






Victoria House is set in the seaside town of Ryde in the Isle of Wight and offers long and short term residential care as well as day care.
The home cares for up to 20 residents.
There is a large communal lounge and a quiet lounge, a lovely landscaped garden with a summer house as well as a courtyard.
There are three home-cooked meals a day, snacks, fruit, hot and cold...
Care Provided by Victoria House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 22 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
For shared accommodation, prices would need to be discussed with the service Manager as they would be dependant on the couples needs.
The price(s) shown are provided by the care home. Contact Victoria House for full pricing details and T&Cs.
Contact Victoria House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Victoria House (IOW) Ltd
- Private Owned
Person in charge
- Claire Leggett (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 3
Room Information
- Single Rooms (18)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (1)
- Couples/Companion Rooms with ensuite Wet Room (2)
Parking
- Small car park located at the front of the care home.
Victoria House Reviews (26)
Victoria House has a Review Score of 9.1 (9.060) out of 10, based on 9 reviews in the last 2 years.
Over all time Victoria House has 26 reviews.
My loved one's room was clean and tidy and I could see activities in the main lounge as we visited.
Overall experience of Victoria Hous was pleasant and friendly. Staff were helpful, courteous and respectful to residents. We heard lots of laughter throughout and could see staff spending time with residents. We were treated as guests but made to feel at home. Victoria house is always clean and welcoming, nothing is ever too much trouble.
The home has regular entertainment and also visits from dogs and guinea pigs and even donkeys!
The food is superb.
I highly recommend Victoria House to anyone looking for high quality care for their relatives.
We were offered tea or coffee.
Our friend was well looked after, was happy, and had a very good rapport with the staff who were very attentive. It truly felt like a home from home.
Although we visited in her room, you have to walk past the residents lounge and they all seemed to be engaged with the activity and happy.
My Mother-in-law became a resident in December 2024, and we have seen a massive change in her since she has been at Victoria Lodge back to being herself. The care she receives is above and beyond. A lovely home and has lovely staff.
My mother received almost three months of first-class, genuinely human, good-humoured care from the Victorian House team. The management was always quick to respond to my enquiries (I live outside the UK) regarding my mother's progress in recovering from a stroke, bad shoulder fractures, and long immobilization in hospital. They were also great at coordinating visits and ongoing treatment from NHS medical and physiotherapy staff. Strongly recommended.
I visit the home most weeks as I have a friend who is a resident there, she seems very happy since being at Victoria House, staff always make us feel welcome and it is nice to see my friend looking so happy when we visit.
Money stolen, workers shouting in her face! Kicking her out and trying to send her into a hospital so you don't have to have her at your home when she is not sick. Taking a woman who is 87 out of her home to be stuck in a hospital for months so then they can reject her coming back! No transport made for her to go into her new care home, so lucky my nan has the family she does!
Place needs investigating! Elders deserve respect, dignity, and attentive care, but unfortunately, that is not what we've experienced here!
Money: Victoria House (VH) policy is that any money left in VH is held by the office for safe keeping. Residents and their family are made aware of this policy. VH...
Wonderful home which looked after my mum and mother-in-law over many years. They were both very happy there. The staff were very caring, dedicated and compassionate. I cannot recommend it too highly. I would be happy to be there when the time comes.
Warm and friendly on every visit. I have always been made to feel welcome in a family atmosphere. Good tea and cake. Made to feel at home. Staff are very knowledgeable about residents' needs and wishes. Staff are always accommodating to visitors and residents.
Very happy time spent at Victoria House. Staff were so helpful - nothing was too much trouble. Food was exemplary thanks to the chef. Would recommend staying at Victoria House to anyone with needs.
I was very reluctant to have my husband go into care as I had cared for him it was not what we wanted. But circumstances changed this. The care and kindness shown to us have been wonderful. All the staff have been so helpful! I would recommend Victoria House to anyone. In fact, if I need care that's where I shall go. Thank you all.
My father has settled in very well and enjoys the company and security provided by the staff. I'm very pleased we found Victoria House. He has a pleasant room, enjoys the food and there is a homely atmosphere. The staff have shown they understand his needs, likes and dislikes and adapted accordingly. Nothing is too much trouble.
I also spent two weeks of respite care at Victoria House. I was treated very well and was happy. One minor detail, some of the furniture needs updating.
The staff are very caring, friendly and cheerful. There is a lovely dining room with fresh flowers and an excellent choice of food for every meal. There is live entertainment every month, arts and crafts, etc, and a hairdresser and chiropodist come in regularly. Victoria House is very well managed, and relatives are kept well informed.
Suits our needs.
Victoria House is a very homely care home. I have found the managers and carers to be caring and very professional. They have done a great job keeping covid out of the home under difficult times. My relative is often praising their kindness, nice food, and enjoyable entertainment. I hope the home will continue to be a great place to work and live for all involved.
Because of the covid, we were unable to visit my aunt. The travel was difficult. We were only allowed 1 hour so by the time we would get there it would be time to travel home, but we understood. The home always gave feedback of any change.
No one really wants their elderly relative to have to live 'in care' but I am very grateful that we found Victoria House. I am confident that he is now receiving a very good level of care, is being well looked after and is made as comfortable as it's possible to be in that situation.
I have no hesitation in recommending Victoria House.
My mother was very well taken care of in Victoria House care home from November 2019 to July 2021. She was very pleased to take part in all the art and craft sessions as she has previously done many oil paintings. She enjoyed the different foods on offer and especially liked the view out over the Solent from her room. The staff offered care, support and friendship and she received good health care through various illnesses. This is a home from home with resident consideration at all times.
A good all-round, very nice and caring place for my mum. Initially, the cost was a bit of a surprise, but after looking around, you can't get any better. It's handy and as I've said, very good.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 January 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Victoria House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Victoria House.
Accreditations
There are no accreditations posted yet for Victoria House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Victoria House
What types of Care is Victoria House registered for?
Older Person Care, Dementia, Physical Disability, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Victoria House have?
There are 18 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Victoria House?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Victoria House to the centre of Ryde?
0.1 mile(s) as the crow flies, distance by road may be significantly further.
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