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Victoria House

22 Nelson Place, Ryde, Isle of Wight PO33 2ET
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Victoria House, Ryde
Victoria House, Ryde
Victoria House, Ryde

Victoria House is set in the seaside town of Ryde in the Isle of Wight and offers long and short term residential care as well as day care.

The home cares for up to 20 residents.

There is a large communal lounge and a quiet lounge, a lovely landscaped garden with a summer house as well as a courtyard.

There are three home-cooked meals a day, snacks, fruit, hot and cold...  

Care Provided by Victoria House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 22 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,560 - £1,560£1,560 - £1,560
Residential Dementia Care£1,560 - £1,560£1,559 - £1,560

For shared accommodation, prices would need to be discussed with the service Manager as they would be dependant on the couples needs.

Contact Victoria House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Victoria House (IOW) Ltd
  • Private Owned

Person in charge

  • Claire Leggett (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (18)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (1)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Parking

  • Small car park located at the front of the care home.

Victoria House Reviews (26)

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9.1

Victoria House has a Review Score of 9.1 (9.060) out of 10, based on 9 reviews in the last 2 years. Over all time Victoria House has 26 reviews.

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Showing 26 reviews matching selected criteria
Review from Z R (Relative of Resident) published on 20 May 2025 Submitted via Website
Overall Experience
We visited to see a loved one and was welcomed by the staff who were very attentive and ensured we had drinks including our toddler. It was a relaxed comfortable atmosphere. Puddings looked amazing.

My loved one's room was clean and tidy and I could see activities in the main lounge as we visited.

Overall experience of Victoria Hous was pleasant and friendly. Staff were helpful, courteous and respectful to residents. We heard lots of laughter throughout and could see staff spending time with residents. We were treated as guests but made to feel at home. Victoria house is always clean and welcoming, nothing is ever too much trouble.

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Review from Pauline H (Daughter of Resident) published on 19 May 2025 Submitted via Website
Overall Experience
My mother has been in Victoria House for over a year now and I visit most days. It's a very happy place and all the staff are so caring and kind, nothing is too much trouble, I've seen the loving care the residents experience first hand.
The home has regular entertainment and also visits from dogs and guinea pigs and even donkeys!
The food is superb.

I highly recommend Victoria House to anyone looking for high quality care for their relatives.

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Review from B M (Friend of Resident) published on 29 January 2025 Submitted via Website
Overall Experience
Came to the home to visit a friend just before Christmas. The home was nicely decorated and all the staff were very friendly and welcoming.
We were offered tea or coffee.
Our friend was well looked after, was happy, and had a very good rapport with the staff who were very attentive. It truly felt like a home from home.

Although we visited in her room, you have to walk past the residents lounge and they all seemed to be engaged with the activity and happy.

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Review from Sonia W (Daughter-in-law of Resident) published on 27 January 2025 Submitted via Website
Overall Experience

My Mother-in-law became a resident in December 2024, and we have seen a massive change in her since she has been at Victoria Lodge back to being herself. The care she receives is above and beyond. A lovely home and has lovely staff.

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Review from J B (Son of Resident) published on 22 January 2025 Submitted via Website
Overall Experience

My mother received almost three months of first-class, genuinely human, good-humoured care from the Victorian House team. The management was always quick to respond to my enquiries (I live outside the UK) regarding my mother's progress in recovering from a stroke, bad shoulder fractures, and long immobilization in hospital. They were also great at coordinating visits and ongoing treatment from NHS medical and physiotherapy staff. Strongly recommended.

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Review from M W (Friend of Resident) published on 17 December 2024 Submitted via Postal Card
Overall Experience

I visit the home most weeks as I have a friend who is a resident there, she seems very happy since being at Victoria House, staff always make us feel welcome and it is nice to see my friend looking so happy when we visit.

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Review from Sophie C (Granddaughter of Resident) published on 26 November 2024 Submitted via Website
Overall Experience
What an absolute disgrace of a care home, how they have treated my nan should feel ashamed of themselves!
Money stolen, workers shouting in her face! Kicking her out and trying to send her into a hospital so you don't have to have her at your home when she is not sick. Taking a woman who is 87 out of her home to be stuck in a hospital for months so then they can reject her coming back! No transport made for her to go into her new care home, so lucky my nan has the family she does!

Place needs investigating! Elders deserve respect, dignity, and attentive care, but unfortunately, that is not what we've experienced here!

Reply from Operations Manager, at Victoria House
The allegations you make are unfounded, as discussed with your family. Due to this being posted publicly we have responded generally.

Money: Victoria House (VH) policy is that any money left in VH is held by the office for safe keeping. Residents and their family are made aware of this policy. VH...  

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Review from Ian P (Son of Resident) published on 22 November 2024 Submitted via Website
Overall Experience

Wonderful home which looked after my mum and mother-in-law over many years. They were both very happy there. The staff were very caring, dedicated and compassionate. I cannot recommend it too highly. I would be happy to be there when the time comes.

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Review from C K (Friend of Resident) published on 20 November 2024 Submitted via Website
Overall Experience

Warm and friendly on every visit. I have always been made to feel welcome in a family atmosphere. Good tea and cake. Made to feel at home. Staff are very knowledgeable about residents' needs and wishes. Staff are always accommodating to visitors and residents.

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Review from Maureen F (Respite Resident) published on 19 June 2024 Submitted via Postal Card
Overall Experience

Very happy time spent at Victoria House. Staff were so helpful - nothing was too much trouble. Food was exemplary thanks to the chef. Would recommend staying at Victoria House to anyone with needs.

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Review from D F (Wife of Resident) published on 11 April 2024 Submitted via Postal Card
Overall Experience

I was very reluctant to have my husband go into care as I had cared for him it was not what we wanted. But circumstances changed this. The care and kindness shown to us have been wonderful. All the staff have been so helpful! I would recommend Victoria House to anyone. In fact, if I need care that's where I shall go. Thank you all.

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Review from N C (Daughter of Resident) published on 22 November 2023 Submitted via Postal Card
Overall Experience

My father has settled in very well and enjoys the company and security provided by the staff. I'm very pleased we found Victoria House. He has a pleasant room, enjoys the food and there is a homely atmosphere. The staff have shown they understand his needs, likes and dislikes and adapted accordingly. Nothing is too much trouble.

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Review from Maisie K (Respite Resident) published on 10 November 2023 Submitted via Postal Card
Overall Experience
My husband spent the last six months of his life at Victoria House Care Home. He had previously spent six months in another home and he was not treated well. At Victoria House he was happy and he was treated with respect. All the staff were wonderful and my husband was comfortable and happy there. (2021-2022)

I also spent two weeks of respite care at Victoria House. I was treated very well and was happy. One minor detail, some of the furniture needs updating.

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Review from J A (Daughter of Resident) published on 10 November 2023 Submitted via Postal Card
Overall Experience

The staff are very caring, friendly and cheerful. There is a lovely dining room with fresh flowers and an excellent choice of food for every meal. There is live entertainment every month, arts and crafts, etc, and a hairdresser and chiropodist come in regularly. Victoria House is very well managed, and relatives are kept well informed.

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Review from C H (Son of Resident) published on 6 November 2023 Submitted via Postal Card
Overall Experience

Suits our needs.

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Review from B D (Niece of Resident) published on 1 November 2021 Submitted via Postal Card
Overall Experience

Victoria House is a very homely care home. I have found the managers and carers to be caring and very professional. They have done a great job keeping covid out of the home under difficult times. My relative is often praising their kindness, nice food, and enjoyable entertainment. I hope the home will continue to be a great place to work and live for all involved.

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Review from R S (Niece of Resident) published on 14 October 2021 Submitted via Postal Card
Overall Experience

Because of the covid, we were unable to visit my aunt. The travel was difficult. We were only allowed 1 hour so by the time we would get there it would be time to travel home, but we understood. The home always gave feedback of any change.

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Review from Janette G (Daughter of Resident) published on 14 October 2021 Submitted via Website
Overall Experience
My Dad has been in care since January 21, we moved him to Victoria House from another care home on the island in August 21. The move was made because we live in Ryde and it's easier for us to visit him there, but we also had concerns that he was spending too much time on his own in the previous home and he was becoming very withdrawn. Almost immediately after the move we noticed an improvement in his well-being and his engagement with us. Victoria House has a lovely 'homely' feel to it and the residents are treated as part of the 'family' by the staff. From what I have seen there is a lot of interaction between the staff and the residents.
No one really wants their elderly relative to have to live 'in care' but I am very grateful that we found Victoria House. I am confident that he is now receiving a very good level of care, is being well looked after and is made as comfortable as it's possible to be in that situation.

I have no hesitation in recommending Victoria House.

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Review from P T (Daughter of Resident) published on 2 August 2021 Submitted via Postal Card
Overall Experience

My mother was very well taken care of in Victoria House care home from November 2019 to July 2021. She was very pleased to take part in all the art and craft sessions as she has previously done many oil paintings. She enjoyed the different foods on offer and especially liked the view out over the Solent from her room. The staff offered care, support and friendship and she received good health care through various illnesses. This is a home from home with resident consideration at all times.

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Review from C H (Son of Resident) published on 16 July 2021 Submitted via Postal Card
Overall Experience

A good all-round, very nice and caring place for my mum. Initially, the cost was a bit of a surprise, but after looking around, you can't get any better. It's handy and as I've said, very good.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 January 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Victoria House.

Upcoming Events

There are no upcoming events for Victoria House.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Victoria House.

Accreditations

There are no accreditations posted yet for Victoria House.

Meet the Team (0)

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Frequently Asked Questions about Victoria House

What types of Care is Victoria House registered for?

Older Person Care, Dementia, Physical Disability, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Victoria House have?

There are 18 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Victoria House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Victoria House to the centre of Ryde?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Victoria House to verify any information. View our terms and conditions. Victoria House has an Enhanced Service -more info.