Brambles Care Home

Bramble Lane, Wye, Ashford TN25 5EE
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9.8 28 Reviews
  • Brambles Care Home, Ashford
Brambles sits in the beautiful village of Wye, an area steeped in history and with some of the finest scenery in the Kent countryside.

The care home provides a safe and secure environment where residents are encouraged and supported to lead an active and independent lifestyle.

Most rooms have ensuite facilities and residents are welcome to personalise their room to make them feel more at home. Residents benefit from hairdressing facilities and opticians, dentists and chiropodists visit regularly.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 28 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1300
  • RESPITE Self-Funded Residential Care: £1250 – £1348

All residents will have a personal assessment carried out which will determine a accurate weekly care fee from this

These prices are only a guideline, please contact Brambles Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Brambles Care Ltd

Person in charge

  • Wayne Cooksey (Manager)

Local Authority / Social Services

Admission Criteria

  • Private only
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (28)

Visiting

  • Visitors welcome at any time of the day, no appointment is needed.

Parking

  • Brambles has a spacious, gravelled parking area, with one disabled parking bay.

Brambles Care Home Reviews (28)

9.8

Brambles Care Home has a Review Score of 9.8 (9.825) out of 10, based on 10 reviews in the last 2 years.
Over all time Brambles Care Home has 28 reviews.

Overall Experience
  • 24
  • 4
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Date Published
  • 28
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  • 6
  • 10
  • 18
Reviewer Connection to Brambles Care Home
  • 20
  • 5
  • 1
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  • 1
Total of 28, showing 21-28
Review from Kay W (Daughter of Resident) published on 23 February 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I very much appreciate all the help the staff have given my family and me in keeping us informed and updated on all aspects of our mother's care during these extremely difficult months. The highest level of safety for everyone is being maintained.
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Review from Trudy W (Daughter of Resident) published on 19 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has lived at Brambles for the past three years and during that time I have found all the staff to be caring and attentive to everyone's needs at all times. Mum has always been happy there and at times when she has been poorly she has been very well cared for and I can't thank the staff enough,
especially in the last 12 months when they have had so much to contend with.
In "normal" times I can visit anytime and there is always a friendly relaxed atmosphere and families are encouraged to join in with events such as the summer fete, Christmas parties and various outings which is lovely.
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Review from William L (Son of Resident) published on 19 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
An extremely caring, clean and friendly environment in which each client is treated as a person. Regular visits are undertaken by a local GP and district nurse visits as required. Limited pre-booked visiting is available in a bubble area.
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Review from Helen (Daughter of Resident) published on 19 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum moved into Brambles Care Home in July 2020. She has received the best care for her needs and with the utmost dignity. The management has done everything possible to keep her safe during this pandemic. The staff are friendly and approachable and Mum is happy here. I would recommend Brambles Care
Home without hesitation.
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Review from Christine (Daughter of Resident) published on 19 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents have been at Brambles for just over 3 years. I can not fault the home on any aspect of the care and welfare given to them. There are only 28 rooms and therefore there is quite a family feel to the home. There are 3 common rooms which include a dining room/sitting room, a TV room/meeting
room and a small sitting room, known as the quiet room. Most days there is an activity to join and in the summer there is seating in a courtyard and also a private garden.
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Review from David S (Son of Resident) published on 19 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been receiving end of life care for over 7 weeks at Brambles Care Home. Everyone of the staff we have met have been thoroughly supportive in meeting our needs and those of my 92-year-old mother. She is very weak and frail but the specialist care team have made sure that she is comfortable
safe and warm. Her hygiene needs are met on an extremely regular basis and all this is recorded on a daily sheet which we can review with the staff at any time. Brambles have allowed us to visit in person but we have to have a lateral flow covid test before entering the home. We have had nine of these and although these are time-consuming and an extra to their regular duties the staff have always met us with a smile on their faces and always greet us with words of encouragement. During this time, they have also kept us up to date with my mother's condition by phone and by email. I cannot fault anything that they have done neither can I think of anything else they could have done. Thanks.
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Review from Sally H (Daughter of Resident) published on 19 February 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are very friendly, caring and kind. My mother has settled in very quickly and appears to be in very good spirits. I had heard very good reports from neighbours, who tell me that their relatives had been very well cared for.
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Review from Jill S (Daughter of Resident) published on 19 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This review is written during the third Covid lockdown in England and I can only congratulate The Brambles staff on how well they have handled these difficult times, and continued providing exemplary care. It is such a relief to know that my Mum has been in safe hands at all times. Visiting arrangements
(when allowed) have been excellent.
We are all looking forward to better times. The Brambles is situated in a super village, easily reached on foot, with Mum in a wheelchair. The Brambles gardens and patio areas are very pretty and spacious, with plenty of seats, in the sun and shade to suit the weather. The catering is excellent and the social/events programme is lovely. Visiting relatives are made to feel very welcome, and the staff go out of their way to help with any questions or requests. Highly recommended.
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Current Review Score: 9.8 (9.825)

Overview of Review Score

The Review Score of 9.8 (9.825) out of 10 for Brambles Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.825 for Brambles Care Home is calculated as follows: ( (99 Excellents x 5) + (21 Goods x 4) ) ÷ 120 Ratings = 4.825
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brambles Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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