Guysfield Care Home

Willian Rd, Willian, Letchworth Garden City SG6 2AB

Guysfield Care Home, Letchworth Garden City, Hertfordshire
Guysfield Care Home, Letchworth Garden City, Hertfordshire
Guysfield Care Home, Letchworth Garden City, Hertfordshire

Guysfield is situated in the conservation village of Willian and adjoins the southern boundary of the world famous garden city of Letchworth. The village offers various amenities including a post office, village shop and two public houses, namely The Fox and The Three Horseshoes.

Within half a mile of the home, there is also an 18 hole golf course and Letchworth Hall Hotel. Letchworth is approximately 1 mile away, Hitchin and Baldock about 2 miles and Stevenage 5 miles.

Guysfield Care Home provides both short and long term care packages to elderly people.

Guysfield is an imposing building surrounded by beautiful rural countryside, and stands large ground of South facing landscaped gardens, with mature trees and shrubs and large areas of terracing where residents can sit and enjoy the rural views in changing seasons.

The home benefits from its’ elegant Victorian heritage, having been delightfully extended and converted to retain many original features, whilst ensuring every facility is available to provide a high standard in comfort and care.

Group: Caring Homes Group

Person in charge: Pawel Michalewicz (Home Manager)

Local Authority / Social Services: Hertfordshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 51 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment & Deafness • Huntington's Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 51

Rooms with ensuite WC: 49

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Guysfield Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 08 Jan 2018

Please call 0808 223 5509 or email enquiries@caringhomes.org for further information on the current Bed Vacancies at Guysfield.

Reviews

9.1 Guysfield Care Home has a Review Score of 9.1 (9.074)

The Review Score of 9.1 (maximum of 10) for Guysfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for Guysfield Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.584 for Guysfield Care Home is calculated as follows: ( (105 Excellents x 5) + (72 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 178 Ratings = 4.584

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.49 Points relating to the number of positive Reviews for Guysfield Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.2 positive Reviews (51 registered maximum number of service users ÷ 5). 5 Reviews ÷ 10.2 Target = 0.490

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Guysfield Care Home?

  • Extremely LIKELY
    12
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Guysfield Care Home

  • Daughter of Resident/Service User
    5
  • Son of Resident/Service User
    5
  • Daughter-in-law of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Resident / Service User
    1
  • more

Without doubt I will always recommend Guysfield as being the best place to care for our family member. It's always a difficult decision, but the care and compassion given by the staff and management is outstanding.

How likely would you be to recommend Guysfield Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Spent 2 weeks following an operation to recuperate. Staff were friendly and caring to all residents. Food was excellent and the home clean at all times.

How likely would you be to recommend Guysfield Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was very concerned when I became aware that my dad needed to go into a care home. Many stories in the press and media of some care homes were not favourable. However, I need not have worried. My dad settled in very quickly and has been a resident for over a year now. Overall, he enjoys being in the home and it's great to see a smile on his face again. All the staff and management deserve credit for the way the residents are treated.
It is very comforting to be able to relax each day knowing that my dad is being looked after in a safe, secure environment by excellent staff, who treat my dad in a respectful, dignified manner.

How likely would you be to recommend Guysfield Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Very helpful and caring staff, always friendly. I called the other morning when my mother had a fall I walked in the room and one of the carers was attending to her in a most professional and respectful way. Rooms tidy and clean, food always smells and looks good enough to eat. The manager always listens and deals with things in a good way. Gardens always look good and tidy.

How likely would you be to recommend Guysfield Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our relative has been at Guysfield for almost a year. Every single member of the team (without exception) has shown great compassion and understanding, which has resulted in her gaining in confidence and now calls it home! She enjoys the varied activities and frequently says that the food is lovely! Her room is well-appointed and was made even more homely by the team taking the time and effort to display family photos and to ensure that her own bed linen is used. We have been very impressed with the changes that have taken place since the new manager has been in post. He is most certainly a great asset to the home in his new role, as he was when he was Deputy Manager.

How likely would you be to recommend Guysfield Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My wife has been in Guysfield's for the last six months, and is happy here. The staff are very reliable and caring.

How likely would you be to recommend Guysfield Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent care home, residents are well looked after the staff are just brilliant. Always caring and taking time to ensure the residents are happy. I hope should I need a care home 'Guysfield ' will have a vacant room for me.

How likely would you be to recommend Guysfield Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

We are extremely happy with the care that our relatives are receiving. They are settling very well I think and cannot praise your carers enough. All their needs are taken care of and just knowing that they are so taken care of puts my mind at rest after so much worry of them not managing at their old house, and not being happy in their previous care home. Thank you very much.

How likely would you be to recommend Guysfield Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

So far we have no complaints. All carers helpful and polite.

How likely would you be to recommend Guysfield Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The home manager has been extremely supportive at this difficult time. Her staff have been great with my dad and from being a volatile man whose intention was to be at his home to a man who now calls Guysfield his home. An asset to the staff who made this transition easier for him. My dad loves the view from your windows especially his room. He loves nature so a perfect spot for him. My thanks to all the great staff.

How likely would you be to recommend Guysfield Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

We have had only positive experiences of the home. The staff are friendly, the rooms clean and settings very nice. My mother seems settled and happy.

How likely would you be to recommend Guysfield Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother is now very difficult - which upsets me greatly. Guysfield staff are always understanding and patient. The staff are so kind to me when I'm upset after visiting mother. Every member of staff deserves a medal!

How likely would you be to recommend Guysfield Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Identify residents needs individually and can meet them very well. For example, my father has lived on his own for a number of years and came from a different part of the country. He feels at home here. Events such as the Queen's 90th birthday drawing competition, my father won with his pencil drawing of the Queen.

How likely would you be to recommend Guysfield Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

From the very first visit, all the staff, from managers to care staff, have been helpful and reassuring. We have only been with the care home for one week. Their care for our relative has been excellent.

How likely would you be to recommend Guysfield Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Clean, tidy, homely, caring staff.

How likely would you be to recommend Guysfield Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

December 2016

February 2016

Job Vacancies

Staff Profiles

Pawel

Pawel Michalewicz

Job Title: Home Manager

Description:

As Home Manager of Guysfield, I lead a professional staff team in delivering the highest standards of residential care for up to 48 elderly people.

Having started as a Care Assistant at Guysfield over 12 years ago and working my way up to Home Manager, I bring stability, continuity and a familiar face to the role. I take my responsibilities very seriously and strive to maintain a safe environment, promote the highest standard of care and make a positive difference to each and every resident’s life.

Guysfield has been such a big part of my life for the past twelve years that I am delighted to continue the good work we do here in delivering the best possible care for our residents.

I strongly believe in maintaining a ‘hands-on’ approach to management. I understand the importance of listening to residents, relatives and staff, and the key contribution all of these groups make to the successful running of a care home.

I am keen to take a proactive approach to the training programme within the home, built primarily around delivering highly person-centred care for the residents of Guysfield, but also supporting effective personal development for my care team, I am currently working towards my QCF Level 5.

I live just a few miles from Guysfield and away from work, I like to take advantage of the picturesque surroundings of the local area, enjoying many outdoor activities and socialising with family and friends.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Guysfield Care Home