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The home cares for up to 20 residents.
There is a large communal lounge and a quiet lounge, a lovely landscaped garden with a summer house as well as a courtyard.
There are three home-cooked meals a day, snacks, fruit, hot and cold...
Victoria House is set in the seaside town of Ryde in the Isle of Wight and offers long and short term residential care as well as day care.
The home cares for up to 20 residents.
There is a large communal lounge and a quiet lounge, a lovely landscaped garden with a summer house as well as a courtyard.
There are three home-cooked meals a day, snacks, fruit, hot and cold drinks served daily.
The home provides a range of daily activities and has a hairdressing room on site.
Care Provided by Victoria House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 22 Service Users
Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
For shared accommodation, prices would need to be discussed with the service Manager as they would be dependant on the couples needs.
The price(s) shown are provided by the care home. Contact Victoria House for full pricing details and T&Cs.
Contact Victoria House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Victoria House (IOW) Ltd
- Private Owned
Person in charge
- Claire Leggett (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 3
Room Information
- Single Rooms (18)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (1)
- Couples/Companion Rooms with ensuite Wet Room (2)
Parking
- Small car park located at the front of the care home.
Victoria House Reviews (26)
Victoria House has a Review Score of 9.1 (9.060) out of 10, based on 9 reviews in the last 2 years.
Over all time Victoria House has 26 reviews.
My loved one's room was clean and tidy and I could see activities in the main lounge as we...
My loved one's room was clean and tidy and I could see activities in the main lounge as we visited.
Overall experience of Victoria Hous was pleasant and friendly. Staff were helpful, courteous and respectful to residents. We heard lots of laughter throughout and could see staff spending time with residents. We were treated as guests but made to feel at home. Victoria house is always clean and welcoming, nothing is ever too much trouble.
The home has regular entertainment and also visits from...
The home has regular entertainment and also visits from dogs and guinea pigs and even donkeys!
The food is superb.
I highly recommend Victoria House to anyone looking for high quality care for their relatives.
We were offered tea or coffee.
Our friend was well looked after, was happy, and had a very good rapport with the staff who were very attentive. It truly...
We were offered tea or coffee.
Our friend was well looked after, was happy, and had a very good rapport with the staff who were very attentive. It truly felt like a home from home.
Although we visited in her room, you have to walk past the residents lounge and they all seemed to be engaged with the activity and happy.
My Mother-in-law became a resident in December 2024, and we have seen a massive change in her since she has been at Victoria Lodge back to being herself. The care she receives is above and beyond. A lovely home and has lovely staff.
My Mother-in-law became a resident in December 2024, and we have seen a massive change in her since she has been at Victoria Lodge back to being herself. The care she receives is above and beyond. A lovely home and has lovely staff.
My mother received almost three months of first-class, genuinely human, good-humoured care from the Victorian House team. The management was always quick to respond to my enquiries (I live outside the UK) regarding my mother's progress in recovering from a stroke, bad shoulder fractures, and long...
My mother received almost three months of first-class, genuinely human, good-humoured care from the Victorian House team. The management was always quick to respond to my enquiries (I live outside the UK) regarding my mother's progress in recovering from a stroke, bad shoulder fractures, and long immobilization in hospital. They were also great at coordinating visits and ongoing treatment from NHS medical and physiotherapy staff. Strongly recommended.
I visit the home most weeks as I have a friend who is a resident there, she seems very happy since being at Victoria House, staff always make us feel welcome and it is nice to see my friend looking so happy when we visit.
I visit the home most weeks as I have a friend who is a resident there, she seems very happy since being at Victoria House, staff always make us feel welcome and it is nice to see my friend looking so happy when we visit.
Money stolen, workers shouting in her face! Kicking her out and trying to send her into a hospital so you don't have to have her at your home when she is not sick. Taking a woman who is 87 out...
Money stolen, workers shouting in her face! Kicking her out and trying to send her into a hospital so you don't have to have her at your home when she is not sick. Taking a woman who is 87 out of her home to be stuck in a hospital for months so then they can reject her coming back! No transport made for her to go into her new care home, so lucky my nan has the family she does!
Place needs investigating! Elders deserve respect, dignity, and attentive care, but unfortunately, that is not what we've experienced here!
Money: Victoria House (VH) policy is that any money left in VH is held by the office for safe keeping. Residents and their family are made aware of this policy. VH...
The allegations you make are unfounded, as discussed with your family. Due to this being posted publicly we have responded generally.Money: Victoria House (VH) policy is that any money left in VH is held by the office for safe keeping. Residents and their family are made aware of this policy. VH cannot take responsibility for money that was left in contradiction of VH policy.
VH Staff: VH staff are well trained and every resident is dealt with dignity and respect. There is no evidence that VH staff have been shouting at residents.
Kicking her out: Sometimes a resident's needs advance and we are unable to continue to support them. When that occurs the local authority is involved to find a new placement. Whilst waiting for a new placement VH offers support to the resident including involving other health professionals.
Transport: Transport is offered to residents when moving if suitable transport is available. If suitable transport is unavailable the resident's family are told in advance to arrange external transport.
Service Quality: VH regularly arranges external inspections of the service to ensure compliance and a quality service. This involves discussions with residents, families and staff. The latest inspection (Sept 24) found VH to be 'Good' bordering on 'Outstanding'. VH is confident in the quality of the service and welcome any inspection by CQC or local authority.
Wonderful home which looked after my mum and mother-in-law over many years. They were both very happy there. The staff were very caring, dedicated and compassionate. I cannot recommend it too highly. I would be happy to be there when the time comes.
Wonderful home which looked after my mum and mother-in-law over many years. They were both very happy there. The staff were very caring, dedicated and compassionate. I cannot recommend it too highly. I would be happy to be there when the time comes.
Warm and friendly on every visit. I have always been made to feel welcome in a family atmosphere. Good tea and cake. Made to feel at home. Staff are very knowledgeable about residents' needs and wishes. Staff are always accommodating to visitors and residents.
Warm and friendly on every visit. I have always been made to feel welcome in a family atmosphere. Good tea and cake. Made to feel at home. Staff are very knowledgeable about residents' needs and wishes. Staff are always accommodating to visitors and residents.
Very happy time spent at Victoria House. Staff were so helpful - nothing was too much trouble. Food was exemplary thanks to the chef. Would recommend staying at Victoria House to anyone with needs.
Very happy time spent at Victoria House. Staff were so helpful - nothing was too much trouble. Food was exemplary thanks to the chef. Would recommend staying at Victoria House to anyone with needs.
I was very reluctant to have my husband go into care as I had cared for him it was not what we wanted. But circumstances changed this. The care and kindness shown to us have been wonderful. All the staff have been so helpful! I would recommend Victoria House to anyone. In fact, if I need care...
I was very reluctant to have my husband go into care as I had cared for him it was not what we wanted. But circumstances changed this. The care and kindness shown to us have been wonderful. All the staff have been so helpful! I would recommend Victoria House to anyone. In fact, if I need care that's where I shall go. Thank you all.
My father has settled in very well and enjoys the company and security provided by the staff. I'm very pleased we found Victoria House. He has a pleasant room, enjoys the food and there is a homely atmosphere. The staff have shown they understand his needs, likes and dislikes and adapted...
My father has settled in very well and enjoys the company and security provided by the staff. I'm very pleased we found Victoria House. He has a pleasant room, enjoys the food and there is a homely atmosphere. The staff have shown they understand his needs, likes and dislikes and adapted accordingly. Nothing is too much trouble.
My husband spent the last six months of his life at Victoria House Care Home. He had previously spent six months in another home and he was not treated well. At Victoria House he was happy and he was treated with respect. All the staff were wonderful and my husband was comfortable and happy there....
I also spent two weeks of respite care at Victoria House. I was treated very well and was happy. One minor detail, some of the furniture needs updating.
The staff are very caring, friendly and cheerful. There is a lovely dining room with fresh flowers and an excellent choice of food for every meal. There is live entertainment every month, arts and crafts, etc, and a hairdresser and chiropodist come in regularly. Victoria House is very well managed,...
The staff are very caring, friendly and cheerful. There is a lovely dining room with fresh flowers and an excellent choice of food for every meal. There is live entertainment every month, arts and crafts, etc, and a hairdresser and chiropodist come in regularly. Victoria House is very well managed, and relatives are kept well informed.
Suits our needs.
Suits our needs.
Victoria House is a very homely care home. I have found the managers and carers to be caring and very professional. They have done a great job keeping covid out of the home under difficult times. My relative is often praising their kindness, nice food, and enjoyable entertainment. I hope the home...
Victoria House is a very homely care home. I have found the managers and carers to be caring and very professional. They have done a great job keeping covid out of the home under difficult times. My relative is often praising their kindness, nice food, and enjoyable entertainment. I hope the home will continue to be a great place to work and live for all involved.
Because of the covid, we were unable to visit my aunt. The travel was difficult. We were only allowed 1 hour so by the time we would get there it would be time to travel home, but we understood. The home always gave feedback of any change.
Because of the covid, we were unable to visit my aunt. The travel was difficult. We were only allowed 1 hour so by the time we would get there it would be time to travel home, but we understood. The home always gave feedback of any change.
My Dad has been in care since January 21, we moved him to Victoria House from another care home on the island in August 21. The move was made because we live in Ryde and it's easier for us to visit him there, but we also had concerns that he was spending too much time on his own in the previous...
No one really wants their elderly relative to have to live 'in care' but I am very grateful that we found Victoria House. I am confident that he is now receiving a very good level of care, is being well looked after and is made as comfortable as it's possible to be in that situation.
I have no hesitation in recommending Victoria House.
My mother was very well taken care of in Victoria House care home from November 2019 to July 2021. She was very pleased to take part in all the art and craft sessions as she has previously done many oil paintings. She enjoyed the different foods on offer and especially liked the view out over the...
My mother was very well taken care of in Victoria House care home from November 2019 to July 2021. She was very pleased to take part in all the art and craft sessions as she has previously done many oil paintings. She enjoyed the different foods on offer and especially liked the view out over the Solent from her room. The staff offered care, support and friendship and she received good health care through various illnesses. This is a home from home with resident consideration at all times.
A good all-round, very nice and caring place for my mum. Initially, the cost was a bit of a surprise, but after looking around, you can't get any better. It's handy and as I've said, very good.
A good all-round, very nice and caring place for my mum. Initially, the cost was a bit of a surprise, but after looking around, you can't get any better. It's handy and as I've said, very good.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 January 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Victoria House.
There are no upcoming events for Victoria House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Victoria House.
Accreditations
There are no accreditations posted yet for Victoria House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Victoria House
What types of Care is Victoria House registered for?
Older Person Care, Dementia, Physical Disability, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Victoria House have?
There are 18 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Victoria House?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Victoria House to the centre of Ryde?
0.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Victoria House to verify any information. View our terms and conditions. Victoria House has an Enhanced Service -what an Enhanced Service includes.