Old Charlton House

69 Baring Road, Cowes PO31 8DW
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9.8 37 Reviews
  • Old Charlton House, Cowes
Old Charlton House residential home located in Cowes provides high-quality residential care to older people, on the Isle of Wight.

The characterful period style house has been specially adapted to meet the care needs of residents. Staff are on hand 24 hours a day to provide individualised personal and social care when and where needed.

The director and staff recognise the right of the individual to be treated with respect and dignity, with the nurturing of independence central to the creation of care packages.

The chef prepares a wide range of delicious and nutritionally balanced meals each day for residents to enjoy. Special dietary requirements are taken into account when required.

This warm and friendly home encourages residents to make it their own home for as long as possible, and personalise rooms to their own taste.
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Care Provided by Old Charlton House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £990 – £1600
  • RESPITE Self-Funded Residential Care: £990 – £1600

Third Party top up required for Local Authority funded residents.
Excluded from fee costs are hairdressing, dentist, opticians, toiletries, personal shopping.
Minimum 2 weeks respite.

These prices are only a guideline, please contact Old Charlton House to find out the exact price for your requirements.

Contact Old Charlton House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Old Charlton House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Kensington Health Care Ltd
  • Privately Owned

Person in Charge

  • Clare Williams (Manager)

Local Authority / Social Services

Admission Information

  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (4)

Visiting

  • Visitors are welcomed every day and at all times as long as it suits the resident.

Parking

  • There is an onsite car park, if it is full there is a road next to it that always has space.

Old Charlton House Reviews (37)

9.8

Old Charlton House has a Review Score of 9.8 (9.826) out of 10, based on 14 reviews in the last 2 years.
Over all time Old Charlton House has 37 reviews.

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Review from K L (Wife of Resident) published on 3 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nearly a year has passed since our arrival, in that time the staff have been very helpful and have looked after my husband wtih great care and exteme kindness. Whilst being here he has become immobile but even so he has been included in all activities and outings wherever possible. The staff have welcomed
me on my visits. You will notice all my ratings are Excellent, I am unable to mark anything as anything else.
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Review from Anne T (Friend of Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend chose Old Charlton House and has been a resident for over five years, she made a very good choice as since she has been there she has been looked after so well.
She has a lovely large room with lots of her own furniture and belongings. She spends a lot of time in the lovely lounge where
Debbie keeps all the residents amused with her various activities. She also takes them out for drives along the sea front, trips on a boat and visits to local cafes!
The other staff are so friendly and caring. They all address me by name and all show a real respect and love for the residents!
I would fully recommend this place to anyone who no longer feels able to look after themselves
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Review from Stuart I (Son of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our beloved mum has been a resident at Old Charlton House for just over 4 weeks now and, although this is still early days, the difference that the staff and facilities have made to her life and general demeanour are quite significant. She not only looks very well in herself, she is eating extremely
well and engaging with both fellow residents, the amazing staff and the regular activities provided by OCH.


When we visit, she refers to OCH as her posh hotel. The variety of food options mum is being offered is superb and not only does she tell us she is enjoying all that she eats, she has finally put a few pounds on!


Without exception, the entire team at OCH are outstanding, caring and absolutely nothing is too much trouble. We are so pleased that our mum is with you.

Reply from Debbie Webb, Activities Co-ordinator at Old Charlton HouseWe are thrilled that you and your mum are happy here. Those kind words mean so much to our staff, so thank you
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Review from Kathryn S (Daughter of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I highly commend Old Charton House. The Home is beautiful and always very well presented. The staff are always friendly and attentive to any questions I may have and also to the care they give to my mother. My mother is very happy and settled and has never wanted to leave since first entering. She loved
her interaction with the residents, when she was more able, but really enjoys the interaction with all the members of staff. They treat her with great dignity and always make her laugh, and laugh at her sense of humour.
Reply from Debbie Webb, Activities Co-ordinator at Old Charlton HouseThank you so much for those kind words, it always means so much to us to hear that residents and their families are happy. We love having your mum here and it's good that she likes being here.
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Review from L C (Daughter of Resident) published on 12 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise for everyone who works in Old Charlton House, every aspect of care is exemplary. My Mother is extremely happy there which gives me peace of mind as well. A big shout out to Debbie who has the job of making sure the residents are entertained in a way that provides exercise for
body & mind and always gives 110%
Reply from Debbie Webb, Activities Co-ordinator at Old Charlton HouseThank you, those words are heartwarming to hear, the staff work very hard to make sure every resident has a full and interesting life. We love having your mum here.
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Review from Karen S (Daughter of Resident) published on 4 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't express how much appreciation I have for this incredible care home. With such a difficult decision, my family had to mak,e putting our mum in a home, the way my mum is looked after has made it all so much easier. The carers are so incredible, giving and going the extra mile. She has experienced
trips out, themed days, singers, bands performing, fabulous meals and lots of care and attention. The love and care they show, not only to my mum, but to all the residents, is outstanding. They are always welcoming to my family when we visit, giving regular updates on how Mum is doing, sending regular photos, updates on trips out she has attended, always keeping us in the loop. Staff also look after my dad when he visits Mum on a Wednesday for a dinner with her. This is so good for him as he struggles with life after Mum went into the home. Such a lovely idea!
Lastly, to see my mum so happy and content is so amazing to see. Her dementia got so bad that she stopped doing so many things for such a long time. Now her life has got so much better thanks to everything Old Charlton has done for her. The staff are so committed to their job. Caring, loving, hardworking, patient and understanding to each of the residents' needs.
I am so proud my mum is doing so well with the team.
This home is exceptional.
Thank You. Karen S.
Reply from Debbie Webb, Activities Co-ordinator at Old Charlton HouseThank you Karen. These lovely words have brought tears to our eyes. It's our pleasure to look after your mum and we are thrilled that you are so happy with all that we offer.
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Review from Joanne T (Daughter of Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into this home in March 2025.
Right from the first phone call with the manager I knew this would be the right place for mum.
Everyone involved in the home are so loving and kind.
They all have time for every resident.
Mums room is lovely and spacious, light and airy.
The food is
amazing. So much choice and mum gets to choose everyday what she wants to eat.
Another thing which is amazing is that the home owns a car with a wheelchair ramp.
Family are allowed to borrow the car to take their loved ones out. I have used the car a few times and am so happy to be able to go out with mum now that she is in her wheelchair.
Reply from Debbie Webb, Activities Co-ordinator at Old Charlton HouseThank you for that lovely review, we love having your mum with us, she is a very special lady. I shall pass your compliments on to the rest of the team.
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Review from C B (Son of Resident) published on 10 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been staying at Old Charlton House care home for over 3 years now and has always said she's happy living there.
The staff and management are very caring, friendly and professional people.
The home is run and maintained to a high standard, kept warm, with good food, drink and entertainment
for the residents.
Regular communications with the family and readiness to accommodate wider health assistance where required.
All in all, a thoroughly recommended care home on the Isle of Wight.
Reply from Debbie Webb, Activities Co-ordinator at Old Charlton HouseThank you for that lovely review, the team really appreciate your comments.
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Review from Kathleen W (Friend of Resident) published on 10 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found all the staff to be very helpful and caring even with a difficult resident. The home is warm and welcoming They have plenty of activites to interest the residents including summer and winter parties and they make a special effort for birthdays. All the residents I have spoken to see happy
there.
Reply from Debbie Webb, Activities Co-ordinator at Old Charlton HouseThank you for those kind words, the team really appreciates them.
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Review from Julia S (Daughter of Resident) published on 4 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident in Old Charlton House since last September. I visit every day and every day I find the home bright, clean and warm. The management and staff are always very welcoming, friendly and helpful. I have been kept informed of my Mum's wellbeing at all times.
The lovely activities
lady organises plenty of varied activities, outings and entertainment, all of which are throughly enjoyed. It is a pleasure to be there joining in. Any art work produced by the residents is proudly displayed in the home. A monthly newsletter informs us of the latest news on events that have taken place or are planned for the future.
Old Charlton House has lovely solent views with a pretty garden to sit in on sunny days.
Well done Old Charlton House and thank you for looking after my Mum.
Reply from Debbie Webb, Activities Co-ordinator at Old Charlton HouseThank you for those really lovely words, it means a lot to the team to know they are appreciated. Your mum is a great character and we all love spending time with her.
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Review from Emma D (Daughter of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were lucky enough to be able to place our mum in Old Charlton House over a year ago. We are really impressed with the level of care and the professionalism and friendliness of all the staff. Communication is always very good and we feel welcome whenever we visit. Regular activities are provided by
the excellent activities co-ordinator and the home has a very warm and sociable atmosphere. Mum is safe and content at Old Charlton House and we feel very lucky to know that she is loved and well cared for there. Thank you to all the staff for their kindness and dedication.
Reply from Debbie Webb, Activities Co-ordinator at Old Charlton HouseWe were lucky enough to be able to offer your mum a place. She is a lovely, warm and witty lady whom we all adore. Thank you for your kind words, they mean a lot to the team.
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Review from Tim R (Son of Resident) published on 11 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is such a relief to my brothers and I to know that our mother is being so well cared for at Old Charlton House, especially as we all live on the Mainland. The bonus for Mum is that OCH is located only about 200 yards from where she lived and all of her friends are still local. The home is clean,
warm and comfortable and all of the staff take a genuine interest in the wellbeing of the residents. The activities programme is fun, varied and always measured to the residents' abilities. Our thanks go to all the dedicated, hard-working staff.
Reply from Debbie Webb, Activities Co-ordinator at Old Charlton HouseThank you, your mum is a delight to look after, we appreciate your lovely comments.
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Review from Stephen D (Son of Resident) published on 11 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Old Charlton provides an environment that is both caring and professional. My mother feels safe, well cared for and happy there. I have always found the staff to be exceptionally professional and welcoming. They are always available and responsive to any questions I may have about my mother's care.
Their outstanding dedication ensures peace of mind.
Reply from Debbie Webb, Activities Co-ordinator at Old Charlton HouseThank you for those lovely comments, we really appreciate them, and we enjoy having your mum here.
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Review from Caroline B (Daughter of Resident) published on 27 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been at the Old Charlton House for 2 years now. I am extremely impressed with all the staff, the care and love they provide is amazing. The food is first class. The care he receives is first class.
Reply from Debbie Webb, Activities Co-ordinator at Old Charlton HouseThank you for the lovely review, your dad is very special to us all.
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Review from Louise D (Daughter of Resident) published on 25 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Old Charlton House for over two years and is very settled there. She has severe dementia, and it is of great comfort to me to know that she is being well cared for 24 hours a day. The staff are always extremely friendly and engage well with the residents and families. Communication is
good regarding any issues that may arise, and the home seems to have a good relationship with the local GP practice.
There is an extremely good package of activities provided on a daily basis, which residents are able to take part in should they wish. This includes board games, visiting musicians, talks on a range of subjects and trips out.
Old Charlton has a nice welcome feel to it, and I wouldn't want Mum to be anywhere else.
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Review from J D (Son of Resident) published on 26 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always a pleasant place to visit. Staff are always aware of my mother's needs, likes and dislikes etc. Mum is generally happy there. She likes to go for a wander now and then, and it's no problem. Staff are always amenable and helpful when asked about things. All in all, it's a very nice care home.
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Review from N R (Resident) published on 24 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly staff, always welcoming when you arrive for a visit.
Helpful with anything you ask.
Always smells clean and fresh. Easy to park, take my dog to visit, a cup of tea and cake at times, beautiful garden in the summer and a lovely area to sit.
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Review from K W (Daughter of Resident) published on 18 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always made to feel comfortable and welcome by the staff.
Dad's very happy, which gives me peace of mind.
There is always plenty of activities going on when we visit, which my dad loves.
Dad's room is warm and cosy.
Overall, I'm very happy with the care that my dad receives.
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Review from Isobel B (Daughter-in-law of Resident) published on 18 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law was accepted for an initial 6-week trial period in December 2022. Throughout the period of assessment and acceptance, communication with Old Charlton House was very good and has remained so. Any questions and requirements of us were prompt and with the relevant family member, by the
means previously agreed. My father-in-law's overall care has relieved us, as a family, of many aspects of the care he had previously received when he was still at home. The care, therefore, goes wider than just to the resident.
We are grateful to the staff who care for my father-in-law on a day-to-day basis and provide for all his dementia needs, physical needs and foibles. We feel we are very blessed to have been offered the place for him and hope that his place will become a permanent one.
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Review from T S (Daughter of Resident) published on 17 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the initial contact with Old Charlton House till now, we know we made the right choice of care for our dad. The fact that he settled so well and continues to thrive is a testament to the care they provide in ensuring his needs are met. Staff are welcoming, caring, and kind both to Dad and us, his
family. They demonstrate compassion and patience in challenging times. The management is friendly and professional in their approach, keeping us informed of all aspects of his care. We work together and feel heard and respected in the decisions made.
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Current Review Score: 9.8 (9.826)

Overview of Review Score

The Review Score of 9.8 (9.826) out of 10 for Old Charlton House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.976 for Old Charlton House is calculated as follows: ( (164 Excellents x 5) + (4 Goods x 4) ) ÷ 168 Ratings = 4.976
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for Old Charlton House is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Old Charlton House

What types of Care is Old Charlton House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Old Charlton House have?

There are 24 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Old Charlton House?

Own Furniture if required, Smoking not permitted, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Old Charlton House to the centre of Cowes?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Old Charlton House to verify any information. View our terms and conditions. Old Charlton House has an Enhanced Service - more info.