Beulah Lodge Rest Home

1 Beulah Road, Tunbridge Wells TN1 2NP

Owner: Beulah Lodge Rest Home Ltd

Person in charge: Rebecca Lince (Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 21 Service Users

Registered Care Categories*: Mental Health Condition • Old Age • Sensory Impairment

Specialist Care Categories: Hearing Impairment & Deafness • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 21

Rooms with ensuite WC: 21

Weekly Charges Guide: Personal Care Single £750 – £850 (These prices are only a guideline, please contact Beulah Lodge Rest Home to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Opposite St James' Church.

Parking:

Car park to front of building. Permits available to park on the road if needed.

Latest Care Quality Commission* Report on Beulah Lodge Rest Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.7 Beulah Lodge Rest Home has a Review Score of 8.7 (8.714)

The Review Score of 8.7 (maximum of 10) for Beulah Lodge Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Beulah Lodge Rest Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.5 for Beulah Lodge Rest Home is calculated as follows: ( (20 Excellents x 5) + (14 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 36 Ratings = 4.5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.214 Points relating to the number of positive Reviews for Beulah Lodge Rest Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 4.2 positive Reviews (21 registered maximum number of service users ÷ 5). 3 Reviews ÷ 4.2 Target = 0.714

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Beulah Lodge Rest Home?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Beulah Lodge Rest Home

  • Daughter of Resident/Service User
    3

My mother moved to Beulah Lodge after an unhappy stay at another local residential home. I was very impressed when I first called into Beulah Lodge to enquire about vacancies. I was greeted with warmth and a positive friendly attitude. I had already been to see a number of alternatives in the area - and there was no contest! We arranged a time to take my mother in to have a look around. Despite the fact that, at the time, she was in a scared and vulnerable state, she was keen to move there and did so within just a few days. Whilst she took the only (quite small) room that was free at the time, it was with the promise that she could move to a bigger one at the first opportunity. However, she settled (quite quickly in the circumstances) and remains happily in her cosy room.

It is a very difficult transition for anyone to make - the move from independence to a small community - but she has been given great support there - and after just a few months was settled and positive.

How likely would you be to recommend Beulah Lodge Rest Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mum is very happy at Beulah Lodge. The care she receives is excellent. All the staff appear genuinely committed to helping create a welcoming, safe, friendly, respectful and fun community. Mum has made good friends and loves the great food. I live overseas so it is extremely important to me that the residence we chose be the most suitable possible. I visited and considered eight seniors' care homes in the Tunbridge Wells area and reviewed the CQC reports. Beulah Lodge was my top pick and I am pleased that when it became apparent that mum would benefit from more company and care, a room was available. We speak every day and she tells me she couldn't be anywhere better. I agree!

How likely would you be to recommend Beulah Lodge Rest Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has been a resident for over 13 years and is now aged 104. Care has improved greatly over this time. The staff do their very best in sometimes difficult situations. Excellent care and consideration. If I have any questions these are dealt with as soon as possible. Concerns mainly over KCC funding as my mother is partly funded by KCC - the rest is supplemented by her small pension. As far as I'm aware the KCC funding has not been increased sufficiently as she is such a long term resident.

How likely would you be to recommend Beulah Lodge Rest Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Submit a Review for Beulah Lodge Rest Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Beulah Lodge Rest Home

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Beulah Lodge Rest Home