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The home cares for up to 20 residents.
There is a large communal lounge and a quiet lounge, a lovely landscaped garden with a summer house as well as a courtyard.
There are three home-cooked meals a day, snacks, fruit, hot and cold...
Care Provided by Victoria House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 22 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
For shared accommodation, prices would need to be discussed with the service Manager as they would be dependant on the couples needs.
The price(s) shown are provided by the care home. Contact Victoria House for full pricing details and T&Cs.
Contact Victoria House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Victoria House (IOW) Ltd
- Private Owned
Person in charge
- Claire Leggett (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 3
Room Information
- Single Rooms (18)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (1)
- Couples/Companion Rooms with ensuite Wet Room (2)
Parking
- Small car park located at the front of the care home.
Victoria House Reviews (26)
Victoria House has a Review Score of 9.1 (9.060) out of 10, based on 9 reviews in the last 2 years.
Over all time Victoria House has 26 reviews.
Mum has been in Victoria House since December 2014 and has been very happy there. Although the front entrance is not particularly welcoming there is always a warm welcome from the staff inside. The staff are always friendly and treat the residents with care and dignity. The quality of care is excellent and always carried out in a professional and compassionate way while the food is of a high quality. The care that mum receives gives me great peace of mind and I would have no hesitation in recommending Victoria House to anyone seeking care provision.
Very satisfied with the care provided. My sister could be difficult but the staff handled the problems very well. Don't be put off by the entrance to the home. It is the care that matters.
The quality of care is excellent. Staff provide an exceptional service; they are very professional and compassionate. The Home is extremely well managed. The staff and management have created a real "home from home" feeling and residents are happy. Food is of a high quality. I would not hesitate in recommending this Home to anyone who is seeking care provision.
I first visited Victoria House when looking for a place for my Mum and immediately thought that it felt very homely. I was made welcome by all the staff I met and was shown all the rooms available by the manageress. Mum was quickly assessed in the hospital and moved as soon as she was well enough. Nothing was too much trouble at the home and when it came to moving her to a bigger room, as her needs changed, this was achieved without fuss. Mum was able to have some of her own furniture in the room with many of her other belongings. She is very dependant on the staff and has her own key, Staff member spend a lot of time with her each day. She has recently had to visit the hospital for cataract surgery and her key worker went with her in the home's vehicle. All the staff are friendly and willing to help. I can't fault the care Mum receives and she agrees. Any problems that arise are quickly resolved and if necessary, staff will phone me to discuss things. I would recommend this home.
Her individual needs are catered for and she is encouraged to voice her opinions and preferences.
She likes to enjoy the garden and join in the activities and appreciates the good home cooked food.
Our family would feel able to voice concerns if we have any, and are assured Mum is well cared for.
Both my mother (3.5 years) and my mother-in-law (6 years) spent many years here before they passed away. The care received was excellent. The staff and management are caring and very efficient, and I have no hesitation in highly recommending it to anyone looking for a care home. I just hope there is a room for me should I need it in the future.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 January 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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