She is thriving in a way she was not at home and has received excellent personal careR W(Daughter of Resident/Service User)
I have found the staff and management extremely courteous, kind and sympathetic.J P(Wife of Resident/Service User)
My mother receives the best care.N S(Daughter of Resident/Service User)
She is thriving in a way she was not at home and has received excellent personal careR W(Daughter of Resident/Service User)
I have found the staff and management extremely courteous, kind and sympathetic.J P(Wife of Resident/Service User)
My mother receives the best care.N S(Daughter of Resident/Service User)
Burleigh House offers both long-term and short-term residential and dementia care, as well as respite, intermediate and day care.
Registered with the Care Quality Commission (CQC), Burleigh House offers comprehensive facilities and a service of care developed to promote individuality, comfort, safety and well-being.
Burleigh House's outstanding quality and high standards have been recognised by Hertfordshire County Council, bestowing an “Accredited Care Home for Herts CC” within Hertfordshire.
The Home has also been...
Burleigh House offers both long-term and short-term residential and dementia care, as well as respite, intermediate and day care.
Registered with the Care Quality Commission (CQC), Burleigh House offers comprehensive facilities and a service of care developed to promote individuality, comfort, safety and well-being.
Burleigh House's outstanding quality and high standards have been recognised by Hertfordshire County Council, bestowing an “Accredited Care Home for Herts CC” within Hertfordshire.
The Home has also been specially selected by Hertfordshire County Council to participate in their “Complex Care Premium” (CCP) initiative (since 2015). They are one of only a few care homes in the whole of Hertfordshire to be selected to act as a “beacon” care home within Hertfordshire, providing care to residents with complex care needs.
Burleigh House has also won multiple awards over the years, including:
Runner-up: “Compassion Award For Residential Care 2026/27” (Hertfordshire Care Providers Association)
Winner: “Outstanding Achievement Award 2020/21” (Hertfordshire Care Providers Association)
Winner: “Care Home Gold Award 2019/20” (Hertfordshire Care Providers Association)
Winner: “CEO Today Healthcare Award 2018/19” (Today Healthcare Awards)
Winner: “Complex Care Premium Care Home 2016/17” (Hertfordshire Care Providers Association)
Winner: “CEO Today Healthcare Award 2018/19” (Today Healthcare Awards)
Winner: “Best Dementia Care Home Hertfordshire 2016/17” (Healthcare & Pharmaceutical Awards)
Winner: “Champion of Champions 2015/16” (Hertfordshire Care Providers Association)
Runner-up: “Best Care Team 2013/14” (Hertfordshire Care Providers Association)
Runner-up: “Best Business in North Herts. 2013” (Federation of Small Businesses (FSB)
Runner-up: “Best Training and Development Program 2013” (Federation of Small Businesses (FSB)
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Care Provided by Burleigh House Residential Home
Primary Care Categories
Older Person Care
Dementia
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Dementia Residential Care
For a maximum of 44 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Acquired Brain Injury (ABI)
Day Care
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Smoking not permitted
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Wheelchair Access
Gardens
Bar/Café
Residents Kitchenette
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
£1,450 - £1,600
£1,450 - £1,600
Residential Dementia Care
£1,450 - £1,600
£1,450 - £1,600
Contact Burleigh House Residential Home to confirm what's included and get a personalised quote:
All care and accommodation costs are included in our weekly fees.
The only additional costs could be Sundry costs such as hairdressing, chiropody, etc.
The price(s) shown are provided by the care home. Contact Burleigh House Residential Home for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Good to Know
Owner
Manage Care Homes Ltd
Private Owned
Person in charge
Jane Coelho (Manager)
Local Authority / Social Services
Admission Information
Mixed (no single-gender units)
Ages 65+
Care Home Design/Build
Purpose Built: Yes
Year Purpose Built: 2010
Last Refurbishment: 2010
Number of floors: 2
Room Information
Single Rooms (44)
Single Rooms with ensuite Wet Room (35)
Visiting
Visitors are welcome to visit 7 days a week, at their convenience.
Burleigh House Residential Home has a Review Score of 8.8 (8.843) out of 10, based on 6 reviews in the last 2 years. Over all time Burleigh House Residential Home has 39 reviews.
Reviewer Connection to Burleigh House Residential Home
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Showing 39 reviews matching selected criteria
Review from C D (Daughter of Resident) published on 11 June 2021 Submitted via Postal Card•
Overall Experience
My father was in Burleigh House for just over a year and this of course was during lockdown until he finally passed away. Not having access to the home I am not able to comment completely on all the facilities available, however, I am more than satisfied with the standard of care my father...
My father was in Burleigh House for just over a year and this of course was during lockdown until he finally passed away. Not having access to the home I am not able to comment completely on all the facilities available, however, I am more than satisfied with the standard of care my father received, especially towards his end of life and the care shown to my husband and I this was excellent.
↩Reply from Mihir Shah, Director at Burleigh House Residential Home
Many thanks for your comments and thoughts. It was a privilege caring for your Father and I am delighted that you were very happy with the care he received. We hope you will keep in touch with the Home and that we will see you soon. Regards
Mihir
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Review from Margaret H (Sister of Resident) published on 11 June 2021 Submitted via Postal Card•
Overall Experience
I am very happy with the care and help my sister gets in this wonderful home. The staff does such a wonderful job in caring for everybody here. They are so very helpful to the visitors.
I am very happy with the care and help my sister gets in this wonderful home. The staff does such a wonderful job in caring for everybody here. They are so very helpful to the visitors.
↩Reply from Mihir Shah, Director at Burleigh House Residential Home
Dear Margaret, Many thanks for your comments and thoughts. It's a pleasure caring for your sister who is very much part of our family. We look forward to seeing you soon. Regards
Mihir
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Review from Alan M (Nephew of Resident) published on 5 June 2021 Submitted via Website•
Overall Experience
My late aunt was a much loved and cared for resident of Burleigh House for seven and a half years. The family could not have wished for a better home for our dear aunt to live the last years of her life. The professionalism, warm and caring approach by all the staff and management was second to...
My late aunt was a much loved and cared for resident of Burleigh House for seven and a half years. The family could not have wished for a better home for our dear aunt to live the last years of her life. The professionalism, warm and caring approach by all the staff and management was second to none. My aunt was always treated with dignity, respect and care through all her stages of dementia right up to her passing. The staff always kept us up to date with any changes to my aunt's health and we all knew my aunt was in safe hands.
My family and I do not hesitate to recommend Burleigh to any family that needs a professional, committed and caring home for a loved one needing care during their later years.
↩Reply from Mihir Shah, Director at Burleigh House Residential Home
Dear Alan Many thanks for your warm and kind review. Your Aunt was a much-loved member of our family and it was a privilege for us to have cared for her. We sincerely hope you and the whole family will keep in touch with us - both your Aunt and all of you are very much missed!
Regards
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Review from Sue H (Daughter of Resident) published on 3 November 2020 Submitted via Website•
Overall Experience
My dad spent 4 years at Burleigh House with dementia and was a much loved resident. They treated my dad with so much love and respect right up to the very end. My mum also has dementia now and is happily living there so we never worry about her care now we know she is loved and cared for. I would...
My dad spent 4 years at Burleigh House with dementia and was a much loved resident. They treated my dad with so much love and respect right up to the very end. My mum also has dementia now and is happily living there so we never worry about her care now we know she is loved and cared for. I would highly recommend them to anyone looking for a kind loving care home.
↩Reply from Mihir Shah, Director at Burleigh House Residential Home
It was our pleasure caring for your Father and we are very touched that you have shown your trust in us once again as we now look after your Mother. Thank you for your kind words and we hope to continue providing the high level of care you have experienced in the past.
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Review from Paul C (Son-in-law of Resident) published on 7 June 2019 Submitted via Postal Card•
Overall Experience
A safe caring environment in which clients are given the opportunity to take part in varied activities. Staff are professional and smart, meals are well presented and nourishing. The home has a light fresh approach. The leadership strive to use the best of breaking edge technology. Most of all they...
A safe caring environment in which clients are given the opportunity to take part in varied activities. Staff are professional and smart, meals are well presented and nourishing. The home has a light fresh approach. The leadership strive to use the best of breaking edge technology. Most of all they make everyone feel valued.
↩Reply from Mihir Shah, Director at Burleigh House Residential Home
Dear Paul, many thanks for your comments. It is very pleasing to hear about your experience of our Home, and thank you for the contribution you and the family all make. It has been our pleasure caring for your Mother-in-Law who is an integral part of our family. Many thanks, Mihir Shah.
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Review from Christine D (Daughter of Resident) published on 30 May 2019 Submitted via Postal Card•
Overall Experience
Care appears to be appropriate for my mother.
Care appears to be appropriate for my mother.
↩Reply from Mihir Shah, Director at Burleigh House Residential Home
Dear Christine. Many thanks for your comments. We are pleased that you are happy with the care your Mother is receiving. Please do let us know if you have any other questions or comments which we would be happy to address.
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Review from M R (Husband of Resident) published on 24 May 2019 Submitted via Postal Card•
Overall Experience
I have found the staff to be extremely helpful and considerate. With their support, my wife's acute depression has been largely alleviated and her outgoing personality has returned.
I have found the staff to be extremely helpful and considerate. With their support, my wife's acute depression has been largely alleviated and her outgoing personality has returned.
↩Reply from Mihir Shah, Director at Burleigh House Residential Home
Dear Michael. Many thanks for your comments. We are delighted to hear of the high-quality care and support your wife has been receiving at Burleigh and how she has settled and improved while she has been at the Home. It is our pleasure caring for her, and thank you too for the support you offer her. Regards, Mihir.
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Review from J G (Niece of Resident) published on 17 October 2018 Submitted via Postal Card•
Overall Experience
Since my aunt went into Burleigh House Residential Home (Jan 2018), she has settled in extraordinarily well. She is happy, well fed, comfortable and safe and as a family could not have wished for a better place for her to be cared for. Well done to all concerned - thank you.
Since my aunt went into Burleigh House Residential Home (Jan 2018), she has settled in extraordinarily well. She is happy, well fed, comfortable and safe and as a family could not have wished for a better place for her to be cared for. Well done to all concerned - thank you.
↩Reply from Mihir Shah, Director at Burleigh House Residential Home
Dear J G, many thanks for your kind comments. We are delighted that you are very pleased with how your Aunt has settled in at Burleigh. In particular, we are delighted to hear of the good care she is receiving, it's been our pleasure having her at Burleigh. Regards, Mihir Shah.
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Review from J C (Granddaughter of Resident) published on 4 September 2018 Submitted via Review Postal Card•
Overall Experience
Friendly, lovely atmosphere. All the carers generally care about all the residents having peace of mind, knowing your loved one is being well cared for. I would recommend this care home to everyone.
Friendly, lovely atmosphere. All the carers generally care about all the residents having peace of mind, knowing your loved one is being well cared for. I would recommend this care home to everyone.
↩Reply from Mihir Shah, Director at Burleigh House Residential Home
Dear J C, Thank you for your kind words. We are delighted to know that not only are you pleased with the care your Grand Mother is receiving, but also that you are very happy with our Home as a whole. We hope to continue this high level of quality service. Regards, Mihir.
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Review from J R (Daughter-in-law of Resident) published on 29 August 2018 Submitted via Review Postal Card•
Overall Experience
Every time I visit my mother-in-law she is always happy and says to me she wants to stay here. The staff are very friendly and always have a smile on their face. My mother-in-law is an Indian lady, and she speaks limited English and staff do understand her when she is asking for things. Her room is...
Every time I visit my mother-in-law she is always happy and says to me she wants to stay here. The staff are very friendly and always have a smile on their face. My mother-in-law is an Indian lady, and she speaks limited English and staff do understand her when she is asking for things. Her room is always clean and smart. The care she's getting is amazing. The food is good as they are providing her with Indian food.
↩Reply from Mihir Shah, Director at Burleigh House Residential Home
Dear JR, many thanks for your comments. We are delighted that your Mother-in-Law has settled in well at Burleigh and that you are happy with the care she is receiving. She is a lovely lady and it is our pleasure caring fro her. Regards, Mihir.
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Review from Michelle C (Daughter of Resident) published on 7 August 2018 Submitted via Review Postal Card•
Overall Experience
My dad didn't want to be in a care home but thought all the staff at Burleigh were brilliant. He regularly told family and friends that if they were unwell, he would definitely recommend they go to stay at Burleigh!
Everyone is helpful, kind and considerate and we are comforted to know that dad...
My dad didn't want to be in a care home but thought all the staff at Burleigh were brilliant. He regularly told family and friends that if they were unwell, he would definitely recommend they go to stay at Burleigh!
Everyone is helpful, kind and considerate and we are comforted to know that dad is safe and well fed at Burleigh.
↩Reply from Mihir Shah, Director at Burleigh House Residential Home
Dear Michelle. Thank you for your comments. We were very pleased to assist your Father for the emergency period required. It was a delight to have him reside at Burleigh and please do let us know if we can assist again in the future. Regards.
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Review from Denis S (Regular Volunteer) published on 6 August 2018 Submitted via Review Postal Card•
Overall Experience
My impressions of Burleigh House is one of a caring home, the residents are well looked after. The staff are friendly and very open to my visits.
My overall view is a place of love and care.
My impressions of Burleigh House is one of a caring home, the residents are well looked after. The staff are friendly and very open to my visits.
My overall view is a place of love and care.
↩Reply from Mihir Shah, Director at Burleigh House Residential Home
Dear Denis. Many thanks for finding the time in your busy schedule to submit your comments about Burleigh. Our residents truly value your visits to our Home. Thank you for contributing to the family environment within Burleigh. Regards, Mihir.
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Review from Adrian K (Son of Resident) published on 1 August 2018 Submitted via Review Postal Card•
Overall Experience
As my mother's condition has steadily deteriorated the care home have continually adapted her care to meet her needs. She is always treated with great dignity and care. The home always contact me if there is any change in her condition and are very consultative.
As my mother's condition has steadily deteriorated the care home have continually adapted her care to meet her needs. She is always treated with great dignity and care. The home always contact me if there is any change in her condition and are very consultative.
↩Reply from Mihir Shah, Director at Burleigh House Residential Home
Dear Adrian, Many thanks for your review, your views are always appreciated and its pleasing to see you are very happy with the care your Mother is receiving. Please do let me know if i can be of any further assistance. Regards.
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Review from Robert C (Son of Resident) published on 31 July 2018 Submitted via Review Postal Card•
Overall Experience
Burleigh House is always friendly and welcoming. Carers are very conscientious and thoughtful.
Burleigh House is always friendly and welcoming. Carers are very conscientious and thoughtful.
↩Reply from Mihir Shah, Director at Burleigh House Residential Home
Dear Robert, many thanks for your kind review, we greatly appreciate your views. It has been our pleasure for caring for your Mother over the past 3 years. Please do let me know if you have any other comments. Regards.
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Review from Debbie W (Daughter of Resident) published on 19 July 2018 Submitted via Review Postal Card•
Overall Experience
This is an excellent care home. Management and day staff are fantastic, so caring, Dad loves staying here. He said, 'I like coming back to your house and spending the day with you but, I also love going home - it's a lovely place'. Enough said!
This is an excellent care home. Management and day staff are fantastic, so caring, Dad loves staying here. He said, 'I like coming back to your house and spending the day with you but, I also love going home - it's a lovely place'. Enough said!
↩Reply from Mihir Shah, Director at Burleigh House Residential Home
Thank you, Debbie, for your recent review. We are extremely pleased to see that you are very happy with the care Dad is receiving - it's wonderful having him at Burleigh House. Regards, Mihir.
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Review from John D (Husband of Resident) published on 17 July 2018 Submitted via Review Postal Card•
Overall Experience
Competent staff, kind, patient and caring throughout. Very cheerful attitude.
Burleigh House is kept spotlessly clean.
Competent staff, kind, patient and caring throughout. Very cheerful attitude.
Burleigh House is kept spotlessly clean.
↩Reply from Mihir Shah, Director at Burleigh House Residential Home
Thank you, John, for your kind words. We are so happy that your wife has settled in so well following her initial respite stay with us. Many thanks again, Mihir Shah.
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Review from Jude S (Daughter of Resident) published on 7 April 2017 Submitted via Review Postal Card•
Overall Experience
Absolutely fantastic place with wonderful, caring staff. We were so worried when we couldn't care for dad at home any longer but Burleigh House is great. They make all the family feel at home. I really like it, that we can visit at any time, so we can see the home as it really is.
Absolutely fantastic place with wonderful, caring staff. We were so worried when we couldn't care for dad at home any longer but Burleigh House is great. They make all the family feel at home. I really like it, that we can visit at any time, so we can see the home as it really is.
↩Reply from Mihir Shah, Director at Burleigh House Residential Home
Many thanks for your comments. Its been a pleasure caring for your Father and having the support of such a loving family.
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Review from Lisa C (Daughter of Resident) published on 12 December 2016 Submitted via Website•
Overall Experience
My mother moved here in August 2016 and has settled very well. The staff are wonderful and very skilled. I am a previous carer and the standards of the home would be what I would look for if looking for job vacancies. Nothing is too much trouble and they always contact you if they are worried or if...
My mother moved here in August 2016 and has settled very well. The staff are wonderful and very skilled. I am a previous carer and the standards of the home would be what I would look for if looking for job vacancies. Nothing is too much trouble and they always contact you if they are worried or if something occurs with my mum. The food is lovely and the chefs give the residents a choice. I have started to attend residents/ family meeting which is really well run as they give you every detail of what is happening in the home. They run activities every day and sometimes take the residents out on trips. I could not have found a better place for my mum.
↩Reply from Mihir Shah, Director at Burleigh House Residential Home
Many thanks for your kind words. We are delighted that your Mother has settled in well and you are happy with the standard of care she is receiving. Many thanks Mihir Shah
(Director)
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Review from Andrew T (Son of Resident) published on 6 October 2016 Submitted via Review Postal Card•
Overall Experience
I am of the opinion that this home delivers over and above the required levels whilst it is fair to say that my father does not "enjoy" being there he knows that he is in the best possible place with the 24-hour care etc.
I am of the opinion that this home delivers over and above the required levels whilst it is fair to say that my father does not "enjoy" being there he knows that he is in the best possible place with the 24-hour care etc.
↩Reply from Mihir Shah, Director at Burleigh House Residential Home
Many thanks for your kind words, Andrew. We are delighted that your father has settled in well and that we are able to meet his needs. Regards, Mihir.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 April 2021
Overall Requires improvement
CaringGood
EffectiveGood
ResponsiveGood
SafeRequires improvement
Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
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