Search...

Old Charlton House

69 Baring Road, Cowes, Isle of Wight PO31 8DW
Old Charlton House Logo
Jobs
Old Charlton House logo
The Old Charlton has a most relaxed and homely atmosphere.M P(Cousin of Resident/Service User)
Old Charlton House, Cowes
calm, patient and respectful. I have nothing but praise for the whole team - from management down.J R(Daughter of Resident/Service User)
Old Charlton House, Cowes
Extremely friendly, welcoming home with a strong focus on dignity, nurturing friendshipsMatthew S(Son of Resident/Service User)
Old Charlton House, Cowes

Old Charlton House residential home located in Cowes provides high-quality residential care to older people, on the Isle of Wight.

The characterful period style house has been specially adapted to meet the care needs of residents. Staff are on hand 24 hours a day to provide individualised personal and social care when and where needed.

The director and staff recognise the right of the individual to be treated with respect and dignity,...  

Loading travel time

Care Provided by Old Charlton House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,350 - £1,700£1,350 - £1,700
Residential Dementia Care£1,350 - £1,700£1,350 - £1,700
Third Party top up required for Local Authority funded residents.
Excluded from fee costs are hairdressing, dentist, opticians, toiletries, personal shopping.
Minimum 2 weeks respite.

These prices are based on single occupancy only.

Contact Old Charlton House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Kensington Health Care Ltd
  • Private Owned

Person in charge

  • Clare Williams (Manager)

Local Authority / Social Services

Admission Information

  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (4)

Visiting

  • Visitors are welcomed every day and at all times as long as it suits the resident.

Parking

  • There is an onsite car park, if it is full there is a road next to it that always has space.

Old Charlton House Reviews (42)

Submit a Review
10

Old Charlton House has a Review Score of 10 (9.957) out of 10, based on 19 reviews in the last 2 years. Over all time Old Charlton House has 42 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Old Charlton House
Loading...
Showing 42 reviews matching selected criteria
Review from J D (Son of Resident) published on 26 January 2023 Submitted via Website
Overall Experience

Always a pleasant place to visit. Staff are always aware of my mother's needs, likes and dislikes etc. Mum is generally happy there. She likes to go for a wander now and then, and it's no problem. Staff are always amenable and helpful when asked about things. All in all, it's a very nice care home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from N R (Resident / Service User) published on 24 January 2023 Submitted via Website
Overall Experience
Very friendly staff, always welcoming when you arrive for a visit.
Helpful with anything you ask.

Always smells clean and fresh. Easy to park, take my dog to visit, a cup of tea and cake at times, beautiful garden in the summer and a lovely area to sit.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from K W (Daughter of Resident) published on 18 January 2023 Submitted via Website
Overall Experience
Always made to feel comfortable and welcome by the staff.
Dad's very happy, which gives me peace of mind.
There is always plenty of activities going on when we visit, which my dad loves.
Dad's room is warm and cosy.

Overall, I'm very happy with the care that my dad receives.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Isobel B (Daughter-in-law of Resident) published on 18 January 2023 Submitted via Website
Overall Experience
My father-in-law was accepted for an initial 6-week trial period in December 2022. Throughout the period of assessment and acceptance, communication with Old Charlton House was very good and has remained so. Any questions and requirements of us were prompt and with the relevant family member, by the means previously agreed. My father-in-law's overall care has relieved us, as a family, of many aspects of the care he had previously received when he was still at home. The care, therefore, goes wider than just to the resident.

We are grateful to the staff who care for my father-in-law on a day-to-day basis and provide for all his dementia needs, physical needs and foibles. We feel we are very blessed to have been offered the place for him and hope that his place will become a permanent one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from T S (Daughter of Resident) published on 17 January 2023 Submitted via Website
Overall Experience

From the initial contact with Old Charlton House till now, we know we made the right choice of care for our dad. The fact that he settled so well and continues to thrive is a testament to the care they provide in ensuring his needs are met. Staff are welcoming, caring, and kind both to Dad and us, his family. They demonstrate compassion and patience in challenging times. The management is friendly and professional in their approach, keeping us informed of all aspects of his care. We work together and feel heard and respected in the decisions made.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Mark A (Grandson of Resident) published on 18 November 2021 Submitted via Website
Overall Experience
I have always been very impressed with how Charlton is run. I have always found the management to be effective and have been extremely helpful in dealing with administrative issues which I have found very challenging at times. I am always informed of any concerns about my grandmother's health and
emotional wellbeing. The building and grounds are clean and maintained to a very high standard. I am
delighted with the kindness and caring shown to my grandmother by everyone. As mentioned my

grandmother always loves the food and I have always been impressed at how flexible the kitchen are to meet the needs of our family as well as my grandmother. The way everyone from management to carer has dealt with the COVID situation has been absolutely outstanding with regular updates and great care taken for all involved. As a result, the family have recommended Old Charlton on many occasions.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Adrienne B (Daughter of Resident) published on 14 December 2020 Submitted via Website
Overall Experience

The treatment Mum received at Old Charlton House was beyond exceptional. We live in America and could only visit Mum a few times a year. I’m not sure what we would have done without Charlton House. They took care of her with compassion that always went above and beyond. She was there for five years, and in the last three years, she was bed bound. Each and every staff member was wonderful, tending to all of her needs, both emotional and physical with unflagging love and care. They sang to her and with her, shared tears with us, and celebrated her birthday with cake and candles when we could not be there. There is no way to describe how thankful we are to the entire staff for giving us such peace of mind knowing that she was being taken care of with such heartfelt compassion. They became like family to us. Since we could not be there at the end, they made sure she was not alone and held her hand to the end. We are and will be forever grateful for the love and support they showed.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L P (Daughter of Resident) published on 14 May 2020 Submitted via Postal Card
Overall Experience

This care home is exceptionally well run. It is spotless. The food is excellent. Facilities lovely and the carers, caterers, and cleaners are all compassionate, friendly, hardworking and professional. I am always kept informed of any concerns and consulted on decisions. The management is outstanding, with an accessible and professional approach. Excellence in people management, communication, leadership, and teamwork is widely evident in this home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P C (Daughter of Resident) published on 24 April 2020 Submitted via Postal Card
Overall Experience

Exemplary. Everyone caring, friendly, concerned, and patient. Mum's room is spotless always. I am always contacted if Mum falls etc.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J A (Friend of Resident) published on 20 March 2020 Submitted via Postal Card
Overall Experience

I am contact for my friend who has been a resident in Old Charlton House for 2 years. I make regular visits and have never had cause to doubt the quality of care he receives, especially as his Dementia has increased. The staff are well trained, caring and friendly. Food is very good and all areas very clean. A lovely place for the elderly.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D O (Daughter of Resident) published on 20 March 2020 Submitted via Postal Card
Overall Experience

When we could no longer look after Dad at home, it is a relief to know that he is safe and being well cared for at Old Charlton House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D O (Son of Resident) published on 20 March 2020 Submitted via Postal Card
Overall Experience

It's never nice to have to put your parents into care, but Old Charlton House really puts my mind at ease with the care they give my father. The staff are very patient with him as he can be a bit difficult at times. The staff are all very friendly and always at hand and helpful to discuss any issues that arise.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J R (Daughter of Resident) published on 18 November 2019 Submitted via Postal Card
Overall Experience
My mum has been a resident at Old Charlton House for 2 and a half years. During that time, her mental and physical health has deteriorated. At every change, the staff at Old Charlton have adapted to her greater needs with empathy and kindness. They are unfailingly cheerful and despite mum's challenging demeanour, they remain calm, patient and respectful.

I have nothing but praise for the whole team - from management down.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Glen W (Son of Resident) published on 14 March 2019 Submitted via Postal Card
Overall Experience
Constant and continuous updating of care for mum who began her stay in poor health (9 weeks on a stroke ward, lost substantial weight, no end diagnosis by hospital). The manager picked up straight away on various health issues needing to be addressed, she was let down by the district nurse system but kept going until the issue was finally addressed.

Very welcoming staff whenever we attend, regular meals and high standard (mum's weight now being monitored) and I am always aware of maintenance issues being addressed promptly (unlike previous care home) with the well-meaning owner. Mum would like to go home, however, while at this home, my sisters and I are very pleased with mum's care and we don't have to worry about the care she is receiving. Thank you very much.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Matthew S (Son of Resident) published on 28 February 2019 Submitted via Postal Card
Overall Experience

Extremely friendly, welcoming home with a strong focus on dignity, nurturing friendships between residents and staff. Good inclusive activities which help foster friendships between residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from M D (Daughter of Resident) published on 27 February 2019 Submitted via Postal Card
Overall Experience

Old Charlton House is primarily a residential home, however, at a time when my mum has become incapacitated by Alzheimer's disease they have beyond a residential home. They truly care for my mym and will not be asking me to mover her. I am truly grateful for the amazing care they give her.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sylvia S (Daughter of Resident) published on 25 February 2019 Submitted via Postal Card
Overall Experience
Since mum moved from the mainland 6 months ago, having experienced very poor care from community carers, both her physical and emotional wellbeing have improved well beyond my expectations.

Without a doubt, this is due to the excellent physical care she has received from the wonderful staff team. Care is delivered with extraordinary kindness and cheerfulness. As a result of the high standard of care, the family now have peace of mind for which I thank the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John S (Son of Resident) published on 23 July 2018 Submitted via Website
Overall Experience
I cannot thank Old Charlton enough for the kindness that I personally witnessed on a number of occasions when I visited my Father by the nursing/care assistant team and the managerial staff. It was very clear and evident to me of the fantastic /overwhelming care the home provided him in the last period of his life.
When my Father was in the hospital all he spoke about was of returning to his beloved nursing home in the daily visits that I saw him.
Even in the last few days of his life after the 2nd discharge from hospital when he was suffering the team still had their calming influence and compassion for him.
I noticed that on the front door of the care home there are a number of benchmarks that the home is ranked against. The general rating was that they were GOOD.

I don’t know the full criteria for these and how they are established but from both mine and my late father’s perspective, I believe the home is OUTSTANDING and would fully recommend it to take care of their loved ones.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M G (Daughter of Resident) published on 12 July 2018 Submitted via Postal Card
Overall Experience

My father has been a resident of Old Charlton House, for over 3 years. During this time his dementia has worsened considerably and he has developed several medical problems, The care and attention he has received from the staff has been wonderful. The carers are kind, gentle and respectful and the management team has been superb in advising and helping us through difficult times, My husband and I would not hesitate to recommend Old Charlton House to anyone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L D (Daughter of Resident) published on 3 July 2018 Submitted via Postal Card
Overall Experience

All the staff were extremely kind, caring and professional over the care of mum. Nothing was too much trouble. They showed total respect all the time, at the same time, giving very personal and almost loving care. I would completely recommend this home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 May 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (71) & Events (6)

News
  • 01 Sep 2026

    We celebrated National Dog Day with plenty of canine visitors, kindly brought in by generous owners who have given up their time to visit us and allow residents to interact...

  • 01 Sep 2026

    For World Photography Day, residents donned a variety of headwear and took a selfie! For some, this was the first time they had heard of a selfie and many had...

  • 01 Sep 2026

    We had an absolutely amazing Summer Party. So many of our residents families dressed for the occasion too, well done to Joanie’s family and Molly’s family, who both won the...

Upcoming Events

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Old Charlton House.

Accreditations

There are no accreditations posted yet for Old Charlton House.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Old Charlton House to verify any information. View our terms and conditions. Old Charlton House has an Enhanced Service -more info.