Beulah Lodge Care Home

The Care Home is an older style property and therefore this can make things difficult to move around, however, there is a lovely outdoor garden area for the residents to enjoy. The food always looks to be very nice, the property is always clean and the management and staff are excellent and always try their very best to cope with the various demands and diverse requirements of the residents.

My aunt is receiving excellent care, from all the friendly, helpful staff. She is happy, well-fed, clean and tidy whenever I visit. I appreciate the fact that I am kept up to date with any changes in her daily life, medical conditions, change of medications or general well-being.

Beulah is a kind care home. It is a small care home and the staff know the residents well. My cousin is often very unwell and being an ex-nurse she has quite a lot to say. The carers are always kind to her and have found ways to help her while respecting her desire to remain independent. The admin staff go out of their way to ensure that my cousin’s frequent requests are met in full. My cousin has been in a care home in London where she never really settled but seems quite content at Beulah. The food is all home cooked and the chef can be seen at work producing food with such good aromas that everyone feels hungry. I think my cousin is fortunate to live here and she does too. It feels like home.

The staff of Beulah Lodge are taking very good care of my elderly mother, who has been with them now for just over three months.

All members of staff treat her with great kindness and respect and are careful to take into account any personal wishes or requests she may have.

My mother's accommodation is extremely comfortable and her room is particularly light and cheerful.

It is quite clear that all members of staff are more than happy to help my mother with all personal needs and with movement around the building.

The managers of Beulah Lodge are to be congratulated on encouraging a sense of friendship among the residents, which, in turn, leads to the very supportive family atmosphere, so evident throughout the rest home.

Thank you for supporting both of us through a difficult transition. It is a hard decision to give up one's independence, more so when you are making that decision on behalf of someone else. I have appreciated that staff are available both in person and on the phone who genuinely know what is going on. Your patience is outstanding. And the atmosphere is homely and welcoming. The food is varied and appetising. I value that we are both included in decision making; that we have choices which are respected and that we don't have to conform to a pattern. Auntie is treated as an individual and I am confident that I have done the best for her. I am impressed by the various events held for relatives and friends. I am confident that I can approach the staff at any time should I have concerns or suggestions.

Beulah Lodge Rest Home provides the best of care in a professional yet friendly and happy environment. Residents become part of a family where individual needs are catered for and nothing is too much trouble. Every effort is made to make life there as comfortable as possible and residents' well being is paramount. I cannot speak highly enough of the care and support given to my father and ourselves by all the staff. He was treated with the greatest of respect and kindness for which we are eternally grateful.

The staff do everything they can to make the residents happy and settled. They give great support to relatives of the residents too.

The staff are very caring and nothing is too much trouble. Most importantly my mother is really happy at Beulah.

My mother has been living at Beulah Lodge for the last three and a half years. She is registered blind and is suffering from some dementia and reduced mobility so she needs help with all day to day living.

We chose Beulah Lodge because, on the first visit, we instantly felt a homeliness there and, due to the small number of residents, everyone soon gets to know one another.

The staff take very good care of the residents, showing respect and patience. They are very approachable and any suggestions listened to and, where possible, acted on.

Beulah Lodge has been the ideal residential home for my mother for the last four years, providing her with all the care and attention she has required. It is a friendly caring home thanks to the managers and staff, always ready to listen and provide advice and a smile when needed. Beulah Lodge has a family feel alongside a healthy and safe environment and is well cared for by it’s housekeeper, maintenance team, and excellent chef. Most importantly the staff are well trained and look after the needs of the residents to a high standard.

Beulah Lodge is a very caring home who go out of their way to help the residents. They try to accommodate the wishes of residents and our cousin has always said that they are caring and kind. She also says that the food is very good. When we have needed help with hospital appointments the home have been extremely good and have gone out of their way to keep us informed about any medical issues that our relative has.

I would certainly recommend this home.

There are several activities offered during the week as well as special outings organized when possible.

My mother moved to Beulah Lodge after an unhappy stay at another local residential home. I was very impressed when I first called into Beulah Lodge to enquire about vacancies. I was greeted with warmth and a positive friendly attitude. I had already been to see a number of alternatives in the area - and there was no contest! We arranged a time to take my mother in to have a look around. Despite the fact that, at the time, she was in a scared and vulnerable state, she was keen to move there and did so within just a few days. Whilst she took the only (quite small) room that was free at the time, it was with the promise that she could move to a bigger one at the first opportunity. However, she settled (quite quickly in the circumstances) and remains happily in her cosy room.

It is a very difficult transition for anyone to make - the move from independence to a small community - but she has been given great support there - and after just a few months was settled and positive.

My mum is very happy at Beulah Lodge. The care she receives is excellent. All the staff appear genuinely committed to helping create a welcoming, safe, friendly, respectful and fun community. Mum has made good friends and loves the great food. I live overseas so it is extremely important to me that the residence we chose be the most suitable possible. I visited and considered eight seniors' care homes in the Tunbridge Wells area and reviewed the CQC reports. Beulah Lodge was my top pick and I am pleased that when it became apparent that mum would benefit from more company and care, a room was available. We speak every day and she tells me she couldn't be anywhere better. I agree!

My mother has been a resident for over 13 years and is now aged 104. Care has improved greatly over this time. The staff do their very best in sometimes difficult situations. Excellent care and consideration. If I have any questions these are dealt with as soon as possible. Concerns mainly over KCC funding as my mother is partly funded by KCC - the rest is supplemented by her small pension. As far as I'm aware the KCC funding has not been increased sufficiently as she is such a long term resident.