






The owners of Westbourne Residential Care Home purchased it in 2002. They have since invested their time and energy to bring the home to a very high standard. They take a keen interest in the well being of the home and visit regularly, making themselves known to the residents and forming good relationships. Westbourne has developed an excellent reputation in the area for high standards of care.
The Registered General Manager...
The owners of Westbourne Residential Care Home purchased it in 2002. They have since invested their time and energy to bring the home to a very high standard. They take a keen interest in the well being of the home and visit regularly, making themselves known to the residents and forming good relationships. Westbourne has developed an excellent reputation in the area for high standards of care.
The Registered General Manager and Infection Prevention and Control Champion has 15 years of extensive experience in care management and care welfare. She has always been passionate about the need for an improved and sustainable approach towards the provision of care and environmental support for the differential diagnoses of elderly infirmity and more specially, that of dementia.
Care Provided by Westbourne Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 27 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Westbourne Care Home for full pricing details and T&Cs.
Contact Westbourne Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Bainscare Ltd
- Private Owned
Person in charge
- Samantha Campbell (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2012
Room Information
- Single Rooms (25)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (6)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visiting times are open however the team do ask for meal times to be protected.
Parking
- There is a car park for visitors
Westbourne Care Home Reviews (31)
Westbourne Care Home has a Review Score of 9.2 (9.212) out of 10, based on 6 reviews in the last 2 years.
Over all time Westbourne Care Home has 31 reviews.
Very friendly staff. All residents treated as family.
Very friendly staff. All residents treated as family.
I found the home was very well kept, including the garden. The staff were friendly and helpful. The residents seemed happy and well cared for and there was a good 'feel' about the home.
I found the home was very well kept, including the garden. The staff were friendly and helpful. The residents seemed happy and well cared for and there was a good 'feel' about the home.
The home to be spotlessly clean, I visited over meal times and found the presentation of the food...
The home to be spotlessly clean, I visited over meal times and found the presentation of the food exceptionally good and all home cooked. I was always offered tea or coffee on my visits I would not hesitate to recommend this home to others.
I visited my friend at the above home for approximately 18 months and during these visits I always found the staff to be helpful and very friendly. I was always offered tea and the kitchen provided very appetising well-presented home cooked food. The home is small and has a warm homely feel. I...
I visited my friend at the above home for approximately 18 months and during these visits I always found the staff to be helpful and very friendly. I was always offered tea and the kitchen provided very appetising well-presented home cooked food. The home is small and has a warm homely feel. I always found the home to be clean and free from any odours. The garden has many shrubs and flowers and is well maintained. The home is close to the town and transport services so not a problem visiting. I was made to feel welcome at any time. All the residents were well cared for and my friend was extremely happy with her choice.
My mother was a resident at Westbourne for almost 8 years from February 2011. She, and we found the staff consistently caring, kind and good humoured. She spent most of each day in a lounge where she benefited from interaction with other residents, which was good for her, and she came to regard...
Communication from the manager and other staff was always very good, and she felt well cared for, and we (my sister, wife and I) had full confidence in the professionalism and care of the staff. The relatively small size of the home made for a family atmosphere. We were, and are, very grateful for the care my mother received at Westbourne.
My mother-in-law was looked after remarkably well clothes always clean, personal hygiene to her was very good. The staff are attentive and caring. Accommodation spacious and clean. Well balanced meals. Plenty of activities to choose from.
My mother-in-law was looked after remarkably well clothes always clean, personal hygiene to her was very good. The staff are attentive and caring. Accommodation spacious and clean. Well balanced meals. Plenty of activities to choose from.
My mother was looked after and cared for well. Her room was always clean and tidy. The staff were always on hand and ready to help when needed.
My mother was looked after and cared for well. Her room was always clean and tidy. The staff were always on hand and ready to help when needed.
She found a welcome, care and a home for the last 7 and a half years of her life (recently dying there, peacefully aged 93).
The staff were courteous and careful with all the residents...
She found a welcome, care and a home for the last 7 and a half years of her life (recently dying there, peacefully aged 93).
The staff were courteous and careful with all the residents and provided a homely and professional environment. There were various activities available.
We were always happy with the level and quality of her care (and what we saw with other residents), despite the often difficult and challenging job the residential care sector does.
Very pleased indeed with the care offered by Westbourne. It is a warm, welcoming home-from-home which has helped my relative enormously to settle in. She has a lovely room and it is always neat and tidy and her clothes are in order. The management and staff are all very friendly and caring and...
Very pleased indeed with the care offered by Westbourne. It is a warm, welcoming home-from-home which has helped my relative enormously to settle in. She has a lovely room and it is always neat and tidy and her clothes are in order. The management and staff are all very friendly and caring and nothing is too much trouble. They also keep in regular contact with me as I live a distance away. It has taken a weight off my mind to know that my relative is settled in such a nice place and is so well looked after.
The actual care, accommodation and food is very good.
The actual care, accommodation and food is very good.
I am very satisfied with this home. My mother has a lovely room and she is encouraged to join in with the frequent activities. The staff are caring, diplomatic and very approachable. I think my mother's well-being has greatly improved since being in this place. She looks better and is quietly...
expected. The management is excellent and there is a real sense of family. The only complaint is with some of the night staff and the constant turn over of carers.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 October 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Westbourne Care Home.
There are no upcoming events for Westbourne Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Westbourne Care Home.
Accreditations
There are no accreditations posted yet for Westbourne Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westbourne Care Home to verify any information. View our terms and conditions. Westbourne Care Home has an Enhanced Service -what an Enhanced Service includes.