Bowercroft

I love it that singers come in and entertain the residents, singing songs that will be remembered from years ago.

I cannot speak highly enough of Bowercroft! My brother has been a resident for over six years and from the very beginning was made to feel welcome, comfortable and part of the community. Whenever my wife and I visit, Bowercroft is seen to be very clean and tidy and the staff welcoming. As well as caring for my brother, we have also had occasion to be supported. We are extremely grateful for that support. We are kept up to date by email, telephone or face to face and if a discussion is needed, do not feel we are rushed. The Owner, Manager and team are all caring, helpful, and friendly and we couldn't be happier in having made the choice of Bowercroft. Many thanks to all.

Our Mum, nan , niece, great- grandmother and great- great- grand mother moved to Bowercroft almost 3 years ago. We entrusted the home and staff with the care of our much loved mum, and they have been excellent in meeting mums needs and which can be challenging at times. The home has a welcoming atmosphere and this extends to how visitors are welcomed too, and including extraordinary attention to accommodating mum's disabled son who regularly visits with his care team too. I am impressed with how the care team continue to support mum's independence by encouraging (safely) her mobility when appropriate and it's this personal attention that stands out and alongside the personal in-house touches such as a hairdresser. All of the care supports personal dignity and self respect, and this is so important and appreciated by the family.

The home is kept very clean, the food is excellent, and I feel confident that she is safe and well cared for.

My mum has resided in Bowercroft for nearly three years now and i know that we could not have found her anywhere better to look after her. The staff are all wonderful and so caring and we know that mum has always been very happy there. I am always made to feel special when i visit, always a cup of coffee on hand, and now that mum is in the later stage of Dementia i get looked after too. I have got to know all of the staff and the residents which makes visiting a lot more pleasurable. Mum is always immaculate and the home is always so clean with a lovely atmosphere. I would always recommend this wonderful care home to anyone.

My Aunt is very well looked after and she seems happy and content. The carers are lovely and patient with the residents and interactions really positive. The manager arranges regular activities to provide entertainment and highlights for the residents.

I would highly recommend this lovely care home.

My Aunt has been a resident at Bowercroft for 10years and has reached the great age of 103years. She has always felt happy and safe in Bowercroft and considers it her home. Many of the staff have worked there for many years and we considered them friends. There is always a lovely, homely atmosphere and visitors are made to feel welcome too. My aunt has always been very well cared for and the staff are always on top of any medical requirements. She enjoys the morning actives and entertainment. The owner and manager run an excellent care home and are always approachable and are greatly appreciated along with their amazing staff.10/10. Amanda.

Well done to all the staff

Mum has been living at the home for almost 3 years and in September she was 100 years young. The staff went to great lengths to ensure her day was special. Nothing is too much trouble and the staff always make time for the little things that matter. Mum is always clean and dressed smartly with manicured nails and regular haircuts which helps to make her feel good about herself.

My mother has been a resident at Bowercroft Care Home since March 2023 when her previous Home closed. The staff are all welcoming, competent and very caring, with excellent knowledge and training regarding Dementia. Mum is very happy at Bowercroft and adores the staff. The building is incredibly well-maintained incredibly clean and very comfortable. I highly recommend this lovely care home.

My father has been in the care home since July 2023 and is receiving excellent care. The manager and care staff are very friendly. The care home is very clean and tidy, the food my father gets is very good. So we both have no complaints regarding the care home. I would highly recommend this care home.

The staff genuinely care about Mum's well being and keep us informed, either by telephone or when we visit. It is a calm, safe and warm environment with a lovely team of people at its heart.

You would be hard-pressed to find a better, friendlier and happier care home than Bowercroft.

My mother has been a resident at Bowercroft for two years now and I can't praise the care she has received highly enough. Mum not only has Dementia and Parkinsons, she has recently been extremely poorly and was not expected to recover. The manager and every member of the team have shown such dedication and care, doing everything possible to help her get well. Her recovery has been extraordinary, thanks to all of them. They were also all extremely kind and welcoming to all our family, looking after us too as we visited daily, during a very difficult period. I have no hesitation in recommending the home.

I'm not sure that anything I write here will accurately describe the care that our mother has had in the two years that she's been in this place. What I would say is that my mother-in-law was staying in a purpose-built home with amazing amenities, yet when I compare the experiences, there is absolutely nothing that she received there that Bowercroft hasn't sorted for our mum. If you're reading this because you're researching care homes in the Maidstone area, stop your research now. You've found your ideal place. The manager and her team will stop at nothing to ensure that your relative gets the care that they deserve, even fighting local services on your behalf! To say that they saved our mum's life, is no overstatement.

You will always be warmly welcomed if you choose this home and know your relative will be well cared for and treated with respect and dignity.

Our mother has been at Bowercroft since February this year. I am so pleased to say she has been very happy and really wanted to stay, which has now been made possible. I was so pleased when I first walked in, to see how clean it is kept, this has not slipped since February. The staff always appear chatty and friendly, we couldn’t ask for more.

The home has made superb efforts during lockdown to ensure we could continue to visit Mum safely. There is always a welcome from staff, who are friendly and approachable. The atmosphere is warm, and the environment always clean and inviting. My mum is not the easiest person to please, but she tells us she is very happy at Bowercroft, and is always well cared for and feels safe. I do not have to worry about her now, as I know the staff will keep me informed of any concerns.

When I visit my friend she is always smiling and happy and looks very healthy. She has nothing but good things to say about how she is looked after and says the staff are excellent. Even through the last few months with everything that’s been going on her care has not changed and is still at a very high standard.