
The Old Charlton has a most relaxed and homely atmosphere.M P(Cousin of Resident/Service User)

calm, patient and respectful. I have nothing but praise for the whole team - from management down.J R(Daughter of Resident/Service User)

Extremely friendly, welcoming home with a strong focus on dignity, nurturing friendshipsMatthew S(Son of Resident/Service User)

The Old Charlton has a most relaxed and homely atmosphere.M P(Cousin of Resident/Service User)

calm, patient and respectful. I have nothing but praise for the whole team - from management down.J R(Daughter of Resident/Service User)

Extremely friendly, welcoming home with a strong focus on dignity, nurturing friendshipsMatthew S(Son of Resident/Service User)

Old Charlton House residential home located in Cowes provides high-quality residential care to older people, on the Isle of Wight.
The characterful period style house has been specially adapted to meet the care needs of residents. Staff are on hand 24 hours a day to provide individualised personal and social care when and where needed.
The director and staff recognise the right of the individual to be treated with respect and dignity,...
Care Provided by Old Charlton House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Excluded from fee costs are hairdressing, dentist, opticians, toiletries, personal shopping.
Minimum 2 weeks respite.
These prices are based on single occupancy only.
The price(s) shown are provided by the care home. Contact Old Charlton House for full pricing details and T&Cs.
Contact Old Charlton House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Kensington Health Care Ltd
- Private Owned
Person in charge
- Clare Williams (Manager)
Local Authority / Social Services
Admission Information
- Ages 40+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (24)
- Couples/Companion Rooms (4)
Visiting
- Visitors are welcomed every day and at all times as long as it suits the resident.
Parking
- There is an onsite car park, if it is full there is a road next to it that always has space.
Old Charlton House Reviews (42)
Old Charlton House has a Review Score of 10 (9.957) out of 10, based on 19 reviews in the last 2 years.
Over all time Old Charlton House has 42 reviews.
Always a pleasant place to visit. Staff are always aware of my mother's needs, likes and dislikes etc. Mum is generally happy there. She likes to go for a wander now and then, and it's no problem. Staff are always amenable and helpful when asked about things. All in all, it's a very nice care home.
Helpful with anything you ask.
Always smells clean and fresh. Easy to park, take my dog to visit, a cup of tea and cake at times, beautiful garden in the summer and a lovely area to sit.
Dad's very happy, which gives me peace of mind.
There is always plenty of activities going on when we visit, which my dad loves.
Dad's room is warm and cosy.
Overall, I'm very happy with the care that my dad receives.
We are grateful to the staff who care for my father-in-law on a day-to-day basis and provide for all his dementia needs, physical needs and foibles. We feel we are very blessed to have been offered the place for him and hope that his place will become a permanent one.
From the initial contact with Old Charlton House till now, we know we made the right choice of care for our dad. The fact that he settled so well and continues to thrive is a testament to the care they provide in ensuring his needs are met. Staff are welcoming, caring, and kind both to Dad and us, his family. They demonstrate compassion and patience in challenging times. The management is friendly and professional in their approach, keeping us informed of all aspects of his care. We work together and feel heard and respected in the decisions made.
emotional wellbeing. The building and grounds are clean and maintained to a very high standard. I am
delighted with the kindness and caring shown to my grandmother by everyone. As mentioned my
grandmother always loves the food and I have always been impressed at how flexible the kitchen are to meet the needs of our family as well as my grandmother. The way everyone from management to carer has dealt with the COVID situation has been absolutely outstanding with regular updates and great care taken for all involved. As a result, the family have recommended Old Charlton on many occasions.
The treatment Mum received at Old Charlton House was beyond exceptional. We live in America and could only visit Mum a few times a year. I’m not sure what we would have done without Charlton House. They took care of her with compassion that always went above and beyond. She was there for five years, and in the last three years, she was bed bound. Each and every staff member was wonderful, tending to all of her needs, both emotional and physical with unflagging love and care. They sang to her and with her, shared tears with us, and celebrated her birthday with cake and candles when we could not be there. There is no way to describe how thankful we are to the entire staff for giving us such peace of mind knowing that she was being taken care of with such heartfelt compassion. They became like family to us. Since we could not be there at the end, they made sure she was not alone and held her hand to the end. We are and will be forever grateful for the love and support they showed.
This care home is exceptionally well run. It is spotless. The food is excellent. Facilities lovely and the carers, caterers, and cleaners are all compassionate, friendly, hardworking and professional. I am always kept informed of any concerns and consulted on decisions. The management is outstanding, with an accessible and professional approach. Excellence in people management, communication, leadership, and teamwork is widely evident in this home.
Exemplary. Everyone caring, friendly, concerned, and patient. Mum's room is spotless always. I am always contacted if Mum falls etc.
I am contact for my friend who has been a resident in Old Charlton House for 2 years. I make regular visits and have never had cause to doubt the quality of care he receives, especially as his Dementia has increased. The staff are well trained, caring and friendly. Food is very good and all areas very clean. A lovely place for the elderly.
When we could no longer look after Dad at home, it is a relief to know that he is safe and being well cared for at Old Charlton House.
It's never nice to have to put your parents into care, but Old Charlton House really puts my mind at ease with the care they give my father. The staff are very patient with him as he can be a bit difficult at times. The staff are all very friendly and always at hand and helpful to discuss any issues that arise.
I have nothing but praise for the whole team - from management down.
Very welcoming staff whenever we attend, regular meals and high standard (mum's weight now being monitored) and I am always aware of maintenance issues being addressed promptly (unlike previous care home) with the well-meaning owner. Mum would like to go home, however, while at this home, my sisters and I are very pleased with mum's care and we don't have to worry about the care she is receiving. Thank you very much.
Extremely friendly, welcoming home with a strong focus on dignity, nurturing friendships between residents and staff. Good inclusive activities which help foster friendships between residents.
Old Charlton House is primarily a residential home, however, at a time when my mum has become incapacitated by Alzheimer's disease they have beyond a residential home. They truly care for my mym and will not be asking me to mover her. I am truly grateful for the amazing care they give her.
Without a doubt, this is due to the excellent physical care she has received from the wonderful staff team. Care is delivered with extraordinary kindness and cheerfulness. As a result of the high standard of care, the family now have peace of mind for which I thank the team.
When my Father was in the hospital all he spoke about was of returning to his beloved nursing home in the daily visits that I saw him.
Even in the last few days of his life after the 2nd discharge from hospital when he was suffering the team still had their calming influence and compassion for him.
I noticed that on the front door of the care home there are a number of benchmarks that the home is ranked against. The general rating was that they were GOOD.
I don’t know the full criteria for these and how they are established but from both mine and my late father’s perspective, I believe the home is OUTSTANDING and would fully recommend it to take care of their loved ones.
My father has been a resident of Old Charlton House, for over 3 years. During this time his dementia has worsened considerably and he has developed several medical problems, The care and attention he has received from the staff has been wonderful. The carers are kind, gentle and respectful and the management team has been superb in advising and helping us through difficult times, My husband and I would not hesitate to recommend Old Charlton House to anyone.
All the staff were extremely kind, caring and professional over the care of mum. Nothing was too much trouble. They showed total respect all the time, at the same time, giving very personal and almost loving care. I would completely recommend this home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 May 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (71) & Events (6)
- 01 Sep 2026
We celebrated National Dog Day with plenty of canine visitors, kindly brought in by generous owners who have given up their time to visit us and allow residents to interact...
- 01 Sep 2026
For World Photography Day, residents donned a variety of headwear and took a selfie! For some, this was the first time they had heard of a selfie and many had...
- 01 Sep 2026
We had an absolutely amazing Summer Party. So many of our residents families dressed for the occasion too, well done to Joanie’s family and Molly’s family, who both won the...
- 07 Sep 2026Organiser: Old Charlton House
- 14 Sep 2026Organiser: Old Charlton House
- 23 Sep 2026Organiser: Old Charlton House
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Old Charlton House.
Accreditations
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Meet the Team (0)
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