Old Charlton House

69 Baring Road, Cowes PO31 8DW
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10 42 Reviews
  • Old Charlton House, Cowes
Old Charlton House residential home located in Cowes provides high-quality residential care to older people, on the Isle of Wight.

The characterful period style house has been specially adapted to meet the care needs of residents. Staff are on hand 24 hours a day to provide individualised personal and social care when and where needed.

The director and staff recognise the right of the individual to be treated with respect and dignity, with the nurturing of independence central to the creation of care packages.

The chef prepares a wide range of delicious and nutritionally balanced meals each day for residents to enjoy. Special dietary requirements are taken into account when required.

This warm and friendly home encourages residents to make it their own home for as long as possible, and personalise rooms to their own taste.
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Care Provided by Old Charlton House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Third Party top up required for Local Authority funded residents.
Excluded from fee costs are hairdressing, dentist, opticians, toiletries, personal shopping.
Minimum 2 weeks respite.

Contact Old Charlton House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Old Charlton House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Kensington Health Care Ltd
  • Privately Owned

Person in Charge

  • Clare Williams (Manager)

Local Authority / Social Services

Admission Information

  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (4)

Visiting

  • Visitors are welcomed every day and at all times as long as it suits the resident.

Parking

  • There is an onsite car park, if it is full there is a road next to it that always has space.

Old Charlton House Reviews (42)

10

Old Charlton House has a Review Score of 10 (9.957) out of 10, based on 19 reviews in the last 2 years.
Over all time Old Charlton House has 42 reviews.

Overall Experience
  • 37
  • 5
  • 0
  • 0
  • 0
Date Published
  • 42
  • 9
  • 12
  • 19
  • 23
Reviewer Connection to Old Charlton House
  • 24
  • 9
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 42, showing 41-42
Review from L E (Daughter of Resident) published on 3 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home goes above and beyond to look after my mother. They also support us as a family. It is always clean and tidy.
The food looks lovely, especially the puddings. I recommend them to people who are in the same situation. The staff and management always make you feel welcome, whatever time of day
you visit.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M P (Cousin of Resident) published on 19 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My cousin who is suffering from immobility and dementia seems happy enough with her situation at Old Charlton and always replies positively when asked about her life there.
She enjoys joining in the activities in the afternoon and is quite happy to listen to classical music in her room at the time.
Nothing is too much trouble for the staff.
The Old Charlton has a most relaxed and homely atmosphere.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 10.0 (9.957)

Overview of Review Score

The Review Score of 10 (9.957) out of 10 for Old Charlton House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.982 for Old Charlton House is calculated as follows: ( (224 Excellents x 5) + (4 Goods x 4) ) ÷ 228 Ratings = 4.982
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Old Charlton House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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