






The owners of Westbourne Residential Care Home purchased it in 2002. They have since invested their time and energy to bring the home to a very high standard. They take a keen interest in the well being of the home and visit regularly, making themselves known to the residents and forming good relationships. Westbourne has developed an excellent reputation in the area for high standards of care.
The Registered General Manager...
Care Provided by Westbourne Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 27 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Westbourne Care Home for full pricing details and T&Cs.
Contact Westbourne Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Bainscare Ltd
- Private Owned
Person in charge
- Samantha Campbell (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2012
Room Information
- Single Rooms (25)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (6)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visiting times are open however the team do ask for meal times to be protected.
Parking
- There is a car park for visitors
Westbourne Care Home Reviews (31)
Westbourne Care Home has a Review Score of 9.2 (9.212) out of 10, based on 6 reviews in the last 2 years.
Over all time Westbourne Care Home has 31 reviews.
Very friendly staff. All residents treated as family.
I found the home was very well kept, including the garden. The staff were friendly and helpful. The residents seemed happy and well cared for and there was a good 'feel' about the home.
The home to be spotlessly clean, I visited over meal times and found the presentation of the food exceptionally good and all home cooked. I was always offered tea or coffee on my visits I would not hesitate to recommend this home to others.
I visited my friend at the above home for approximately 18 months and during these visits I always found the staff to be helpful and very friendly. I was always offered tea and the kitchen provided very appetising well-presented home cooked food. The home is small and has a warm homely feel. I always found the home to be clean and free from any odours. The garden has many shrubs and flowers and is well maintained. The home is close to the town and transport services so not a problem visiting. I was made to feel welcome at any time. All the residents were well cared for and my friend was extremely happy with her choice.
Communication from the manager and other staff was always very good, and she felt well cared for, and we (my sister, wife and I) had full confidence in the professionalism and care of the staff. The relatively small size of the home made for a family atmosphere. We were, and are, very grateful for the care my mother received at Westbourne.
My mother-in-law was looked after remarkably well clothes always clean, personal hygiene to her was very good. The staff are attentive and caring. Accommodation spacious and clean. Well balanced meals. Plenty of activities to choose from.
My mother was looked after and cared for well. Her room was always clean and tidy. The staff were always on hand and ready to help when needed.
She found a welcome, care and a home for the last 7 and a half years of her life (recently dying there, peacefully aged 93).
The staff were courteous and careful with all the residents and provided a homely and professional environment. There were various activities available.
We were always happy with the level and quality of her care (and what we saw with other residents), despite the often difficult and challenging job the residential care sector does.
Very pleased indeed with the care offered by Westbourne. It is a warm, welcoming home-from-home which has helped my relative enormously to settle in. She has a lovely room and it is always neat and tidy and her clothes are in order. The management and staff are all very friendly and caring and nothing is too much trouble. They also keep in regular contact with me as I live a distance away. It has taken a weight off my mind to know that my relative is settled in such a nice place and is so well looked after.
The actual care, accommodation and food is very good.
expected. The management is excellent and there is a real sense of family. The only complaint is with some of the night staff and the constant turn over of carers.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 October 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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