doing. The management team keep us up to date with meetings and emails. They provide a transparent, five-star service to all.

Reply from Mihir Shah, Director at Burleigh House Residential Home

Dear Fiona. Many thanks for your kind words, it's been our privilege caring for your loved one. Thank you too for your continued support towards both her, our other residents in the home, our staff and our management - we all look forward to your visits with your family. Many thanks, Mihir.

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Review from Sue Y (Daughter of Resident) published on 8 July 2024 Submitted via Postal Card
Overall Experience

From day one, the staff have been extremely accommodating, making Mum feel very much at home from the start, we have noticed a huge difference in her confidence which is very much due to the staff's help and encouragement. Mum loves the food and has enjoyed taking part in all activities that are on offer.

Reply from Mihir Shah, Director at Burleigh House Residential Home

Dear Sue. Many thanks for your kind words. We are so pleased that Mum is very happy - with the environment, the staff, the food and the activities. It is so very heartening to hear that you have seen a marked improvement in her confidence. Thank you for your kind words towards the staff and the work we all do, it is our privilege to be caring for Mother. Regards, Mihir.

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Review from Ricky S (Son of Resident) published on 11 June 2024 Submitted via Postal Card
Overall Experience
My mum received the best and most professional care from all the amazing staff at Burleigh House Residential Home from the moment we walked in the door. We were made to feel at ease at what was a very emotional time and the change from her going into care was seamless. Every member of staff is a credit to this place.

Thank you for looking after our mum/wife.

Reply from Mihir Shah, Director at Burleigh House Residential Home

Dear Ricky, many thanks for your review. We were delighted that Mum settled in so well into the home. It's great to hear the positive comments about our staff and the care provided, it's been our pleasure. Thank you and we look forward to seeing you soon. Regards, Mihir.

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Review from Louise S (Friend of Resident) published on 7 June 2024 Submitted via Postal Card
Overall Experience
As soon as you go in you notice a clean, fresh smell. The staff are friendly and attentive. The person we visited was very happy and calm, she said the food is lovely and is impressed by the care she's receiving

Burleigh House Residential Home is to be commended for their high standard.

Reply from Mihir Shah, Director at Burleigh House Residential Home

Dear Louise, many thanks for your kind words, it's so reassuring to hear that your friend is so happy within the home and you, yourself, have also felt the same. Please do let us know if you would like any further information from us too, the next time you are in. Many thanks again for taking the time to review. Regards, Mihir.

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Review from Holly B (Daughter-in-law of Resident) published on 22 March 2024 Submitted via Postal Card
Overall Experience

My relative has now been living at Burleigh House for 6 weeks. I am nothing but impressed with the care he has received. The staff are so friendly and accommodating on every visit, especially towards my children. We are very grateful that we can relax knowing my father-in-law is safe and happy with you. He looks forward to the fortnightly live music entertainment on Fridays and has never eaten so well, so compliments to the chef too.

Reply from Mihir Shah, Director at Burleigh House Residential Home

Many thanks for your kind words. We are delighted that your Father-in-Law has settled in so well into our Home and that this in turn has given you peace of mind. In particular, we are also delighted that he loves the food and all of the entertainment we pride ourselves on. We look forward to your next visit with the children, all are very welcome. Many thanks again - Director.

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Review from Ann R (Resident / Service User) published on 6 July 2023 Submitted via Postal Card
Overall Experience

I was very wary until my first week. I was so impressed by all aspects of my care, but mostly, by the wonderful atmosphere created by the warmth of all the staff. I am now feeling completely at home and very grateful that I was accepted as a permanent resident.

Reply from Mihir Shah, Director at Burleigh House Residential Home
Dear Ann, we are delighted that you have settled so well into the home and in particular that any initial reservations you may have had about moving into a care home have been removed by the service you are receiving. Please do keep letting us know how we can continue to improve - caring for you is a privilege and we will always try to do the very best for you.

Yours sincerely.

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Review from R W (Daughter of Resident) published on 17 June 2023 Submitted via Postal Card
Overall Experience

I have been impressed with Burleigh House since my mother moved in. She is thriving in a way she was not at home and has received excellent personal care and exceptional kindness from all staff, many of whom she has formed very strong bonds with. They have introduced her to new craft hobbies and she is enjoying life again after a very difficult period of poor health. I am enormously grateful to everyone to everyone at Burleigh House for enabling my mum to have a safe, secure and stable life. The staff are always welcoming and responsive. I recommend Burleigh House as an outstanding home.

Reply from Mihir Shah, Director at Burleigh House Residential Home
Many thanks for your comments and sentiments. We are delighted that Mum has settled in so well into the home and that you and the family have seen a marked improvement in her health, happiness and overall well-being. We hope she will continue to thrive within Burleigh House.

Regards.

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Review from Robert M (Husband of Resident) published on 10 May 2023 Submitted via Website
Overall Experience

My wife has had a troubled time since 2017, probably before this but that is when it became really evident she was suffering from a lot of health issues. We sought help for her but although she went to various care establishments, nobody could get to what was actually wrong with her, having known her for over 50 years I was convinced the main problem was acute anxiety, but I am not a doctor and never try to tell them their job. I was, however, really disappointed when it was decided to place her in Victoria Court, a home for advanced dementia sufferers. We were eventually told she did not have dementia but acute anxiety, then began the long haul to get her where she needed to be and to make good the damage caused by 2 years of misdiagnosis. I cannot thank the manager and one other staff member in particular, enough for the chance they have given her, on what was a very rocky baptism, but they and the wonderful staff worked wonders with her. There is still a way to go, but thanks to the kindness shown we now can hope.

Reply from Mihir Shah, Director at Burleigh House Residential Home

Dear Robert, It has been a pleasure caring for your wife and we are very happy that she has settled in so well into the home. Thank you for your kind words, our staff work hard to provide the right level of care to all of our residents and the change in your wife has been very pleasing to see - we...  

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Review from J P (Wife of Resident) published on 29 August 2022 Submitted via Postal Card
Overall Experience

I have found the staff and management extremely courteous, kind and sympathetic. The staff are aware of the needs of my husband and encourage him in every way to feel at home. Whenever I or relatives/friends have visited, we are greeted with a smile from the staff and made to feel comfortable. Nothing seems too much trouble. I have never felt uncomfortable asking about my husband's condition and kept up to date with anything concerning his care. Definitely, the best thing I have done placing him in Burleigh House for anyone considering placing a relative in a home, because of their kindness and dedication to the needs of all residents in their care. The staff and management are wonderful.

Reply from Mihir Shah, Director at Burleigh House Residential Home

Thank you very much for your kind words and review, they are much appreciated. We are delighted to hear how well you feel your husband is cared for and we are very pleased with the improvement in his health. Our staff and management team are always here for you both, please do not hesitate in letting us know of anything else we can do. Many thanks.

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Review from Kerry S (Daughter of Resident) published on 29 August 2022 Submitted via Postal Card
Overall Experience

Burleigh's staff have been so supportive and wonderful to my mum. Burleigh's management has helped me understand what is needed for Mum and her care and have been present around the home, interacting with both visitors and residents. While I have been visiting my mum, the staff at Burleigh, have gone above and beyond to help Mum have a wonderful birthday and really made it a special day for her and her family. I feel blessed that Mum is part of the Burleigh family and wouldn't want anyone else to take care of her.

Reply from Mihir Shah, Director at Burleigh House Residential Home

Thank you for your review and kind words. It has been a pleasure caring for your mum and we value the input you have also provided in her care. We are delighted with the progress Mum has made and our team are very happy to see her health improve. We look forward to your next visit too. Regards.

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Review from N S (Daughter of Resident) published on 31 August 2021 Submitted via Postal Card
Overall Experience

I would and have recommended Burleigh House. My mother receives the best care.

Reply from Mihir Shah, Director at Burleigh House Residential Home
Many thanks for your comments, they are much appreciated. It has been a delight caring for your Mother, and we are very pleased to receive your views.
Regards

Mihir

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Review from L D (Daughter of Resident) published on 31 August 2021 Submitted via Postal Card
Overall Experience

Burleigh House care home is excellent, all the care and support is outstanding. During the pandemic I have been informed of all precautions that have been taken. My mother has had the very best care from the time she became a resident.

Reply from Mihir Shah, Director at Burleigh House Residential Home
Many thanks for your kind comments. We are very pleased that you and the family are so happy with the care given to your Mother, and hope to continue in that vain.
Regards

Mihir

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Review from M S (Wife of Resident) published on 29 July 2021 Submitted via Postal Card
Overall Experience

Everything is fine. Well cared for.

Reply from Mihir Shah, Director at Burleigh House Residential Home
Thank you for your review, we are very pleased to see that you are happy with the service being provided, and we hope that further activities will be able to be resumed as Covid restrictions are lifted.
We look forward to seeing you soon.
Regards

Mihir

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Review from D S (Son of Resident) published on 21 July 2021 Submitted via Postal Card
Overall Experience

Excellent facilities and care. Friendly and professional staff. Everyone I meet is kind and helpful.

Reply from Mihir Shah, Director at Burleigh House Residential Home
Many thanks for your review, it is much appreciated. We are delighted that you are happy with the quality of the Home and care that is being offered by us to your Father. Please do let us know if there is anything else you need at this time.
Regards

Mihir

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Review from J E (Daughter of Resident) published on 11 June 2021 Submitted via Postal Card
Overall Experience

My mum has Parkinson's disease and it is important she has her medication at set times throughout the day. The staff are excellent at giving mum her medication at the correct times and giving support if needed. Mum has started to have falls and the staff have phoned me each time she has a fall with the reassurance she is ok and the actions they have taken. I am always pleased and confident with the staff's actions and the care she has been given.

Reply from Mihir Shah, Director at Burleigh House Residential Home
Many thanks for your kind review.
It is very pleasing to hear about your satisfaction with the care and support your Mother is receiving. She is a much-loved resident within our Home and a delight for all of our care team to care for her needs.

The love and support you and the family also give...  

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Review from C D (Daughter of Resident) published on 11 June 2021 Submitted via Postal Card
Overall Experience

My father was in Burleigh House for just over a year and this of course was during lockdown until he finally passed away. Not having access to the home I am not able to comment completely on all the facilities available, however, I am more than satisfied with the standard of care my father received, especially towards his end of life and the care shown to my husband and I this was excellent.

Reply from Mihir Shah, Director at Burleigh House Residential Home
Many thanks for your comments and thoughts. It was a privilege caring for your Father and I am delighted that you were very happy with the care he received.
We hope you will keep in touch with the Home and that we will see you soon.
Regards

Mihir

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 April 2021
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

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Frequently Asked Questions about Burleigh House Residential Home

What types of Care is Burleigh House Residential Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Burleigh House Residential Home have?

There are 44 Single Rooms.

What are the Facilities & Services at Burleigh House Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Burleigh House Residential Home to the centre of Baldock?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Burleigh House Residential Home to verify any information. View our terms and conditions. Burleigh House Residential Home has an Enhanced Service -more info.